Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10760472August 31, 2015
ELECTRICAL SYSTEM
I HAVE REPLACE THE IGNITION SWITCH, STARTER THREE TIMES IN TWO YEARS, THE ALTERNATOR AND THREE BATTERIES IN TWO YEARS. ALSO HAD SEVERAL FREQUENT TUNE UPS. THERE IS SOMETHING GOING ON WITH THE ELECTRICAL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759360August 26, 2015
ELECTRICAL SYSTEM
THE TRANSMISSION SHIFT SENSOR HAS HAD TO BE REPLACED 2TIMES IN THE PAST 8 YEAR DUE TO IT BEING FAULTY. I AM NOT SURE WHAT KIND OF A SAFETY ISSUE THIS COULD BE BUT IT REALLY STARTS JUST RANDOMLY JERKING INTO GEAR FOR NO REASON, I HAD IT REPLACED 8 YEARS AGO AND NOW AGAIN IT IS GETTING DONE, ON TOP OF THAT THE IGNITION PASS LOCK SENSOR HAS BEEN CAUSING THE CAR NOT TO START AND FROM EVERYTHING I HAVE RESEARCH THIS IS A PROBLEM ON GM CARS FROM 2000-2004, I FILED SEVERAL COMPLAINTS ON CAR COMPLAINTS.COM AND YOU CAN CLEARLY SEE THERE IS A PROBLEM. IT'S GOING TO COST ME OVER 1100.00 TO GET THESES TWO THINGS FIXED. I AM VERY UPSET THAT CHEVY CHOOSES TO IGNORE THESE PROBLEMS. OVER THE PAST 4 MONTHS I HAVE BEEN STRANDED OVER 10 TIMES BECAUSE MY CAR JUST WOULDN'T START. IT TOOK THE SHOP A FEW DAYS TO EVEN DIAGNOSIS IT BECAUSE THEY HAD TO GET THEM BOTH TO ACT UP DUE TO THE COMPUTER NOT STORING CODES.IT SEEMS TO ME THERE IS SOME ELECTRICAL ISSUES WITH THIS YEAR BUT GM CHOOSES TO IGNORE THESE COMPLAINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759588August 26, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE LOW BEAM HEAD LAMPS FAILED TO WORK. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE RECURRED. ALSO, THE TURN SIGNALS FAILED TO WORK WHEN APPLIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. MA 10/19/2015 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750303August 21, 2015
ELECTRICAL SYSTEM
VEHICLE STALLED IN TRAFFIC ON VARIOUS OCCASIONS, HAD IT TOWED TO LOCAL MECHANIC TWICE. ON OTHER OCCASIONS HE PROVIDED ADVICE TO CIRCUMVENT THE PROBLEM, MOST OCCASIONS WAS TO WAIT, REMOVE AND REINSERT THE KEY AND START THE CAR. TOOK THE CAR INTO THE LOCAL DEALER (NOW BILL KAY), THEY ADVISED THAT THE IGNITION SWITCH WOULD HAVE TO BE REPLACED (AT AN EXORBITANT COST TO ME). I HAD OUR LOCAL MECHANIC REPLACE THE SWITCH, AND IT'S BEEN FINE SINCE. THE PROBLEM IS THAT I HAVE TWO KEY FOR THE CAR, ONE FOR THE IGNITION SWITCH AND ANOTHER FOR THE DOORS AND TRUNK. WHEN I RECEIVED THE RECALL I CONTACTED BILL KAY, RELAYED THE SPECIFICS OF MY ISSUE, AND ADVISED THAT I WAS NOT SEEKING REIMBURSEMENT FOR ALL MY EXPENSES, BUT WOULD APPRECIATE THEM REKEYING THE VEHICLE SO THAT I COULD USE ONE KEY FOR THE IGNITION, DOORS AND TRUNK. THEY ADVISED THAT THIS RECALL DID NOT COVER THE IGNITION, AND PROVIDED NO RESOLUTION. HAVE CONTACTED THEM SEVERAL TIMES WITH THE SAME RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743471July 25, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
THE VATS SYSTEM WILL NOT LET ME START MY CAR FOR 10 TO 20 MINUTES. THE SYSTEM HAS BROKEN DOWN AND MY THINKING IS THAT GM SHOULD HAVE A RECALL TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733663July 13, 2015
ELECTRICAL SYSTEM
AFTER REPLACING: BATTERY, STARTER, STARTER MODULE, IGNITION MODULE, AND TUMBLER LOCK ASSEMBLY THE SECURITY LIGHT COMES ON AND CAR WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733454July 12, 2015
ELECTRICAL SYSTEM, ENGINE
WHEN YOU TRY START VEHICLE SECURITY LIGHT COMES ON AND VEHICLE DOES NOT START. THERE ARE MANY REPORTS OF THIS ISSUE NOTED ONLINE AND CUSTOMERS ARE SPENDING MONEY ON BATTERIES AND OTHER PARTS WITHOUT A FIX. GM NEEDS TO FIX THIS ISSUE SEEMS LIKE MANY NOTES ARE INDICATING DISGUST WITH THE COMPANY NOT RESPONDING TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732461July 7, 2015
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER SHIFTING INTO DRIVE AND PULLING OFF AT APPROXIMATELY 5 MPH, THE SERVICE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732142July 6, 2015
UNKNOWN OR OTHER
THE CAR STARTED MAKING A LOUD SCREECHING NOISE, HAVEN'T BEEN ABLE TO DRIVE THE CAR. THE CAR WOULD START FOR A COUPLE OF DAYS AND ALL OF A SUDDEN THE BATTERY WAS DEAD AND ITS A NEW BATTERY ABSOLUTELY NOTHING WHEN THE KEY WAS TURNED. HAD IT JUMPED CAR FINALLY STARTED AND THE SCREECHING WAS LOUD AND CLOUD OF SMOKE STARTED. TURNED IT OFF WOULDN'T START AGAIN. I BELIEVE IT IS COMING FROM THE SERPENTINE PULLEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731505July 1, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER STARTING THE VEHICLE, THE TEMPERATURE GAUGE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEAD GASKET WAS OVERHEATING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730240June 24, 2015
