Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#877514January 5, 2001
ELECTRICAL SYSTEM
HEADLIGHTS FAILED TWICE WITHOUT WARNING WHILE DRIVING AT NIGHT. DUE TO A WIRE THAT SHORTED OUT. BUT CONSUMER IS STILL HAVING OTHER RELATED ELECTRICAL PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738848January 5, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
THIS FUEL INJECTOR PUMP WAS REPLACED 5 MONTHS AFTER THE PURCHASE OF THIS TRUCK IN JULY 1997 AT 11,232 MILES ON THE ODOMETER. IN SEPT OF 2000 THE SAME PROBLEMS STARTED AGAIN AND WAS TAKEN TO DEALERSHIP. THEY SAID THEY COULD DIAGNOSE IT UNLESS IT WAS DOING THE STALLING OUT, SO WE PROCEEDED TO DRIVE THE VEHICLE AS IT WAS OUR ONLY MEANS OF TRANSPORTATION. ON DEC. 26 WE HAD TRUCK TOWED TO DEALERSHIP TO HAVE THE SAME PART REPLACED AS WAS DONE IN 1997 ONLY 5 MONTHS AFTER WE PURCHASED THIS NEW TRUCK. THIS PART AS TOLD TO US BY CHEVROLET AND THE DEALERSHIP THEY HAD A SPECIAL POLICY # 00064 - OUR REF # C02653123 THRU CHEVR. WAS TOLD THAT THERE SHOULD BE NO PROBLEM IN REPLACING THE PART AGAIN. NOW THEY ARE RENIGIN ON IT. SAID WE WERE OVER OUR MILES - 120,000 OR 11 YRS. THE PART WAS GOING BAD AT 118,187 IN SEPT., BUT WE KEPT BEING TOLD BY THE DEALERSHIP THAT IT WAS NOT SHOWING UP AND WAS PROBABLY BAD GAS. WE TOOK IT 3 TIMES AND THEY NEVER DOCUMENTED IT ONLY FIXED OTHER PROBLEMS. NOW THAT THE WARRANTY IS OUT, THE TRUCK HAS COMPLETELY STOPPED RUNNING AND THEY REFUSE TO HONOR REPLACING THE PART THAT SHOULD HAVE BEEN DONE IN SEPT. SO HERE WE ARE IN THE MIDDLE BECAUSE OF THE DEALERSHIP MECHANICS REFUSING TO BELIEVE IT WAS THAT UNTIL THEY REPLACED A WATER SENSOR TO BE ABLE TO PUT THE COMPUTER ON IT TO VERIFY IT AND WE HAD ALREADY TAKEN IT TO 2 OTHER MECHANICS THAT TOLD US THAT WAS THE PROBLEM AND TO TAKE IT TO THE DEALERSHIP SINCE IT WAS A BAD PART THAT THEY WERE HAVING TROUBLE WITH SINCE 1994. NO ONE IMFORMED US OF THIS... NOW WE ARE FACED WITH A BILL OF OVER $1700.00 TO REPLACE THIS SAME PART THAT WE KNEW WAS BAD AND WE WERE UNDER THE MILES OF OUR WARRANTY FOR THIS, BUT SINCE THE DEALERSHIP MECHANICS SAID THAT WAS NOT THE PROBLEM, WE KEPT DRIVING IT SINCE IT WAS OUR ONLY MEANS OF GETTING TO WORK. WE NEED HELP... THANK YOU FOR ANYTHING YOU CAN DO FOR US. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738799January 4, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS IS THE SECOND TRUCK I HAVE OWNED IN WHICH THE BRAKES HAVE FAILED. THE BRAKES ALSO FAILED ON THE TRUCK I PREVIOUSLY OWNED AND THIS VEHICLE WAS BOUGHT BACK BY GENERAL MOTORS. I KNOW OF TWO MORE PEOPLE WHO HAVE HAD THEIR TRUCKS BOUGHT BACK BY GM, AND THEIR NEW TRUCKS HAVE THE SAME PROBLEMS AS THE OLD TRUCKS WITH THE ANTI-LOCK BRAKES. IT IS TIME FOR SOMEONE TO MAKE GM REPAIR THESE TRUCKS BEFORE SOMEONE GETS INJURED OR KILLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738699January 3, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#738724January 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN JULY OF 2000 I PURCHASED A 1998 CHEVROLET SILVERADO, USED, FROM A FORD DEALERSHIP. THERE WAS ONLY A 30 DAY WARRANTY. IN THE BEGINNING OF DECEMBER THE BRAKES WENT ON THE VEHICLE. THE BRAKES AND ROTORS WERE REPLACED. ON DECEMBER 24, 2000, WITHOUT ANY NOTICE WHATSOEVER, WHILE SHIFTING THE TRUCK INTO REVERSE I NOTICED IT WOULD NOT MOVE. I PUT