Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11578659March 21, 2024
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado. The contact stated when the vehicle was started, there was a grinding noise coming from the engine and transmission area. The contact stated when driving the vehicle there was a hard shift when shifting gears. There were no warning lights illuminated. The vehicle was taken to a local mechanic who performed a diagnostic stating the transmission failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 89,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578755March 21, 2024
SERVICE BRAKES, POWER TRAIN
This truck has had ongoing issues with the braking system. From the point of purchase Ive noted and informed the dealer of a very soft brake pedal pressure, and its gotten to the point where the brakes have to be pumped to get enough braking power to stop the vehicle at lower speeds, at highway speeds the vehicle is not able to stop in an emergency braking situation without pumping the brake pedal to build pressure, and especially when loaded or towing a load under the recommended gvwr. This problem is magnified by the fact that since day one the rear brakes have been wearing at a much greater rate than the front brakes. As indicated by the vehicles on board diagnostics display. This has gotten to the point where the rear rotors are warped and the rear brakes stick at a stop and you can feel the release when you apply the throttle. This vehicle has had to have the rear end rebuilt not just once but now going on the second time. A GM engineer that came to look at the truck avoided addressing the brake issue after the dealership requested General Motors assistance from their tech and then engineering department. This vehicles braking system represents a great risk for injury and or accident in its present condition, and the dealer Bradley Chevrolet Lake Havasu City Arizona as well as General Motors Customer Care Dept. has been made aware of this and has yet to take any action. This incident started back in Nov 22 and has been ongoing.... I believe this vehicle in its current state reflects a clear and present danger if driven .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578388March 20, 2024
AIR BAGS
Went to my local chevy dealership for them to fix the recall for my passenger air bag, less than a year later the airbag light came back on. i went to have it looked at and they told me it would be $145 to even see if it was the same problem, so now i have service airbag light and the recall was never fixed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578311March 19, 2024
STRUCTURE:BODY
The tailgate, repeatedly came open on the freeway at freeway speeds, towing a trailer, the tailgate came down on top of the trailer mechanism causing damage to the tail gate as well as the tailgate trim. There was no way to secure tailgate and keep it from opening intermittently. Once I could I took it to the dealership and they acknowledged that the switch was malfunctioning as witnessed by a cell phone video that I took of it malfunctioning and attempting to unlock and open while parked. The dealership acknowledged that there was a recall to be issued and for the time being cut the wire to allow the tailgate to be opened by the hand switch and is only able to open by the remote.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577942March 18, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I was driving on [XXX] where the speed limit varies from 65-75 MPH. I hit 70mph and randomly the truck jolted and dropped down to 40mph without warning. Cars swerved to avoid hitting me and I was shaken. I called the dealership who said there are no recalls and nothing to worry about, but call if it happens again. Two days later I was driving up to Pa from TN. 7 hours away from home and also on [XXX] and the truck did it again 3 times in a row. The truck was bouncing all over the highway and people trying their best to avoid me. I managed to get off but did hit and go over something when I was getting off the highway. I took the back streets and found a dealer. The transmission needs to be replaced the think, on a 2 year old truck with 50k miles. Apparently factory caused electrical issues. This truck has been an electrical nightmare since we purchased it. They need to issue a recall with all the transmission and engine issues that Chevy is experiencing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577959March 18, 2024
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that oil had been leaking from the oil cooler lines. The contact took the vehicle to a dealer to be diagnosed. The dealer confirmed the failure and provided the contact with an estimate for repair. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was repaired. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578114March 18, 2024
ELECTRICAL SYSTEM, SEAT BELTS
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that on several occasions while the vehicle was parked with the door ajar, there was no warning chime alerting the driver that the door was opened. The contact also stated that when both turn signals were activated, there was no audio warning. On other occasions, while driving at various speeds with the turn signals activated, there was no audio warning. Additionally, on several occasions, while driving at various speeds, the seat belts were not engaged and there was no warning chime alerting the driver of the issue. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 14V301000 (Electrical System, Seat Belts). The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578147March 18, 2024
UNKNOWN OR OTHER
The frame is severely rusting out. Was found during an oil change by a certified mechanic. This will cause serious safety concerns as the frame will break. After researching this issue online, it appears this is a common problem others are having with Chevrolet. I believe others have filled complaints and look forward to a recall to fix these vehicles. Sincerely, [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577842March 17, 2024
