Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10544467September 19, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, HE ATTEMPTED TO ENGAGE THE BRAKES BUT THE BRAKE PEDAL SUNK INTO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINES, BRAKES PADS AND ROTORS WERE CORRODED. AS A RESULT, THE ENTIRE BRAKING SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544294September 18, 2013
SERVICE BRAKES
I WAS COMING HOME FROM WORK THIS EVENING AND WAS PULLING UP TO THE GARAGE AND THE BRAKES FAILED CAUSING ME TO HIT THE GARAGE. I WAS TRAVELING LESS THAN 5 MPH. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE WOULD NOT STOP. AFTER GETTING OUT OF THE VEHICLE FOUND BRAKE FLUID ALL OVER THE DRIVEWAY. BRAKE LINES WAS FOUND TO BE RUSTED IN TWO IN SEVERAL PLACES AFTER HAVING A FRIEND WHO IS A MECHANIC COME AND LOOK AT VEHICLE. HE FOUND A COUPLE LINES THAT HAD EXPLODED THRU RIGHT UNDER THE DRIVERS SIDE SEAT ON TOP THE FRAME AND ANOTHER ONE ABOVE THE FUEL TANK. AFTER GOOGLING WHAT HAD HAPPENED THERE THOUSANDS OF COMPLAINTS WITH NHTSA ON THIS PROBLEM WITH GM VEHICLES. WHY ARE WE PAYING YOU PEOPLE TO TRY AND KEEP THE PUBLIC SAFE. THIS IS A VERY ONGOING PROBLEM WITH GM VEHICLES AND NEEDS ADDRESSED PROMPTLY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10543816September 16, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE SIDE OF A BRIDGE. THE VEHICLE TRAVELED OFF THE ROADWAY AND ROLLED OVER THREE TIMES BEFORE LANDING ON ALL FOUR WHEELS. THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED SEVERAL BRUISES TO THE BODY. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY WITH THE SEVERE IMPACT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. ...UPDATED 10-24-13 *BF THE CONSUMER STATED WHILE DRIVING AND ATTEMPTING TO STOP THE BRAKES FAILED TO OPERATE. THE CONSUMER APPLIED THE EMERGENCY BRAKE THE VEHICLE SWERVED INTO THE GRASS WHERE IT STOPPED. THE CONSUMER OWNS ANOTHER BUICK GMC WITH THE SAME ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 29,000. UPDATED 11/12/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543902September 16, 2013
SERVICE BRAKES
I WAS DRIVING HOME FROM AN ERRAND AND WHEN I SLOWED DOWN TO MAKE A TURN I NOTICED THE BRAKE PEDAL WENT DOWN MORE THAN USEALL. I CONTINUED TO TRAVEL HOME AND WHEN I STOPPED FOR AN INTERSECTION THE PEDAL WENT ALL THE WAY TO FLOOR, BUT STILL STOPPED THE VEHICLE SO I CAREFULLY CONTINUED HOME AND PARKED IN MY GARAGE. WHEN I CAME BACK OUT LATTER TO HAVE A LOOK I NOTICED BRAKE FLUID ALL OVER THE GARAGE FLOOR. I OPENED THE HOOD AND SEEN TWO BRAKE LINES ALL CORRODED AND ONE HAD BURST RIGHT NEST TO LEFT FRONT WHEEL UNDER THE MASTER CYLINDER. I HAD THE VEHICLE TOWED TO A REPAIR SHOP AND THEY REPLACED TWO SECTIONS OF BRAKE LINES AND WAS TOLD THIS WAS A COMMON PROBLEM ON SILVERADO TRUCKS, BUT NO KNOWN RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543671September 15, 2013
