Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11644647February 24, 2025
ENGINE
On [XXX] I was driving @ 55 MPH. The engine made a loud noise, and completely lost all power and controls. Truck went into natural, all dashboard and screens went black. One I was able to come to a stop the vehicle put itself in park. Truck was towed to Jim Butler in Fenton, MO. I was told by the shop that the 6.2L engine in my truck had a catastrophic failure and needed a new engine. The complete and sudden loss of power and controls put myself and others in danger. No lights or warming of the failure about to happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644668February 24, 2025
VISIBILITY
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while the vehicle was in the driveway and park(P), there was white smoke coming from of the rear glass into the cabin of the vehicle. The contact turned off the vehicle and exited the vehicle. There were no warning lights illuminated. There was an abnormal burning odor coming from the vehicle. The contact stated that an abnormal odor coming from the rear glass before the glass shattered. The local dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644687February 24, 2025
STEERING
51,000 miles and Power steering warning light came on, attempted to turn and the wheel and was a struggle to make a turn. I almost ran off roadway and struck a tree. I struggled to get the truck home, where it sat for a minute and reset itself and worked properly for now. Upon reviewing the electric steering in this year, make and model was very common within 15k miles to 65k miles. Upon internet search, revealed this problem had a recall. Wanted to make sure before a manage to transport the truck for service at dealership and pay for high labor charges.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644346February 23, 2025
STRUCTURE:BODY
Rear spoiler is leaking water into the cab causing the headliner and rear seat to get wet when raining outside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644256February 22, 2025
POWER TRAIN, ENGINE
My truck, which has a 6.2 V8 L87 engine, seized up on the highway while on a road trip. The engine suddenly died with no warning or alerts on the dash. The mechanic told me that the oil pan was full of metal and the engine was completely seized. The engine needs to be replaced entirely at just under 40K miles. I have been diligent in taking the truck in for regular service at the dealership, and I had no indication of any problem with the vehicle until it died on the highway while traveling at 65 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644263February 22, 2025
POWER TRAIN
Valve Body failure at 5,500 miles. Transmission wouldn't engage in reverse. Truck went into limp mode with a reduce speed message. Valve Body is on back order for 7-8 months. The dealership decided to order a new transmission. Ive been waiting almost two months for the transmission to arrive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644278February 22, 2025
ELECTRICAL SYSTEM
When I park and attempt to turn off my truck, the key will not turn completely all the way so I can take it out!!! Takes MULTIPLE TIMES which is EXTREMELY INCOVENIENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644279February 22, 2025
UNKNOWN OR OTHER
Since the purchase of this truck I have been having the same issues consistent with the current recall. It has gotten worse and has almost caused an accident during acceleration due to skipping or locking up of the engine/wheels. Worse when traction control is on. This Happens almost every time the gears shift during acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644285February 22, 2025
POWER TRAIN
Transmission Overheating and Jerking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644313February 22, 2025
POWER TRAIN
This truck has very low miles (22,900) and has broken down on me 4 different times over several years. It will randomly slam into 2nd gear and I will almost loose control as the rear wheels will almost lock up. Then the vehicle will barely move even at WOT. This has caused me to almost be in accidents and is very unsafe. GM knows there is several issues with this 8 speed transmission and cannot resolve it. I am afraid to be in an accident because this thing is so unreliable in it's operation. GM needs to be forced to address this issue. There are multiple TSBs on this transmission that claim to be collecting data and investigating the cause of issues dating back to 2020. Time for a repair!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644140February 21, 2025
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, there was smoke coming from the rear middle cabin sliding window. After stopping to inspect the failure, the contact witnessed an amber burning in the middle rear sliding window rail. The contact used water to extinguish the burning amber and moments later the rear driver's side cabin window suddenly exploded. During the failure, there were no flames. The contact stated that no injury was reported. The vehicle was taken to the local dealer who referred the contact to an Auto Glass repair shop and the window was replaced. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644144February 21, 2025
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at approximately 35 MPH, the engine started to misfire. There was an unknown service warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that left side valve lifters needed to be replaced. The codes displayed were 0329 (Engine/Fuel Exhaust) and 6581 (Modular Component) registering incorrectly. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 15,253.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643823February 20, 2025
ENGINE