UNKNOWN OR OTHER, SUSPENSION
Complete structural failure of chassis (Frame). Upon inspection on a mechanics lift the frame is cracked in several places and due to the undersized structural components and type of steel resulted in extensive corrosion. All components of vehicle depend on structural integrity of support frame. The frame has been inspected by several mechanics. All suspension components attached to vehicle frame are in serious jeopardy of failure. Several other Chevrolet truck owners have total losses of vehicle value to to undersized structural frame and extensive corrosion. This is a manufacturer's defect, its similar to building a house on a weak foundation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577765March 16, 2024
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
There was an electrical burning smell in the cabin of the truck and then the radio stopped working. I called the dealership who confirmed that they had issues with previous models and newer models as well but said my 2017 silverado lt was not included in the fix. I took it in and asked them to see if there were any error codes and I was told no error codes everything was clear. There were no warnings no lights nothing just the burning smell. I spoke with another gentleman who has a 2018 silverado lt and said his radio goes on and off and the screen is unresponsive. Yes the vehicle is available upon inspection. My truck could have possibly caught fire due to this especially with the electrical burning smell. This all happened while the truck was off in my driveway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577774March 16, 2024
POWER TRAIN
Torque converter got stuck off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577788March 16, 2024
SERVICE BRAKES
My brakes do not compress all the way at low RPMs and prevent me from being able to stop. Consistent with other vehicles we called for the same issue on the same year but for some reason my VIN doesn't come up in the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577734March 16, 2024
ELECTRICAL SYSTEM
Lost all sound in the truck. No warning sounds , no turn signal sounds, no radio, no navigation sounds. I missed a notification of a wreck on the road in front of me that would have been audible if the trucks sound systems were working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577537March 15, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while in park(P), he observed a gasoline odor. Additionally, the contact stated that while driving at 65 MPH, he observed a gasoline odor entering the cabin of the vehicle through the vents. The contact exited the highway and pulled over, examined, and turned off the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577674March 15, 2024
ENGINE
COLLAPSED LIFTER ON DRIVER SIDE. LIFTERS, VALVE COVER GASKET, HEAD BOLTS VALVE COVER GASKET OIL COOLANT FUEL PIPES NEED REPLACING. DEALER CONFIRMED THIS ISSUE AND HAS INSPECTED. VEHICLE WAS MAKING A CLICKING NOISE PRIOR TO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577702March 15, 2024
ELECTRICAL SYSTEM
Truck is equipped with a power up/down tailgate. I was driving on a rainy day and stopped for gas. Upon putting the vehicle in Park and shutting off the engine, the driver information center alerted with a dinging sound several times. Upon returning and starting the engine the information center alerted that the tailgate was open. I got out and checked and the tailgate was open. I closed the tailgate by manually lifting it. I believe this is a safety issue and the switching mechanism or sensor needs to be repaired or replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577314March 14, 2024
UNKNOWN OR OTHER
My rear window was leaking and repaired by the dealer in 2020 . Then in November of 2023 I noticed the water again in the cab I noticed stains and mold in the cab the vehicle now had 42,000 miles the dealer said the truck was out of warranty so I would have to pay out of pocket or make an insurance claim . This is a health and safety concern if the window sealant can crack it can potentially pop out if the windows are open at higher speeds due to the pressure in the cab. Also General Motors does not want to acknowledge or accept full responsibility for the window or the mold and water damage!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577421March 14, 2024
STRUCTURE:BODY, VISIBILITY/WIPER
Rear sliding glass on 19’ + model silverados. Water has entered into the cabin specifically to the left back passenger side. My vehicle to include multiple other people across the nation have been effected by this also. Specifically to mine, water has entered and stained the interior cabin panel. This is a safety/health concern to people experiencing this as it can cause asthmatic individuals and immuno compromised personnel to get deathly ill. I have my babies ride back there and it concerns me that they will get sick due to the negligence of GM not wanting to correct the issue to standard. The answer to the problem is a reseal, however, when that seal does not hold due to faulty back panel glass it is now your obligation to pay for a whole new back panel. Chevrolet has resealed the issue but I have also reached back out to them with no response due to the window not being aligned and portions of the seal being exposed to the weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577108March 13, 2024
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the rear camera display image showed a blurred image. The vehicle was taken to a local dealer where it was diagnosed that the camera needed to be replaced. The camera was replaced but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577120March 13, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
when starting the truck the ignition sticks in the start position making the starter motor run while the engine is running sometimes slips from run position into start while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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