IT INTO DRIVE AND IT MOVED. AFTER HAVING THE TRUCK LOOKED AT, IT WAS DETERMINED THAT THERE WAS A PROBLEM WITH THE TRANSMISSION. WHEN I CALLED THE DEALERSHIP WHERE THE TRUCK WAS PURCHASED, I WAS TOLD THAT IT WOULD COST APPROXIMATELY $2,000.00 TO RE-BUILD THE TRANSMISSION. AFTER ONLY HAVING THE TRUCK FOR SIX MONTHS, DRIVING IT 30 MILES ROUND TRIP TO WORK, NEVER USING THE VEHICLE AS A PLOW TRUCK AND NEVER MISUSING THE VEHICLE I WOULD LIKE TO KNOW HOW A VEHICLE OF THIS YEAR COULD LOSE SUCH A MAJOR UNIT AND HAVE NO RECOURSE ON THE PART OF THE DEALERSHIP OR MANUFACTURER, THAT IT BECOME THE RESPONSIBILITY OF THE OWNER TO CORRECT SUCH AN EXPENSIVE ERROR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738739January 3, 2001
VEHICLE SPEED CONTROL
WAS DRIVING STRAIHT AND THE TRUCK TOOK OFF ALL BY ITSELF...THE STEERING WHEEL WAS STRAIGHT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#738745January 3, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS MODULE TOR MOTOR WENT OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877295January 3, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
PULLED INTO A PARKING LOT AND PARKED. THEN, CONSUMER PUMPED BRAKE PEDAL AND IT WENT TO THE FLOOR, THERE WERE NO BRAKES. CONSUMER PUT VEHICLE IN GEAR AND IT STARTED TO ROLL BACKWARDS. TOOK TO DEALER, AND THEY SAID IT WAS NORMAL FOR BRAKES TO GO TO THE FLOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877347January 3, 2001
SUSPENSION:FRONT
FRONT END SEEMS TO BE WEARING OUT FRONT TIRES MORE THAN USUAL. THIS MAY CAUSE PROBLEMS. DEALER CANNOT DETERMINE THE CAUSE. *AK THE STEERING WHEEL WAS MISALIGNED AND HAS GRINDING NOISE WHEN TURNING. THE REAR END VIBRATES WHEN TRYING TO SLOW DOWN. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877349January 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK IT JUIMPED OUT OF GEAR AND INTO REVERSE, AND HIT A TRAILER, CAUSING A CRASH. VEHICLE WAS STILL IN "PARKED" POSITION. *AK WHEN THE VEHICLE COULD NOT GET TRACTION ON ICE/SNOW, THE DRIVER STOPPED THE VEHICLE AND PUT INTO PARK BUT THE VEHICLE SUDDENLY MOVED IN REVERSE. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#877210December 29, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
REAR BRAKES WERE EXCESSIVELY WEARING OUT EVERY 3-4,000 MILES. BRAKE PEDAL WOULD GO TO FLOOR. WOULD HAVE NO REAR BRAKES WHEN THEY WERE APPLIED. HAD AN ACCIDENT DUE TO LACK OF REAR BRAKES, ON ONE OCCASION DEALER STATED THAT THE REAR BRAKES WERE METAL TO METAL, THE BRAKE PADS WERE SCORCHED, MASTER CYLINDER WAS REPLACED, AND THE BRAKE PROPORTIONING VALVE WAS REPLACED. CONTACTED MANUFACTURER & INFORMED CONSUMER THAT VIN INDICATED A TOW TRUCK, BUT VEHICLE WAS NOT HEAVY ENOUGH TO BE TOW TRUCK. MANUFACTURER COULD NOT GIVE EXPLAINATION FOR LABELING OF TOW TRUCK. IT COULD NOT BE USED AS A TOW TRUCK.BRAKES WOULD CONTINUE TO WEAR OUT DUE TO NOT BEING HEAVY ENOUGH, ACCORDING TO MANUFACTURER'S EXPLANATION. *AK CONSUMER IS REQUESTING A FIX TO THIS DANGEROUS PROBLEM OR A PRO-RATED REPLACEMENT OF THE VEHICLE. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#558423December 28, 2000
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
