Chevrolet Impala Complaints (2003)
695 consumer complaints on file.
- #10156124April 26, 2006EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
BRIGHTS CANNOT BE TURNED OFF WITHOUT NUMEROUS ATTEMPTS TO MAKE THE SWITCH WORK, RESULTING IN A SAFETY HAZARD TO OTHER DRIVERS, AND SELF DUE TO DISTRACTION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156125April 26, 2006VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL DISENGAGES ITSELF WHEN CLIMBING MODERATE RISES IN ROAD. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156121April 26, 2006ENGINE AND ENGINE COOLING:ENGINE
HEATER QUIT WORKING, THEN CAR STARTED OVERHEATING. TURNING OFF HEATER/DEFROSTER CAUSES IT TO STOP OVERHEATING SO MUCH, BUT TEMPERATURE STILL RISES WHEN WAITING AT LIGHTS. CAR IS ALSO NEEDING OIL REPLACEMENT, AFTER HAVING AN OIL CHANGE 2 MONTHS AND 1500 MI AGO. MILEAGE IS AROUND 60,000. THERE IS OIL LEAKING OUT IN VARIOUS PLACES AROUND THE ENGINE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154444April 3, 2006EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AT NIGHT THERE WAS A COMPLETE LOSS OF THE HEADLIGHTS WITHOUT WARNING. THE VEHICLE WAS SEEN BY A DEALER AND A DIAGNOSTIC TEST WAS PERFORMED. A CODE INDICATED THERE WAS A FAILURE OF THE MULTI FUNCTION HEADLIGHT SWITCH. THIS HAPPENED 3 TIMES OVER A MONTH SPAN. DEALER REPLACED MULTI FUNCTION HEADLIHTS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10153951March 28, 2006ELECTRICAL SYSTEM:IGNITION
IGNITION - KEY WOULD NOT TURN. UNABLE TO MOVE CAR. WARM , SUNNY DAY. CAR TOWED TO DEALERSHIP. CAUSE: FROZEN LOCK CYLINDER. DEALERSHIP HAD CAR FOR THREE (3) DAYS TO ORDER PART, REPROGRAM AND REPLACE. DEALERSHIP SAID THEY HAD THREE (3) OTHER CARS WITH SAME PROBLEM DURING THAT ONE WEEK! SAFETY: THIS COULD HAVE HAPPENED ANYWHERE SUCH AS WHILE PUMPING GAS OR STOPPING ON THE SIDE OF THE ROAD. CONSEQUENCE: CAR HAD TO BE TOWED. I LOST THREE (3) DAYS USE OF MY CAR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10153241March 20, 2006LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DT*: THE CONTACT STATED THE VEHICLE IS EQUIPPED WITH AUTOMATIC DOOR LOCKS. THIS FEATURE LOCKS THE DOORS AUTOMATICALLY WHEN THE VEHICLE IS PUT INTO DRIVE. DUE TO A FAILURE IN THE AUTOMATIC DOOR LOCK, THE DOORS MUST BE MANUALLY LOCKED. THE VEHICLE HAS BEEN INSPECTED HOWEVER THE PROBLEM CANNOT BE CORRECTED. ALSO THE KEYLESS ENTRY HAS BEEN TAKEN TO THE DEALER 5 TIMES FOR REPROGRAMMING. THIS ONLY CORRECTED THE PROBLEM FOR A SHORT PERIOD OF TIME. UPDATED 4/6/2006 - *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10152803March 15, 2006AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL
DT*: THE CONTACT STATED THE SRS LIGHT IS ILLUMINATED. THE DEALER REPLACED THE SIR COIL AND THEN DETERMINED THE AIR BAG WOULD HAVE TO BE REPLACED. THERE IS AN NHTSA RECALL, # 02V222000, REGARDING THE FRONTAL AIR BAGS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 03/28/06/. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10151317February 27, 2006ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED THE ABS AND TRACTION CONTROL INTERMITTENTLY STOP WORKING. THE ABS AND TRACTION CONTROL LAMPS ILLUMINATED BEFORE THE SYSTEMS WOULD FAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND REPAIRS. THE DEALER DISCOVERED THE WIRING HARNESS HAD RUSTED AND CAUSED THE SYSTEMS TO FAIL. THE WIRING HARNESS WAS REPLACED AND THE VEHICLE OPERATES NORMALLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10150960February 22, 2006AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING THE DRIVER SIDE AIR BAG LIGHT ILLUMINATED AND WOULD NOT GO OFF. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP REPLACED THE SIR COIL AND CLOSED THE DRIVER DEPLOYMENT LOOP, WHICH REMEDIED THE PROBLEM. THE MANUFACTURER WAS ALERTED. UPDATED 3/20/2006 - *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147046January 6, 2006VISIBILITY:WINDSHIELD WIPER/WASHER
DRIVER'S SIDE WIPER QUIT MOVING AND GOT BENT BY THE OTHER WIPER HITTING IT , SO I TOOK IT TO THE DEALER. THEY SAID IT WAS PROBABLY BECAUSE OF TURNING THEM ON WHEN THERE WAS TOO MUCH SNOW ON THEM. THEY REPLACED THE DRIVER'S SIDE ARM, WHICH WAS STRIPPED. IT WORKED OK FOR A WHILE, THEN THE DRIVER'S SIDE QUIT AGAIN, BEFORE IT SNOWED. TOOK OFF ARM AND SAW THAT THE ARM WAS STRIPPED AGAIN. SWITCHED THE ARMS SO I'D HAVE AT LEAST ONE WORKING WIPER. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147085January 6, 2006ENGINE AND ENGINE COOLING
EXPERIENCED ENGINE TEMP FLUCTUATIONS DURING THIS TIME THE HEAT IN THE VEHICLE WOULD NOT WORK, AFTER THE CAR WAS RUNNING AND WARMED UP PROBLEM WOULD STOP. CAR HEATED UP TO JUST BELOW THE OVER HEAT POINT IN RUSH HOUR TRAFFIC. BROUGHT THE CAR INTO REPAIR SHOP THEY STATED THE INTAKE GASKET NEED TO BE REPLACED ($900.00). THE CAR IS ONLY 3 YEARS OLD WITH LESS THAN 50,000 MILES ON IT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146882January 4, 2006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED THE REAR ROTORS RUSTED. THIS WAS FIRST NOTICED WHILE CHANGING THE FRONT BRAKES. EVEN THOUGH THE REAR ROTORS WERE RUSTED THE REAR BRAKE PADS WERE FINE. THE MANUFACTURER DETERMINED THE ROTORS MAY HAVE RUSTED DUE TO THE ENVIRONMENT. *AK UPDATED 01/25/06. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146552December 30, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT APP. 32,000 MILES I HAD MY BRAKES CHECKED AND NEEDED TO REPLACE 2 ROTORS. THE VEHICLE IS A 2003 IMPALA, NOT DRIVEN IN HEAVY TRAFFIC, THE TERRAIN IS FLAT, MILD WINTERS WITH LITTLE ROAD SALT EXPOSURE. OLD PARTS NOT AVAILABLE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146580December 30, 2005EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
DT: THE CONTACT STATED HEADLIGHTS STOPPED WORKING WHEN THE HIGH BEAM WAS ENGAGED. THE FIRST TIME, THE HEADLIGHTS WENT OUT AND WOULD NOT COME BACK ON. HE DROVE THE VEHICLE HOME WITH THE EMERGENCY FLASHING LIGHTS ENGAGED. THE SECOND TIME, THE HEADLIGHTS WENT OUT, BUT CAME BACK ON AFTER THE DIMMER SWITCH WAS PRESSED. HE TOOK THE VEHICLE TO A DEALER. THE DEALER REPLACED THE DIMMER SWITCH. THERE HAVE BEEN NO FURTHER PROBLEMS WITH THE HEADLIGHTS. *AK UPDATED 3/3/2006 - *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146125December 27, 2005VISIBILITY:WINDSHIELD WIPER/WASHER
