Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#10072926May 20, 2004
AIR BAGS:FRONTAL
I WAS DRIVING EAST ON F.M. 356 AT ABOUT NOON. I WAS TRAVELLING ABOUT 50 MPH. A CAR TURNED IN FRONT OF ME AND I ATTEMPTED TO PASS THE CAR. I WAS UNABLE TO DUE TO ONCOMING TRAFFIC, SO I QUICKLY RETURNED TO MY LANE. ONE OF MY TIRES WENT OFF ONTO THE UNPAVED SHOULDER AND I WENT DOWN A SMALL EMBANKMENT. IT WAS MUDDY SO I COULD NOT STOP. I HIT A LARGE PINE TREE HEAD ON AND STOPPED. BOTH OF US WERE WEARING OUR SEATBELTS. MY AIRBAG FAILED TO DEPLOY CAUSING MY HEAD AND TORSO TO STRIKE THE STEERING WHEEL. I SUFFERED 6TH NERVE PAULSEY AND AN ANUERISM DEVELOPED ON MY AORTA. THE AORTA HAD TO BE SURGICALLY REPAIRED. MY GRANDDAUGHTER'S AIRBAG HAD BEEN TURNED OFF DUE TO HER SMALL SIZE. SHE SUFFERED A BROKEN LEG AND A SLIGHT CONCUSSION. THE TRUCK WAS TOTALLED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10071561May 20, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
WHILE DRIVING TAILGATE OPENED WITHOUT WARNING. DEALERSHIP REPAIRED THE PROBLEM. *AK CONSUMER SUFFERED A BRUISE AND SWELLING IN HIS RIGHT HAND WHICH OCCURRED BEFORE THE LATCHES FAILED COMPLETELY. *LA
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10067108May 20, 2004
STEERING
WHILE DRIVING, THE CONSUMER HEARD A POPPING NOISE COMING FROM THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. *AK GM STATED THAT THE FAULT WAS ON THE ENGINEERING AND COULD NOT BE FIXED PERMANENTLY. GM OFFERED AN EXTENDED WARRANTY FOR A PERIOD OF TIME. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072875May 19, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
MASSIVE SUDDEN FAILURE OF WINDSHIELD WIPER SYSTEM DUE TO CRACKED SOLDER JOINTS ON THE WIPER MOTOR CONTROLLER CIRCUIT BOARD. DEALER REFUSED TO CORRECT THE DANGEROUS SITUATION AT NO CHARGE. CHEVROLET CUSTOMER ASSISTANCE CENTER DOCUMENTED THEIR DENIAL OF RESPONSIBILITY TO REPAIR THE SITUATION IN MY CASE FILE NUMBER 1-218373806, FILED BY LATOSHA CULPEPPER ON 5/18/2004.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073791May 18, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN DRIVING THE VEHICLE, THE CONSUMER SMELLED FUMES COMING FROM THE VEHICLE, THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THE MECHANIC INFORMED THE OWNER THAT THE FUEL TANK WAS LEAKING GAS. PLEASE PROVIDE ANY FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073818May 18, 2004
AIR BAGS:FRONTAL
WHILE DRIVING, THE CONSUMER WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT, THE AIR BAGS DEPLOYED. AS A RESULT OF THE DEPLOYMENT, THE AIR BAGS BURNED THE CONSUMERS FACE AND ARMS. PLEASE PROVIDE FURTHER INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10072840May 18, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:WINDSHIELD WIPER/WASHER
FACTORY BATTERY WITH SIDE-MOUNTED TERMINALS LEAKED ACID ONTO WIPER FLUID WELL MOUNTED BELOW IT CAUSING WELL TO CRACK AND DRAIN. DEALER REPLACED THE WIPER WELL, BUT RECOMMENDED I REPLACE THE BATTERY AS WELL. I REPLACED THE BATTERY MYSELF (INSTEAD OF LETTING THE DEALERSHIP DO IT) ON MAY 17, BUT NOT BEFORE THE OLD BATTERY HAD ONCE AGAIN LEAKED ACID AND CRACKED THE NEW WIPER FLUID WELL. OLD BATTERY CASING WAS NOT CRACKED OR OTHERWISE DAMAGED; ACID APPEARED TO LEAK DIRECTLY OUT OF THE TERMINALS. THIS APPEARS TO BE A DESIGN FLAW BY EITHER AC DELCO FOR THE BATTERY ITSELF OR BY GM FOR NOT PROPERLY ISOLATING THE BATTERY FROM VIBRATION. FURTHERMORE, THE FOAM "DIAPER" THE OLD BATTERY WAS WRAPPED IN INDICATES THAT GM WAS AWARE OF A POTENTIAL LEAK ISSUE FOR THIS BATTERY. THE FOAM DOES NOTHING TO HINDER VIBRATION. MOST OF MY 40000 MILES ARE HIGHWAY MILES, AND I SELDOM GO OFF-ROADING (UNLESS THE POTHOLES ON THE INTERSTATES OF SC COUNT). AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072714May 17, 2004
