Chevrolet Impala Complaints (2000)

818 consumer complaints on file.

#10115926March 28, 2005
SEAT BELTS:FRONT
CONSUMER'S SON WAS INVOLVED IN A HEAD ON COLLISION AT 55 MPH. UPON IMPACT, THE FRONTAL AIR BAGS DID NOT DEPLOY. THERE WERE NO INURIES, HOWEVER, BOTH VEHICLES WERE TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10115052March 14, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING 20 MPH CONSUMER HEARD A KNOCING NOISE COMING FROM THE ENGINE COMPARTMENT. DEALRSHIP WAS NOTIFED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094364March 7, 2005
STEERING, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
LTR RE DEFECTIVE STEERING SYSTEM IN NUMEROUS AUTOMOBILES ESPECIALLY THE 2000 CHEVY IMPALA WHICH CAUSED HAND AND FINGER DEFORMALTIES TO THE CONSUMER. *TS *JB THE CONSUMER PURCHASED A 2000 VEHICLE AND STATED THAT HE WATCHED HIS FINGERS BECOME BENT AND TWISTED AS A RESULT OF STEERING. THE CONSUMER STATED THAT SIDE VIEW MIRROR HEIGHT OBSTRUCTS THE VIEW OF THE ON-COMING TRAFFIC. *TC *SC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10108630March 2, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE VEHICLE'S BRAKE LINE THAT GOES THROUGH THE FIREWALL RUPTURED CAUSING THE BRAKES TO FAIL WHEN THE DRIVER WAS COMING OUT OF THE DRIVE WAY. MANUFACTURER WAS CONTACTED BY OWNER. *NM THE RUPTURE WAS A RESULT OF PREMATURE TOTAL RUST THROUGH IN TWO LOCATIONS ALONG THE PIPE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111283February 10, 2005
ENGINE AND ENGINE COOLING
CONSUME STATED VEHICLE WAS PARKED FOR ONE WEEK, AND UPON GETTING BACK FROM VACATION, CONSUMER STARTED THE VEHICLE, AND IT BLEW UP. EVERYTHING UNDER THE HOOD WAS BROKEN IN LITTLE PIECES. CONTACTED THE DEALER. THE VEHICLE WAS SUPPOSEDLY FIXED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10110172February 9, 2005
STEERING
I STARTED HEARING A "CLUNKING" IN THE FRONT END. I CAN ALSO FEEL "JERKING" IN STEERING. IT IS ESPECIALLY DOMINANT WHEN I AM GOING SLOWER AND USING BRAKES, I SEEM TO BE ABLE TO FEEL AND HEAR IT BETTER WHEN SLIGHTLY TURNING TO THE RIGHT. I CAN ALSO BE STOPPED AND JUST TAKING OFF TO MAKE A TURN AND CAN HEAR THE CLUNKING. I AM SCARED THAT SOMETHING IS GOING TO FALL OFF SOMEDAY AND I WILL HAVE NO STEERING. HAD IT LOOK AT AND MECHANIC THOUGHT IT WAS A BROKEN TIE ROD END HE FOUND ON RIGHT SIDE, THAT WAS REPAIRED 2/7/05.. BUT CLUNKING AND JERKINESS IS STILL THERE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107635January 20, 2005
SUSPENSION:FRONT
SINCE SHORTLY AFTER CAR WAS PURCHASED THERE IS A NOTICEABLE CLUNKING/POPPING NOISE COMING FROM THE RIGHT FRONT OF THE CAR. THIS IS ESPECIALLY HEARD WHEN GOING OVER A BUMP. ORIGINAL THOUGHT WAS THAT IT WAS EITHER AN ARM OR A JOINT. DEALER SAID IT WAS NOT A PROBLEM AND SUBSEQUENT COMPLAINTS HAVE RESULTED IN MY BEING TOLD IT WAS EITHER "IN MY STEERING COLUMN" (WHICH I FIND ODD SINCE THAT IS ON THE LEFT), OR A "NOISE THAT DOESN'T MEAN ANYTHING", OR "SOMETHING TYPICAL