Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#11045586November 13, 2017
ENGINE
DISPLAYS "REDUCED ENGINE POWER" ON THE DASHBOARD AND THE ENGINE LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034490October 19, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL, TRACTION CONTROL (ABS) 1. SERVICE AIR BAG 2. SERVICE TRACTION CONTROL, ABS LIGHT COMES ON. CAR LOSES POWER WHEN PRESSING ON THE GAS PEDAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033394October 14, 2017
ENGINE
ENGINE LIGHT COMES ON AND REDUCE POWER WARNING COMES ON THEN ENGINE SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916896October 10, 2017
AIR BAGS
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD PASSENGER AIR BAG WARNING LIGHT BLINKING, SMOKE AND ODORS OF ELECTRICAL WIRE BURNING. *SMD THE CONSUMER STATED THAT A BUZZING NOISE WAS HEARD IN THE AREA OF THE AIRBAG 4 MONTHS AFTER THE VEHICLE WAS PURCHASED. THE AIRBAG LIGHT ILLUMINATED. MORE RECENTLY, THE DASH BEGAN SMOKING. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY A PORTION OF THE REPAIR. THE CONSUMER DECLINED DUE TO NOT BEING ABLE TO AFFORD THE REMAINING COST OF THE REPAIRS. UPDATED 10/10/2017*JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11024604September 20, 2017
ELECTRONIC STABILITY CONTROL (ESC)
LOST POWER AND SHUT OFF COMPLETELY WHEN ACCELERATED AT HIGH SPEED WHEN GETTING ONTO A FREEWAY. MY HUSBAND WAS ABLE TO COAST TO AN EXIT AND GET OFF. AFTER WAITING SOME MINUTES, TURNED CAR BACK ON AND WAS ABLE TO GO HOME. ALSO TRACTION CONTROL ALERT COMES ON WHEN DRIVING SLOW IN A PARKING LOT OR MAKING A SLOW RIGHT OR LEFT TURN. CAUSES A GRINDING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023772September 16, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
MY STERRING WHEEL ON MY 2009 CHEVY IMPALA HAS RECENTLY STARTED GETTING STUCK ONCE THE ENGINE HS BEEN CUT OFF AND PARKED. SOMETIMES I DON'T HAVE ANY PROBLEMS TURNING THE KEY AND IT CRANKS RIGHT ON UP WHILE MAJORITY OF THE TIME I HAVE TO ROCK MY STEERING WHEEL BACK AND FORTH WHILE TURNING THE KEY. MY TIRE AND PRESSURE LIGHT STAYS ON EVEN AFTER I HAVE BROUGHT NEW TIRES AND A OIL CHANGE. MY ACTUATOR MAKES A CLICKING NOISE WHEN I CRANK UP MY CAR AND LAST ABOUT A MINUTE OR TWO THEN STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022658September 11, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
REDUCED ENGINE POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019838August 26, 2017
STRUCTURE:BODY
THE PROBLEM WITH OUR VEHICLE IS OUR KEY FAB AND THE FRONT-DOOR BUTTON WILL NOT UNLOCK OUR BACK DOORS; AS WELL AS HAVING OUR DOORS LOCK AUTOMATICALLY WHEN YOU SHIFT TO DRIVE, THEY WILL NOT OPEN AFTERWARDS. MY WIFE HAS TO CLIMB THE BACK SEATS TO UNLOCK THEM MANUALLY BUY LIFTING THEM OR ROLLING DOWN THE WINDOWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016017August 17, 2017
AIR BAGS, SEATS
AT AROUND 140,000 MILES I NOTICED MY SERVICE AIRBAG LIGHT COMING ON AND OFF. OVERTIME IT CONTINUED TURNING ON AND OFF STAYING ON MORE FREQUENT THAN BEING OFF. I BROUGHT IT TO THE DEALERSHIP FOR A RECALL THAT AFFECTED THE AIRBAGS. THEY TOLD ME THEY JUST HAD TO WRAP SOME WIRES THAT GO UNDERNEATH THE SEAT AND THAT WAS IT. HOWEVER THIS DID NOT TURN MY AIRBAG LIGHT OFF AND I HAVE GOTTEN NO HELP FROM ANY DEALERSHIP OR ONLINE FORUMS. I BELIEVE CHEVY SHOULD RECALL THIS AS MANY OTHER INDIVIDUALS WITH IMPALAS ARE EXPERIENCING THE SAME ISSUE. AS TO THE SEAT PROBLEM. WHERE MY SEAT COMES TOGETHER AT THE LOW BACK, IT SHIFTS AND MOVES AROUND. THE DEALERSHIP SAID THEY COULD FIX IT AT $900. THEY SAID THEY WOULD HAVE TO FIND A NEW SEAT AND THEN PUT MY CUSHIONS AND UPHOLSTERY ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016055August 17, 2017