SERVICE BRAKES
I ENTERED THE TRUCK DEPRESSED THE BRAKE PEDAL AND STARTED THE VEHICLE AS I ALWAYS DO. THE PEDAL THEN WENT TO THE FLOOR. I TRIED TO APPLY THE BRAKE AGAIN AND PRESSED IT COMPLETELY TO THE FLOOR, AT THAT POINT THE SERVICE BRAKES LIGHT CAME ON SO I SHUT OFF THE VEHICLE AND INSPECTED IT. I NOTICED BRAKE FLUID COMING OUT FROM UNDER THE DRIVERS DOOR AREA. UPON CLOSER INSPECTION I NOTICED A CLUSTER OF BRAKE LINES THAT ALL APPEAR VERY RUSTY AND IN VERY BAD SHAPE. AT LEAST ONE OF THESE LINES IS LEAKING. THANKFULLY I WAS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543687September 15, 2013
SERVICE BRAKES
APPROACHING A RED LIGHT. BRAKE PEDAL WENT TO FLOOR, VEHICLE DIDN'T STOP. DUE TO MY DRIVING EXPERIENCE, I DOWNSHIFTED AND APPLIED THE EMERGENCY BRAKE TO STOP VEHICLE. EXPENSIVE REPAIR OF $3,500 DUE TO EXTENSIVE RUST CORROSION, ALL BRAKE LINES FRONT TO REAR, ROTORS WITH CALIPERS AND BACKING PLATES & PADS. VEHICLE ONLY HAS 64,671 AT TIME OF FINISHED REPAIR. TRUCK ALWAYS SERVICED AND TAKEN CAR OF WITH NEW TIRES, AND BRAKES IN PAST, THIS IS A MAJOR PROBLEM IF MANUFACTURER HAS TRUCKS OUT ON THE ROAD LOSING BRAKES AT LOW MILEAGES. THIS SHOULD BE A RECALL. OWED TOYOTA TRUCK FOR 13 YEARS AND USE TO HAVE IT IN WATER ALL THE TIME WITH NO MAJOR CORROSION / RUST PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543736September 15, 2013
SERVICE BRAKES
BRAKES FAILED - LINES RUSTED - MECHANIC TELLS ME THAT THEY ARE GETTING SEVERAL SIMILAR SITUATIONS A WEEK ON THIS MODEL OF CHEV. HIS IS A SMALL ;SHOP. WHILE THE TRUCK DID STOP, THE PEDAL WENT TO THE FLOOR AND THE TRUCK TOOK A LONG TIME TO STOP. LUCKILY I WAS NOT IN TRAFFIC. I WOULD HAVE NEVER STOPPED IN TRAFFIC. I AM 70 AND HAVE OWNED LOTS OF CARS AND TRUCKS OVER THE YEARS IN MAINE, AND I CAN TELL YOU I HAVE NEVER HAD A BRAKE LINE RUST THROUGH LIKE THIS. THE COMPANY IS USING A MATERIAL IN BRAKE LINES THAT ARE UNUSUALLY SUSCEPTIBLE TO RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543573September 14, 2013
SERVICE BRAKES
WHILE APPROACHING THE INTERSECTION OF A STATE HIGHWAY, I WENT TO APPLY THE BRAKES AND THE PEDAL WENT TO THE FLOOR. ONLY BY USING THE EMERGENCY BRAKE AND BY GOING AT A SLOWER SPEED WAS I ABLE TO STOP. THE FRONT BRAKE LINE FROM THE PROPORTIONING VALVE TO THE MODULE HAD BLOWN AND THE SECOND BRAKE LINE WAS RUSTED OUT. THE REMAINING LINES SHOW SOME RUST AND WILL NEED REPLACING IN THE FUTURE. ALSO THE O2 SENSOR WENT AT THE SAME TIME, TOTAL COST ALMOST $600.00. NOT BAD FOR A TRUCK WITH ONLY 37K MILES ON IT, RIGHT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543330September 12, 2013
