Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11696858October 31, 2025
ENGINE
[XXX] , a long-time Chevrolet customer and GM Family First Program participant, reports a recurring, life-threatening defect in his 2024 Chevrolet ZR2 3.0 Diesel truck. The issue centers on repeated fuel injector failures that have caused the vehicle to become uncontrollable while driving, posing serious safety risks to his family and others on the road. Despite multiple incidents and documented repairs, Chevrolet has failed to provide a permanent solution or meaningful customer support. Mr. [XXX] is requesting NHTSA’s intervention to investigate the defect and hold GM accountable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696532October 30, 2025
ENGINE
I purchased the vehicle on 8-23-25. On 10-23-25 while driving my daughter to school I received a message on the dashboard that said "reduced acceleration mode drive with care." I immediately drove to the dealership. After a few hours I was told by the dealer that the diagnostic code of PO6DD "Engine Oil Pressure Control Solenoid Valve Stuck Off" had been recorded and a full engine replacement will be required. The vehicle has 3307 miles on it and has been at the dealership since. Engines for this vehicle are on back order and there is no timeframe available on when a new engine will be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696534October 30, 2025
POWER TRAIN
I experienced a locking up or no power to the rear wheels. It was raining and the rear wheels would spin. I had no traction. I had to take a few turns and had to be careful or I would have fishtailed into other vehicles. When I stopped at a stop light/or sign then proceeded forward the rear wheels would spin in place. The tires wouldn't grab the pavement. This is the best way I could explain it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696550October 30, 2025
AIR BAGS
Air bag indicator light on for passenger side air bag system issue. No recall issues yet with limited miles on truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696587October 30, 2025
POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train), and the vehicle was taken to the dealer for the recall repair. The dealer informed the contact that the recall repair had been performed; however, the recall remained marked as incomplete. The dealer was contacted and confirmed that the recall service report had been sent to the manufacturer. The manufacturer was contacted and confirmed that the recall service report had been received; however, the manufacturer advised that the recall could not be marked as complete. The manufacturer did not provide further information. The contact expressed doubts that the recall repair was completed effectively. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696603October 30, 2025
ENGINE
I was driving down the road and I heard a clunk. I lost all power and coasted into a farmers field. The dash board said lost power, nothing else. I had no warning. Oil pressure was where it should be until is quit. Keller Chevrolet contacted us and told us the engine blew. The connecting rod broke and the piston come apart. I had service done on my truck 4 days prior. I always service my vehicle every 3,000 miles or 3 months which ever comes first. I have about 121,000 miles on my 2001 pickup. It has always been serviced at either Bob Schmidt Chevrolet or Keller Chevrolet. We are in the process of getting a new engine from GM and having it installed at Keller Chevrolet. You can contact them for more information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696625October 30, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the tailgate inadvertently opened and closed. No warning light was illuminated. The contact stated that when the button to open the tailgate was pressed, the tailgate failed to function as intended. Upon further inspection, the contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). However, the VIN was not included in the recall. The vehicle was taken to the dealer, where it was diagnosed and determined that the electronic gate-release switch had short-circuited. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 8,611.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696680October 30, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Engine failure in 2023. Paid 15,600 to have engine repaired and gm is denying reimbursement because repairs not done at dealership and vehicle is too old is what they are giving me for reasons for denial.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696692October 30, 2025
ENGINE
6 weeks since purchase and only 2000 miles-engine suddenly made a horrible rattling noise and stalled. Towed to dealership and was told engine was dead and needed replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696310October 29, 2025
UNKNOWN OR OTHER
The air conditioning only blows HOT air. The vehicle was inspected by my mechanic and states that the compressor and belt have failed and needs to be replaced. I realize that my 2020 Silverado is out of warranty, but after looking into this situation, I have found that GM has had known air conditioning issues with certain Silverado models, especially 2019-2021. I believe this is a widespread defect and should be covered and repaired through a goodwill program. I am bringing the Silverado for repairs to my mechanic on 10/31/25 as I live in South Florida and cannot continue driving this vehicle without air conditioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696346October 29, 2025
ELECTRICAL SYSTEM
This is a recurring and random issues: 1. The "Stereo" shuts off and will take anywhere from a minute to 10 minutes to come back on. The issue is: a. This cuts out the use of hands free operation. b. It stops all use of GPS c.I can no longer use my cell phone to call in an emergency 2. The backup camera (which is the "Stereo") goes blank or dark on occasion. Cannot see to the camera for backing up anymore. 3. The "Stereo" stops responding, but still has power. This means the radio or music or whatever is still playing but I cannot turn it DOWN or OFF. Very unsafe that I cannot turn this off when driving, cannot hear sirens, etc. I have tried to have this addressed by Chevrolet. They "reset" the truck but I did not work. They want to replace the "stereo/backup camera/communication system" but cannot guarantee this will actually fix the issue. It is over $2000 to "try" this fix I contacted GM customer service and was told NO RECALL, NO RECOURSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696353October 29, 2025
