Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10731130June 29, 2015
AIR BAGS
AT START UP, THE SERVICE AIR BAG CAME ON DASH AND THE AIR BAG SEAT BELT LIGHT CAME ON. AND NOW IT STAYS ON. I SEE THIS SEEMS TO BE A REGULAR PROBLEM WITH THE IMPALA.. IF THAT MANY PEOPLE ARE HAVING THAT PROBLEM IT SEEMS TO ME TO BE A FAULTY SOMETHING AND A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730857June 28, 2015
AIR BAGS
WHEN ADJUSTING THE STEERING WHEEL THE SERVICE AIRBAG LIGHT WOULD COME ON. NOW IT COMES ON QUITE OFTEN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730817June 27, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL, SUSPENSION
TRACTION CONTROL LIGHT ON , CAR LOSE POWER AND HAS TROUBLE STOPPING WHEN BRAKES ARE DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10727063June 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE SERVICE AIR BAGS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 72,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730099June 24, 2015
AIR BAGS
I BOUGHT THE CAR A FEW WEEKS LATER THE AIR BAG LIGHT COMES ON. IT COMES ON AND TURNS OFF AT RANDOM TIMES. I HAVE CALLED THE DEALER AND THEY SAID THERE IS NO RECALLS FOR IT. I ALSO LOOKED ONLINE AND THERE IS MANY MORE PEOPLE HAVING THE SAME PROBLEM WITH THERE AIR BAG SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730199June 24, 2015
AIR BAGS
SERVICE AIR BAG LIGHT CAME ON. HAD THE CAR SCANNED TO FIND OUT IT WAS A PASSENGER SIDE AIR BAG. NOW ON 6/2/15 I AM GETTING ANOTHER SERVICE AIR BAG LIGHT, BUT AFTER I SHUT THE CAR OFF, AND TURN IT BACK ON, THE LIGHT DOES NOT COME BACK ON. THE DEALER TELLS ME THAT UNTIL IT STAYS ON, THEY CAN NOT SCAN IT. I AM NOT VERY CONFIDENT IN THE AIRBAG SYSTEM. I HAVE BEEN TOLD BY A TECHNICIAN THAT IF ONE AIRBAG IS NOT FUNCTIONING RIGHT THE WHOLE AIR BAG SYSTEM SHUTS DOWN. SCARY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730191June 24, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, ENGINE
TRACTION CONTROL LIGHT, AND REDUCED ENGINE POWER LIGHT CAME ON. LOST POWER TO THE ENGINE AND HAD TO STOP. TURNED THE IGNITION OFF. WAITED 10 MINUTES AND STARTED THE CAR. RAN FINE UNTIL I GOT HOME. THIS HAPPENED A FEW TIMES BEFORE I TOOK THE CAR IN. FOUND OUT IT WAS AN ACCELERATOR PEDAL POSITION (APP) SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726252June 19, 2015
AIR BAGS, ENGINE AND ENGINE COOLING
THE SERVICE ENGINE LIGHT GOES ON INTERMITTENTLY. SOMETIMES STAYS OFF FOR UP TO A WEEK AND THEN COMES BACK ON. TOOK IT TO CHEVY DEALERSHIP AND WAS TOLD THE MODULE FOR THE DRIVER'S SIDE AIR BAG NEEDS TO BE REPLACED AT A COST TO ME OF $730- HOW CAN SOMETHING LIKE THIS HAPPEN WHEN THERE HAS BEEN NO ACCIDENT, LOW MILEAGE OR ANY TYPE OF "BUMPING" TO THE VEHICLE. I FEEL THIS IS A SAFETY ISSUE THAT GM SHOULD RESOLVE. UPON LOOKING INTO THIS COMPLAINT ON THE INTERNET, I SEE THERE ARE QUITE A FEW THAT HAVE THIS SAME PROBLEM. THIS IS SOMETHING THAT WOULD EFFECT ANY DRIVER WITH THIS PROBLEM IF THERE IS A SERIOUS ACCIDENT AND THE AIR BAGS DO NOT GO OFF AS INTENDED...UPDATED 10/20/15 *BF UPDATED 11/09/15*LJ.....UPDATED 08/11/16 *BF UPDATED 1/20/2016 *JS... UPDATED 10/26/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726265June 19, 2015
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