SERVICE BRAKES
WHILE DRIVING MY 2004 CHEVY SILVERADO 1500 4X4 AROUND TOWN I ENCOUNTERED MY FIRST EVER BRAKE FAILURE. FORTUNATELY, NO ACCIDENT OCCURRED. I WAS IN TRAFFIC, NEEDING TO APPLY BRAKING. THE BRAKE PEDAL FELT NORMAL AT FIRST AND THEN SUDDENLY IT, THE PEDAL, BEGAN SOFTLY AND MUSHINGLY HEADED TOWARD THE FLOORBOARD. I WAS ABLE TO SLOW THE TRUCK DOWN EVENTUALLY BUT THE DISTANCE REQUIRED FOR BREAKING HAD NOW TRIPLED OR QUADRUPLED. DEFINITELY A SAFETY ISSUE. THEN, LOW AND BEHOLD, AND JUST A BIT TOO LATE THERE CAME THE IDIOT LIGHT TELLING ME TO CHECK THE BRAKES. IMPERFECT TIMING TO SAY THE LEAST. LUCKILY I WAS ABLE TO PULL OVER AND INTO AN AUTO SHOP. THANKFULLY, THE SHOP HAD LOTS OF CHEVY EXPERIENCE AND WAS ABLE TO CONFIRM THAT CHEVROLET IS AWARE OF THE RUSTED BRAKE LINE PROBLEM AS IT IS BEEN IN THE INVESTIGATION PIPELINE FOR A WHILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542448September 7, 2013
SERVICE BRAKES
WHILE DRIVING IN MY CHEVY SILVERADO TRUCK WITH MY TWO YOUNG DAUGHTERS, WE APPROACHED A RED LIGHT AT AN INTERSECTION. I DEPRESSED THE BRAKE AND I FELT PRESSURE BUT THEN THE BRAKE PEDDLE WENT TO THE FLOOR. I PUMPED AND DEPRESSED THE BRAKE PEDDLE SEVERAL TIMES AND ALWAYS COMPLETELY TO THE FLOOR UNTIL I WAS ABLE TO MAKE A CONTROLLED, THOUGH DANGEROUS STOP. I PULLED OVER AND TESTED THE BRAKES AND I COULD HEAR A SOUND OF AIR ESCAPING BELOW THE VEHICLE. I LOOKED UNDER AND DEPRESSED THE BRAKE WITH MY HAND AND NOTICE COMPLETELY CORRODED BREAK LINES AND DOT 3 BRAKE FLUID LEAKING FROM A LINE BELOW THE DRIVERS DOOR. ON FURTHER INSPECTION I NOTICED ALL THE BREAK LINES AND FUEL LINE WERE GROSSLY CORRODED. THIS SEEMS TO BE A SAFETY CONCERN TO OTHERS I'VE JUST NOW REALIZED AND I WOULD LIKE TO ADD MY NAME TO THE COMPLAINT LIST. I'M DISAPPOINTED AND RELIEVED THAT MY CAMPER WAS NOT ON MY VEHICLE AT THE TIME AS MY CHILDREN AND I WERE PREPARING FOR A CAMPING TRIP THAT LABOR DAY WEEKEND. COMPLETELY HAPPY NOBODY WAS HURT...BUT IT'S JUST A MATTER OF TIME WITH THIS PARTICULAR SITUATION. PLEASE REFER TO FILE EA11001 WHICH I RECENTLY REVIEWED CONCERNING THIS SAME ISSUE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541781September 4, 2013
SERVICE BRAKES
A BRAKE LINE RUPTURED AS I ATTEMPTED TO STOP AT THE END OF MY DRIVEWAY (I WAS TRAVELING DOWNHILL) ON 1/3/2013. I EXPERIENCED A LOSS OF BRAKES WITHOUT WARNING (NO DASHBOARD WARNING LIGHT). I WAS ABLE TO STOP BY USING THE EMERGENCY BRAKE. I HAD THE LINE REPLACED AT THIS TIME. ON 8/15/2013 I AGAIN EXPERIENCED A COMPLETE LOSS OF BRAKES WHEN A BRAKE LINE RUPTURED. AGAIN, I WAS TRAVELING DOWNHILL ON A DRIVEWAY/FARM LANE AND WAS ABLE TO USE THE EMERGENCY BRAKE TO STOP. AGAIN, THERE WAS NO WARNING FROM DASHBOARD LIGHTS. I HAVE HAD THAT LINE REPLACED ALSO. I AM NOW PLANNING TO REPLACE ALL OF THE ORIGINAL BRAKE LINES. I HAVE NOT HAD TO DO THIS ON ANY OTHER VEHICLE I HAVE EVER OWNED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538659September 3, 2013