ENGINE
Please see attachment:
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11696384October 29, 2025
ELECTRICAL SYSTEM, ENGINE
There is a common and very dangerous electrical wire routing problem on my vehicle, along with 3 dozen others and my dads (separate but same truck) i confirmed with (FB group for owners of 17-19 L5P GMC diesel trucks) where the alternator positive wire from the alternator to the battery is run right along and across a rather sharp part of molding from the air intake tube. This routing location and rough intake plastic molding rubs through the alternator wire creating a possible electrical short/ corrosion problems that can lead to battery and electrical system compromise, as well as fire risk! A short-circuit condition can cause damage to engine components and, in rare cases, start a fire in the engine compartment. I have 92,000 miles on this 2019, my father has the problem starting on his at only 40,000 miles and may others have issues as well to very degrees of severity between 25 and 150k miles. I discovered this issue while performing routine air filter maintenance and happened to see the rub damage. no modifications have been done, this is the way the wire is routed from the factory. IMO and estimations This issue far supercedes the danger and severity of the recall that currently exists for the engine block heater cord for these models of trucks. 2 of the photos show the damage and exposed wire as soon as i found it. The last shows the location and the part that caused the rub damage along with a temporary mitigation method: electrical tape with a rubber hose installed as a buffer until a permanent fix can be installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696410October 29, 2025
ENGINE, POWER TRAIN
The 6.2 Eco tech V8 is failing. Chevrolet new car of Lowell Massachusetts reports that motor needs to be torn down due to component failure. Also transmission is whining and will need replacement transmission shifts hard between gears and lunges forward while down shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696260October 29, 2025
ENGINE
The air conditioner condenser has a small leak causing the refrigerant to leak out. This is a known problem with all gm Silverado 2014-2017 and a recall needs to be issued. They are all leaking in the same place due to a faulty weld from the factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695966October 28, 2025
ENGINE, POWER TRAIN
my 2020 High Country Deluxe 6.2 L87 GM Motor: At Every Cold startup, the engine sound is erratic and sounds like metal on metal for internal combustion for approximately 2 seconds until the newly designed two-stage, variable displacement vane-type pump oil sump pump. The biggest issue that I have with this design is, with a 2 stage pump, depending on the engine rpm, according to GM is Possible lower psi to pump the oil to the top end Valve assembly. In addition, the OW/20 oil IMHO is too thin and does not have the Viscosity to lubricate the motor properly. GM Fix (for 2021 -2024 L87 6.2 motors was to change the viscosity to 5W/30 Supercar Synthetic oil, add a leaf to the owners manual to dictate the oil viscosity change and changing the oil cap from 0W/20 to 5W30. 10-speed Hydra-Matic 10L80: Hard upshifts and downshifts intermittently and confusion of proper gears. There is a TSB regarding this specific Valve Body and torque converter issues. Finally: When deactivating DFM Random cylinders as needed by ECM-TCM-BCM, the lifters are staying in the collapsed state and cant return to full height resulting in bent push rods, rocker arm damage, Camshaft damage, crankshaft damage and Catastrophic engine Failure. It now seems that NHTSA has issued a New Federal Probe into the remaining 2019-2021 L87 6.2 motors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695998October 28, 2025
ENGINE
Lifter failure while driving on highway. Resulted in an immediate drop in speed taking me from 65 to 30 mph quickly, and having to cross three highway lanes of traffic in order to pull over. Lifter failures are well documented on the chevy silverado 1500 trucks with the 5.3V8 and the 6.2V8. Mine happened after the warranty period but there are many documented cases of owners having lifter failures at 3,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696051October 28, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
On Sunday October 12th, 2025, we were driving in Grand Rapids,MN when our truck (2002 Silverado [XXX] ) suddenly lost power. We were on a main highway without shoulders. The truck would not restart. The truck would not shift out of park to be rolled/pushed off the road. After about an hour, a tow truck arrived and towed the truck to our home ($200). We connected the ODB2 Code reader and found code P129F. After a bit of research, this code is related to a failed Fuel Pump Control Module (GM 13544060). The module is superseded with GM 13554821. We found this fuel control model is the subject of a recall (N252516900) on various GM vehicles that share a similar body design and year to this truck with this exact module. A semi-local dealer had the replacement part (GM 13554821 - $60) and we were able to replace it Monday morning to bring the vehicle back into service. I am requesting the following - Expand the recall to include any vehicles with this known-faulty Fuel pump control module INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696154October 28, 2025
ENGINE
while driving on 401 EAST the vehicle started to shake and the service ESC error code came on. This vehicle has had all service completed at GMC and had no issues. stopped at dealership and they ran diagnostic tests to report back the engine has failed and requires replacement. 6,2L L87 is all ready on recall replacement but this same engine is not covered even though same symptoms and diagnosis was determined by dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696191October 28, 2025
POWER TRAIN
Transmission jerky or slipping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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