DT: THE CONTACT STATED A SCREW IN THE PASSENGER'S SIDE WINDSHIELD WIPER WAS LOOSE. THIS PROBLEM SHOULD ONLY APPEAR IN FREEZING CONDITIONS. HOWEVER IT HAPPENED WHEN IT WAS RAINING. THIS CAUSED THE PASSENGER'S SIDE WIPER WAS NOT TO WORK PROPERLY. THERE WAS A REDUCTION IN VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES. EACH TIME THEY TIGHTEN THE SCREW LOCATED AT THE BASE OF THE WIPER. THERE HAS BEEN NO PERMANENT SOLUTION. *AK UPDATED 1/25/2006. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10144204December 2, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2003 CHEVY IMPALA, BOUGHT NEW. ALL FOUR BRAKES WORE OUT PREMATURELY. WARPED, SCORED ROTORS. CAR STILL UNDER WARRANTY, BUT NOT ROTORS. DEALERSHIP WAS NOTIFIED, BUT WAS UNABLE TO RESOLVE THE PROBLEM. THEY SAID MY DRIVING HABITS AND THE CLIMATE WERE TO BLAME. I'VE BEEN DRIVING GM CARS IN THIS AREA FOR 40 YEARS, AND NEVER HAD THIS PROBLEM. CALLED CHEVROLET CUSTOMER CARE CENTER TO REPORT DEFECTIVE PARTS. HAVE PARTS. CLAIM DENIED. I HAD MY OWN MECHANIC REPLACE PARTS WITH HEAVY DUTY ROTORS. LIGHTWEIGHT ROTORS SHOULD NEVER BE STANDARD ON CARS SOLD ON LOTS IN NORTH CONWAY, NH. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10142651November 14, 2005EQUIPMENT:APPLIANCE:AIR CONDITIONER
PUNGENT SMELL COMING FROM THE A/C WHEN ON COLD. FILTERS HAVE BEEN REPLACED SEVERAL TIMES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10142390November 10, 2005LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DT: THE CONTACT STATED THE DOOR LOCKS WERE MAKING A CLICKING NOISE AND THE DOORS WOULD NOT LOCK. WHEN HE TRIED TO LOCK THE DOORS, THEY WOULD SLOWLY UNLOCK. THE BATTERY DIED BEFORE HE TOOK THE VEHICLE TO THE DEALERSHIP. THE DEALERSHIP FOUND THE BCM, AND THE BATTERY NEEDED TO BE REPLACED. THEY STATE IT WAS BECAUSE THE VEHICLE WAS NOT DRIVEN ENOUGH. THE VEHICLE HAS BEEN REPAIRED, AND THERE HAVE BEEN NO FURTHER PROBLEMS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10138702October 5, 2005LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONSUMER STATED THAT THE TRUNK LATCH ON 2003 CHEVROLET IMPALA WAS DESIGNED INCORRECTLY. WHEN HE PUT A SUIT CASE IN THE TRUNK OR ANYTHING HEAVY, THE LATCH STUCK VERY HIGH, BENT, AND EVENTUALLY THE TRUNK WOULD NOT SHUT. THE DEALER CHANGED THE LATCH ONCE. THE FOREMAN AND THE MECHANIC AT THE DEALERSHIP TOLD HIM THAT THERE WAS A PROBLEM WITH THIS MODEL. THE WARRANTY WAS SOON TO RUN OUT. *AK (11/18/05) PER INVOICE, THE DRIVEABILITY SEEMED TO IDLE HIGH. *SC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10138741October 5, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE BRAKING SYSTEM MALFUNCTION. REFER TO ODI # 10134740. SYSTEM FAILURE RESULTED IN LOSS OF VEHICLE CONTROL RESULTING IN VEHICLE ACCIDENT RESULTING IN MAJOR VEHICLE DAMAGE TO RIGHT REAR OF VEHICLE FROM PASSENGER DOOR TO THE BUMPER. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0