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
GOT CUT-OFF IN TRAFFIC, STEPPED ON THE BRAKES IT HELD FOR A SECOND THEN WENT TO THE FLOOR. GOT THE TRUCK HOME ONLY TO FIND THAT THE BRAKE LINE WAS RUSTED THRU AND LEAKING, AND WITH THAT I WAS CHECKING THE OTHER LINES FOUND THEM TO BE RUSTED AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538402September 2, 2013
SERVICE BRAKES
I WAS REVERSING FROM TA PARKING SPOT AND THE BRAKE PEDAL PUSHED ALL THE WAY TO THE FLOOR. I WAS IN REVERSE AND HAD TO QUICKLY APPLY THE PARKING BRAKE TO STOP. AFTER INSPECTION I FOUND THAT THE STEEL BRAKE LINE HAD RUSTED THROUGH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538283September 1, 2013
SERVICE BRAKES
BRAKE FAILURE ON CITY STREET. THIS IS THE SECOND TIME IN A YEAR I LOST BRAKES DUE TO BRAKE FAILURE. FRONT BRAKE LINE WAS REPLACED , NOW BACK LINE WENT. LINE IS VERY RUSTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537851August 29, 2013
SERVICE BRAKES
HAD JUST HOOKED UP OUR 38' - 12,000LB FIFTH WHEEL AND HEADED OUT FOR THE WEEKEND. CAME TO THE FIRST STOP SIGN AND THE BRAKE PEDAL WENT TO THE FLOOR. LUCKILY GOT STOPPED WITH TRAILER BRAKES. AFTER STOPPING, PUMPING BRAKES CAUSED BRAKE FLUID TO POUR OUT FROM JUST IN FRONT OF THE DRIVER'S SIDE REAR WHEEL. UPON RESEARCH WHEN WE ARRIVED HOME, I FIND THAT THIS IS AN ONGOING ISSUE WITH CHEVROLET TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537871August 29, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOOR BOARD AS THE SERVICE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT ALL OF THE BRAKE LINES WERE RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 77,296. GM INFOMRED THE CONSUMER, THEY NO LONGER MADE BRAKE LINES FOR HIS VEHICLE. UPDATED 10/23/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537896August 29, 2013
SERVICE BRAKES
COMING HOME FROM WORK AROUND 5:00 IN THE AFTERNOON AND WENT TO SLOW DOWN FOR TRAFFIC SLOWING DOWN AND BRAKE PEDAL WENT TO FLOOR AS I EASED DOWN ON THE BRAKE PEDAL. TO KEEP FROM HITTING THE TRUCK IN FRONT OF ME I HIT THE EMERGENCY BRAKE PEDAL AND WENT TO THE RIGHT SIDE OF MY LANE AND HIT A GUARD RAIL SLIGHTLY DAMAGING MY FENDER AND BUMPER BEFORE COMING TO A FULL STOP. I GOT OUT AND LOOKED UNDER THE TRUCK AND FOUND BRAKE FLUID LEAKING FROM ABOVE THE FUEL (GAS TANK) ALONG THE INSIDE OF THE FRAME RAIL. I CALLED AAA ROAD SERVICE AND HAD MY TRUCK TOWED TO MY HOUSE SO I COULD FURTHER INSPECT THE TRUCK FOR REPAIRS NEEDED. I AM A DIESEL TRUCK TECHNICIAN AND HAVE BEEN WORKING ON CARS AND TRUCK FOR YEARS. I ALSO