VEHICLE SPEED CONTROL
MY WIFE WAS DRIVING THE VEHICLE. SHE STOPPED AT A RED LIGHT, IN RUSH HOUR TRAFFIC, IN THE RAIN. UPON ACCELERATING FROM THE LIGHT, THE THROTTLE SUDDENLY BECAME STUCK WIDE OPEN. SHE PUSHED THE CLUTCH, TOOK THE TRUCK OUT OF GEAR AND MANAGED TO PULL SAFELY TO THE SIDE OF THE ROAD. THE CAUSE OF THE INCIDENT, WAS THE AIR DEFLECTOR IN THE THROTTLE BODY. IT BROKE OFF AND FELL INTO THE THROTTLE, WEDGING IT OPEN. DEALER BLAMED POOR MAINTENANCE, USING PREMIUM GAS IN THE TRUCK, AND TOLD HER TO "DRIVE THE SH*T OUT OF IT" THE WAY IT IS. THE TRUCK HAS ALWAYS HAD ALL SCHEDULED MAINTENANCE AS RECOMMENDED IN THE OWNERS MANUAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073684May 17, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
INTERMITTENTLY DASH BOARD LIGHTS AND GAUGES WILL GO BLANK. WHEN THE DASH BOARD LIGHTS GO BLANK CONSUMER CANNOT DETERMINE HOW FAST THE VEHICLE IS GOING. THE DEALER EXAMINED THE VEHICLE FIVE TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073719May 17, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
AFTER DRIVING FOR ONLY A FEW MINUTES CONSUMER HEARD A SOUND COMING FROM THE FUEL TANK ONCE THE ENGINE WAS SHUT OFF. VEHICLE WAS SERVICED, AND THE PROBLEM WAS DUE TO CRACKS ON THE FUEL TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072747May 17, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
I DRIVE A 1999 CHEVROLET SILVERADO. ON A RAINY DAY TRYING TO DO A STOP THE VEHICLE LOST CONTROL LUCKILY THERE WAS NO OTHER VEHICLES AROUND. LATER I LEARNED THAT THE ANTI-LOCK BRAKE SYSTEM WAS FAILING. I LEARNED LATER THAT MANY PEOPLE WITH THE SAME VEHICLE HAVE HAD MANY FAMILIAR INCIDENTS. I HAVE NOT FIXED THE PROBLEM BECAUSE GM CHARGES AN EXTREMELY HIGH PRICE AND THIS IS NOT COVERED BY ANY TYPE OF INSURANCE OF WARRANTY NOT EVEN THE DEALERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063301May 17, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS STOPPED OPERATING DURING INCLEMENT WEATHER. DEALER INFORMED THE CONSUMER THAT REPAIRS WOULD BE MADE AT CONSUMER'S EXPENSE. CONSUMER WAS NOT WILLING TO PAY FOR A MANUFACTURING DEFECT. DEALER DID NOT INFORM THE CONSUMER OF WHAT HAD TO BE REPLACED OR REPAIRED. *AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073652May 14, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN OIL CHANGE, AND DEALER INFORMED CONSUMER THAT THE TRANSFER CASE FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072623May 14, 2004
SEAT BELTS:FRONT, POWER TRAIN, SEATS:FRONT ASSEMBLY:POWER ADJUST, VISIBILITY:REARVIEW MIRRORS/DEVICES, WHEELS
