Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11540007August 22, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Service Trailer brake light would ding and appear randomly while parked and driving with no trailer or load hooked. Radio jumps screens making phone calls disconnecting Bluetooth just spazes out. Truck is currently sitting at the dealer suggesting a TCM repair. Truck will be in Drive and roll backwards. Driving down the road vehicle just goes limp.. no power nothing. Absolutely disgusted with my purchase and what I’m going through with my 2018 Silverado
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540015August 22, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
When pulling off or slowing down, there's hesitation, jerking, and kicking or slamming going in or out of gear. Was passing a vehicle one day and it started going, then lost acceleration. I put it to the floor, still no acceleration. My Abs/Traction light came on, the rear end started like bouncing, or something with traction. As I pulled over, the abs/traction light went off. A few times we complained about it, they looked at it, but said they couldn't find nothing wrong with it. It's still happening and it is dangerous. I have a 17 yr old Autistic son, I drive him everyday to school, almost 4 hrs a day. We bought the truck cause we needed something reliable. But now that our warranty is up we can't afford to get it fixed. They made sure to let us know about our warranty was out. But at the time they looked at it, we had warranty. But when it came to get it looked at it would take days, and we needed a rental but they never had one, so we would have to wait till they had an opening. Please help thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540016August 22, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TRAILER BRAKES DISABLED INTERMITTENTLY. PROBLEM IS NOT WITH TRAILER IT IS THE TRUCK. TOOK IT TO DEALER THEY COULD NOT REPAIR SAID THAT General Motors IS WORKING ON A CORRECTION. THIS IS DANGEROUS IF TRAILER BRAKES ARE NOT ENGAGED IT WILL PUSH THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540075August 22, 2023
SUSPENSION
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 70 MPH, the vehicle started to pull to the left and the contact became aware that front driver’s side wheel had separated from the vehicle. There was no warning light illuminated. The contact was able to pull over to the side of the road safely. The vehicle was towed to the dealer. A police report was filed. The contact was unsure if the vehicle was diagnosed. The dealer stated that the front driver’s side ball joint was defective. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540089August 22, 2023
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle was shuddering while depressing the accelerator pedal. The contact also stated that after cold starting the vehicle, the vehicle shifted hard from first to second gear. There was no warning light illuminated. The vehicle was taken to a dealer where the transmission fluid was flushed; however, the failure persisted and became more frequent. The manufacturer was notified of the failure and agreed to cover half the cost of a new transmission. The vehicle was not repaired. The failure mileage was approximately 59,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540094August 22, 2023
UNKNOWN OR OTHER
Frame is rusted with holes will require expensive repairs to ensure it’s safe to drive .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540121August 22, 2023
ELECTRICAL SYSTEM
Pulling my 5th wheel camper and the trailer braking system goes in and out. It says, "check trailer brake wiring" and "service trailer brake". I have pulled same camper with a 2020 Chevrolet and didn't experience any issues. I have found some forums discussing that it's a GM problem with a service bulletin from GM #6379278 stating GM is working on the issue. This is a very concerning issue especially when towing over 10,000 lbs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539923August 21, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
While pulling fifth wheel camper the the electronic brake controller looses connection and brakes on the trailer do not work leaving only the truck brakes to stop both truck and trailer. General Motors claims this is caused due to the solar panel on the trailer charging the trailer battery more than the truck battery which back feeds into the system. This problem only occurred on the 2024 models. The same trailer was pulled with a 2021 model with no issues. This is a known problem which Chevrolet has a service bulletin stating such. Reference document # 6379278. At this time there has not been a fix. This is a safety hazard because there is no warning as to when the trailer brakes will stop working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539936August 21, 2023
POWER TRAIN
Transfer case is shifting to neutral while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539694August 21, 2023
ENGINE
2013 Chevy Silverado has the active fuel management system, which failed and caused the cylinder 1 to have a collapsed lifter. This is a known defeat of these GM V8 5.3 lilter motors. I feel GM should be required to repair these motors free of cost to the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539710August 21, 2023
ELECTRICAL SYSTEM
