Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11619318October 11, 2024
SERVICE BRAKES
it is available and the brakes and steering is very stiff my safety no brakes no it hasnt been serviced at a dealership no inspections by dealership they appeared all at once on 10/11/24 no warning lamps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619048October 10, 2024
ELECTRICAL SYSTEM, BACK OVER PREVENTION
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that the main information center changed the information displayed, such as tire pressure. The back-over prevention camera was no longer displayed when the radio was in use. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619082October 10, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while activating the rear window defroster, there was a crackling and sizzling electrical sound coming from the lower section of the windshield were the electrical components were located. The cause of the failure was not yet determined. The manufacturer and local dealer were contacted but no assistance was offered. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619197October 10, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel tank. The contact was informed that there was a crack in the fuel tank near the fuel sending unit. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V088000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618920October 9, 2024
SERVICE BRAKES, STEERING
Chevy Duramax trucks, 2011-2016 use a CP4 fuel pump that will eventually fail. The engine shuts off and there is a loss of steering and brakes. This is a major safety issue. I called Chevy GM 1800 222 1020 and was told, " we are aware of the problem, have no remedy, no recall has been issued yet, call back in a month". My daughter has a 2015 that failed when she was hauling expensive horses, the dealer put the same type defective pump back in the truck. Every diesel repair shop, dealer, and GM is aware of this defect. There is a class action law suit C/O JND Seattle WA. 1 866 848 0815 that may reimburse owners that have had a failure, assuming they are still alive. GM needs to recall, and replace these CP4 pumps with a CP3 or whatever they did to correct the issue in 2017 and later engines, prior to failure. Let ne know if I can provide any more information or assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618928October 9, 2024
UNKNOWN OR OTHER
Security Gateway Module has failed 5 times. When it fails there is no backup camera and nothing in the radio console works. Dealer replaces after several weeks and it breaks again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618977October 9, 2024
SEAT BELTS
Got my registration form to update my tags and I saw the comments at the bottom say this vehicle has a recall.. so I decided to call the dealer to set up a appointment to get it fixed when I called the dealer, they said that they didn’t have the part so they will contact me as soon as possible so I waited almost a week no response at all so I decided to call them back to find out what was going on with the update. they claim that the part is not available anymore because it is a older vehicle so they need to talk to his manager or someone higher at the dealers to find out how they can do this to get my recall fixed so they told me they will call me again as soon as possible Other week pass so I need to call the dealer again because they never did.. once I call them, they say oh yeah, I see that you already call. Let me check and find out what going on with the recall of the seatbelts!! He said you know what let me call you like an hour to found out all the information of it.. I want to say a lesson an hour they said that they couldn’t help me because my vehicle is old and the manufacture. They don’t make those seatbelts no more so they cannot help me at all. So I told him what’s the other step now if I have a recall they said yeah I’m not sure. I mean the only thing I can tell you if you look for a aftermarket seatbelt or something that’s pretty much that’s it they told me. So here I am wondering, what should I do now? Not sure if it’s safe driving my vehicle like that because supposedly they don’t make a no more because my vehicle is old but you will look at my vehicle looks like brand new because I hardly drive my vehicle. It has 125000 miles on it for a 99 Chevy Silverado original paint looks like brand new vehicle..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618979October 9, 2024
ENGINE, POWER TRAIN
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle was shaking and jerking. The contact stated that the vehicle failed to accelerate above 40 MPH. In addition, the contact stated while driving uphill, the failure reoccurred. The contact was almost involved in a crash because the vehicle had failed to accelerate. The contact stated that the vehicle rolled backward. The contact turned the vehicle off and restarted the vehicle and the contact was able to get to the shoulder of the road. The vehicle was taken to the dealer where it was diagnosed with engine and transmission failure. The contact was informed that the engine and the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been occurring for over five years. The contact stated that the vehicle had been taken to the dealer several times due to the failure. The contact was informed several times that the failure could not be duplicated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619018October 9, 2024
AIR BAGS
I started by vehicle and as soon as it started, I felt and heard a very loud explosion under the seat, and the seat belts retracted extremely tight. Then I noticed the airbag light on the dashboard. Smoke filled the cab of the truck. Then I realized the airbag module under the seat had exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618651October 8, 2024
STRUCTURE:BODY
rear back glass) Back glass explosion diving down interstate distraction to say the least.)chevy recalled some but not mine)just happened no inspection)no warnning
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11618669October 8, 2024
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while depressing the brake pedal, the tailgate brake light failed to illuminate. In addition, the contact stated that while a trailer was hitched to the vehicle, the message "Check Trailer Connection" was displayed, and other unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the failure was not identified. The vehicle was taken to another local dealer, Davis-Moore Chevrolet (8200 W Kellogg Dr, Wichita, KS 67209) for a second opinion. The vehicle was diagnosed; however, the cause of the failure was not identified. Upon further inspection, the contact related the failure to Technical Service Bulletin: 20-NA-198; however, the second local dealer advised the contact that the fix might not repair the vehicle. The contact stated that the failure had progressed over time. The manufacturer was made aware of the failure. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618716October 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that on several occasions when the vehicle was started, the ABS warning light illuminated intermittently. The vehicle was taken to a dealer however, the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618734October 8, 2024
UNKNOWN OR OTHER
When putting the truck back into park it will say shift to park even though it is already in park. It causes the truck not to shut off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618376October 7, 2024
VISIBILITY/WIPER, EXTERIOR LIGHTING
Headlights and wipers stopped simultaneously for 1 second
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618394October 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 55-60 MPH, the vehicle started to overheat. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was taken to an independent mechanic, where it was diagnosed that the water pump had failed, causing the fan belt to be damaged. The mechanic replaced the fan belt and the water pump; however, the mechanic installed an incorrect water pump on the vehicle. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the fan belt and the water pump needed to be replaced; however, the water pump was on a national backorder. The vehicle was not repaired and remained parked at the residence for 3 months. The manufacturer was notified of the failure and confirmed that the part was on a national backorder. The manufacturer declined to repurchase the vehicle. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618485October 7, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the brake pedal was firm while depressed, and the vehicle failed to respond immediately. The "Service Brake Assist" message was displayed. The contact firmly depressed the brake pedal, and the vehicle was able to stop. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 139,270.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618503October 7, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the instrument panel display experienced intermittent malfunctions, causing the display screen to blink off and on, and the display screen lighting to increase to the extreme brightness level. During the failure the speedometer was inoperable. The vehicle was taken to the dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618543October 7, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while driving 70-75 MPH, there was an abnormally loud sound coming from the vehicle. The vehicle independently decelerated to approximately 50 MPH then down to 40 MPH before being able to pull off on a nearby exit. The contact stated that the vehicle then stalled and lost motive power. The vehicle was towed to the dealer who diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle had not been repaired due to the part being on backorder. The manufacturer was made aware of the failure. The failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618587October 7, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM
Fuel pump module failure while driving causing vehicle to stop abruptly while driving at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618290October 6, 2024
STEERING, POWER TRAIN, SUSPENSION
I'm not sure what to call most of this but my truck has been vibrating when getting up to about 50 mph. When putting in gear it shows you put it in the gear wanted put doesn't register sometimes and perks you and clicks. The entire front end grinds,pops and clicks when turning forward or backwards. When doing the steering wheel will get stuck and want turn for a split second in turn causing steering To be misaligned causing you to basically steer the wheel in an unnatural position until you stop put it in park then proceed to drive again. I have had these issues since we bought the vehicle brand new. We have to get an alignment and balance rotation like every 6 months for it to only help for a about a month to not be as bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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