Chevrolet Impala Complaints (2002)

795 consumer complaints on file.

#10054172January 15, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS WERE INOPERATIVE DURING INCLEMENT WEATHER. THE CONSUMER HAD TO RUN THE ENGINE FOR HALF AN HOUR TO DEFROST ARMS AND BRACKET. THE DEALER HAS ATTEMPTED TO REPAIR THE WIPERS THREE TIMES. THE FLOOR MANAGER INDICATED THERE WAS LEAKING WATER UNDERNEATH THE HOOD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053208January 14, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
MY WINDSHIELD WIPERS ON MY 2002 CHEVY IMPALA STARTED STAYING IN THE UPRIGHT POSITION, THEY STILL MOVE WHEN TURNED ON BUT IF I TURN THEM OFF, THEY GO RIGHT UP TO UPRIGHT POSITION. THEY HAVE PROGRESSIVELY GOTTEN WORSE AS NOW WHEN I TURN THEM ON, THEY GO SO FAR BACK THAT THEY ARE SCRATCHING MY PAINT. I READ IN THE NEWSPAPER THAT THERE ARE SEVERAL CHEVY(GM) CARS WITH WINDSHIELD WIPER PROBLEMS SO I AM WONDERING IF THIS IS THE CASE THEN WHO DO I NEED TO CONTACT OR WHAT DO I NEED TO DO? THANK YOU VERY MUCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054000January 14, 2004
EXTERIOR LIGHTING:HEADLIGHTS
WHEN DRIVING AT NIGHT IT WAS VERY DIFFICULT TO SEE THE ROAD. CONSUMER MADE CONTACT WITH THE DEALERSHIP ABOUT THIS ISSUE, AND MECHANIC INFORMED CONSUMER THAT THE HEADLIGHTS WERE WEARING OUT PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051216December 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR ROLLS BACKWARD ON AN INCLINE. I.E. AT A STOP LIGHT. MUST USE BOTH FEET (1 ON THE GAS AND 1 ON THE BRAKE) TO KEEP THE CAR FROM ROLLING INTO THE CAR BEHIND WHEN I AM ON A STEEP INCLINE. I HAVE DOCUMENTS FROM THE DEALER STATING THIS IS "NORMAL". THIS IS THE FIRST AUTOMATIC TRANSMISSION I HAVE EVER OWNED THAT ROLLED BACKWARD WITHOUT STOPPING AFTER A FEW INCHES. THIS IS AN UNRESOLVED PROBLEM AND NOT JUST AN INCIDENT. FEBRUARY 1 2002 IS JUST A START DATE YOU CAN TRUTHFULLY SAY THAT I HAVE SEVERAL INCIDENTS EVERY DAY BECAUSE THIS TRANSMISION WILL DO THIS ON EVERY INCLINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051873December 22, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER SMELLED ANTI FREEZE ON THE OUTSIDE OF THE VEHICLE WHEN THE WEATHER BECAME COLD. THIS WAS DUE TO THE INTAKE MANIFOLD LEAKING ANTI FREEZE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046327December 10, 2003
AIR BAGS:FRONTAL
WHILE DRIVING ACROSS AN INTERSECTION, GOING 5 MPH THE CONSUMERS VEHICLE T-BONED AND THE AIR BAGS DID NOT DEPLOY. CONSUMER HAD THE VEHICLE TOWED. *AK *CB *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10044762December 3, 2003
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING HEADLIGHTS SUDDENLY STOPPED WORKING THIS CAUSED DRIVER TO HAVE NO VISIBILITY WHILE DRIVING AT NIGHT. *AK OVER A PERIOD OF A WEEK, HEADLIGHTS WOULD GO OUT FOR A FEW SECONDS AND COME BACK ON WITHOUT ANY ACTION OF THE CONSUMER. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046140December 2, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING OVER A BUMP IN THE ROAD A NOISE WAS HEARD. DEALER FOUND THAT THE REAR BRAKE ROTORS WERE CORRODED AND RUSTED. THE REAR ROTORS WERE RESURFACED AND THE REAR BRAKE SHOES WERE REPLACED. *AK *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048441November 20, 2003
TIRES, TIRES:TREAD/BELT
REQUEST FOR SAFETY ASSURANCE OF GOODYEAR OEM TIRES ON 2002 IMPALA.*MR (NAR) *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047236November 20, 2003
STEERING
THE STEERING ON MY 2002 CHEVROLET IMPALA LS HAS BEEN GIVING ME PROBLEMS SINCE I FIRST PURCHASED IT IN NOVEMBER OF 2002 WITH 5,000 MILES ON IT. IT FEELS LIKE SOMETHING IS LOOSE IN THE FRONT END AND THE STEERING IS TERRIBLE. I HAVE HAD THE VEHICLE AT THE DEALER AT LEAST THREE TIMES IN THE PAST YEAR FOR THE PROBLEM AND IT HAS YET TO BE RESOLVED. I AM VERY CONCERNED THAT WHATEVER IS LOOSE OR DEFECTIVE IN THE FRONT END IS GOING TO CAUSE ME TO LOSE CONTROL OF THE VEHICLE ON THE FREEWAY AT SOME POINT. MY VEHICLE ONLY HAS 29,000 MILES AND IT SHOULD NOT BE HAVING THESE PROBLEMS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047148November 18, 2003
EXTERIOR LIGHTING:HEADLIGHTS
2002 CHEVROLET IMPALA LS - HEADLIGHTS/DASH LIGHTS WILL INTERMITTENTLY BLINK ON AND OFF WHILE COASTING/DECELERATING. I HAVE BROUGHT THE CAR TO THE DEALER TWICE FOR REPAIR AND THEY CLAIM THIS IS "NORMAL." THIS CONDITION IS DISTRACTING TO ME AND OTHER DRIVERS, AND I CONSIDER IT A SERIOUS SAFETY DEFECT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042833November 12, 2003
STEERING
WHILE DRIVING, THE STEERING PRODUCED A LOUD KNOCKING NOISE. *AK THE STEERING SHAFT FAILED. CONSUMER HAS OWNED GM VEHICLES ALL HIS LIFE AND NEVER EXPERIENCED STEERING FAILURE, EVEN AT 54,000 MILES. HE BELIEVED THE STEERING SHOULD BE RECALLED. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046709November 10, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, VEHICLE SPEED CONTROL
WHILE DRIVING AT 45 MPH VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS ABLE TO CONTROL THE VEHICLE AND PULLED OVER. DROVE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC NOTICED THAT THE CATALYTIC CONVERTER WAS CLOGGED. THIS PROBLEM CAUSED THE CATALYTIC CONVERTER TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045253November 1, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE HAD BRAKE ROTOR PROBLEMS EARLY, STARTING AT ABOUT 8,000 MILES, WITH MY VEHICLE. WE LIVE OUT IN THE COUNTRY (VERY LITTLE CITY DRIVING) SO THIS IS A VERY PREMATURE FAILURE OF THE ROTORS. I HAVE REPLACED THE BRAKE PADS AND TURNED THE ROTORS BUT HAVE DISCOVERED(TOO LATE) THAT THE BRAKE ROTORS ARE MADE OF AN INEXPENSIVE METAL THAT OVERHEATS AND WARPS EASILY. THE OVERHEATING THEN CAUSES THE BRAKE PADS TO GLAZE AND THUS REDUCES BRAKING ABILITY. THIS APPEARS TO BE COMMON AS TWO OTHER IMPALA OWNERS I'VE SPOKE WITH ALSO SUFFER WITH THIS PROBLEM. IT IS EVEN NOTED BY MANY OTHER OWNERS AT WWW.IMPALAHQ.COM. CURRENTLY MY CAR IS OUT OF WARRANTY AND I AM PLANNING ON REPLACING THE BRAKES (AGAIN). THIS TIME I WILL PURCHASE ROTORS ON MY OWN SINCE THE FACTORY AND DEALER ISSUED ROTORS ARE NO GOOD. I AM NOT HAPPY WITH GM PRODUCTS BECAUSE BRAKES ARE THE LAST PLACE A MANUFACTURER NEEDS TO CUT COSTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043062October 16, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CATALYTIC CONVERTER CLOGGED ON 2002 VEHICLE. THE ENGINE WAS CALIBRATED TO RUN TOO LEAN MAKING THE EXHAUST GASES TOO HOT, LEADING TO PREMATURE FAILURE. NOTICED GRADUAL POWER LOSS SINCE 60,000 MILES BUT THOUGHT IT WAS AIR FILTER. FINALLY, I COULD NOT GET UP TO HIGHWAY SPEEDS AT 85,000 MILES, BUT THE ENGINE LIGHT STILL DID NOT TURN ON. TOOK IN FOR SERVICE AND WAS TOLD IT WAS OUT OF WARRANTY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039361September 23, 2003
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
MY 2002 CHEVY IMPALA LS HAS HAD A PROBLEM, SINCE BUYING IT IN MAY 2002, WITH THE HEADLIGHTS DIMMING TO THE POINT OF CUTOFF THEN COMING BACK TO FULL INTENSITY IN A RAPID FASHION. I HAVE HAD THE ALTERNATOR, BATTERY, BELTS, CABLES/WIRES CHECKED BUT TO NO AVAIL. I DO NOTICE THAT IF I ACCELERATE SHARPLY, OVER 3000 RPM, THE PROBLEM GOES AWAY FOR A WHILE, SUGGESTING THERE IS A CHARGING PROBLEM. THIS PROBLEM IS INTERMITTENT, BUT IS INCREASING IN FRENQUENCY AS MY ODO REACHES 23,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039274September 22, 2003
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
HEADLIGHT FILLING WITH WATER VAPOR DEGRADING QUALITY OF LIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031807September 4, 2003
ENGINE AND ENGINE COOLING
THE RECALL REMEDY FOR THE UPPER/LOWER INTAKE CO303-4 MANUFACTURER # IS A SHORT TERM FIX, AND IS NOT CORRECTING THE PROBLEM. *AK IF A SEALANT WAS USED TO STOP THE LEAKAGE INTO THE COOLANT SYSTEM TO THE VEHICLES MOTOR IT DID NOT FIX THE PROBLEM. ALSO IT COULD MOVE AROUND AND FLOW TO OTHER PLACES AT ANYTIME THERE WAS A TEMPERATURE CHANGE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031416August 15, 2003
AIR BAGS:FRONTAL
WHILE DRIVING, THE VEHICLE WAS INVOLVED IN A FRONT/CENTER COLLISION AND NONE OF THE AIR BAGS DEPLOYED UPON IMPACT.*AK THE WINDSHIELD SHATTERED UPON IMPACT INJURING THE CONSUMER. SAFETY DEVICES DIDN'T PERFORM AS ADVERTISED. *PH *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10033836August 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT WHEN APPLYING BRAKES STEERING WHEEL SHIMMIES EXCESSIVELY, AND HEARS A GRINDING NOISE. DEALER ADVISED CONSUMER THAT NEW BRAKE PADS AND ROTORS WERE NEEDED. VEHICLE ONLY HAS 26000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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