HAVE A 1989 CHEVY TRUCK WITH 368,000 AND NEVER HAVE HAD A BRAKE LINE REPLACED OR A BRAKE FAILURE LIKE THIS, AS I INSPECTED THE BRAKE LINES I FOUND ALL STEEL BRAKE LINES ARE CORRODED AND RUSTED AND NEED REPLACED. I KNOW THIS IS GOING TO BE A COSTLY REPAIR! I PULL A BOAT, TRAVEL TRAILER AND A UTILITY TRAILER. IF I HAD BEEN PULLING ONE OF THESE ITEMS AND THE BRAKES HAD FAILED LIKE THEY DID ONLY GOD! WOULD KNOW THE OUT COME. GM NEEDS TO MAKE A RECALL AND HAVE THIS ISSUE FIXED. I AM BACK DRIVING MY 1989 STEP SIDE UNTIL I CAN AFFORD TO MAKE REPAIRS! I SURE COULD USE SOME HELP!!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10537736August 28, 2013
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN TURNING ON THE THE AIR CONDITIONER SMOKE CAME OUT OF THE VENTS. CHANGED ACTUATOR, IT BURNS OUT IMMEDIATELY, AIR STILL DOES NOT WORK. RECALL ON THIS PART/PRODUCT AND PRINCE CHEVROLET IN VALDOSTA, GA WAS UNABLE TO FIX THE PROBLEM. KEEPS SHORTING OUT. DO NOT WANT MY TRUCK TO CATCH FIRE. STILL HAVE NO AIR! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536874August 23, 2013
SERVICE BRAKES
AT APPROX. 6:00 AM I LEFT FOR WORK WHICH IS A 15-20 MINUTE DRIVE. AT THE FIRST TRAFFIC LIGHT I NOTICED THE BRAKES SEEMED TO BE LOW. I CONTINUED MY TRAVELS AND AT THE NEXT LIGHT I VERY NEARLY WAS NOT ABLE TO STOP. WHEN I REACHED MY BUSINESS AND APPLIED THE BRAKES IN THE PARKING LOT, THEY WENT TO THE FLOOR AND I HAD TO COAST TO A STOP IN AN EMPTY LOT. WHEN I WAS ABLE TO PARK MY TRUCK, I GOT OUT OF THE CAB AND NOTICED THE VEHICLE BLEEDING BRAKE FLUID FROM UNDER THE TRUCK. I HAD TO HAVE TO BROUGHT TO MY MECHANIC. UPON INSPECTION HE FOUND ALL THE BRAKE LINES HAD RUSTED OUT AND HAD TO BE REPLACED. EARLY THIS YEAR IN JANUARY I HAD TO HAVE ALL THE TRANSMISSION COOLER LINES REPLACED IN THE SAME TRUCK BECAUSE THEY ALSO RUSTED OUT COMPLETELY. BETWEEN THE TWO REPAIRS IT HAS COST ME OVER $ 1300.00 FOR A TRUCK WITH ONLY 30500 MILES. THIS IS ABSOLUTELY RIDICULOUS. IF I HAD BEEN ON THE HIGHWAY AT A SIGNIFICANTLY HIGHER SPEED AND MY BRAKES FAILED IN THIS MANNER, THERE WOULD HAVE BEEN A MAJOR ACCIDENT AND SOMEONE COULD HAVE BEEN SERIOUSLY HURT OR KILLED. GENERAL MOTORS/CHEVROLET SHOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THEY HAVE KNOWN ABOUT THE PROBLEM AND HAVE NOT NOTIFIED THE OWNERS OF THEIR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536791August 22, 2013
SERVICE BRAKES
ARRIVED HOME, PARKED VEHICLE, NOTICED FLUID DRIPPING FROM UNDER VEHICLE NEAR FRONT OF DRIVER'S DOOR AREA. INSPECTION SHOWED SEVERELY CORRODED BRAKE LINES, AND ONE WAS DRIPPING BRAKE FLUID FROM CORROSION HOLE. ALL BRAKE LINES INSPECTED AND IN NEED OF REPLACEMENT, WHICH WAS DONE THE NEXT DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado