Chevrolet Impala Complaints (2011)

505 consumer complaints on file.

#11089813April 24, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
WHEN COMING TO A STOP MY ABS SERVICE STABILITY TRACTION CONTROL SERVICE BRAKE LIGHTS ALL COME ON THEN MY 2011 HESITATION TO STOP WHEN BRAKING. EVEN IF I GO SLOW OR JUST STOPPING AT A STOP SIGN. IT PUSHES MY FOOT FROM THE BRAKE. A CRANKING NOISE SOUND. I HAVE GOTTEN BRAKE, TIRE RODS, ROADERS AND NEW TIRES. I DON'T KNOW WHAT ELSE TO DO. THIS HAPPENS SPECIFICALLY WHEN ON THE HIGHWAY WHEN HAVING TO COME TO A SUDDEN STOP. I ALMOST CRASHED SEVERAL TIMES NOT BEING ABLE TO STOP. MIND YOU MY CAR ONLY HAS 65000 MILES ON IT. THIS IS JUST TOO SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089547April 23, 2018
POWER TRAIN
4T65E TRANSMISSION. I STOP AT A STOP SIGN AND GO TAKE OFF AND MY CAR WON'T MOVE FORWARD. I COULD GET ALMOST HOME IN SECOND GEAR AND THEN NOTHING AT ALL WOULD WORK TO MOVE THE CAR FORWARD. I HAD REVERSE AND STILL DO BUT I CANNOT MOVE FORWARD IN ANY GEAR. CODE P1811. I HAD IT LOOKED AT AND WHEN THE TRANSMISSION WAS OPEN THERE WAS A PIECE OF METAL THAT WAS JUST LYING THERE ABOUT AN INCH LONG. HE SAID IT WAS A MISSING APPLY LUG THAT BROKE OFF ONE OF THE APPLY BANDS AND THAT I WOULD HAVE TO REPLACE THE TRANSMISSION OR HAVE A COMPLETE REBUILD. I JUST THINK A TRANSMISSION SHOULD LAST MORE THAN 7 YEARS. AND I READ THIS IS COMMON FOR THAT TRANSMISSION BUT IT HAPPENS MORE IN 2000-2002 MODELS.....BUT I GUESS IT HAPPENS WITH THE NEWER ONES ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084432April 10, 2018
POWER TRAIN
WHEN PROCEEDING FROM A STOP THE CAR DOESNT WANT TO GO THEN ALL OF S SUDDEN IT TAKES OFF JERKING MY HEAD BACKWARDS.A TRANSMISSION COMPANY DIAGNOSED IT AS A SEAL IN THE TRANSMISSION. IT SEEMS TO GO BACK AS FAR AS 2004. IM ALMOST AFRAID TO DRIVE THE CAR NOT WANTING TO LURCH INTO A CAR IN FRONT OF ME. A SIMPLE REPLACEMENT OF SAID SEAL WITH A LARGER ONE WOULD FIX THE PROBLEM. IT SHOULDN'T HAPPEN AT 95000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083965April 9, 2018
UNKNOWN OR OTHER
P0128 CODE. ENGINE HOT A/C OFF LIGHT ON DASH HEAT GUAGE DROPS ALL THE WAY DOWN AND AC DOES NOT WORK. I HAVE REPLACED THERMOSTAT TWICE AND ECT SENSOR ONCE PLEASE ADVISE. THERMOSTAT RELACEMENT GAVE ME APROX 200 MILES EACH TIME, ECT SENSOR REPLACEMENT APROX 50 MILES. ALL DRIVING ON CITY STREETS IN TOWN. PLEASE ADVISE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081186March 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
