Chevrolet Impala Complaints (2014)

638 consumer complaints on file.

#11588439May 13, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
The side detection module has just failed out for the second time in under 2 years, 20k miles on my 2014 Impala LTZ. The first time it failed (less than two years ago), the side detection indicator on the mirrors started to go off randomly, and then eventually, I was unable to reliably lock/unlock my car. Eventually, it wouldn't even start/shut off (Push to start), and the entire dash was off even when running. It messed with seemingly the entire car's electrical system, and made it unsafe to drive (imagine if I would've been on the highway and the car shut down, plus I didn't have any gauges at all). As stated, this system (and side detection module specifically), has corroded and gone out again, despite this module supposedly being better sealed. I had a GM dealership replace the entire system with their kit, which was out of their specialty 80k mile warranty for this system, as they realize it is flawed but refuses to recall it. This kit was approximately $1000 installed, and I am again looking at the same price for a flawed system that GM is totally aware of and one that has safety implications and makes the vehicle undrivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584780April 23, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
My blind spot detectors went out, now as a result most of the electrical stuff no longer works. The car powers on and drains the battery randomly and the speedometer doesn’t work. Every light comes on from front camera, abs, and even power steering. I didn’t feel safe taking my kids to school and now I don’t feel I should pay $1,300 out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580859April 3, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Every year the side sensor goes bad.. This causes vehicle to loose important factors while driving. Headlight go off and on. Speed goes to 0, all codes flashing, gas and ram gone. Car also locks and unlocks randomly along with no heat or air.. This has happened twice even after fuse is pulled while waiting on yet another $1000 repair. This is so very unsafe. Car needs to be removed from roads or side sensor part coverd.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577924March 18, 2024
STEERING
I was driving to doctors appointment Friday . (03-15-2024) In another area then where I live .)And my steering tightened up a bit . I was able to turn it and park . I went in for my doctor appointment and came back out and steering wheel completely locked! I had to get It towed to my mother's home in the same area . So now I'm stranded . I had a mobile mechanic come look at it and he hooked it up to the machine and it said the ground wire needs fixed . It could have been a bad situation if I had got on the interstate. I see there was a recall on it. But I've been told that got fixed on impalas a few years ago . I've had my car 2 years . So never knew about a recall .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578120March 18, 2024
STEERING, ELECTRICAL SYSTEM
Started the car radio was black a/c compartment wasn’t lit then power steering fluid drive with care message appears
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570405February 6, 2024
ELECTRICAL SYSTEM
Back windshield exploded/shattered d/t short in defroster. This is the THIRD time this has happened in 5 years, first 2 times were in 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569862February 4, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, ELECTRICAL SYSTEM
Messages for “service side detection system” and “service rear vision system” appear web vehicle is turned on. Side detection system as well as backup camera are both non functional. GM knows about this issue and had a recall/ warranty repair program. however I was never notified to bring my vehicle in to have this repair done, and now I believe it is past the date that was set to have repairs covered. Will be contacting GM to have these things potentially fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569353February 1, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Module kit needs replaced due to water getting in it... had been replaced less than 5 years ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569039January 31, 2024
AIR BAGS
My vehicle is exhibiting the exact conditions outlined in the NHTSA bulletin 15400A: The front-passenger airbag status light will indicate that the airbag is "on" when the passenger seat is not occupied or is occupied by an infant. Additionally, the front-passenger seat's safety-belt warning light and chime may turn on when the passenger seat is not occupied and the seatbelt is not buckled. If the vehicle is involved in a crash that causes the front-passenger airbag to deploy and an infant is in the front-passenger seat, the airbag deployment may injure the child.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569041January 31, 2024
ELECTRICAL SYSTEM
My vehicle is exhibiting the exact systems outlined in NHTSA bulletin PI0924B: Some customers may comment on unwanted opening of the trunk without pressing any of the release buttons while the vehicle is parked. Although the trunk is unlatched while parked, the owner may not observe the trunk open until they begin to drive the vehicle. This may also be accompanied with a “Trunk Open” message in the DIC. This condition may be caused by the trunk release button on the remote transmitter being pressed inadvertently while the transmitter is in their pocket or purse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566360January 18, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving the car electrical system will lose all power and reset. This happens often.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549657October 12, 2023
