Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11560585December 17, 2023
ENGINE, POWER TRAIN, SERVICE BRAKES
Engine has always “ticked” since new took it multiple times to dealer they said it’s normal. Took it to shop they say its pushrods. Brakes front they wear unevenly even after being replaced by shop it always feels like truck is braking feels like it takes extra effort on gas pedal Transmission its a 6L80 only 85,000 miles and already there is metal shavings in pan and transmission is shifting hard and slipping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560393December 16, 2023
AIR BAGS
Airbag failure to deploy. Vehicle didn't deploy airbags at a head on side collision, metal bumper got pushed in and front tow hook got bent, Impact was detected by iPhone crash detection.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11560419December 16, 2023
SERVICE BRAKES
AT LOW SPEED MY BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR LIKE I AM LOSING MY BRAKING POWER COMPLETELY. I FOUND A RECALL ON THIS ISSUE BUT MY TRUCK DOESNT SEEM TO BE INCLUDED IN THIS. HOW CAN I GET MY TRUCK REPAIRED BEFORE I KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560488December 16, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Dashboard lights and audio system shut off randomly for one second while driving, and then turned back on. when shutting the truck off, all power was lost for one second
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560363December 15, 2023
UNKNOWN OR OTHER
Rear frame by the gas tank. The truck could break while hauling a load putting myself and any other motorists in danger. Widricks auto inspected the vehicle truck failed inspection due to multiple holes in the frame. No symptoms seemed present. I bought the vehicle on 3/10/20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560369December 15, 2023
POWER TRAIN
While driving down interstate my transmission just went out down shifted almost causing someone to hit me from behind after some research I learned gmc vehicles have been having this problem for the last 10 years but yet keep using the same transmissions it's not right the money they selling these vehicles for and we the little people have to pay for them knowing the problem but not caring just one man's opinion guess that how the rich get richer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560054December 14, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2010 Chevrolet Silverado 1500. The contact stated that while having the vehicle inspected, the contact was informed that the vehicle had failed inspection due to excessive rust on the frame of the vehicle. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not under recall. The failure mileage was 202,690.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560059December 14, 2023
SERVICE BRAKES, HYDRAULIC, STEERING
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the steering wheel pulled to the left. The EPS, ABS, and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the EPS module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560124December 14, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, VISIBILITY/WIPER
Forward Collision System Unavailable and Front Camera Blocked Clean Windshield. This alert populates when the temperature is below 40 degrees. I have taken it to the dealership they ran there diagnostic and said it only needed an update. Problem is still happening I believe this is a manufacture problem. My windshield is not obstructed by anything. This is the only vehicle we have, and I feel my kids and I are at risk when I get these alerts on my dashboard. Problem first appeared back in October when temperatures started dropping in my city.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560221December 14, 2023
POWER TRAIN
Going into neutral on its own almost causing a accident and slipping. Yes inspected by service department. No warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559817December 13, 2023
ELECTRICAL SYSTEM
Not exactly sure of the root cause but the glass shop said it appeared that the rear defrosting element on my 2017 Chevy Silverado shorted out, became extremely hot and caused my rear window to shatter. Some documents that I read stated that the electrical connections could corrode over time and short out. I read that Canada does have a recall for this same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559870December 13, 2023
UNKNOWN OR OTHER
Purchased the Silverado 1500 new in 2013 and was going be my last truck before I retired. Had the truck under coated/rust proofed after the purchase and had it touched up yearly. Went to have it touched up again in 2020 and the shop said they would not do it because the frame was rotting from the inside out. They said it was a GM flaw in there rust proofing system for their truck frames. I also talked to Ziebart about this and they said the same thing. Zeibart will not under coat any GM truck from 2006 to 2018 because they have seen too many frames rotting out. I only have 70,000 miles on the truck and this is totally UNACCEPTABLE. From what I have seen on the internet it also includes GM's mid sized trucks, Canyon and Colorado. I have read stories of owners having vehicle cracks rendering the vehicle dangerous. Right now there are alot of unhappy GM truck owners that are looking for a class action suit. When trucks where built right it was the bodies that rusted out and not the frames. Pictures included. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559888December 13, 2023
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that after starting the vehicle, the vehicle failed to properly accelerate. While depressing the accelerator pedal, the engine revved, and the vehicle shuddered and vibrated but failed to accelerate as needed. The following day the vehicle was driven to the local dealer and was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was later taken to the local transmission specialist who confirmed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559956December 13, 2023
ELECTRICAL SYSTEM
Having issues with “Service Trailer Brake System “ , this should be a safety concern for GM , and not up to the customer to pay for this repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559668December 12, 2023
SERVICE BRAKES
When I hit the brakes the brake pedal gets hard and I can hear air leak from around the brake pedal. There is a recall for this but my VIN does not fall into the recall, per the dealership and Chevrolet. The description of the recall is the identical thing that is happening when I hit the brakes. The recall info is listed below. Service brakes, hydraulic Recall date 2020-10-01 Recall no. 20V603000 General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist. Hide details Recall consequence A decrease in brake assist can increase the brake pedal effort and distance required to stop the vehicle, increasing the risk of a crash. Recall action GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall is scheduled to begin November 16, 2020. Owners may contact GM customer service at 1-866-522-9559, Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N202300860.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559681December 12, 2023
POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at approximately 15 MPH and accelerating, the vehicle independently came to a stop. The vehicle was still running however, the vehicle failed to accelerate while depressing the accelerator pedal. The contact was able to shift into reverse(R) and then shifted into drive(D) and the vehicle was able to move forward; however, the vehicle came to an abrupt stop. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer however, the cause for the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559432December 11, 2023
POWER TRAIN
torque converter and transmission. For more than a year truck would lunge or jump forward when stopped at light or sitting in traffic, brought truck back to dealer several times for this problem each time they would tell me nothing wrong with truck. problems continued to happen and Truck started hesitating when accelerating then jumping into gear also while driving on highway truck felt like it was slipping out of gear and RPMs would jump up. Brought truck back to dealer again 3 months ago and they said torque converter was going bad and they would call me when part was in. two months later and they kept saying it was back ordered, now while driving going down steep incline into busy intersection felt like i got rear ended by another car, when looking back no car was close me truck stalled and started rolling into intersection I slammed on brake and got truck started again only to find transmission had failed and it slammed into gear when accelerating put my flashers on and got off road . Brought truck back to dealer to have them tell me transmission was now gone. truck has now been sitting on dealer lot for a month now with them telling me they can't get parts or transmission to fix. Very dangerous situation with this transmission and them knowingly kept sending me away in this truck. I feel that they knew about transmission problem over a year ago when I was bringing it in for the lunging forward after coming to complete stop at traffic light and kept saying nothing wrong. Truck was still under original warranty and only has 62k miles on truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559557December 11, 2023
SUSPENSION, STEERING, POWER TRAIN
I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559564December 11, 2023
ELECTRICAL SYSTEM
Two times now when driving, vehicle has randomly lost all power. First time there was no warning of any sort of problem. Second time was on the express way running just fine, then all of a sudden engine light started flashing, and stabilatrac light up on dash. was able to get off right away. turned right Into a office complex and shut right off. after 3 minutes got power back and was able to get it safely in a parking spot, but then it started running rough, like multiple cylinder miss fire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559393December 10, 2023
SUSPENSION
After hearing loud noise from under the truck and a very rough ride coming from the rear of the truck, I found that the cross member which holds the shocks are completely rotted away and the shock is up into the bottom side of the truck bed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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