TO ALUMINUM ROCKERS", OR EVEN THAT IT WAS SOMETHING THEY HEARD MANY COMPLAINTS ABOUT BUT IT WASN'T HURTING ANYTHING. I HAVE HAD THE CAR SINCE IT WAS NEW IN NOVEMBER 2000 SO APPARENTLY THE NOISE IS NOT A SAFETY HAZARD, OR AT LEAST NOT TO ME, AND NOT YET. I REMAIN CONCERNED AND COMPLAIN ABOUT IT ALMOST EACH TIME I TAKE IT IN TO THE MECHANIC FOR ANY OTHER WORK. TODAY THE LOCAL CHEVROLET REP OFFERED TO PAY 50% OF THE REPAIR COST TO DO SOMETHING TO THE STEERING WHICH THEY THINK IS THE CAUSE, BUT WHY SHOULD I PAY FOR SOMETHING THEIR CAR DOES THAT IT SHOULD NOT? BESIDES, I DON'T THINK A RIGHT FRONT TIRE AREA NOISE IS MUCH RELATED TO THE STEERING. INCIDENT DATE IS SINCE SHORTLY AFTER I PURCHASED THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106524January 18, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL PRESSURE REGULATOR FAILURE 3.4L V6 ENGINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107418January 18, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE VEHICLE WAS TAKEN FOR REGULAR CHECKUP WHEN RESULTS SHOWED THAT THE BRAKE PADS WERE FALLING OFF AND THE ROTORS NEEDED TO BE REPLACED. THERE WAS NO SIGN OF REPAIR PRIOR TO THIS OCCASION, WHICH COULD HAVE BEEN DANGEROUS IF THE VEHICLE WAS TRAVELING ON THE HIGHWAY AND THE BRAKES DID NOT OPERATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106585January 18, 2005
STEERING:GEAR BOX:SHAFT SECTOR
I BOUGHT THE CAR NEW AND WITHIN 32000 MILES YOU COULD FEEL A CLUNK IN THE STEERING COLUMN. THE IMPALA WAS DRIVEN UNDER NORMAL DAY TO DAY USAGE AND WAS PROPERLY MAINTAINED. TOOK THE CAR IN FOR WARRANTY WORK AND WAS TOLD THEY HAD TO LUBE AND REPLACE A PIECE ON THE INTERMEDIATE SHAFT OF THE STEERING. NOW AT 81000 MILES THE SAME CHARACTERISTICS SHOW UP AGAIN! INTERMEDIATE SHAFT ON STEERING COLUMN STARTS WITH A CLICKING NOISE AND THROUGH USAGE AND TIME GETS WORSE. YOU START FEELING THE CLICK THROUGH THE STEERING COLUMN AND WHEEL AT LOW SPEEDS AND WHEN THE BRAKE IS DEPRESSED WHILE DRIVING! I FEEL AS AN AIRCRAFT MECHANIC AND IN MY PROFESSIONAL OPINION GM NEEDS TO BE MADE TO HAVE A RECALL ON ALL IMPALA'S PRODUCED FROM 2000 THRU 2004. THIS CLICKING IS A FAILURE OF THE INTERMEDIATE SHAFT AND OTHER STEERING COMPONENTS ASSOCIATED IT AND WILL LEAD TO SUBSEQUENT FAILURE AND ACCIDENT IN THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106514January 17, 2005
ENGINE AND ENGINE COOLING
LEAK OF COOLANT, LOW COOLANT LIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106330January 14, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
SMELLED GASOLINE. FUEL PRESSURE REGULATOR FAILED. WAS REPLACED, OLD PART IS NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107169January 11, 2005
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
THE STEERING WHEEL LOCKS UP WHEN THE VEHICLE IS MAKING TURNS WHICH INCREASES THE RISK OF A CRASH. TAKEN TO DEALER FOR CHECK UP, AND RESULTS SHOWED THAT A GEAR IN THE STEERING BOX NEEDED TO BE REPLACED.*AK. THE POWER STEERING STOPS WORKING DURING TURNS. SOMETIMES IT DIDN'T WORK AT ALL, OTHER TIMES, IT WORKED WHEN STARTING A TURN THE STOPPED PART WAY THROUGH THE TURN. A SMALL PERSON WOULD HAVE A PROBLEM TURNING THE VEHICLE. TOOK VEHICLE TO USED CAR DEALER, AND MECHANIC ADVISED HIM THAT A GEAR IN THE STEERING BOX WENT BAD, AND PUT A NEW STEERING BOX IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109454January 7, 2005
STEERING:RACK AND PINION, ELECTRICAL SYSTEM, WHEELS
THE RACK AND PINION STEERING ASSEMBLY FAILURE. RACK AND PINION LEAKED AND HAS BEEN SERVICED AND STILL HAS PROBLEMS. *BF THE LOW TIRE PRESSURE LIGHT HAD COME ON AND THERE WAS A RATTLING NOISE COMING FROM THE RIGHT FRONT WHEEL WHILE THE VEHICLE WAS IN MOTION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104777December 30, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL GAUGE ON MY 2000 IMPALA READS FULL ALL THE TIME THE CAR IS MOVING. I HAVE CO WORKER WITH THE SAME CAR AND SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103031December 15, 2004
STEERING:GEAR BOX:SHAFT SECTOR
A 'CLUNK' WITH ASSOCIATE 'LOOSENESS' IN THE STEERING OF OUR 2000 IMPALA IS NOTED. OUR RESEARCH INDICATES THAT MANY OWNERS OF SIMILAR MODELS WHO EXPERIENCED THIS OCCURRENCE AND, BY SOME DEALERS, WAS CORRECTED BY REPLACEMENT OF THE INTERMEDIATE STEERING SHAFT. WE ARE CONCERNED THAT WE HAVE A PROBLEMATIC STEERING ASSEMBLY AND DO NOT KNOW IF THIS CAN LEAD TO FAILURE OR NOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102348December 8, 2004
ENGINE AND ENGINE COOLING
I FILED THIS SAME COMPLAINT LAST YEAR AT THE SAME TIME. THE CAR OPERATED FINE FOR EXACTLY ONE WHOLE YEAR AFTER DEALERSHIP REPLACED THE FUEL REGULATOR. THE FAILURE IS THAT THE VEHICLE STALLS WHILE DRIVING. WHEN THIS OCCURS THERE IS A TOTAL LOSS OF POWER AND CONTROL OF THE CAR. I AM UNABLE TO STEER, STOP, EVERYTHING LOCKS UP. THE CONSEQUENCES OF DRIVING A CAR LIKE THIS IS ME LOSING MY LIFE. ON 11/29/04 IS WHEN THE PROBLEM RECURRED. THEN ON 11/30 AS I WAS DRIVING TO WORK IT STALLED WITH A PUBLIC TRANSPORTATION BUS ON MY TAIL, THE CAR LOSS POWER. THE BUS DRIVER WAS HONKING HIS HORN AND FLASHING HIS LIGHTS BUT SHOWED LITTLE SIGNS OF SLOWING DOWN FOR A CAR THAT WAS STALLED OUT. I FEEL THESE VEHICLES WITH THIS PROBLEM SHOULD BE TOTALLY RECALLED UNTIL THE MANUFACTURER CAN DETERMINE WHAT IS CAUSING THE PROBLEM. I AM WILLING TO ALLOW THEM TO TROUBLESHOOT MY CAR TO EVERY EXTENT. IT HAS BEEN AT THE DEALERSHIP FOR ALMOST 2 WEEKS AND ALL THEY CAN SAY IS TO CONTINUE DRIVING THE CAR UNTIL IT GETS WORSE. THAT IS DEFINITELY NOT AN OPTION AS I DID LAST YEAR AND THEY STILL WERE NOT ABLE TO FIX THE CAR. THESE CARS ARE GOING TO CAUSE SOMEONE TO LOSE THEIR LIFE IF THEY HAVEN'T ALREADY AND SOMETHING NEEDS TO BE DONE ABOUT IT A.S.A.P. I REFUSE TO PICK UP MY CAR FROM THE DEALER UNTIL THEY HAVE A FIX, I ALSO REFUSE TO MAKE ANOTHER PAYMENT ON THE CAR UNTIL IT IS IN WORKING CONDITION. I FEEL THAT EITHER THIS CAR WILL EXPLODE ON ME THE NEXT TIME I ATTEMPT TO CRANK IT OR I AM GOING TO BE KILLED WHEN IT STALLS WHILE I AM DRIVING. MY LIFE IS WAY MORE VALUABLE THAN THIS CAR WILL EVER BE WORTH TO ANYONE. I DIDN'T GET MUCH ASSISTANCE FROM YOU LAST YEAR WHEN I FILED THIS COMPLAINT SO I AM HOPING YOU HAVE A NEW INSIGHT ON THE SERIOUSNESS THIS CAR POSES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102320December 7, 2004
FUEL SYSTEM, OTHER
ON SUNDAY MORNING DECEMBER 7,2003 MY 11 YR OLD AND I WERE HEADING OUT, I STARTED MY 2000 IMPALA LS AND "BOOM!! THE CAR BLEW,SHOOK, AND STARTED SMOKING, WE BOTH JUMPED OUT. MY NEIGHBORS CAME RUNNING TO SEE WHAT HAD HAPPEN. I CALLED MY INSURANCE AND THEY HAD A TOW TRUCK COME GET THE CAR TO MY MECHANIC. TURNS OUT THE FUEL PRESSURE REGULATOR MALFUNTION AND BLEW AND CAUSED THE EXPLOSION. MY MECHANIC AND I BOTH CALLED CHEVERLET ON THIS, THERE RESPONSE WAS"NOT ENOUGH REPORTS FOR A RECALL"BUT TO SAVE MY RECIEPTS AND WHEN THERE IS I WILL BE REIMBURSED.I GOT A REPORT NUMBER AND THAT WAS IT.AFTER ALMOST 2 WEEKS I GOT MY CAR BACK AND PAID OVER $1500.00 IN REPAIRS FOR THE DAMAGES CAUSED FROM IT. I FINALLY GOT A RECALL LETTER , CALLED CHEVERLET AND THEY GAVE ME ANOTHER FILE NUMBER TO PUT ON MY CLAIM FORM.I JUST GOT A CALL FROM THEM THIS PAST FRIDAY INFORMING ME THEY WILL ONLY REIMBURSE ME 800 AND SOME CHANGE. WHEN I ASKED WHY, ALL MARIO JOHNSON COULD SAY WAS THATS ALL WERE WILLING TO PAY YOU. SO I ASKED HIM IF EVERYONE WHOS CAR BLEW UP FROM THIS IS GOING TO HALF TO EAT ALMOST 50% OF THE COST FROM THERE FAULTY PART? HE REFUSED TO ANSWER ME. I BELIVE I AM ENTITLED TO MY TOTAL COST OF REPAIR OF THE $1500 + , NOT THE 800 AND SOME CHANGE THEY ARE OFFERING ME FOR THERE ERRORAND DEFAULT ON THIS CAR. I HOPE YOU CAN HELP ME AND OTHERS WHO ARE AND WILL BE IN THE SAME PERDICTAMENT AS MYSELF GET ALL OF OUR HARD EARNED MONEY BACK. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100986December 3, 2004
EXTERIOR LIGHTING:TURN SIGNAL
I OWN A 2000 IMPALA. FROM TIME TO TIME, THE TURN SIGNALS WILL STOP BLINKING OR WILL NOT BLINK AT ALL. IF I TURN THE EMERGENCY FLASHERS ON AND OFF, THEY WILL RESUME BLINKING.*AK I KNOW OF A MALIBU WITH THIS SAME PROBLEM. WHEN I MENTIONED THIS TO THE SERVICE DEPARTMENT WHERE I PURCHASED THE VEHICHLE, THEY KNEW WHAT THE PROBLEM WAS BUT SAID THERE WERE ONLY RECALLS ON TWO MODELS AND MINE WAS NOT ONE OF THEM. THIS HAS NOT CAUSED AN ACCIDENT BUT I THINK IT IS A SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100922December 2, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD GASKET LEAKING. LOW COOLANT LIGHT CAME ON. REPAIR IS APPROX $900.00 AT THE DEALER, BEARDMORE CHEVROLET. IN CHECKING FOR A CHEAPER REPAIR PRICE, SEVERAL MECHANICS STATED THEY HAVE REPLACED LOTS OF THESE ON THE IMPALA. SOUNDS LIKE A DEFECT. REPAIR IS BEING DONE TODAY, 2 DEC 04 AT BEARDMORE CHEVROLET, BELLEVUE NEBRASKA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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