Chevrolet Impala Complaints (2005)

609 consumer complaints on file.

#10189556May 2, 2007
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CURRENT AND FAILURE MILEAGE WERE 30000. WHILE DRIVING THE VEHICLE AT 45 MPH THE VEHICLE WOULD DRIVE WEIRD,VEERING TO THE SIDE OF THE ROAD. THE VEHICLE HAD BEEN TO THE DEALER NUMEROUS AMOUNTS OF TIMES AND THEY CONTINUED TO TELL HER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. A DIFFERENT MECHANIC TOLD HER THAT THE VEHICLE NEEDED A WHEEL ALIGNMENT, NEW BRAKES, AND NEW ROTORS. THE VEHICLE HAD BEEN IN A CRASH PREVIOUSLY. AK UPDATED 06/08/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189539May 2, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I PURCHASED A VEHICLE FROM BILL WINK CHEVORLET UNDER THE ASSUMPTION THAT IT WAS A QUALITY USED VEHICLE. AS SOON AS I DROVE IT OFF THE LOT, I NOTICED THERE WAS A PROBLEM WITH THE WAY THE VEHICLE VEERED AND STOPPED. I TOOK IT BACK TO THE DEALER TO HAVE IT LOOKED AT AND WAS TOLD THAT IT WAS OK. I REPEATED THIS SEVERAL TIMES AND WAS TOLD THE SAME THING. FINALLY I HAD ENOUGH OF THIS CAR AND ATTEMPTED TO TRADE IT BACK IN TO THE DEALER WHO OFFERED ME VERY LITTLE FOR THE VEHICLE. SO I WENT TO ANOTHER DEALER AND WAS AT THAT POINT TOLD THAT MY CAR WAS ONCE AND ENTERPRISE RENTAL CAR AND HAD BEEN INVOLVED IN AN ACCIDENT PRIOR TO MY PURCHASE. I HAVE TWO YOUNG CHILDREN AND I DON'T NOT WANT THIS CAR IF IT HAD BEEN INVOLVED IN AN ACCIDENT. I CONTACTED SEVERAL PEOPLE INCLUDING THE OWNER BILL WINK HIMSELF AND WAS UNABLE TO REACH A RESOLUTION, WHICH BRINGS ME HERE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10189375May 1, 2007
STEERING
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HEARD A LOUD NOISE COMING FROM THE STEERING WHEEL WHEN DRIVING IN REVERSE. HE TOOK THE VEHICLE TO THE DEALER ON FOUR OCCASIONS AND REPAIR WORK WAS PERFORMED. HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE AND THE NOISE RETURNED. THE CONTACT HAD ALL REPAIR ORDERS FOR EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT STATED THAT THE STEERING GEAR WAS REPLACED. THE CURRENT MILEAGE IS 30,100, AND FAILURE MILEAGE WAS 29,995. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188614April 23, 2007
ELECTRICAL SYSTEM
I HAVE A 2005 CHEVY IMPALA IT HAS AROUND 44000 MILES. I HAVE HAD IT ABOUT ONE YEAR,ABOUT A MONTH AGO MY WIFE WAS DRIVING HOME AFTER DROPPING ME OFF IT WAS ABOUT 2 IN THE MORNING SHE WAS ABOUT 10 MILES FROM THE HOUSE AND THE HEAD LIGHT WENT OUT ON HER. SHE GOT THE CAR STOPPED AND AFTER ABOUT 15 MINS THEY CAME BACK ON, SO SHE STARTED TO GO AGAIN GOT ABOUT 5 MORE MILES AND THEY WENT OUT AGAIN. AFTER ABOUT 10 MINS THEY CAME BACK ON. THERE HAS BEEN NO PROBLEMS FOR ABOUT 3 WEEKS. THEN AGAIN THE OTHER NIGHT THEY DID THE SAME THING BUT THIS TIME SHE WAS GOING AROUND A CURVE IN THE ROAD (THANK GOD SHE KNEW THE ROAD) NOW SHE ONLY DRIVES THE CAR AFTER DARK IF SHE HAS TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188454April 20, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING 50 MPH AT NIGHT THE HEADLIGHTS DIMMED WITHOUT WARNING. APPROXIMATELY FIFTEEN SECONDS LATER THE HEADLIGHTS ILLUMINATED AGAIN. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 40,595.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187677April 12, 2007