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the power steering warning light illuminated. The contact stated that the vehicle jerked and the power steering was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 212,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545480September 19, 2023
UNKNOWN OR OTHER
To whom it may concern: I have had my vehicle fixed twice for the same problem . The automotive service shop that fixed it said it was a part called an autonator. It makes a clicking sound when the vehicle shuts off. It has been repaired twice and eventually it starts back. Also one side of the heating system works. When you turn it on one side stays cool and the other side gives the warm air.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539165August 17, 2023
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel stiffened, and the vehicle was difficult to maneuver. After restarting the vehicle, the failure persisted. The EPS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the EPS module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V450000 (Steering),but the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539190August 17, 2023
LANE DEPARTURE: WARNING, BACK OVER PREVENTION: WARNINGS, ELECTRICAL SYSTEM
On July 11th 2023 I finalized the purchase of a black 2014 Chevy Impala LT at Premiere Auto Solutions LLC. The beginning of the week of July 22nd I started hearing loud noises coming from back tire area. On approximately July 24th, the engine light came on for small Evaporation leak code. Returned back to Premiere Auto and spoke with worker\dealer about situation with the car. Was told by this person after a test drive with him that the back tire noises are normal due to the braking system, and he cleared the engine code from dash panel. Within the next week, back tire noise got worse and engine light came back on along with message to service front camera\side detection system. Car diagnosed by two mechanics for replacement of back rotors\brakes and Evaporation purge valve. Attempted to contact Premiere Auto to no avail. On August 4th the vehicle suffered an electrical failure with total loss of power while driving. On August 7th the car was towed to Bob Johnson Chevrolet at 1271 W. Ridge Rd. Rochester, NY, 14615. The car is still there diagnosed with a shorted wire to the front camera module which renders the car inoperable, and is not covered by the extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532552July 16, 2023
SERVICE BRAKES, ENGINE, POWER TRAIN
Fourth time I had submitted this text so this one will be vague. I've had to Repair my stuts and shocks and brakes to my vehicle due to ongoing issues with tires while divingand hitting small speesbumps and potholes. I did replace low performance tires and still was an issue with my struts and shocks when I drive causing me to hit a bump or a small hole and diverts me to the next lane of ongoing traffic also I had to my battery replaced twice. To find out that it was only due to corrosion and the battery cables slipping was frustrating cause I did replace the battery and key fob battery already. Car wouldn't start and when it did it took forever hours to restart and engine still seems to get bogged down In ongoing traffic. Which was the prior issue no power no matter how hard i press the gas. I took to autozone and they did a reading which came back that everything was okay including the battery which was obviously not okay. It was leaking fluid and i have already replaced year and half ago due to same issue. They cables seem to slip over time on its own. What to do? Thank you for your time to look into this issue. Kindest Regards
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532193July 14, 2023
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
Power steering stability trak doors locking making clicking sound all this shows up on dash and the car feels like it is accelerating and then jerks slows down and a big sound putting it into gear and a code that says U0101
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531722July 11, 2023
STEERING, ELECTRICAL SYSTEM, SERVICE BRAKES
I have a 2014 Chevy Impala LTZ, owned it for 9 years. Just started with issues within the last 6months and it just seems to be getting worst everyday. While making a left turn, not even driving 5mph my power steering fails and the drivers side tires seem to lock up as if the car would be hydro planing. Once it happens the dashboard Alerts come on such as Stabilitrac, Traction Control, ABS, Service Break Assistance, Power Steering, and I lost control of the car in the middle of the road!! Brought the car to the shop they change the wheel bearings. We also changed the brakes in March of this year, we had a front and back realignment plus new tires within the last 6 months. The dealer we got it from is no longer in business, as I did buy it used. I called the Chevrolet 800 number for recalls but no luck finding anything. After searching year/make/model I found similar issues to other "2014 Chevy" within the last couple of years. This is a serious issue and it can become dangerous while driving with my family in the car. I can't afford another vehicle as this car is my reliable vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530131July 3, 2023
BACK OVER PREVENTION: WARNINGS, POWER TRAIN, VEHICLE SPEED CONTROL
There is a current recall on Chevy impalas with the trans mod control system but my vin number is not apart of the recall but my car is doing everything that recalls states. The recall number is 14V614000. The recall date 10-01-2014. My vehicle is 2014 and I have only had it for 2 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529606June 29, 2023
SERVICE BRAKES
The recall said it was completed in 2014, but my parking brake will engage while I'm driving and has risked my life in multiple occasions. So I believe the recall was not done properly as my parking brake still engages while I'm driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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