Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11636926January 19, 2025
ENGINE
I purchased this used pickup on [XXX] with 16,912 Miles. On [XXX] with 19,970 the engine expired on the pickup while I was driving on [XXX] in South Dakota. It was replaced by Northtown Automotive in Yankton, SD in early July 2024. On [XXX] the second engine expired while I was driving down [XXX] in South Dakota at 33,843 Miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636934January 19, 2025
STEERING, ELECTRICAL SYSTEM
Started The Vehicle and the Steering wheel would not turn. Warning said: Service ESC & Service Power Steering Drive and the Stability Control Light came on. After ready many complaints about the same thing, we turned the car off for 20 minutes and then on again and it worked. But this is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636943January 19, 2025
ENGINE
I was driving 65mph down the freeway when the truck suddenly turned off and the dash told me to put in neutral and start again so I did just that. Made it about another mile and the truck completely turned off and wouldn’t turn back on there was nowhere to pull over or get off the freeway in that time frame so I was stopped in the middle of the highway with my family in the truck. Luckily a guy in another truck was able to push me over to the shoulder with his vehicle where I sat and waited four hours for a tow to the dealership. Two days later they called me and told me it’s spun a bearing and threw two rods and needed a new engine. I’m anal about servicing my vehicles they told me it just happens, but it was a brand new truck with only 35k miles. Ever since I got the new engine installed it’s constantly squeaking and they can’t seem to pin point the issues I feel like it’s going to happen again and this next time I’ll probably be out of warranty and it’ll be out of pocket for me to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636946January 19, 2025
ENGINE, POWER TRAIN
-Bearing Failure -My Safety was put at Risk due to the vehicle instantaneously Stalling in the middle of a 4 Lane interstate without any prior warnings. -The vehicle has been diagnosed by 2 dealerships which both state that receiving a new engine is near to impossible due to this exact issue to be happening to a lot more of the same vehicles at the same time. So unfortunately they cannot confidently give me an ETA or anything in regards to my vehicle even being fixed. -Yes by 2 GM Mechanics -No Warnings at all, the major concern is that there were no warnings at all. As well as leaving me stranded in the middle of a busy Interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636955January 19, 2025
ENGINE
The engine shutdown while I was driving on the highway. Vehicle accessory power was working but engine wouldn’t start. Truck was towed to dealer for repair. Dealer is replacing motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636957January 19, 2025
ENGINE
Driving at cruising speed and the truck just shut off and left me stranded on the side of the road. Dealership said the engine died and it needs to be replaced. They’ve had it since Thanksgiving and today is the 19th of January.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636967January 19, 2025
ENGINE
Major engine failure / main bearing failure with the engine burning oil and no warning signs no oil leaks or no burning oil smoke out of exhaust. I’m in the process of having the engine re built out of pocket on this date 1/19/2025 and have no documentation from repair shop at this time so I can’t up load any further information till I get it completed,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636681January 18, 2025
ENGINE
The engine cylinders failed with the lifting rods falling. Engine needs to be replaced at 59k miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636690January 18, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving down a major, extremely dangerous highway [XXX] in Pasco County, FL) my truck randomly shut off (with zero warning, no check engine lights, nothing) Thankfully, i was already in the right hand lane and managed to coast into a gas station. At 60, 375 miles on my 2021 truck I was 352 miles outside of the powertrain warranty, so I had my truck towed to the closest chevy dealership to see if they would good-will the warranty. They (Chevy) reported to me that there was a rod-knock with an estimate of $17,203.52 to rebuild the motor. I would also have to pay approximately $2000 (10 hrs of labor) for tear down of motor to even see if GM would POSSIBLY pay out anything on warranty. I am the only owner of this truck since day 1. I have every oil change record that was done as specified by the manufacturer. I have no means of transportation at this time. My truck is available for inspection. I am also unable to take out any other vehicle loans while I am forced to pay for a truck that now, has no motor. Also, I went in for a recall of a software update for the forward collision system. Previous to the dealerships update, the system was working fine. After the update, the collision system no longer works. This is greatly affecting my ability to work, and function as a member of society. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636693January 18, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Passenger side lifter Bank failed at 4,000 mi.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636694January 18, 2025