THE CONSUMER IS COMPLAINING OF THE DESIGN OF THE REAR LEFT EMERGENCY BRAKE SHOES AND DRUM ELBOWS, THEY ALLOW ROAD SALT AND OTHER DEBRIS TO GET INTO THE DRUM POSSIBLY CAUSING THEM TO FAIL. THE CONSUMER ALSO STATES THAT THE REAR BRAKES ARE SQUEALING DUE TO THE RUST BUILDING UP IN THE BRAKE DRUM AND SHOES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558366December 28, 2000
TIRES
THE CONSUMER STATES THAT THERE IS SOMETHING WRONG WITH THE FIRESTONE WILDERNESS AT 265/75R16 TIRES ON THE VEHICLE, THE MANUFACTURER IS NOT RESPONDING. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738429December 28, 2000
ENGINE AND ENGINE COOLING:ENGINE
PLASTIC INTAKE GASKET WEARS OUT BETWEEN 20,000 AND 70,000 MILES REQUIRING MAJOR COSTLY REPAIRS TO ENGINE. SERVICE DEALERS ARE WELL AWARE OF THIS PROBLEM BUT MUST REPLACE THE PLASTIC GASKET WITH A NEW PLASTIC GASKET DESIGNED THE SAME WAY AS ORIGINAL. THE NEW GASKET IS WARRANTIED TO LAST 12,000 MILES ONLY AND WILL WEAR OUT AGAIN AT THE SAME MILEAGE INTERVAL. THIS SERVICE WILL BE REQUIRED AT EACH MILEAGE INTERVAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738437December 28, 2000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, VISIBILITY:WINDSHIELD
INITIAL AIR LEAK OCCURRED APPROXIMATELY 1 MONTH AFTER DELIVERY, THE WINDOW WAS REPLACED, AND HAS BEEN REPLACED 5 OTHER TIMES INCLUDING NEXT SERVICE APPOINTMENT, IN SEPT. OR OCT. OF THIS YEAR A THUMPING SENSATION WAS FELT THROUGH THE STEERING WHEEL, AFTER ONE ATTEMPT TO SERVICE, DEALER WAS UNABLE TO REPRODUCE PROBLEM, I REQUESTED APPOINTMENT WITH SERVICE ADVISOR IN WHICH PROBLEM WAS NOTICED. I WAS TOLD IT WAS A LOWER CONTROL ARM BUSHING AND THAT WAS OCCURRING WITH THE 99 SILVERADO FREQUENTLY. WITH THAT SAID THE SERVICE ADVISOR AT PARKS CHEVROLET IN BEAUFORT, SC 843-525-4100 STATED THAT BOTH THE WINDOW WOULD BE REPAIRED AT THE SAME TIME THE FRONT WAS REPAIRED; HE WOULD ORDER THE PARTS; I HAVE RECEIVED NO CALLS FROM THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877127December 28, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT, STEERING:LINKAGES
THERE IS A DELAY WHEN TURNING STEERING WHEEL,NOTHING HAPPENS. BUT, EVENTUALLY IT WILL KICK IN. DEALER REPLACED ILDER ARM AND PITMAN ARM, BUT DEFECT IS STILL OCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877131December 28, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
BOTH FRONT SEAT BELT BUCKLES HAVE BROKEN AND WILL NOT LATCH, CAUSING LOSS OF PROTECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877136December 28, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN IN OVERDRIVE GEAR AT APPROXIMATELY 45 MPH AND GOING UP A GRADE OR TINY HILL, VIBRATION WOULD OCCUR, COMING FROM DRIVETRAIN. CONSUMER COULD FEEL IT THROUGH FLOOR. DEALER REPROGRAMMED PCM, BUT DEFECT STILL OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785194December 27, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER BELIEVES THE ABS SYSTEM IS DEFECTIVE IN DESIGN WHICH CAUSES THE CONSUMER TO LOOSE CONTROL WHILE BRAKING AND THE PEDAL TO FEEL SPONGY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877021December 27, 2000
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE AT A STOP AND ABOUT TO ACCELRATE VEHICLE SHUTTERS INTERMITTENTLY. WHEN BRAKING AND LETTING OFF BRAKE PEDAL ABOUT 50 %, AND PRESSING BRAKES AGAIN, VEHICLE WILL LUNGE FORWARD WHICH MAY CAUSE A CRASH. DEALER CANNOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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