UNKNOWN OR OTHER
WHEN I TRY TO START MY CAR, IT WILL NOT START. I HAVE TO WAIT 10 MINUTES AND THEN TRY AGAIN. IT IS GETTING WORSE AND I HAVE HAD TO WAIT UP UNTIL ONE HOUR TO BE ABLE TO START CAR. I HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT AT ON THREE SEPARATE OCCASIONS TO TRY TO GET THE PROBLEM RESOLVED AND THEY HAVE NOT FIXED IT. SOMETIMES, I CAN GO A WEEK WITHOUT THIS HAPPENING AND AT OTHER TIMES, IT HAPPENS TO ME SEVERAL TIMES IN A DAY. I HAVE BEEN LATE TO WORK COUNTLESS TIMES DUE TO THIS AND BEEN INCONVENIENCED. IT IS SCARY BECAUSE I AM NOT SURE IF IT COULD BE AN ELECTRICAL ISSUE OR WHAT ELSE COULD HAPPEN AS A RESULT OF THIS DEFECT. I'M NOT SURE IF THE PROBLEM COULD BE THE KEY, IGNITION SWITCH OR SOMETHING EVEN MORE DETAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726219June 19, 2015
ELECTRICAL SYSTEM
I WAS GOING DOWN A STEEP HILL - WARNER HILL ROAD - STRATFORD CT. THE CAR BATTERY LIGHT CAME ON AND I LOST POWER - INCLUDING BRAKES. I WAS ABLE TO USE THE BRAKES BUT THEY WERE EXTREMELY HARD TO PUSH BUT THEY WORKED. LUCKILY THERE WAS NO CARS IN FRONT OR BACK AND THE TRAFFIC LIGHT WAS GREEN. I WAS ABLE TO COAST ACROSS THE INTERSECTION INTO THE SIKORSKI AIRCRAFT PLANT PAST THE GUARD AND WAS ABLE TO STOP. I TURNED THE IGNITION SWITCH AND THE CAR WORKED FINE. THIS CAR WAS RECALLED FOR IGNITION SWITCH PROBLEMS AND ALL THE DEALER DID WAS TO REPLACE THE KEY FOB WITH A LEAD WEIGHT. I BELIEVE THAT THEY SHOULD HAVE REPLACED THE ENTIRE IGNITION SWITCH. PLEASE LET ME KNOW IF YOU HAVE ANY INFORMATION THAT THE IGNITION SWITCH SHOULD HAVE REPLACED INSTEAD OF JUST A KEY FOB REPLACEMENT WHICH DID NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725871June 17, 2015
UNKNOWN OR OTHER
IGNITION SWITCH FAILURE. WAS GOING DOWN THE HIGHWAY AND MY CAR SHUT OFF. CHECKED THE STARTER AND THE BATTERY AND THE ENGINE, ALL ARE IN WORKING ORDER. THE SWITCH HAS HAD PROBLEMS SINCE I BOUGHT IT. IT STICKS BAD IS HARD TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724981June 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, THE IGNITION KEY IN THE START POSITION WOULD NOT START THE VEHICLE. ALL THE OTHER ELECTRICAL FUNCTIONS WERE WORKING NORMALLY. THE CONTACT STATED THAT THE SECURITY WARNING LIGHT ILLUMINATED DURING THE FAILURE. IT TOOK THE CONTACT TEN MINUTES TO START THE VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE KEY IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721946June 3, 2015
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS AND REQUESTS REIMBURSEMENT FOR THE IGNITION SWITCH HE PAID TO HAVE REPLACED. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722171May 29, 2015
STEERING
I HAVE REPLACED THE POWER STEERING PUMP BUT STEERING WHEEL STILL HARD TO TURN, THIS HAS BEEN GOING ON SINCE EARLY 2014
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721493May 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC, WHO STATED THAT THERE WAS A RECALL FOR THE PASS LOCK ON THE KEY. THE MECHANIC REFERRED THE CONTACT TO A DEALER. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER STATED THAT THE VEHICLE WOULD NOT BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/29/15*CN UPDATED 10/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717732May 21, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE THE VEHICLE WAS AT THE DEALER FOR REPAIR, THE DEALER DIAGNOSED THERE WAS AN OIL LEAK IN THE INTAKE MANIFOLD GASKET. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 126,696.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717049May 18, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER RAINY WEATHER CONDITIONS, WATER LEAKED FROM UNDERNEATH THE FRONT PASSENGER SIDE DASHBOARD. THERE WAS AN ACCUMULATION OF WATER ON THE FRONT PASSENGER SIDE FLOOR. THE FAILURE CAUSED AN ELECTRICAL SHORTAGE AND THE RADIO SPEAKER BECAME DAMAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER DEFLECTOR SHIELD WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716181May 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE SECURITY LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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