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AUTONATION ALONG WITH GM COMMUNICATED WITH MY MECHANIC AND MYSELF AND TOLD ME THAT MY CAR REPAIRS WOULD BE COMPLETED AND PAID FOR BY GM AS PART OF RECALL WORK AND SUBSEQUENT DAMAGE FROM THE RECALL WORK NOT BEING PERFORMED BEFORE ADDITIONAL DAMAGE COULD OCCUR. WE WERE EVEN TOLD THAT OUR RENTAL CAR WOULD BE PAID FOR BUT ONCE THEY TOWED THE CAR FROM OUR MECHANIC TO THEIR SHOP, THEY TOLD US THAT WE WOULD HAVE TO PAY FOR THAT, ALTHOUGH DIDN'T COMMUNICATE THAT TO US UNTIL OVER A MONTH HAD GONE BY. SUBSEQUENTLY, AUTONATION TOWED MY CAR BACK TO MY MECHANIC BUT WITH EVEN MORE DAMAGE THAN THEY THEMSELVES STATED HAD BEEN THE SITUATION WITH MY CAR. THEIR OWN MECHANIC STATED BOTH VERBALLY AND IN WRITING (IN THE WORK ORDER) THAT THE RECALLED WIRES SHORTED CAUSING THE DAMAGE TO MY CAR. NO ONE WILL TELL US WHY THAT CHANGED ONCE OUR CAR WAS TOWED TO THEM AS WE WOULD NEVER HAVE TOWED IT TO THEM IF THAT WOULD HAVE BEEN THE CASE. ADDITIONALLY, NO ONE HAS TOLD US WHY OR WHO THE SOMEONE IS WHO DISAGREED WITH THEIR OWN MECHANIC (AND 3 ADDITIONAL MECHANICS SUBSEQUENTLY) AND MADE THE DETERMINATION THAT WE WOULD HAVE TO PAY FOR THE SHORT AND RELATED DAMAGES. I DO HAVE THE GM DOCUMENT SAFETY RECALL REPORT ASSOCIATED WITH THIS RECALL THAT OUTLINES WHAT HAPPENED TO OUR CALL WILL HAPPEN TO 1 PERCENT OF THE CARS MANUFACTURED DURING THE TIMEFRAME MY CAR WAS MANUFACTURED AS WELL AS THE WORK ORDER FROM AUTONATION CLEARLY STATING A SHORT CAUSED DAMAGE TO MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012801August 4, 2017
ELECTRICAL SYSTEM, SEAT BELTS
CAR RUNNING DOWN ROAD DASH INSTRUMENTS GO OUT, WARNING LIGHTS FLICKER OFF AND ON. ALL MAY COME BACK ON AND THEN GO OUT AGAIN, PULLING PASSENGER SEAT BELT SEEMS TO AFFECT THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011242July 28, 2017
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND LOCKED UP. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES TO THE KNEES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED AN INJURY TO THE NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS MOVED TO THE SIDE OF THE ROAD AND TAKEN TO AN INDEPENDENT MECHANIC. THE FRONT DRIVER'S SIDE BUMPER WAS REPAIRED AND REPAINTED. THE FAILURE COULD NOT BE REPLICATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11010457July 25, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). WHILE THE VEHICLE WAS BEING SERVICED AT PAT O'BRIEN CHEVROLET EAST (2810 BISHOP RD, WILLOUGHBY HILLS, OH 44092), THE DEALER DIAGNOSED THAT THE AIR BAG WIRING UNDER THE DRIVER'S SEAT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED SOME FINANCIAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 84,807.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006145July 18, 2017
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE "SERVICE TRACTION CONTROL MODULE: ENGINE POWER REDUCED BY 50%" WARNING MESSAGE DISPLAYED. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. MONTGOMERY CHEVROLET OF LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THAT THERE WOULD BE NO SERVICE PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004329July 11, 2017
AIR BAGS, ELECTRICAL SYSTEM
"SERVICE AIRBAG" WARNING DISPLAYED ON DASHBOARD. DEALERSHIP DENIES THIS IS A COMMON PROBLEM AND SAYS THERE IS NO RECALL. NUMEROUS COMPLAINTS BY PEOPLE ARE LISTED ON THE INTERNET. PLEASE INVESTIGATE. CHEVY NEEDS TO FIX THIS MANUFACTURING DEFECT AT NO CHARGE TO VEHICLE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004334July 11, 2017