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that the radio in the vehicle had started to switch stations independently. The failure persisted, causing other electrical operations to be affected. The contact stated that occasionally, the failure caused the vehicle to stall while coming to a stop. The vehicle was taken to the dealer and the computer controller was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 92,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539753August 21, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Fuel leak at the fuel tank. Pulled tank from the truck, found the fuel pump housing was completely rusted out. Upon inspection of the pump housing, the high pressure line was rusted out and almost off the pump, causing gasoline to pump out and all over. After replacing this fuel pump I inspected the frame and found the frame looks like a frame off a truck that is 40 years old, not a truck that is only 12 years old. The frame has heavy levels of rust down thru from the drivetrain back. There are spots that are rusted completely thru the frame where it looks like a crack down the frame. Most of the rust is on the bottom side or inside area of the frame. This area with the rust crack will have to be repaired very soon for safety of the vehicle, because if the frame would happen to fail where this crack is, the truck would fold in half, and if it is being driven on the interstate it would cause a major accident for sure. The rusting is so extensive that instead of repairing the spots, it would be more feasible to just go ahead and replace the whole back half of the truck frame. This is unacceptable for Chevrolet to use material that craps out so fast on trucks that are supposed to last many years, instead of falling apart long before they are even paid off. A 12 year old truck shouldn't have this extensive amount of rust damage to the frame. I would just fix the frame if this was commonplace for trucks, but my 2000 Dodge Ram has a frame far better then what is under my 2011 Chevy Silverado as far as rust goes. 2000 Dodge surface rust in spots, 2011 Chevy completely rusted thru in spots. My next inspection on this Chevy will more then likely remove it off the road unless the frame is repaired. Unacceptable from Chevrolet and for only a 12 year old truck. I added pics of the frame right in front of the fuel tank, which the frame shows that long rusted crack down it. Can send more pictures of the frame in other places if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539801August 21, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
It is a transmission control module wear a lobster transmission into a Garin. Will not let you speed up or speed down and it is unsafe and GM IS making us pay for the bill. The contact stated transmission control module all across the country on back order, you cannot get a dealer to get you one within six months GM should have to do something about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539904August 21, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
Truck shuts down, power steering quits working and forces vehicle wheel back other direction, stablitrack light comes on, ac shuts down, truck loses power, sometimes completely shuts down while turning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539906August 21, 2023
STEERING
Rattling noise in intermediate shaft of steering column and key tumbler is sticky
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539910August 21, 2023
ENGINE
without warning engine stalls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539630August 20, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
When my fifth wheel trailer is attached via the seven pin plug, the truck intermittently fails to recognize the trailer and I get a warning "check trailer wiring." When I get that warning, the integrated trailer brake controller fails to activate the trailer brakes. After a while I get the message "trailer brakes connected" and then the trailer brake controller activates the trailer brakes. This problem does not occur when the trailer is attached to a different truck. Apparently this is a well-known problem that GM has failed to correct or inform customers about. Please see the comments at [XXX] . This is a serious safety hazard as my trailer brakes have failed to activate while descending some very steep grades in the mountains. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539290August 18, 2023
SERVICE BRAKES
The problem started about 3 days ago I was driving to work and I was coming to a stop at a red light then it said “trailer brake system” and then it completely shut my truck off and my brakes were really hard and my steering wheel was stiff then another day it did the same thing and after it was telling me all my blinker were about to go out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539339August 18, 2023
AIR BAGS
8/10/2023 2017 Chevrolet Silverado 1500 had a collision with a deer on driver side front bumper and grille near Piedmont KS in the country. Airbags did NOT deploy although the airbag light DID come on at time of incident. On-Start contacted husband, driver, to make sure he was ok since it was a front end collision. Truck is currently at Gerber Auto Collision 10760 W Kellogg Wichita KS being repaired. Truck was due to be returned to us by 8/21/2023. As of this morning, the date was updated to be 8/21 to 8/25. I called them on it and they said they were having "someone" check the airbags since the light was on but it did not deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11539403August 18, 2023
UNKNOWN OR OTHER
Cracks in dash by passenger airbag and driver instrument cluster. Looks like it could be a hazard if vehicle is in a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado