Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10428210October 2, 2011
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
I HAVE A CHEVY IMPALA AND THE SERVICE TRACTION LIGHT COMES ON, THE TRACTION OFF LIGHT STAYS ON AND THE ABS LIGHT STAYS ON THEN WHEN YOU USE YOUR BRAKES IT IS LIKE THE BRAKE IS PUSHING YOUR FOOT BACK UP. THIS IS GOING TO CAUSE SOMEONE TO GET HURT. I HAVE REPLACED THE WHEEL BEARINGS 5-6 TIMES IN A YEAR. IT WILL WORK FOR A VERY FEW MONTHS AND THEN IT STARTS ALL OVER AGAIN. LAST THURSDAY I HAD PUT AN EXPENSIVE SET OF THE WHEEL BEARINGS ON IT AND BRAKES ALL WAY ROUND ON THE CAR. IT DID NOT MAKE IT OUT OF THE SHOP BEFORE ALL OF THESE LIGHTS STARTED COMING BACK ON. SO I HAD NEW WHEEL BEARINGS PUT BACK ON IT AGAIN TODAY AND IT IS STILL DOING THIS. GM NEEDS TO HAVE THIS PROBLEM FIXED. THEY SHOULD DO A RECALL AND FIX THIS PROBLEM, FROM WHAT I CAN READ ON THE INTERNET THERE IS A LOT OF PEOPLE HAVING THIS SAME ISSUE AND IT IS COSTING EVERYONE A LOT OF MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427787September 28, 2011
EXTERIOR LIGHTING
MY HUSBAND WAS DRIVING AT NIGHT AT APPROXIMATELY 55 MPH, WITH MY DIM HEADLAMPS ON. WITHOUT ANY WARNING THE HEADLAMPS WENT OUT, HE WENT OFF THE RIGHT SIDE OF THE ROAD WAY TO AVOID ANY PROBLEMS. AFTER CHECKING HE DID HAVE HIGH BEAMS AND FOG LIGHTS YET. HE PROCEEDED HOME ON HIGH BEAMS. THE LOW BEAMS NEVER HAVE COME BACK ON. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427050September 24, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE TURN SIGNALS STOP WORKING FOR NO REASON. BOTH RIGHT AND LEFT TURN SIGNALS WILL JUST NOT WORK. I FOUND A TEMPORARY FIX ON A CAR FORUM ON THE WEB. IF YOU TURN THE HAZARD LIGHT SWITCH ON AND OFF A FEW TIMES THEN THE TURN SIGNALS WILL WORK AGAIN FOR AWHILE. AT FIRST IT HAPPENED ONLY OCCASIONALLY. NOW IT IS HAPPENING ON A DAILY BASIS. AND YOU DON'T FIND OUT UNTIL YOU ARE GOING TO MAKE A TURN OR SWITCH LANES ON THE HIGHWAY. I FOUND SO MANY COMPLAINTS ABOUT THIS PROBLEM ON THE CAR FORUMS TO INDICATE TO ME THAT MINE IS NOT AN ISOLATED PROBLEM. THIS IS THE SECOND ELECTRICAL COMPLAINT I'VE HAD TO MAKE ON THIS CAR. THE OTHER PROBLEM WAS WITH THE SPEEDOMETER AND OTHER GAUGES NOT FUNCTIONING WHICH REQUIRED A VERY EXPENSIVE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425774September 16, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY WARNING WOULD ILLUMINATE SPORADICALLY, CAUSING THE VEHICLE TO BECOME UNRESPONSIVE TO STARTING ATTEMPTS. THE DEALER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425418September 14, 2011
ENGINE AND ENGINE COOLING:ENGINE
PASS LOCK SYSTEM "SECURITY" LIGHT COMES ON AND THE CAR WILL NOT START. HAPPENS RANDOMLY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425229September 13, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HEADLIGHTS FAILED SPORADICALLY. THE CONTACT MENTIONED THAT THE WERE REPLACED AS A TEMPORARY REMEDY BUT IT FAILED TO REPAIRED THE PROBLEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424695September 12, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY CAR HAS STOPPED FUNCTIONING CORRECTLY. THE NEEDLE WILL NO LONGER RETURN TO 0MPH AFTER COMING TO A STOP, AND WILL ONLY REDUCE SPEED IF I REPEATEDLY SHUT OFF AND START MY CAR. THE ONLY WAY TO KNOW MY SPEED IS TO SEE WHERE THE NEEDLE IS BEFORE DRIVING, BUT I HAVE NOTICED THAT SOMETIMES WHILE DRIVING THE NEEDLE WILL NOT REDUCE SPEED EVEN THEN AND I HAVE TO COME TO A COMPLETE STOP TO KNOW HOW TO GAUGE MY SPEED. I WAS SHOCKED TO LEARN THAT THIS IS NOT ALREADY A RECALL. THIS IS A POTENTIALLY DANGEROUS PROBLEM, BUT MOSTLY IT IS IRRATATING AND INCONVENIENT. I HAD THIS PROBLEM DIAGNOSED AND THE PART ITSELF IS OVER $400, AND THE REPAIR WOULD TAKE A WEEK. MY FAMILY HAS ALWAYS BOUGHT GM VEHICLES AND I AM DISAPPOINTED AFTER READING THE MANY COMPLAINTS ONLINE THAT THIS PROBLEM HAS NOT BEEN TAKEN CARE OF BY THE MANUFACTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424027September 7, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
I HAVE A CHEVY 2004 IMPALA IN WE BEEN HAVING PROBLEMS SINCE WE GOT IT LAST YEAR ONE DAY THE CAR STARTED SHAKING IN IT CUT OFF WE GOT IT FIXED A COUPLE MONTHS LATER IT'S BACK DOING THE SAME THING IT DID AT I'M SICK IN TIRED OF SPENDING MY MONEY ON GETTING ALL THIS SELF FIX IN FOR IT TO HAPPEN AGAIN I LOOK ON INTERNET IN KNOW A LOT OF PEOPLE WITH THE SAME PROBLEM AND I'M PRETTY SURE YOU SEEN A LOT OF COMPLAINTS SO I THINK IT'S TIME FOR A RECALL 2000-2011 THESE CARS ARE MESSING UP BIG TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422688August 30, 2011
EXTERIOR LIGHTING
ROUGHLY AROUND 2 1/2 TO 3 YEARS AGO, I WAS DRIVING ACROSS A LEVEE WHEN MY HEADLIGHTS WENT COMPLETELY WENT OUT-THE LIGHTS CAME BACK ON THE NEXT DAY. THEN AGAIN 2 DAYS LATER WENT COMPLETELY OUT, THEREFORE, I HAD THE DIMMER SWITCH REPLACED. 2 MONTHS AGO MY HEADLIGHTS WENT OUT AGAIN. THIS TIME WHEN THEY CAME BACK ON, THEY ONLY WORKED ON BRIGHT. I CANNOT DIM MY LIGHTS AND HAVE BEEN PULLED OVER TWICE-ONCE BY A STATE TROOPER AND ANOTHER TIME BY THE LOCAL POLICE DEPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421684August 27, 2011
ELECTRICAL SYSTEM
04 CHEVROLET IMPALA. PASSLOCK SECURITY STOPS CAR FROM STARTING. 1. NOTHING LED UP TO FAILURE. CAR JUST TEMPORARILY WOULDN'T START. THES STARTS NORMALLY FOR A FEW DAYS. THEN BACK TO NO STARTING. 2.CAR TEMPORARILY DOESN'T START. HAPPENS 2-3 TIMES A WEEK. TAKES ANYWHERE FROM 15-30 MINUTES TO GET THE PASSLOCK TO RESET. HAS CAUSED ME TO BE LATE TO WORK AND OTHER APPOINTMENTS. 3. TAKEN TO DEALERSHIP $600 TO REPAIR PASSLOCK SECURITY DEVICE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421244August 23, 2011
ELECTRICAL SYSTEM
SECURITY LIGHT FLASHES AND HAS SHUT CAR DOWN AND WILL NOT START, UNTIL A SYSTEM RESET. IT HAS DONE THIS 8 TIMES IN LAST 3 MONTHS. FAMILY HAS BEEN INVOLVED EVERY TIME. AFTER EXTENSIVE RESEARCH, THE PASSLOCK SYSTEM HAS BEEN A CULPRIT FOR MANY A OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420768August 19, 2011
ELECTRICAL SYSTEM
I DROVE TO THE DRY CLEANERS AND TURNED OFF THE CAR. WHEN I CAME BACK THE CAR WOULDN'T START WITH THE KEY. I HAD THE PROBLEM BEFORE. I LET IT SIT FOR ABOUT 10MINS AND THE CAR STARTED WITH THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418632August 12, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE NEEDLE ON THE SPEEDOMETER DOES NOT WORK. I DO NOT KNOW HOW FAST THAT I AM GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419167August 12, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN STARTING HER VEHICLE SHE NOTICED THAT THE ACCELERATOR PEDAL WOULD DEPRESS ON ITS OWN AND THE RPMS WOULD INCREASE EXCESSIVELY. THE VEHICLE WAS INSPECTED BY SEVEN INDEPENDENT MECHANICS WHO ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT SHE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417025August 4, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN MAKING TURNS AT LOW SPEEDS, THE BRAKES WOULD GRIND AND EXHIBIT AN ABNORMAL NOISE. ALSO, THE ABS WARNING LIGHT WOULD ILLUMINATE AFTER THE FAILURE OCCURRED. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT THE ABS SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED YET SHORTLY AFTER LEAVING THE DEALER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417059August 4, 2011
SERVICE BRAKES, HYDRAULIC, EQUIPMENT
BRAKE PAD AND ROTOR. AT 14,584 & 49,883 MILES PADS ON ALL 4 WHEELS & REAR ROTORS WERE REPLACED. PADS BECAUSE OF SEVERE WEAR. REAR ROTORS ON BOTH OCASSIONS WERE SEVERELY RUSTED AND WARPED CAUSING THE FRONT BRAKES TO PROVIDE ALL THE BRAKING FORCE RESULTING IN SEVERE WEAR & DAMAGE TO THE FRONT PADS. AT 14584MILES TOOK CAR TO CHEVY. DEALER BECAUSE OF NOISE AT REAR WHEN STOPPING. REAR ROTORS & PADS REPLACED UNDER WARRANTY, FRONT PADS AT OUR COST. AT ABOUT 35000 HAD FRONT BRAKES CHECKED BECAUSE OF LOUD SQUEALING, FOUND FRONT PADS TO BE GLAZED. REARS NOT CHECKED AT THIS TIME. AT49884 MILES BRAKES GAVE OUT WHEN EXITING X-WAY. WHEN THE WHEELS WERE PULLED REAR ROTORS WERE AGAIN FOUND TO BE COMPLETELY RUSTED & WARPED . ONE OF THE FRONT PADS HAD BROKEN & FALLEN OUT, THE OTHER PADS WERE SEVERELY WORN. ONCE AGAIN THE FRONT BRAKES WERE DOING ALL THE STOPPING BECAUSE OF THE DEFECTIVE REAR ROTORS. THIS TIME WE HAD TO PAY FOR THE WHOLE REPAIR. CHEVY. DEALER SAID GM FELT THIS WAS NORMAL WEAR. TWO SETS OF WARPED & RUSTED ROTORS IN LESS THAN 50000 MILES DOES NOT SEEM LIKE NORMAL WEAR, IT APPEARS MORE LIKELY TO BE A DEFECT IN THE QUALITY OR DESIGN OF THE ROTORS & THE PREMATURE FAILURE OF THE PADS IS A RESULT OF THIS DEFECT. A WEB SEARCH OF THIS PROBLEM SHOWS THAT WE ARE NOT THE ONLY PEOPLE HAVING THIS DEFECT WITH RUSTY & WARPED REAR ROTORS ON GM PRODUCTS OF THE SAME MODEL YEAR. SERVICE TECH'S I'VE TALK TO ABOUT IT TELL ME IT'S NOT UNCOMMON TO SEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416333July 30, 2011