THE CHECK ENGINE AND STABILITRAK LIGHT HAS COME ON AND OFF SEVERAL TIMES AND ALSO CAUSING MY VEHICLE TO SLOW DOWN. I AM NOW AT THE POINT OF DESPERATION AS THIS MORNING, WHILE I WAS ON MY WAY TO WORK, THE LIGHTS CAME ON AGAIN, ONLY THIS TIME THE CAR TURNED ITSELF OFF BUT PROCEEDED TO ROLL EVEN WITH ME ATTEMPTING TO PUT ON BRAKES. I HAVE READ IN SEVERAL FORUMS THAT THIS HAS HAPPENED TO OTHERS, INCLUDING SOMEONE CRASHING INTO A LIGHT POLE. PLEASE ADVISE WHAT CAN BE DONE, AS I NOW FEAR FOR MY LIFE WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081263March 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHY IS THERE NOT A RECALL ON STABILITY TRACTION CONTROL? I SEE THOUSANDS OF COMPLAINTS ON THE INTERNET FOR GM VEHICLES. IT SEEMS TO ME THAT GM JUST DOESN'T CARE ENOUGH AFTER THE SALE. I JUST BOUGHT 2011 IMPALA AND NOW THE STABALITRACK SERVICE LIGHT KEEPS COMING ON WHILE GOING DOWN THE ROAD. IT WILL DO THIS FOR NO APPARENT REASON BUT HAPPENS MOSTLY WHEN ACCELERATING. USING THE CRUISE CONTROL ON LEVEL ROAD AND DASH WARNING LIGHT COMES ON AND THROWS CAR OUT OF CRUISE, DECELERATING WHILE GAGES FLIP AROUND ALL OVER THE PLACE. POWER LOSS AND LACK OF ACCELERATION ARE DEFINITELY SAFETY ISSUES. PULLING OUT OF MY DRIVEWAY ONTO MICHIGAN HIGHWAY AND I GET HALFWAY ACROSS HIGHWAY AND CAR STOPS. THIS HIGHWAY IS 55 MPG AND WHILE I WOULD HAVE HAD PLENTY OF TIME TO CROSS THE LANE, CAR LOOSES ALL POWER. LOOKING ON THE INTERNET GIVES NO HELP FOR A FIX. I TURNED THE STABILITY TRACTION CONTROL OFF, BUT THE PROBLEM DOES NOT GO AWAY. I SEE ON THE INTERNET THAT MANY PEOPLE HAVE TAKEN THERE VEHICLE TO THE DEALER GARAGE ONLY TO GET CHARGED EXORBITANT PRICES FOR "POSSIBLE" THAT DO NOT SEEM TO HELP. GM SHOULD GET THIS FIGURED OUT AND NOT LET EVERY DEALER GARAGE DO THEIR OWN GUESSING ON WHAT WILL FIX THIS VERY DANGEROUS PROBLEM THAT IS NOT LIMITED TO SINGLE MODEL OR YEAR BUT SPANS MANY YEARS WITH MANY MODELS. MY FIRST VEHICLE WAS A GM BUT THIS MAY BE MY LAST GM. I WOULD LIKE TO GIVE A DATE BELOW BUT THIS HAS BEEN HAPPENING SINCE I BOUGHT THE VEHICLE ABOUT A MONTH AGO AND GETTING STEADILY WORSE. I HAVE HAD IT CHECKED OUT BUT NOBODY CAN GIVE ME ANY USEFUL ANSWERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080982March 22, 2018
UNKNOWN OR OTHER
WHILE ACCELERATING, AT APPROXIMATELY 45 MPH, THE ACCELERATION PEDAL BECAME STUCK AND THE CAR WOULD NOT STOP. BRAKES WERE APPLIES AND ENGINE FOUGHT THE BRAKES UNTIL I COULD GET THE CAR STOPPED. ENGINE CONTINUED TO REV HIGH AND I CALLED 911. POLICE DISPATCHER ADVISED TO TURN OFF CAR IN DRIVE. POLICE ARRIVED AND SAW THAT THERE WAS NO FLOOR MATS OVER THE PEDALS. A FEW MOMENTS LATER, POLICE AND I HEARD A SNAP UNDER THE DASH. AT THAT TIME WE HAD NO IDEA WHAT THE SOUND WAS. I SUBSEQUENT STARTED THE CAR AND IT IDLED PERFECTLY. I LATER FIGURED THAT THE SNAP SOUND WAS THE ACCELERATOR PEDAL RETURNING TO THE OUTWARD POSITION. VERY SCARY EXPERIENCE THAT ALMOST CAUSED SEVERAL ACCIDENTS, DURING THE ORDEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079432March 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
REDUCED ENGINE POWER, SERVICE STABILITRAK AND TRACTION CONTROL. SPENT $300 TO GET THE GAS PEDAL SENSOR REPLACED 4 DAYS AGO AND ITS DOING IT AGAIN. CAR LOSES POWER (I WAS I-65 GOING ABOUT 60 MPH). SHIFTS HARD, TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076695March 7, 2018