DRIVING ON INTERSTATE VEHICLE SUDDENLY LOST ALL POWER AND WOULD NOT ACCELERATE & QUICKLY DECELERATED WITH ANY PRIOR WARNING. 18 WHEELER ALMOST REAR ENDED ME. INSTRUMENT PANEL DISPLAYED, ENGINE POWER REDUCED,SERVICE TRACTION CONTROL, SERVICE STABILITRAK, AND CHECK ENGINE LIGHT. FINALLY EXITED INTERSTATE SAFELY AND SHUT DOWN ENGINE THINKING IT WAS GOING TO BLOW UP AND AFTER 2-3 TRIES TO RESTART MESSAGES DISAPPEARED AND VEHICLE SEEMED TO BE OK. TOOK VEHICLE TO MECHANIC & FOUND CODES EVIDENCING THE LOSS OF COMMUNICATION BETWEEN THE TAC AND OR THE APP UNITS CAUSING VEHICLE TO GO INTO LIMP MODE BUT COULD NOT GET THE CONDITION TO REOCCUR. MECHANIC HAD TO REMOVE CODES TO PERMIT TO DUPLICATE PROBLEM, COULD NOT DUPLICATE AND TOLD ME TO WAIT UNTIL RECURRED. WHILE LOOKING FOR REPAIR SHOP WAS SCARED IT WOULD HAPPEN AGAIN RECEIVED LETTER FROM GM STATING IF THE ABOVE CONDITION HAD OCCURRED THEY WOULD FIX. CALLED GM DEALER MENTIONED LETTER THEY REFUSED TO REPAIR UNLESS THE MESSAGES WERE PRESENT ON PANEL, REFUSED TO LOOK AT THE VEHICLE. CALLED GM CUSTOMER SERVICE REFERENCING LETTER, EXPLAINED GM DEALER REFUSED TO REPAIR. WAS TOLD BY ANGELA ISSUE WAS SAFETY RELATED PROBLEM BUT GM WOULD NOT ADMIT TO SAFETY ISSUE. GM AGREED TO PAY FOR ONE HOUR OF DIAGNOSTIC TIME TO DETERMINE IF VEHICLE QUALIFIED FOR REPAIR, DEALER WAS UNABLE TO DUPLICATE PROBLEM, REFUSED TO REPAIR. CALLED GM AND WAS TOLD NO REPAIR WOULD BE MADE EVEN THOUGH THE PROBLEM HAD OCCURRED AS STATED IN THE LETTER AND TO WAIT UNTIL SITUATION OCCURRED AGAIN THEN NOT TO START ENGINE AND TOW TO GM DEALER. WAS TOLD GM WOULD NOT PAY FOR TOW OR INCONVENIENCE AND IF THEY COULD SEE CODES THEY MIGHT REPAIR PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE SINCE WHEN THIS OCCURS THE VEHICLE LOSES ALL POWER AND BASICALLY SHUTS DOWN AND WILL NOT ACCELERATE BEYOND 5 MPH IF AT ALL. [XXX] [XXX] [XXX]@GMAIL.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725979June 18, 2015
POWER TRAIN, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
REDUCED ENGINE POWER, CAR CUTS OFF WHILE DRIVING. CHEVY IS AWARE OF DEFECT AND REFUSES TO RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725497June 16, 2015
AIR BAGS, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE AT AN INDEPENDENT MECHANIC FOR REPAIR, THE MECHANIC DIAGNOSED THAT THE WIRING HARNESS FOR THE PASSENGER SIDE AIR BAG FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,977. MA 08/05/2015 UPDATED 9/29/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725518June 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. UNDER THE FRONT PASSENGER SIDE SEAT, THE WIRING HARNESS FOR THE AIR BAG FRACTURED AND THE AIR BAG WARNING LAMP DID NOT ILLUMINATE TO INDICATE A FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE AIR BAG WIRING CONNECTOR. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V517000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,977. MA 08/05/15 UPDATED 9/24/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723753June 6, 2015
AIR BAGS
WHEN TRYING TO START THIS VEHICLE IT WILL NOT CRANK OVER. THE LIGHTS ON THE DASH LIGHT UP AND THE PROPER NOISES AS IF YOUR STARTING YOUR CAR COME ON; HOWEVER THE SERVICE AIRBAG SIGN COMES ACROSS MY DASH AND THE CAR WILL NOT CRANK OVER. I TRIED TO USE THE KEYLESS ENTRY AND THIS DOES NOT WORK EITHER. I HAVE PLACED A PASSENGER IN THE FRONT PASSENGER SIDE OF VEHICLE AND AFTER LEAVING THE IGNITION SWITCH TO ON FOR A FEW MINUTES THE CAR WILL THEN CRANK OVER. IT WILL EITHER START OR JUST CRANK OVER AND ACT AS THOUGH IT WILL START. IF IT DOES NOT START THE FIRST ATTEMPT I WAIT SEVERAL MORE MINUTES AND MESS AROUND GETTING IN AND OUT OF THE PASSENGER SEAT. IT WILL CRANK OVER AND START. AFTER READING SEVERAL COMPLAINTS ON... HTTP://WWW.IMPALAFORUMS.COM/CHEVY-IMPALA-8TH-GEN-DISCUSSION/328381-SERVICE-AIR-BAG.HTML#/FORUMSITE/20859/TOPICS/328381 I WONDER WHY THERE CANNOT BE A RECALL ISSUED ON THIS? IT APPEARS TO BE AN ONGOING SAFETY ISSUE. I HAVE HAD THIS AT THE DEALERSHIP WITHOUT SUCCESSFULLY BEING REPAIRED. IS THERE ANYTHING YOU CAN DO ABOUT THIS? I DO NOT FEEL SAFE IN MY OWN VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723133June 3, 2015
SEAT BELTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SEAT BELT WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,949.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722857June 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN DRIVING UP AN INCLINE AT VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY LOSE POWER OR FAIL TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723035June 2, 2015
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, TRACTION CONTROL, ENGINE POWER REDUCED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT INDEPENDENTLY REPLACED THE ACCELERATOR PEDAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722218May 29, 2015
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND RECURRED MULTIPLE TIMES BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ENGINE FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722235May 29, 2015
POWER TRAIN
I BOUGHT THIS CAR USED IN 2012. THIS CAR HAD PERIODIC ELECTRICAL ISSUES AND A CO2 SENSOR FAILURE, BUT THERE WERE NO ISSUES COMPARABLE TO A TOTAL TRANSMISSION FAILURE. EARLIER IN THE WINTER OF 2015, I NOTICED THAT THE TRANSMISSION WOULD NOT SHIFT UP INTO FOURTH GEAR ON THE FREEWAY UNTIL AFTER TEN MINUTES OF DRIVING. ONE DAY IN ANN ARBOR, MI, I WAS ACCELERATING OUT OF A TURN WHEN THE RPM METER STARTED REVVING TO 6,000 AND THE ENGINE LOST POWER. AFTER RESTARTING THE IMPALA, THE CAR WENT A FEW HUNDRED FEET TO RED LIGHT AND DIED AT THE INTERSECTION. I EVENTUALLY WAS ABLE TO DROP THIS VEHICLE OFF AT AN AUTOMOTIVE REPAIR SHOP FOLLOWING A LONG TRIP FULL OF TRANSMISSION FAILURES AND START-UPS. THE MECHANIC LATER STATED THAT THE TRANSMISSION WOULD NEED TO BE REBUILT. THE REPAIR COST WAS OVER $1,600 AND THE TRANSMISSION STILL POSSESSES THE SAME PROBLEMS THAT EXISTED PRIOR TO THIS EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722380May 29, 2015
AIR BAGS
SERVICE AIR BAG LIGHT RANDOMLY COMES ON. WARRING CAN BE ERASED BY PUSHING THE RESET BUTTON SO YOU CONTINUE TO VIEW INFORMATION WINDOW. MOVING DRIVER SEAT BACK OR FORWARD CAN SOMETHING ERASE THE WARRING. DEALER COULD NOT TELL IF DRIVER SIDE AIR BAG IS WORKING WHEN THE WARRING LIGHT IS ON, GO FIGURE! REPAIR COULD BE THOUSANDS OF DOLLARS. WHY ARE AIR BAGS NOT COVERED FOR A 100,000 MILES OR 10 YEARS LIKE EMISSION COMPONENTS? AFTER ALL AIR BAG SYSTEMS ARE SAFETY ISSUES AND EMISSIONS ARE NOT! I WILL JUST DRIVE THE VEHICLE AS IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721841May 28, 2015
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING APPROXIMATELY 65 MPH, THE TRACTION CONTROL AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED. AFTER DRIVING A FEW MILES WITH THESE INDICATORS ON THE DISABLING THROTTLE WARNING CAME ON AND THE VEHICLE STALLED. I MANAGED TO COAST OVER TO THE EMERGENCY LANE AND WAS ABLE TO RESTART THE CAR AFTER APPROXIMATELY 10 MINUTES. THIS HAD OCCURRED ON NUMEROUS OCCASIONS AND HAVE NOT BEEN ABLE TO HAVE IT SUCCESSFULLY REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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