ELECTRICAL SYSTEM
2004 IMPALA- SECURITY LIGHT WILL COME ON AND CAR WILL NOT START. MUST TURN KEY TO ON POSITION, LET SIT BETWEEN 10 AND 60 MINUTES, TURN KEY OFF AND RESTART, THIS HAPPENS MORE AND MORE. IM PREGNANT AND THIS HAPPENED AND I NEARLY PASSED OUT DUE TO THE HEAT. THIS OCCURS NEARLY EVERY TIME I ATTEMPT TO START VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415563July 28, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A 2004 CHEVY IMPALA WITH 76,000 MILE'S ON IT AND I HAVE BEEN HAVING A TON OF PROBLEMS WITH IT EVEN AFTER SPENDING HUNDREDS OF DOLLARS IN SHOP FEES TRYING TO FIX THE PROBLEM'S, THE SPEEDOMETER STICKS OR JUST DOESN'T WORK AT ALL SO I CAN NEVER TELL HOW FAST I'M GOING ALONG WITH THE TEMP. GAUGE SO I CAN'T TELL IF THE CAR IS OVER HEATING OR NOT. THE GAUGE CLUSTER IS FAULTY AND THE GAUGES ONLY WORK WHEN THEY WANT TO. I ALSO HAVE PROBLEMS WITH THE AUTOMATIC TRANSMISSION SLIPPING FROM 1-2, THE HIGH BEAM SWITCH DOESN'T WORK UNLESS YOU HOLD IT AND ANY TIME YOU USE A WINDOW OF HAVE THE REAR WINDOW DEFROST ON THE RADIO IS ALL STATIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409019June 27, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT A LOW SPEED, THE LOW BRAKE FLUID LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. AFTER REACHING HIS DESTINATION, THE CONTACT EXAMINED THE VEHICLE AND NOTICED A BRAKE FLUID LEAK. THE CONTACT ALSO STATED THAT THE BRAKE LINES NEAR THE MASTER CYLINDER WERE SEVERELY RUSTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THE CONTACT TO REPLACE THE BRAKE LINES. THE LEAKING BRAKE LINE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 26,388 . UPDATED 08/01/11*LJ UPDATED 08/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408950June 26, 2011
ELECTRICAL SYSTEM
MY DASH CLUSTER IS MALFUNCTIONING. IT SAYS MY CAR IS OVERHEATING. HAD IT WORKED ON AND AFTER FOUND IT WAS A KNOWN CLUSTER PROBLEM. THE SPEEDOMETER IS NOT ACCURATE AND I GOT PULLED OVER FOR SPEEDING. NEXT THE CRUISE CONTROL WENT OUT. NOW THE GAS GAUGE IS NEXT. CHECKED ON LINE AND GM IS AWARE OF THESE ISSUES BUT HAS DONE NOTHING. REPAIR BILL IS AROUND 500.00 DOLLARS. SEEMS UNFAIR TO ME. WILL BE TRAVELING ON INTERSTATE SOON HOPE NO ONE GETS HURT DUE TO SPEED/ENGINE OVER HEATING AND NOT KNOWING/RUNNING OUT OF GAS ON A BUSY INTERSTATE. I THOUGHT I BOUGHT A DEPENDABLE CAR...GUESS I WAS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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