Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10089290August 13, 2004
STEERING
RECALL O4V-287.*MR THE VEHICLE THE CONSUMER RENTED HAD STEERING PROBLEM WHICH RESULTED IN A CRASH. LATER THE CONSUMER FOUND OUT ABOUT A RECALL ON THE VEHICLE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10082930July 29, 2004
EXTERIOR LIGHTING:HEADLIGHTS
THE NEW MODEL YEAR 04 CHEVROLET IMPALA SEDANS HAVE POORLY DESIGNED AND OR MIS-ADJUSTED DAYTIME RUNNING LIGHTS, CAUSING BLINDING GLARE TO ON COMING DRIVERS, DRIVERS IN FRONT OF THESE VEHICLES AND PEDESTRIANS WALKING AT NIGHT. THESE EXCESSIVELY GLARING LIGHTS DISTRACT AND CAUSE EYE PAIN TO OTHER DRIVERS AND TEMPORARY BLINDNESS. THIS IS A SERIOUS SAFETY PROBLEM THAT NEEDS TO BE ADDRESSED ESPECIALLY FOR PEDESTRIANS WALKING AGAINST TRAFFIC AT NIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082757July 27, 2004
SUSPENSION:FRONT
CAR BOUGHT NEW, VIBRATION FROM FRONT END ,DEALER ALIGNED FRONT AND REAR WHICH WAS OUT OF SPEC.(HAVE ALIGNMENT PRINT-OUT FOR BEFORE AND AFTER) AFTER ALIGNMENT UNEASY FEELING STEERING WITH CONSTANT CORRECTION. WILL WANDER L&R. WHEN STOPPING STEERING WHEEL WILL OCCASIONALLY JERK TO THE LEFT, PULLS RIGHT UPON ACCELLERATION. SCAREY DRIVING IN RAIN - HYDROPLANES EASILY. MY CONCERNS ARE FOR HANDLING / BRAKING IN WINTER CONDITIONS OF ICE AND SNOW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079964July 27, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN THE BRAKES WERE APPLIED, THE VEHICLE VIBRATED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND MECHANIC DETERMINED THAT THE FRONT ROTORS NEEDED TO BE CUT. THE CONSUMER WILL HAVE THE ROTORS CUT. *AK WITHIN 10 MILES OF DRIVING THE VEHICLE IMMEDIATELY AFTER PURCHASE, THE BRAKES BEGUN TO SHUTTER AND VIBRATE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083287July 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, STEERING:RACK AND PINION
OWNER HAD TO REPLACE THE RACK AND PINION STEERING , ALSO, OWNER HAD REPLACED A SET OF BRAKE PADS AND ALSO HAD TO REPLACE THE FUEL TANK DUE TO A TANK FAILURE. VEHICLE WAS PURCHASED BRAND NEW AND HAS 13,000 MILES YET IT HAS BEEN ONE PROBLEM AFTER ANOTHER AND THE MANUFACTURER IS NOT DOING ANYTHING TO ASSIST THE CONSUMER. PLEASE PROVIDE FURTHER DETAILS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081157July 15, 2004
UNKNOWN OR OTHER
I BOUGHT A CAR FOR 18995. ON A DAY LATER THE DEALER PUT ON THE NEWS PAPER THE SAME CAR STOCK # FOR 12995. IM TRYING TO FIX THIS MATTER WITH THE DEALER BUT THEIR SAY IS JUST TO ATTRACT PEOPLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080100June 29, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE ACCELERATING/COASTING STEERING PULLED TO THE RIGHT/LEFT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078783June 25, 2004
STEERING
THERE ARE NO THINGS THAT LEAD UP TO THE THE STEERING PROBLEM. THE PROBLEM IS WITH CAR THAT HAS 3018 MILES ON IT I SHOULD HAVE NO PROBLEMS. THE STEERING CLICKS WHEN TURNED TO THE LEFT AND RIGHT. DEALER WILL GET ME A RENTAL CAR IF THE CAR WARRENTY WORK IS MORE THEN 2 HOURS OR CAR NEEDS TO BE KEPT OVERNIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078711June 23, 2004
ENGINE AND ENGINE COOLING
ALL PROBS WITH 2004 IMPALA SS STARTED AFTER 3 MONTHS OF PUCHASE DATE. THERE WERE LESS THAN 3,000 MILES ON CAR. 1ST INCIDENT - WHILE MAKING RIGHT TURN AT 20 MPH, CAR DIED 1/2 WAY THROUGH TURN. THE STEERING WHEEL LOCKED AND ENDED UP GOING INTO ONCOMING TRAFFIC. LUCKILY MADE IT TO OPPOSITE SIDE OF ROAD W/ HARM. CAR WOULDNT START AT ALL. DEALERSHIP SERVICE DEPT. REPLACE CRANK SHAFT POSITION SENSOR. 2ND INCIDENT - APPROX 3 WEEKS AFTER 1ST, I WAS STOPPED TO DROP PASSENGER OFF, CAR STARTED TO SHAKE AND IDLE WAS HIGH, 2 SECONDS LATER CAR DIED. CAR RESTARTED THIS TIME, DRIVING HOME ABOUT 35MPH CAR DIED IN HEAVY TRAFFIC, STEERING LOCKED AND HAD TO STRUGGLE TO GET CAR OVER TO SIDE OF ROAD. CAR WOULD NOT RESTART THIS TIME. DEALERSHIP SERVICE DEPT AGAIN REPLACED THE CRANK SHAFT POSITION SENSOR. 3RD INCIDENT - GOT THE CAR BACK ON A FRIDAY AFTERNOON, THE CAR DIED AGAIN WHILE DRIVING BY SATURDAY NITE. DEALERSHIP SERVICE DEPT LOOKED A LITTLE FURTHER THAN CRANK SHAFT POSITION SENSOR THIS TIME AND REPAIRED LOOSE PIN CONNECTIONS IN IGNITION COIL MODULE CONNECTOR. 4TH INCIDENT - 2 MONTHS AFTER ALL THIS, CIGARETTE LIGHTER DOESNT WORK, LIGHTS DIM WHEN POWER WINDOWS PUT UP, DASH BOARD SENSOR THAT GETS OFF WHEN LOW FUEL LIGHT/ LOW TIRE PRESSURE LIGHT COMES ONDOES NOT RESET. CAR STILL FEELS SLUGGISH. LOUD SCRATCHING NOISEOCCURS WHEN WHEELS TURNED ALL THE WAY IN ONE DIRECTION. EVERYTHING FIXED B/C OF BLOWN FUSE. SCRAPING NOISE COMING FROM LOOSE CLIP IN TIRE WHEEL WELL. DEEALERSHIP STATED CAR WAS RUNNING FINE AND THERE WAS NO PERFORAMANCE PROBLEMS. THIS HAS HAPPENED OVER THE LAST 6 MONTHS. CAR PRESENTLY HAS 4500 MILES ON IT. OH AND CHEVROLET ROADSIDE ASSISTANCE ABSOLUTELY HORRIBLE. AND THEN TO TOP EVERYTHING OFF THE DEALERSHIP MAKES IT SEEM LIKE ALL OF THESE PROBLEMS ARE CAUSED BY THE DRIVER, BY ASKING WELL WHAT GAS DO YOU USE AND HOW FAST DO YOU DRIVE ON THE HIGHWAY. THIS CAR IS AN IMPALA SS. THE CAR IS SUPPOSED TO BE BUILT FOR PERFORMANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079440June 17, 2004
SEAT BELTS:REAR/OTHER
WHILE MAKING A SHARP TURN AT 30 MPH CONSUMER'S CHILD SEAT BELT BECAME UNATTACHED. THE BUCKLE OF THE BELT STRUCK ANOTHER CHILD IN THE FACE, CAUSING MINOR INJURIES. DEALER EXAMINED THE SEAT BELT AND FOUND NO DEFECTS. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10074818June 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
I HAVE RENTED SEVERAL GM VEHICLES OVER THE LAST YEAR AND FOUND THAT IN MOST EVERY ONE OF THEM IT IS POSSIBLE TO SHIFT THE CAR FROM PARK WITHOUT APPLYING THE BRAKE WHILE THE KEY IS IN THE ACC POSITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072069June 4, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN GOING DOWN AN INCLINE AND APPLYING THE BRAKES OR STOPPING THERE WAS A NOISE AND A LOUD BOOM. DEALER TOLD CONSUMER THAT IT WAS THE FUEL TANK. *AK THE FUEL TANK WAS REPLACED BUT THE PROBLEM RECURRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064855March 25, 2004
UNKNOWN OR OTHER
DRIVER SAYS "EVERY TIME THEY GET IN AND OUT OF THE CAR THEY GET SHOCKED." OWNER HAS TRIED SCOTCH GUARD AND FABRIC SOFTENER AND NOTHING HELPS. OWNER LATER TOOK VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE SHOWS NO SIGN OF DEFECTS AND THERE IS NOTHING THEY CAN DO. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058327February 17, 2004
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
ON GOING PROBLEM OF MOISTURE BUILD UP IN HEAD LIGHT HOUSING. DEALER STATES THAT THIS IS A PROBLEM FOR ALL CHEVY IMPALAS AND NOTHING CAN BE DONE EXCEPT TO "BLOW OUT" THE MOISTURE. THIS CONDITION OCCURS EVERYTIME LIGHTS ARE TURNED ON. DEALER CALLS THIS THE GREENHOUSE EFFECT. ILLUMINATION OF ROADWAY AT NIGHT IS EFFECTED. PROBLEM REPORTED TO GM HOWEVER, COMPLAINT NUMBER 1-188065149, THEY DID NOT INDICATE THAT THIS WOULD BE LOOKED OR ADDRESSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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