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL*- THE CONTACT OWNS A 2005 CHEVROLET IMPALA LS. ON 03/30/07 WHILE DRIVING 55 MPH ON A CLEAR, DRY DAY THE FRONT PASSENGER'S SIDE TIRE BLEW OUT. THEY WERE ABLE TO PULL TO SIDE OF THE ROAD, AND RAISED THE VEHICLE TO CHANGE THE TIRE. THEY WERE ABLE TO PUT THE SPARE TIRE ON THE VEHICLE, AND WERE IN THE PROCESS OF PUTTING ON THE LUGS NUTS WHEN THE VEHICLE DROPPED FROM THE JACK, AND SNAPPED THE JACK ON BOTH ENDS. WHEN THE VEHICLE FELL, THE TIRE WELL HIT THE DRIVER ON THE HEAD AND SHOULDER CAUSING INJURY. THE SPARE TIRE CAME OFF AND KNOCKED THE DRIVER FORWARD. THE FRONT PASSENGER'S SIDE ROTOR FELL ONTO THE PAVEMENT. SHE HAD TO CALL 911 FOR POLICE ASSISTANCE. THE STATE TROOPER RAISED THE VEHICLE WITH HIS JACK AND WAS ABLE TO CHANGE THE TIRE FOR THE CONTACT. THE TROOPER LOOKED AT THE JACK, AND BELIEVED IT TO BE DEFECTIVE. THE CONTACT HAS THE TROOPER'S INFORMATION AVAILABLE IF THE NHTSA INVESTIGATORS NEED TO CONTACT HIM. THE CONTACT FILED A COMPLAINT WITH GM, AND SHE WAS GIVEN CASE# 71-506141092. THE CURRENT MILEAGE WAS 52,507 MILES.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10187282April 8, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
WINSHIELD WIPERS WILL NOT GO DOWN IN THE PARK POSITION. FIXED ONCE AT DEALER AND WITHIN A WEEK BROKE AGAIN. CAR STILL UNDER WARRANTY, BUT DEALER REFUSED TO FIX AT THEIR EXPENSE. HARD TO DRIVE WITH WINSHIELD WIPERS IN UP POSITION BLOCKING VIEW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186372March 28, 2007
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE DRIVING THE CAR THE STEERING WHEEL MADE LOUD NOISES. I TOOK THE CAR TO THE DEALER, AND WAS TOLD THAT THE STEERING PUMP FAILED, AND THE LINE HAD A SMALL LEAK. I HAD TO PAY $800 TO GET THE CAR FIXED. I WAS TOLD BY ONE OF THE TECHNICIANS THAT THIS WAS A COMMON PROBLEM FOR THE IMPALA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184624March 9, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENT WARNING "SERVICE TRACTION SYSTEM" WHICH SHUT OFF BOTH THE TRACTION SYSTEM AND THE FOUR WHEEL ABS SYSTEM (THE SAFETY ISSUE). REGULAR BRAKING STILL WORKED. DIAGNOSED AT THE SHOP AS A FAULTY RIGHT REAR WHEEL SPEED SENSOR, AND THE FAULT HAS APPARENTLY BEEN CORRECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184316March 6, 2007
EXTERIOR LIGHTING:HEADLIGHTS, WHEELS:HUB