ENGINE
Excessive Oil consumption from new and lifter failure at 116,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636695January 18, 2025
ENGINE
Had the top of the motor rebuilt twice, first the left side, then the right side. Then GM replaced the motor out of warranty. A year and a half later the rear main seal blew and the seal was all mushroomed and out of shape.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636699January 18, 2025
POWER TRAIN
Unknowns at the moment- truck is at dealership. Dealership stated they have no codes to diagnose the issue. While traveling, most notably @35-45mph, there is a vibration, seemingly through the transmission or transfer case. You can feel it slightly through both the steering wheel and the fuel pedal, along with hearing it. I’ve taken it in several times and told there’s no issue. I will not accept the vehicle back until they are able to explain the issue and repair it. I noticed the issue around 20k miles. I recently took the vehicle to the shop with 32k miles on it as it is progressively getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636703January 18, 2025
ENGINE
Vehicle spun a bearing in the lower part of the engine after 1147 miles of use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636710January 18, 2025
ENGINE
Engine stopped working while driving on major highway. Coasted to stop on shoulder. Truck was towed to nearest Chevy dealer, Parkway Chevy, Tomball, TX ([XXX]). Diagnosed bearings failed, camshaft froze and engine valve damaged. After rude treatment by service agent and service manager, towed truck to original dealer in Conroe, TX-- Buckalew Chev/Keating Chev (Nov. 25, 2024). They confirmed problem and truck has been sitting at their dealership since Nov. 25, 2024 waiting for re-mfgd engine. No timeline given for replacement. Bought another truck (Toyota Tundra -- [XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636716January 18, 2025
POWER TRAIN, ENGINE
I purchased the truck June of 2023 Fast Forward to November 2024 their telling me my truck needs a new engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636725January 18, 2025
ENGINE
Engine lifter failure at 75 k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636741January 18, 2025
ENGINE
While driving down road at around 60mph 6.2L engine started to make loud knocking noise and shaking violently while loosing all power. Truck had 79,797 miles on it at the time with all oil changes and service done at GM dealership. After having GM dealership diagnose truck, it was determined to have a spun rod bearing, causing multiple other engine components to fail. Truck was not under factory warranty and was quoted $12,200 to replace. There were no warning lights or any known issues until this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636760January 18, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I have experienced engine failure in my 2014 Silverado 6.2L on 3 separate occasions. All caused by the AFM system. Rockers lock into the wrong position while transforming from 4 cylinder to 8 cylinder operation. The first two occurrences bent lifters and caused a failure to the catalytic converter. A certified GM service department at a local dealership replaced parts covered by warranty. On the third occasion the rockers locked into the wrong position, bent push rods, damaged the cam shaft and caused a failure in the catalytic converter. It was taken to the same GM service department at Lou Fusz Chevrolet. My 5 year warranty had expired and GM refused to cover the parts they had previously replaced a year prior. I was quoted approximately $10k for repairs and $16k for full engine replacement. After some back and forth with the service department manager I requested to speak with the lead mechanic. He informed me that it was an AFM system problem he was very familiar with. He stated to me that I would be better off taking it to a private shop and bypassing the AFM system as he was “working on” 10-15 vehicles a month with the same issue. At the time I had reached out to GM corporate about the issue and I did not receive a correspondence. I have all of the paperwork and receipts and all other service records dating back to my purchase of the vehicle in 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636768January 18, 2025
ENGINE
The engine at 108,000 had a lifter that failed. There were no prior warning signs before this happened. This caused the engine to lose power. As a result of the lifter failing this caused other internal damage to the engine. It was towed to a local dealer where I was told it was going to cost over $9000 dollars to repair. It has also had some hard shifting in the transmission as well and many other people have reported engine and transmission issues in these trucks. I had the truck repaired by a reputable shop in my area at the cost of $7000 dollars. It continues to have transmission issues that have not been able to be repaired as of this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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