SUSPENSION
I READ MY CAR HAS A RECALL ABOUT THE FRONT TIRES SUSPENSION AND LATELY, I BEEN HEARING A CLICKING NOISE ON MY FRONT TIRES WHEN I'M DRIVING OR TURN THE CORNERS OF SIDE STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074325February 22, 2018
ELECTRONIC STABILITY CONTROL (ESC)
I WILL BE DRIVING, SOMETIMES ON THE HIGHWAY AT HIGH SPEEDS, AND THE CHECK ENGINE LIGHT WILL COME AND SAY "ENGINE POWER REDUCED" "SERVICE STABILITRACK". THE ENGINE FASTLY REDUCES SPEED AND I AM UNABLE TO ACCELERATE. THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073948February 20, 2018
ELECTRONIC STABILITY CONTROL (ESC)
MY CHEVY SAYS STABILIZE TRACK THEN ENGINE POWER SLOWS IT'S VERY DANGEROUS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073486February 18, 2018
WHEELS
'SERVICE STABILITRAK' 'SERVICE TRACTION' 'SERVICE BRAKE SYSTEM' WARNINGS ALERTING ONLY WHEN TURNING VEHICLE TO THE LEFT. ONLY LUMINATES DURING TURN, THEN TURNS OFF. ALERTS SHOW ON ALL TYPES OF ROADS AND AT ALL SPEEDS. NO CODES PULLED FROM COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072442February 12, 2018
AIR BAGS, SEATS
"TAKATA RECALL" VEHICLE INVOLVED IN A REAR END COLLISION, WAS PUSHED INTO ONCOMING TRAFFIC AND HIT HEAD ON. AIR BAG NEVER DEPLOYED ADDITIONALLY THE BACK OF DRIVERS SEAT COLLAPSED INTO THE REAR SEAT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11072115February 10, 2018
STEERING
HAD THE VEHICLE ALIGNED ABOUT ONE YEAR AGO DUE TO IT PULLING TO THE RIGHT. THE STEERING WAS STILL SLOPPY AND CONTINUED TO DRIFT TO THE RIGHT. WELL COME TO FIND OUT THAT THE TIE ROD ON DRIVERS SIDE WAS FROZEN AND COULD NOT BE ADJUSTED. SO A YEAR LATER I DECIDED TO HAVE THE TIE ROD REPLACED SO IT WOULD DRIVE STRAIGHT AND TRUE. AFTER FURTHER INSPECTION IT WAS BROUGHT TO MY ATTENTION THAT THE STEERING KNUCKLE HAD A CRACK ALMOST COMPLETELY THROUGH. I HAVE NEVER HIT ANYTHING IN THAT VEHICLE TO CAUSE A CRACK IN THE STEERING KNUCKLE. THE VEHICLE CURRENTLY HAS 37000 MILES ON IT. I KNOW THE POLICE EDITION HAS A RECALL FOR THE SAME PROBLEM. CHEVROLET SHOULD HAVE RECALLED ALL IMPALAS FROM 2011 TO AT LEAST INSPECT THE VEHICLES FOR THIS ISSUE. IT IS EXTREMELY DANGEROUS AND SHOULD BE INVESTIGATED TO FIND OUT HOW MANY 2011 IMPALAS HAD THIS SAME DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067391February 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
BOUGHT 2011 IMPALA LT 2 WEEKS AGO, FIRST TIME DRIVING TO WORK ON FREEWAY - ENGINE LIGHT COMES ON AND MESSAGE COMES UP - ENGINE POWER LOSS, STABILITAK TRACTION CONTROL. CAR COMPLETELY SHUT DOWN!! ALMOST GOT HIT BY SEMI . NO ONE HAS ANY ANSWERS!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065406January 27, 2018
UNKNOWN OR OTHER
PROBLEM WITH THE ACTUATOR--MAKES LOUD CLICKING NOISE. DON'T KNOW WHICH ACTUATOR IS CAUSING THE PROBLEM. PROBLEM OCCURS WHEN IT IS STATIONARY AND IN MOTION. LASTS FROM A MINUTE TO 3 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063959January 21, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