UNKNOWN OR OTHER
A/C ACTUATOR ARM, 3RD ONE GONE BAD, FIRST 2 WERE $175 TO REPAIR, THIS ONE ALMOST $700 TO REPAIR & WE CANNOT AFFORD THAT... OBVIOUSLY THIS IS A PROBLEM... WHY NOT A RECALL? REAR WINDOW DEFROSTER WIRING BAD & IT HAS QUIT WORKING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002878July 3, 2017
AIR BAGS, ELECTRICAL SYSTEM
"SERVICE AIRBAG" WARNING DISPLAYED ON DASHBOARD. DEALERSHIP DENIES THIS IS A COMMON PROBLEM AND SAYS THERE IS NO RECALL. NUMEROUS COMPLAINTS BY PEOPLE ARE LISTED ON THE INTERNET. PLEASE INVESTIGATE. CHEVY NEEDS TO FIX THIS MANUFACTURING DEFECT AT NO CHARGE TO VEHICLE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002435June 30, 2017
WHEELS
I AM THE OWNER OF A 2009 CHEVROLET IMPALA AND FOR MONTHS MY CAR KEEPS LOCKING WHEN I TURN TO THE LEFT OR RIGHT. I HAVE HAD THE WHEEL BEARINGS REPLACED, A HUB ASSEMBLY KIT PUT ON, NEW TIRE RODS, A RACK AND PINION, NEW BREAKS, NEW ROTORS AND A NEW BREAK LINE PUT ON AND STILL MY CAR KEEPS LOCKING UP ON ME. WHEN I TURN THE ABS AND TRACTION LIGHTS COME ON AND I'M STUCK AT A PAUSE AND CAN'T MOVE FOR ABOUT 10-20 SECONDS. CAN YOU PLEASE STEER ME IN THE DIRECTION AS TO WHAT NEEDS TO BE FIXED BEFORE A SERIOUS ACCIDENT HAPPENS THAT'S OUT OF MY CONTROL. I'M AFRAID TO DRIVE MY CAR YET IT'S THE ONLY MEANS OF TRANSPORTATION FOR MY FAMILY AND I. ALSO I HAVE TO TRAVEL LONG DISTANCES TO AND FROM WORK. SO PLEASE IF THERE IS ANYTHING YOU CAN TELL ME OR WHERE TO LEAD ME PLEASE LET ME KNOW SOMETHING. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001999June 28, 2017
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I CALLED MY LOCAL CHEVY AUTOMOBILE PLACE AND THEY CAN NOT FIND THE RECALL ON 36110 PASSENGER PRESENCE SENSOR AND INSTRUMENT CLUSTER MALFUNCTION I NEED THIS FIXED BECAUSE I CAN TELL HOW FAST I'M GOING NOT SEE HOW MUCH GAS I GOT IN MY TANK NONE OF THE INSTRUMENTS IN THE DASHBOARD WORK I'M ALWAYS RUNNING OUT OF GAS AND I CAN'T TELL IF CAR IS HOT OR COLD CAR IS IN MOTION WHEN ALL THIS OCCURS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000744June 22, 2017
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TIRES: ARE CONSTANTLY NEEDING REPLACED HAVE HAD THREE SETS OF 60K GOODYEARS TIRES IN ADDITION TO A SET OF PERILLIS WITH ABOUT 40 % TREAD SINCE FEBRAURY 2015. BRAKES: THREE SETS OF BRAKES ON VEHICLE SINCE FEBRUARY 2015. EVERYTIME VEHICLE GOES TO MECHANIC THEY STATE THAT ROTORS ARE SEVERELY WARPED. ELECTRICAL: HAVING ISSUES WITH ABS TRACTION CONTROL. THIS IS CAUSING REDUCED ENGINE POWER WHEN TURNING. WHEN CROSSING A MAIN INTERSECTIONS THE CAR COASTS ACROSS ONCOMING TRAFFIC. ACTUATORS AND WIRING TO MANY VEHICLE COMPONENTS HAVING ONGOING ISSUES. AIR CONDITIONER, DOORS, DOOR LOCKS, RELAYS THE MAIN ISSUE I AM HAVING IS NON OPERATIONAL DOORS LOCKS IN VEHICLE. I HAVE TO CRAW THROUGH THE CAR TO OPEN THE DOOR LOCKS. I HAVE YOUNG CHILDREN AND MY DAUGHTER WAS STANDING OUT OF THE CAR AWAITING ME TO UNLOCK THE DOOR. ANOTHER VEHICLE PULLING INTO A PARKING SPOT NEARLY HIT MY CHILD. ANOTHER INCIDENT WAS HAVING ITEMS STOLEN FROM VEHICLE DUE TO INTERMITTENT OF THE LOCKS. IT HAS REALLY BECOME A MAJOR SAFETY ISSUE FOR ME WITH THIS CAR. THIS ISSUE WITH LOCKS BECAME A PROBLEM ABOUT TWO WEEKS AGO. I STATED TO CHEVORLET I WAS ABLE TO PRESS LOCK OR UNLOCK A COUPLE OF TIMES AND WAS ALWAYS ABLE TO AT LEAST FREE ONE LOCK WITHIN THE REAR AND FRONT. ANY HELP WITH THIS ISSUE WOULD BE GREATLY APPRECIATED THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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