The first time it happened my Truck started shaking a lot on the highway and it left me stranded on the side of the road. It had around 20,000 miles on it. When it got repaired I was told it had to do with the lifters on the left side of the engine. Took them 2 weeks to fix the issue. The second time it happened was on the ramp getting on to the highway, this time at 58,000 miles and now the right side lifters. Except this time they couldn’t fix it and they are going to replace the whole engine and give me a new one. Only thing is that it's been in Chevrolet shop for over 2 months and they have an ETA of a new Engine arriving in about a month if even that. So currently don't have my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643834February 20, 2025
ENGINE
coolant control valve The check engine light came on when I started the truck and on-star ran the diagnostic and said it is code P1098. After drive 20 miles a popup on the dash stated, "slow down and drive safe". I was on a 60-mph road driving 55-mph and the truck started slowing itself down. Took it to one dealer and they said the part was on back order and didn't say anything else
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643876February 20, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while operating the vehicle, the Auto START/STOP feature malfunctioned, and the vehicle turned off at the stop light while attempting to accelerate. During the failure, the instrument cluster shut off and displayed a black screen. Additionally, on one occasion while reversing, the back over prevention camera screen switched to a black screen, and the vehicle shut off. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643941February 20, 2025
POWER TRAIN
While coming to a stop at the end of the exit ramp my vehicle bucked when trying to go from a stop into 1st gear. Eventually the truck continued in a forward motion. Then came to a stop light and once again from a stopped position by truck bucked and eventually went into gear and continued forward motion. Parked the car where it sat for 1.5 hours then went to drive the vehicle and it bucked again into 1st gear. Drove to a parking lot were we parked to get lunch. Came out started the vehicle backed out of the parking spot and drove forward to the exit of the parking lot. When trying to exit the vehicle failed to move forward. The car acted as if it was in neutral and only revving to high RPM's. Removing the fuse for the Transmission Control Ignition allowed the vehicle to move forward but only in gears 1,2,3. I brought the vehicle to GMC dealership and they recommended a fluid service to determine if metal chips are in the fluid. That service was performed and issue remained. The Dealer has recommended a complete transmission replacement. My vehicle never displayed a warning lamp or shown symptoms prior to this failure. My vehicle has a 8 speed transmission which is known to be a failing part with Chevrolet and GMC. A new transmission is costing me $7900 plus tax on a 2021 with low wear and highway use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643962February 20, 2025
FUEL/PROPULSION SYSTEM
The vehicle check engine light came on and a message displayed "Reduced acceleration. Drive with care." My acceleration was very slow but that was the only symptom, although I was driving speeds under 55 MPH. I took the vehicle to GM with CEL Code P078 and they replaced the high pressure fuel rail. Two days later the CEL came on again with code P228B. I was driving on the highway when the message came on and I could not accelerate the vehicle. If I tried to push the gas pedal more than halfway, I would lose both speed and power. I could not maintain my highway speed very well and could only accelerate if I slightly pressed the gas pedal. This is a serious safety concern because it may cause an accident if I am not able to maintain speed on the freeway. Additionally, this is of concern because I rely on my vehicle to pull a camper, and with this condition, I would be a "sitting duck" with my family in the vehicle. GM continues to diagnosis the issue but has failed to respond in a timeline and satisfactory manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643615February 19, 2025
ELECTRICAL SYSTEM
When the engine turns on the ESC light come up and start beeping. While driving the light goes off and later on while driving it appears that ESC is off after 1-2 minutes its says ESC is on again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643621February 19, 2025
ENGINE
Engine misfire, likely engine will need to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643626February 19, 2025
POWER TRAIN
While driving the truck it will have a hash upshift which has happened on five different occasions plus on two other occasions after first startup and drive the transmission will not shift out of third gear it will just wind up the RPM's as if transmission is stuck in third gear. I have to let off throttle then accelerate and back-off a couple of times to get transmission to shift out of third gear. The software upgrade is not a fix for this recall as it does not address the problem. The valve body installed in these ten speed transmission is a manufactures design flaw along with using inferior parts required for the safe operation of this vehicle. There are documented claims of the valve body failing causing catastrophic failure of the entire transmission and GM Corporation will only cover the valve body. GM has told it's customers that they will warranty the VB only that the other damages are not covered. The recall letter I receiver indicates that only the VB is covered. This is unacceptable. It is because of the VB failure that the transmission will suffered catastrophic failure, Without a properly functioning VB the transmission cannot receive the lubrication it needs to function properly. I have not had the software update as their are reports of customers trucks going into limp mode shortly afterwards. Their trucks are then parked on dealer lots as parts are currently unavailable for weeks at a time in some cases months. These customers use these truck for their livelihood and they invested a large amount of money purchasing these trucks only to be told So sorry GM will not cover your claim even through it was our defective VB that destroyed your transmission. These trucks are not cheap to purchase nor to properly maintain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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