1. POOR RIDE, VIBRATION, WHILE DRIVING AT VARIOUS SPEEDS. MOSTLY BETWEEN 35 TO 50 MPH. HAD THE PROBLEM WITH "STOCK" TIRES. REPLACED WITH AFTER MARKET TIRES, SLIGHTLY LARGER. STILL HAD ANNOYING VIBRATION. TO A POINT THAT I DO NOT LIKE TO DRIVE THE VEHICLE! 2. FUEL ECONOMY SUCKS! I "UPGRADED" FROM MY '92 GMC PICKUP WHICH GAVE ME 12 TO 14 MPG AROUND TOWN TO 15 TO 18 MPG ON A TRIP; TO MY "NEW" CHEV. WHICH IS GOOD FOR ABOUT 9.5 TO 9.8 MPG AROUND TOWN AND THE BEST EVER, ON A TRIP WAS 13.4 MPG!!! 3. THE BENCH-TYPE SEAT IS NOT ADJUSTABLE TO REMOVE THE "VEE" FEELING WHEN DRIVING. 4. THE SELF-DARKENING MIRRORS ARE A HAZARD WHEN TRYING TO BACKUP OR CHANGE LANES! 5. THE PASSENGER FRONT SEATBELT LOCKSUP AND CAN'T BE FREED UNLESS YOU UNBUCKLE AND REATTACH THE BELT, ONLY TO HAVE IT LOCKUP AGAIN! I HAVE HAD THE VEHICLE BACK TO TWO DIFFERENT DEALERS ON THREE SEPERATE OCCASIONS PRINCIPALLY FOR THE MILEAGE AND THE VERY ANNOYING VIBRATION! I HAVE CONTACTED GENERAL MOTORS, ALSO WITH NO SUCCESS! I'VE CHANGED TIRES, ASKED TO HAVE THE TRANSMISSION CHECKED FOR THE VIBRATION, ONLY TO HAVE SEPERATE SERVICE MANAGERS TELL ME THAT "IT SEEMS OKAY TO ME, AND THAT THERE'S NOTHING ON THE COMPUTER TO INDICATE A PROBLEM!" AND "YOU PUT BIGGER TIRES ON THE TRUCK! YOU CAN'T DO THAT!" I JUST "CELEBRATED" (?!!!) MY FIRST ANNIVERSARY WITH THE TRUCK AND ITS BEEN A MISERABLE YEAR!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072538May 13, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
WHILE DRIVING TO THE DOCTOR I HEARD A LOUD METAL ON METAL CLUNK SOUND FROM TRANSMISSION HUMP. IMMEDIATELY FOLLOWING, VEHICLE STARTED MISSING LIKE IT WAS OUT OF GAS AND STALLED. IN APPROXIMATELY 2 SECONDS THE FUEL GUAGE WENT FROM READING 1/4 TANK TO EMPTY.*AK SERVICE DEPT INFORMED US THAT THE ELECTRONIC FLOAT DEVICE LOCATED INSIDE THE FUEL TANK HAD FAILED. UPON FURTHER INVESTIGATION THEY DISCOVERED THAT THE REASON IT FAILED WAS DUE TO THE FACT THAT GASOLINE DESTROYS THEM. WE CAN EXPECT TO EXPERIENCE THIS PROBLEM INDEFINATELY BECAUSE GM HAS NO REPLACEMENT PART THAT WORKS . THE DEALER INFORMED US THAT GM IS AWARE OF THIS PROBLEM AND THAT ALL PICK UP TRUCKS MADE BY GM HAVE THIS PART AND WILL EXPERIENCE THIS PROBLEM AT SOME POINT IN TIME. IN OTHER WORDS, YOU HAVE NO ACCURATE FUEL GUAGE AND SHOULD KEEP YOUR TRUCK AS FULL OF GAS AS POSSIBLE AT ALL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072540May 13, 2004
TIRES, TIRES:TREAD/BELT
I WANT TO REPORT TIRE SEPARATION ON THREE OF MY DUNLOP P25570SR15ROVER-ATSL TIRES PURCHASED FROM TIRES UNLIMITED OF DAYTON OH . ALL THREE WENT BAD AT THE SAME TIME WITH ONLY 30,000 MILES ON THEM. I REPLACED THEM WITH THEIR RECOMMENDED FIRESTONE TIRES AT A COST TO ME OF ABOUT $340.00.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073615May 13, 2004
ELECTRICAL SYSTEM:IGNITION
DISTRIBUTOR CAP WAS REPLACED ON FOUR OCCASIONS. MOISTURE FROM THE AIR CONDITIONER HOSE CAUSED IT TO MISFIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072478May 12, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
1ST EVENT IN DECEMBER 03 ATEMPT TO PULL OUT OF PARKING SPACE STEERING WHEEL WOULDNOT TURN WITH FOOT ON BRAKE , SERVAL EVENTS SINCE WITH BRAKE APPLIED STEERING WHEEL WILL NOT MOVE. DEALER TECH. SAW EVENT ,CALLED GM TECHINAL SERVICE THEY GAVE NO REMEDY TO FIX PROBLEM ,TRUCK IS AT DEALERS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073558May 12, 2004
STEERING, SERVICE BRAKES, HYDRAULIC
WHILE TURNING A CORNER AT 10 MPH CONSUMER LOST THE ABILITY TO STEER AND BRAKE. CONSUMER HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072499May 12, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, SEAT BELTS
SEATBELTS KEEP BREAKING ON MY 1990 CHEVY SILVERALDO C/K 1500 PICKUP. LITTLE PLASTIC PIECES INSIDE THE FEMALE PART OF THE LATCHING DEVICE. KNOW OF OTHER PEOPLE AND OTHER VEHICLES WITH WITH SAME PROBLEM. ALL SEATBELTS ARE BROKEN IN MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado