Chevrolet Lumina Complaints

3,431 consumer complaints on file.

#10851201March 23, 2016
STRUCTURE:BODY, SEAT BELTS, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1990 CHEVROLET LUMINA. THE CONTACT STATED THAT THE FLOOR PANELS ON THE FRONT DRIVER AND PASSENGER SIDES WERE EXPOSED. ALSO, THE FRONT PASSENGER SIDE DOOR FAILED TO OPEN ON FROM OUTSIDE AND INSIDE THE VEHICLE. THE CONTACT HAD TO APPLY FORCE TO GET THE FRONT PASSENGER SIDE DOOR TO OPEN AND CLOSE. THE CONTACT ALSO INDICATED THAT ALL OF THE SEAT BELTS FAILED TO WORK EXCEPT THE REAR DRIVER SIDE SEAT BELT. ADDITIONALLY, THE VEHICLE STALLED MORE THAN ONCE AND THE STEERING WHEEL WAS EXTREMELY TIGHT UPON MAKING A TURN. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN AND A KNOCKING NOISE WAS HEARD. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 91V005000 (SEAT BELTS) AND 90V054000 (SEAT BELTS). AN INDEPENDENT DEALER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THE VEHICLE NEEDED TO BE INSPECTED, BUT DID NOT CONFIRM THAT AN INSPECTION WAS COMPLETED BEFORE SELLING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 211,591.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845748March 9, 2016
ENGINE
VEHICLE MAKING BANGING NOISE TOOK TO SHOP TOLD A BURNT VALVE, ( IT WAS DRIVEN IN/OUT OF SHOPS) SECOND SHOP WEEKS OF INVESTIGATING, SAME DIAGNOSIS. LACKED FUNDS TO REPAIR, TOOK HOME. READ ABOUT RECALL CONTACTED MANUFACTURER REFERRED TO LOCAL DEALER. DEALER SAID PARTS WERE BEING ORDERED BASED ON RECALL, BUT TOOK IT IN EARLIER THAN CONTACT. SERVICE PERSON INDICATED THAT MY VEHICLE IS NOT PART OF RECALL..THEY COULD DIAGNOSE AND REPAIR BUT COST IN THE THOUSANDS. I COULDN'T AFFORD THAT OR CONTINUE GETTING TICKETS (NOT ABLE TO MOVE IT BECAUSE BATTERY NEEDED A FULL CHARGE. I AM A WOMAN KNOW LITTLE ABOUT CARS, DID NOT WANT TO GET STUCK IF IT DEFAULTED. SECOND REPAIR SHOP ADVISED ME THAT I COULD DRIVE IT UNTIL IT JUST STOPPED, THE DEALER SAID IT WAS DEFINITELY NOT IN RECALL SO I DONATED TO KARS FOR KIDS. ON 3/8/16 GOT A CALL FROM SAME LOT TELLING ME MY RECALL PARTS HAD COME IN. PUZZLED & ALARMED TOLD CALLER ABOUT THEIR SERVICE DEPT. SHE SEEMED A PUZZLED SO I EXPLAINED WHAT HAPPENED. SHE CHECKED &TOLD ME THAT THERE WAS NO RECORD OF MY APPOINTMENT & SERVICE PERSON HAD NO KNOWLEDGE OF ME. PUZZLED AS TO WHAT IS GOING ON? PAID AAA $60.00 FOR TOW PAID $35.00 FOR USED TIRE. TOW GUY SAID I COULD DRIVE CAR DEALER AND SAVE TOW FEE BUT I'M NOT COMFORTABLE DRIVING BROKE CAR SO I HAD HIM TOW.MY QUESTION IS HOW DOES A CONSUMER KNOW IF THEIR SPECIFIC CAR FALLS UNDER A RECALL? THE CAR WAS MY LANDLORD'S DYING GIFT TO ME. I DROVE HIM AND HIS WIFE TO CHURCH, TO THE BANK, TO THE DOCTOR, FOR OIL CHANGES, ETC. I NEVER RECALLED TAKING IT FOR A RECALL AND MY LANDLORD WAS IN HIS 90'S I DIDN'T KNOW IF HE HAD OVERLOOKED RECALL SO MY MOTIVATION TO CHECK. TALKED TO MGR. OF DEALERSH 3/8/16 HE SAID HE WOULD INVESTIGATE, SERVICE PERSON WAS EXPERIENCED AND HE WAS SORRY ABOUT MY VEHICLE. NOW I, A SENIOR CITIZEN HAVE NO MEANS OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838554February 26, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 CHEVROLET LUMINA. THE CONTACT STATED THAT THE VEHICLE WAS NO LONGER OPERABLE. THE VEHICLE WAS INSPECTED BY A TECHNICIAN WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE HEAD GASKETS LEAKING WATER INTO THE PISTONS. THE HEAD GASKETS NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836662February 17, 2016
TIRES, TIRES:TREAD/BELT
DRIVING AT 70MPH THERE WAS A THERE WAS A LARGE INCREASE IN NOISE AND VIBRATION FOR A MINUTE FOLLOWED BY A LOUD BANG. INSPECTION REVEALED THAT AN EXPLOSIVE TIRE FAILURE HAD OCCURRED. SEVERAL PLACES ON THE SIDEWALL WERE TORN AND THE TREAD HAD BULGES ON IT. THE DEFECTIVE TIRE WAS REPLACED. 2 MONTHS LATER THE SAME BRAND AND MODEL TIRE ON THE OTHER SIDE OF THE CAR STARTED TO RUMBLE - FORTUNATELY AT ONLY 45 MPH IN TOWN. INSPECTION REVEALED THAT THERE WAS A BULGE ON THE TREAD SO THE TIRE WAS REPLACED. SINCE 2 PRIMEWELL TIRES ON THE SAME AXLE FAILED WITHIN 2 MONTHS OF EACH OTHER, I BELIEVE THIS IS MANUFACTURERS DEFECT - NOT JUST A SIMPLE COINCIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824855February 8, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 CHEVROLET LUMINA. THE CONTACT STATED THAT OIL WAS LEAKING ON THE EXHAUST MANIFOLD AND A BURNING ODOR WAS PRESENT. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821269January 20, 2016
ENGINE
TL* THE CONTACT OWNS A 1998 CHEVROLET LUMINA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER SCHEDULED AN APPOINTMENT AND LATER INDICATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT COULD NOT PROVIDE A DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818652January 7, 2016
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 1998 CHEVROLET LUMINA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WAS PROTRUDING AS IF IT WERE GOING TO EXPLODE. IN ADDITION, THE CONTACT MENTIONED THAT OIL WAS LEAKING ONTO THE EXHAUST MANIFOLD AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810738December 16, 2015
ENGINE
TL* THE CONTACT OWNS A 1998 CHEVROLET LUMINA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO SMOKE EXCESSIVELY. THE CONTACT HEARD A LOUD NOISE THEN THERE WAS FIRE COMING FROM THE FRONT UNDER THE HOOD OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VALVE COVER GASKET FAILED AND THE UPPER MANIFOLD WAS CRACK. THE VEHICLE WAS DESTROYED DUE TO THE FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FIRE OCCURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 245,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10810147December 14, 2015
ENGINE
ENGINE COMPARTMENT CAUGHT FIRE.WHILE I WAS DRIVING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10777879September 26, 2015
ENGINE
CAR STALLS WHILE DRIVING, SITTING IN TRAFFIC OR AT A LIGHT, WHENEVER IT FEELS LIKE. MECHANIC CAN'T FIND ANYTHING WRONG ON DIAGNOSTICS TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744803July 29, 2015
STRUCTURE:BODY
WHILE DRIVING HOME ONE DAY ANOTHER DRIVER HIT THE SIDE OF THE CAR CLOSE TO THE HEADLIGHT ON THE DRIVER SIDE THIS HIT CAUSED ME TO NO LONGER BE ABLE TO DRIVE THE VEHICLE. THE AIRBAGS IN THE VEHICLE DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10662112December 4, 2014
STEERING, ENGINE, POWER TRAIN, STRUCTURE
SUBFRAME WASHERS RUST AND FAIL WHICH CAUSED IN THIS CASE THE STEERING RACK TO DISCONNECT . I HAVE BEEN AUTO TECH FOR 25 YEARS AND HAVE SEEN MANY MAKES HAVE VERY CONCERNING SAFETY PROBLEMS . THE NHTSA HAS FAILED IN MY EYES . THE STATE I LIVE IN USES SALT SO THE PROBLEMS SHOW UP FASTER HERE IN RUST AND COLD RELATED PROBLEMS . MY PERSONAL VEHICLE HAS 4 ITEMS THAT I TRULY BELIEVE SHOULD BE RECALLED BUT ARE NOT . 1 OF THEM MAKES MY DRIVER AIRBAG INOP . THANKS FOR YOUR TIME AND ANY HELP I CAN BE PLEASE CONTACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661736December 3, 2014
AIR BAGS
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 1995 CHEVY LUMINA AIRBAG DID NOT DEPLOY. *SMD THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND SUFFERED INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10661874December 3, 2014
FUEL/PROPULSION SYSTEM
BOUGHT 99 CHEVY LUMINA USED 5-6 MONTHS AGO CHECKED EVERYTHING OUT, FOUND NOTHING SERIOUS WITH CAR JUST MINOR TUNE UP NEEDED AND NEW TIRES. GAVE CAR TO MY SON AS A GOOD FIRST CAR, LAST NIGHT TOOK HIM TO FILL UP GAS TANK AND SMELLED GAS, LOOKED UNDER THE CAR AND SAW A DRIP COMING FROM WHAT APPEARS THE GAS TANK. PARKED CAR AT HOME AND LOOKED UNDER CAR, NO LEAK THOUGHT MAYBE I SPILLED GAS, THIS MORNING HE LEFT FOR SCHOOL AND THERE IS A VISABLE PUDDLE FROM WHERE HE WAS PARKED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650823October 28, 2014
ENGINE
TL* THE CONTACT OWNS A 1998 CHEVROLET LUMINA. WHILE DRIVING 35 MPH, AN UNUSUAL SOUND EMITTED FROM THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE CRADLE WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 229,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638773September 24, 2014
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 1997 CHEVROLET LUMINA. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 228,890.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637440September 19, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2001 CHEVROLET LUMINA. THE CONTACT STATED THAT WHEN THE CRUISE CONTROL WAS ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE WIPERS AND TURN SIGNALS ACTIVATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632858September 17, 2014
ELECTRICAL SYSTEM, STEERING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY
1999 CHEVROLET LUMINA. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL PROBLEMS AND RECALL ISSUES. *SMD THE CONSUMER STATED THE VEHICLE CUT OFF, WHILE DRIVING ON THE HIGHWAY. IT WAS DETERMINED, THE IGNITION NEEDED TO BE REPLACED. ALSO, THE WIRING HARNESS IN THE STEERING COLUMN WENT OUT, THE EGR VALVE WAS REPLACED TWICE, THE CONSUMER HAD SHIFTING PROBLEMS AND THE HEAT AND A/C WERE INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632125September 10, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1998 CHEVROLET LUMINA. THE CONTACT STATED THAT WHEN THE VEHICLE GEAR SHIFTER WAS CHANGED, THE VEHICLE ACCELERATED UNEXPECTEDLY IN THAT DIRECTION. THE FAILURE OCCURRED TWELVE TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 229,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619285August 6, 2014
AIR BAGS, STEERING, ELECTRICAL SYSTEM
LOST CONTROL OF THE VEHICLE DRIVING HOME. CRASHED. POLICE REPORT IS IDENTICAL TO STEERING RECALL. WHICH NEVER WAS REPAIRED. THE VIN NUMBER I HAVE AT HOME. NEITHER AIRBAG DEPLOYED EVEN THOUGH I SMASHED INTO A CULVERT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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