THERE ARE TIMES WHEN I AM DRIVING AT NIGHT MY HEADLIGHTS WILL GO OUT. I USUALLY CAN GET THEM BACK ON. IT IS SCARY WHEN THIS HAPPENS. IT HAS HAPPENED IN RAIN STORMS AT NIGHT AND THERE IS ONCOMING TRAFFIC. I HAVE ALSO HAD A WHEEL HUB THAT HAS BEEN REPLACED WHEN MY CAR WAS ONLY 1.5 YEARS OLD. I WAS TOLD THERE IS NO RECALL ON THIS AND I CAN'T FIND ONE. I HAD TO PAY TO REPLACE THE NEW PART ON A FAIRLY NEW CAR. I HAVE THE OLD PART IN MY TRUNK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174887December 1, 2006
ELECTRICAL SYSTEM:IGNITION
I HAVE HAD STALLING UPON ATTEMPTING TO START MY VEHICLE. I HAVE CONTACT GM & WAS TOLD THAT NOTHING IS DEFECTIVE IN MY CAR. MY CAR HAS BEEN TO A GM SERVICE DEPT. FOR SERVICE MORE THAN 10 TIMES SINCE MAY 2006. I WOULD LIKE TO KNOW WHAT RECOURSE DO I HAVE WITH REGARDS TO ADDRESSING MY VEHICLE'S DEFECT? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174938December 1, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DT*: THE CONTACT STATED THE SPEEDOMETER BECAME INOPERABLE AND HAD TO BE REPLACED. THE SERVICE DEALER REPLACED THE INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174003November 21, 2006
STEERING
HAD TO PAY DEALERSHIP TO LUBE MY INTERMEDIATE STEERING SHAFT DUE TO IT BEING DEFECTIVE. VEHICLE STARTS TO MAKE A POPPING NOISE FROM UNDER THE HOOD WHEN TURNING AT LOW SPEEDS. FILED CLAIM WITH GM BUT THEY WOULD NOT PAY. THEY CLAIM IT IS A MAINTENANCE ISSUE. THE SHAFT IS SEALED IT WAS NOT INTENDED TO BE LUBED SEVERAL TIMES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172814November 7, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 CHEVY IMPALA, NOT ONLY MINE BUT I'VE ALSO READ OTHERS THAT ON AN INCLINE THEY TEND TO ROLL BACKWARDS WHEN FOOT IS TAKEN OF BRAKE, I BELIEVE THIS IS A SAFETY PROBLEM--NOT SOMETHING THAT IS TAKEN FOR GRANTED WITH THIS VEHICLE. THANKS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172331November 1, 2006
FUEL SYSTEM, GASOLINE
DT*: THE CONTACT STATED THE FUEL PRESSURE REGULATOR WAS LEAKING GAS UNDER NORMAL ROAD CONDITIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170500October 11, 2006
EXTERIOR LIGHTING:TAIL LIGHTS
DT*: THE CONTACT STATED WATER COLLECTED IN THE TAIL LIGHTS. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE TAIL LIGHTS NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169008September 22, 2006
SEAT BELTS:REAR/OTHER
FOUND THE RIGHT REAR SEAT BELT CONNECTION TWISTED WHERE IT MOUNTS TO THE CAR CHASSIS. IT DOES NOT APPEAR TO BE MOUNTED IN THE SAME MANNER AS THE LEFT REAR SEAT BELT CONNECTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169014September 22, 2006
STEERING
CLUNKING/BANGING NOISE FELT IN STEERING WHEEL, GAS AND BRAKE PEDALS WHEN TURNING RIGHT OR LEFT AND SOMETIMES WHEN GOING STRAIGHT ON A ROUGH SURFACE. TAKEN TO DEALER THREE TIMES FOR REPAIR. THE FIRST AND SECOND TIME LUBE KIT WAS REPLACED ON STEERING SHAFT. THE THIRD TIME, OWNER WAS TOLD THAT THE WHOLE STEERING SHAFT WOULD NEED TO BE REPLACED AND THAT THE PART WAS BEING REDESIGNED BY GM AND WOULD NOT BE AVAILABLE FOR SIX MONTHS OR MORE. OWNER WAS TOLD THAT CAR WAS SAFE TO DRIVE IN THE MEANWHILE. OWNER WAS TOLD THAT THERE WAS A BULLETIN REGARDING THIS ISSUE. OWNER FILED A COMPLAINT WITH GM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168677September 19, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, WITHOUT ANY WARNING SIGNAL SMOKE STARTED COMING FROM UNDER THE DASH BOARD AND NOTICED THE A/C BLOWER HAD SEIZED. THE CONTACT PULLED OVER AND WITH POLICE HELP DISCONNECTED THE A/C BLOWER FUSE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED OVER LOAD CURRENT TO THE BLOWER MOTOR, THE CONTROL MODULE AND THE 30 AMPS FUSE. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO A DEALERSHIP WHO REPLACED THE BLOWER, CONTROL MODULE AND 30 AMP FUSE HOLDERS. THE CONTACT EXPRESSED CONCERN DUE TO THE LACK OF WARNING SIGNAL IN THE PRESENCE OF A SERIOUS ELECTRICAL FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167281September 3, 2006
AIR BAGS, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WE PURCHASED A 2005 CHEVROLET IMPALA FROM A DEALER ON MARCH 16, 2006. ON MARCH 21, 2006, WE WERE TRAVELING DOWN A 2 LANE HIGHWAY AT 45 MPH. THE TRAFFIC IN FRONT OF US STOPPED SUDDENLY. I APPLIED THE BRAKES AND HEARD A LOUD POP. THE BRAKE PEDDLE THEN WENT TO THE FLOOR AND I HIT THE VAN IN FRONT OF ME TWICE BEFORE I WAS ABLE TO TURN DOWN A SIDE STREET AND LET THE CAR COAST TO A STOP. OUR INSURANCE ADJUSTER CAME OUT THE NEXT MORNING AND TOOK PICTURES. THE CAR WAS SENT TO A BODY SHOP TO BE TORN DOWN. GM WAS NOTIFIED OF THE PROBLEM WITH THE BRAKES. THE BODY SHOP WAS TOLD NOT TO TOUCH THE CAR UNTIL GM COULD SEND AN INSPECTOR TO TAKE A LOOK AT IT. THE INSPECTOR FINALLY CAME OUT AND RETRIEVED THE INFORMATION FROM THE BLACK BOX AND TOOK PICTURES OF THE BRAKE LINKAGE SYSTEM. HE ASKED IF WE HAD FOUND ANY PARTS IN THE FLOOR UNDER THE STEERING COLUMN AFTER THE ACCIDENT. WE TOLD HIM NO. GM THEN TOOK 5 MONTHS TO FINISH THEIR INVESTIGATION. WE WERE NOT ALLOWED TO ALLOW ANYONE TO TOUCH THE VEHICLE UNTIL THEY WERE DONE. THEY CAME BACK TO US AND TOLD US THAT THEY WERE NOT RESPONSIBLE AND THAT THE BRAKES HAD BEEN TAMPERED WITH. WE WERE ALL SET TO GO AFTER THE DEALER WHEN MY HUSBAND DECIDED TO LOOK AT THE BRAKES HIMSELF. WHEN HE DID, HE FOUND THE "MISSING" PART THE INSPECTOR HAD ASKED ABOUT. THE PART WAS VISIBLY BROKEN. GM HAS LAUGHINGLY OFFERED US $2,000.00 FOR THIS INCIDENT. MY HUSBAND AND I SUSTAINED MORE THAN $2,000.00 IN MEDICAL BILLS. THIS IS A COMPLETE JOKE. IN ADDITION TO THE BRAKE FAILURE, NEITHER ONE OF OUR AIR BAGS DEPLOYED EVEN THOUGH WE HIT THE OTHER VEHICLE STRAIGHT ON TWICE. THERE HAS BEEN NO RECALL ON THIS BRAKE PART OR AIR BAGS. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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