ON TWO DIFFERENT OCCASIONS, ONCE ABOUT A YEAR AGO AND AGAIN TODAY, MY 2011 CHEV IMPALA LTZ DISPLAYED A SERIES OF ROTATING ALERT MESSAGES -- 1. SERVICE TRACTION CONTROL 2. SERVICE STABILITRAK 3. ENGINE POWER IS REDUCED. I WAS DRIVING ABOUT 45 MILES PER HOUR ON AN OPEN ROAD WHEN ALL OF A SUDDEN THE ENGINE STARTED RUNNING VERY ROUGHLY AND SLOWED DOWN AND THE ABOVE 3 MESSAGES REPEATEDLY DISPLAYED ONE AFTER THE OTHER. ALSO 2 YELLOW LIGHTS WERE FLASHING AND THEN REMAINED ON -- THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT (I THINK). WHEN I REPORTED THIS PROBLEM TO THE CHEV DEALERSHIP A YEAR AGO, I WAS TOLD THAT BECAUSE THE WARNING LIGHTS AND MESSAGES COULD NOT BE REPRODUCED IN THE SERVICE DEPARTMENT, THERE WAS NOTHING THAT THEY COULD DO. (AND I UNDERSTAND THAT IF IT ISN'T BROKEN WHEN I TAKE IT IN, THE SERVICE DEPT WOULD MOST CHALLENGED TO FIX IT.) TODAY, WHEN THIS HAPPENED I WAS ABLE TO GET THE CAR TO A SAFE PLACE TO PARK. I TURNED OFF THE IGNITION, WAITED A MOMENT AND THEN RESTARTED THE CAR. THE SAME 3 MESSAGES WERE DISPLAYED WITH THE TWO YELLOW LIGHTS STAYING ON. WHEN I RESTARTED THE CAR 3 OR 4 HOURS LATER, ONLY THE CHECK ENGINE LIGHT IS DISPLAYED. THE 3 REFERENCED ALERTS WERE NOT DISPLAYED. I AM GETTING READY TO TAKE THE CAR TO THE DEALERSHIP AGAIN WITH THIS PROBLEM. DO YOU HAVE ANY ADVICE AS TO HOW TO PROCEED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056328December 25, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHEN TAKING LEFT TURNS THE CAR MAKES A LOUD GRIND NOISE THEN THE STABILITY CONTROLL WILL TURN ON. NOW THE CHECK ENGINE LIGHT AND STABILITY CONTROLL LIGHT POPPED ON WHILE DRIVING WHILE ALSO HAVING ENGINE POWER REDUCED WHICH THEN APPLIED MY BRAKES CAUSING ME TO ALMOST GO OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043646November 6, 2017
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE BEEN EXPERIENCING A REDUCED POWER READING IN MY CAR. IT COMES AND GOES AT WILL ALONG WITH A STABLITRACK WARNING. I HAVE REPLACED BOTH FRONT WHEEL HUBS AND THE POSITION SENSOR TO NO AVAIL. THIS CAN HAPPEN DRIVING OR JUST GOING FROM THE BRAKE TO THE GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039966October 26, 2017
ELECTRONIC STABILITY CONTROL (ESC)
IT WAS DRIVING ON MY WAY BACK HOME. THEN THE ENGINE LIGHT CAME ON THE DASH SAID REDUCING ENGINE POWER BUT THEN THE TRACTION CONTROL LIGHT CAME ON AND AND THE ABS LIGHT CAME ON SO WHEN I GOT HOME I PARK THE CAR AND LEFT IT ALONE THAT DAY..THE NEXT DAY I TURN THE CAR ON AND THE ABS LIGHT IS ON AND THE TRACTION CONTROLL LIGHT IS ON I DRIVE THE CAR IT FEELS LIKE IF THE BRAKES ARE ON I HEAR A NOISE OUTSIDE THE CAR SO I TAKE IT TO A NEAR SHOP AND THEY TELL ME ITS A BAD WHEEL ROUTER SO I CHAGE IT FOR 180 AND IT WASNT THAT SO I SEE ALOT OF IMPALAS DEALING WITH THE SAME PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala