Chevrolet Impala Complaints (2000)

818 consumer complaints on file.

#10176371December 18, 2006
STEERING
I AM THE ORIGINAL OWNER OF A 2000 CHEVY IMPALA WITH 85,000 MILES. INTERMEDIATE STEERING SHAFT FAILS EVERY 20-25,000 MILES. IT HAS BEEN REPLACED THREE TIMES ALREADY, AND IS FAILING AGAIN. DEALER ADMITS IT IS A DESIGN FLAW THAT AFFECTS ALL 2000-2005 DESIGN IMPALA'S. YOU KNOW IT IS FAILING WHEN YOU FEEL CLUNKING AND LOOSENESS IN THE STEERING AT LOW SPEEDS WHEN CORNERING. I HAVE TALKED WITH MANY OTHER IMPALA OWNERS, AND THEY HAVE IDENTICAL PROBLEMS. COSTS $250 EVERY TIME THIS PART MUST BE REPLACED. THIS IS A SIGNIFICANT SAFETY CONCERN WHEN A CRITICAL STEERING COMPONENT REPEATEDLY FAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175185December 5, 2006
VEHICLE SPEED CONTROL
I WAS DRIVING INTO THE PARKING LOT OF MY PLACE OF EMPLOYMENT. I WAS GOING SLOWLY AND ALL OF A SUDDEN THE CAR ACCELERATED TO A HIGH RATE OF SPEED AND, I COULD NOT STOP. I CRASHED INTO A CYCLONE FENCE, 2 CENTRAL A/C UNITS, WENT DOWN A HILL AND NEARLY CRASHED INTO 2 POLES . I FINALLY STOPPED THE CAR BY HOLDING THE BRAKES AND SHUTTING THE CAR OFF. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10175196December 5, 2006
VEHICLE SPEED CONTROL
I DROVE AROUND THE REAR OF MY HOME WHICH IS WHERE MY GARAGE IS LOCATED. I CAME TO A COMPLETE STOP. I ACTIVATED MY GARAGE OPENER FROM MY VEHICLE. ONCE THE GARAGE DOOR COMPLETED OPENED I TOOK MY FOOT OFF THE BRAKE PEDAL AND ALL OF A SUDDEN MY CAR ACCELERATED TO A HIGH SPEED. I COULD NOT STOP THE CAR. THE CAR JUMPED A 9 INCH LEDGE AND I CRASHED THROUGH MY GARAGE WALL, AND INTO MY BASEMENT AND THE CAR FINALLY STOPPED IN MY BASEMENT WHEN IT HIT MY COMPUTER DESK. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10174180November 24, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED. THERE WERE NO WARNINGS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO COULD NOT DETERMINE THE CAUSE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173449November 14, 2006
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
DT*: THE CONTACT STATED THE VEHICLE'S TURN SIGNAL INTERMITTENTLY DID NOT WORK WHILE TRYING TO SIGNAL IN ANY DIRECTION. ALSO THE HAZARD LIGHTS FAILED TO ILLUMINATE, WHEN THE HAZARD LIGHTS BUTTON WAS DEPRESSED. THE DEALER WAS CONTACTED, AND DETERMINED THAT THE CONTACT MAY NEED TO REPLACE THE TURN SIGNAL. THE CONTACT FOUND MANY OTHER CONSUMERS WITH THE SAME MODEL WHO HAD THIS SAME PROBLEM. THE VEHICLE WAS NOT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171789October 25, 2006
STEERING
DT*: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY ON NORMAL ROAD CONDITIONS AT 5 MPH, THE STEERING COLUMN LOCKED AND COULD NOT BE PULLED TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO WERE CURRENTLY EXAMINING THE VEHICLE. NO REPAIRS WERE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171754October 24, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2000 CHEVROLET IMPALA LS, 3.8 ENGINE. AT 78,000 MILES THE "LOWER INTAKE MANIFOLD GASKET" FAILED CAUSING LOSS OF COOLANT. REQUIRED $804 REPAIR. MY RESEARCH INDICATES THIS IS A WIDESPREAD PATTERN FAILURE OF GM 3.8 LITER ENGINES OF THAT YEAR, DUE TO INSUFFICIENT TORQUE ON THE INTAKE MANIFOLD BOLTS AND/OR A FAULTY GASKET. THIS AFFECTS OTHER GM BRANDS USING THE SAME ENGINE. A PROPERLY MAINTAINED ENGINE SHOULD NOT SUFFER THIS TYPE OF FAILURE AT 78K MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169848October 3, 2006
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ELECTRICAL SYSTEM:WIRING
MY 2000 IMPALA HAS A PROBLEM WITH THE PASSLOCK SYSTEM WHICH CAUSES THE VEHICLE TO STOP WORKING OR SURGE WHILE DRIVING AND CAUSES INTERMITTENT DIFFICULTIES WITH STARTING. THIS IS A WIDESPREAD PROBLEM AMONG GM OWNERS AND WE HAVE MADE NEARLY 13 VISITS TO THE DEALER TO ADDRESS THIS SAFETY ISSUE. WE HAVE HAD THE IGNITION REPLACED, BUT ON MOST VISITS GM STAFF ARE UNABLE TO DIAGNOSE, AND HENCE, UNABLE TO TREAT THE PROBLEM. ANOTHER SAFETY ISSUE IS RELATED TO STARTING. SINCE MY WIFE DRIVES THE CAR, SHE IS OFTEN LEFT UNSAFE IN AREAS DURING THE 20+ TIMES THAT SHE HAS NOT BEEN ABLE TO START HER CAR. WHILE NO INJURIES HAVE YET BEEN LINKED TO THIS PROBLEM WITH OUR VEHICLE, IS SUCH A WIDESPREAD PROBLEM WITH GM VEHICLES THAT IT NEEDS TO BE ADDRESSED. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168500September 18, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, WHEELS
DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. WHILE ACCELERATING FROM A STOP, THE TRANSMISSION DROPPED TO THE LOWEST GEAR WITHOUT WARNING, AND HESITATED BEFORE ENGAGING TO THE NEXT GEAR. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. ALSO, THE FUEL GAUGE DISPLAYED AN INCORRECT READING. FINALLY, WHILE DRIVING 30 MPH, THERE WAS A RATTLING NOISE IN REAR WHEELS. THE LAST TWO PROBLEMS WERE INSPECTED BY A DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167928September 12, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2000 IMPALA LS WITH 97000 MILES. THE CAR WILL STALL AT HIGHWAY SPEED. THIS HAS HAPPENED TO BOTH MY WIFE AND MYSELF SEVERAL TIMES THIS SUMMER. THE CAR HAS BEEN IN THE DEALERSHIP FOR 3 OF THE LAST 4 WEEKS AND I AM TOLLED THEY CAN'T FIND THE PROBLEM. I HAVE DONE A INTERNET CHECK AND HAVE FOUNDED SEVERAL OTHER OWNERS WITH THE SAME ISSUE. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE IS KILLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168088September 12, 2006
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS FAIL TO OPERATE WHEN LEVER IS MOVED OR STOP WORKING WHEN ACTIVATED. THE ONLY WAY TO RECOVER FROM PROBLEM IS TO PRESS THE HAZARD SWITCH. THEN THE SIGNALS OPERATE CORRECTLY. INTERMITTENT PROBLEM THAT OCCURS ABOUT ONCE A WEEK. DEALER SAID THERE IS NOTHING THEY CAN DO EVEN THOUGH THERE IS A RECALL FOR THIS VERY PROBLEM ON MALIBU AND PONTIAC CARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167052August 30, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE STALLED DURING STARTUP AND CRUISING. THE ENGINE STALLED 35 TIMES. THE VEHICLE WOULD USUALLY RESTARTED AFTER 5 TO 11 ATTEMPTS. ON 08/24/06, THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO WAS UNABLE TO LOCATE THE CAUSE OF THE PROBLEM. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS TAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166535August 25, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WITHOUT WARNING THE VEHICLE STALLED INTERMITTENTLY AT VARIOUS SPEEDS. THE CONSUMER ATTEMPTED TO RESTART THE VEHICLE. AT TIME IT WOULD START RIGHT UP. OTHER TIMES THE VEHICLE HAD TO COOL DOWN BEFORE IT WOULD RESTART. THE DEALERSHIP REPROGRAMMED THE COMPUTER BUT THE PROBLEM PERSISTED. *AK UPDATED 9/22/2006 - THE VEHICLE STALLED A COUPLE TIMES A WEEK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165568August 15, 2006
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TURN SIGNALS ONLY WORKING INTERMITTENTLY - MECHANIC UNABLE TO DUPLICATE PROBLEM ON TEST DRIVES. THIS IS DEFINITELY AN UNSAFE CONDITION ON THRUWAY AND EXPRESSWAY DRIVING WHERE LANE CHANGING AND USE OF SIGNALS ARE NEEDED TO USE OFF AND ON RAMPS. I HAVE DONE ENOUGH RESEARCH AND SEEN ENOUGH REPORTS OF THIS SAME ISSUE WITH BOTH THE IMPALA AND THE MALIBU TO BE QUITE SURE THERE IS A DEFECT IN THE MANNER IN WHICH THIS EQUIPMENT WAS MANUFACTURED OR ASSEMBLED. I AM REQUESTING A RECALL BE ISSUED TO CORRECT WHAT APPEARS TO BE A GREAT NUMBER OF VEHICLES ON THE ROAD WITH THIS SAME UNSAFE CONDITION BEFORE IT RESULTS IN A FATALITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164310August 3, 2006
STEERING
DT*: THE CONTACT STATED WHILE TURNING AT VARIOUS SPEEDS, THE STEERING COLUMN MADE A GRINDING NOISE AND THE STEERING WHEEL SHOOK. THE DEALERSHIP DETERMINED THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONSUMER DECLINED TO HAVE THE STEERING SHAFT REPLACED. UPDATED 08/25/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163045July 21, 2006
ELECTRICAL SYSTEM
FOR THE LAST YEAR MY SECURITY LIGHT WILL RANDOMLY COME ON. SOON AFTER..SOMETIMES HOURS, SOMETIMES DAYS...THE CAR WILL NOT START. I CONTACTED MY DEALER AND THEY SAID IT IS A PASSLOCK SECURITY CODE PROBLEM. THE CAR THINKS IT IS GETTING STOLEN AND YOU HAVE TO WAIT 15-20 MINUTES AND TRY AGAIN. THE CODE IS EASY TO FIX BUT IT IS ALSO $395. THE ONLY PLACE THAT CAN FIX IT IS THE DEALERSHIP. I HAVE DONE SOME INVESTIGATING AND MANY IMPALAS HAVE THIS PROBLEM. MY DEALER SUGGESTED I WRITE A COMPLAINT BECAUSE THEY SEE IT A LOT AND HOPEFULLY A RECALL COULD OCCUR. I DON'T KNOW WHEN IT IS GOING TO HAPPEN AGAIN AND BEING A YOUNG FEMALE IT IS SCARY WHEN I WALK OUT TO MY CAR LATE AT NIGHT OR ALONE. I HAVE FOUND CAR WEBSITE FORUMS AND MANY HAVE LISTED THIS SAME PROBLEM. I APPRECIATE YOUR TIME AND HOPE THAT SOMETHING CAN BE DONE. THIS CAN BE A SAFETY ISSUE FOR MANY PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162187July 12, 2006
ELECTRICAL SYSTEM
DT: THE CONTACT STATED, WHILE DRIVING IN CLEAR, DRY WEATHER, THE VEHICLE LUNGED FORWARD AND ALL POWER IN THE VEHICLE FAILED ON FOUR SEPARATE OCCASSIONS. ONCE STOPPED, THE VEHICLE RESTARTED. THE SERVICE DEALER INSPECTED THE VEHICLE BY COMPUTER DIANOSTIC, ON TWO SEPARATE OCCASSIONS, WHICH DID NOT REVEAL THE PROBLEM. THE VEHICLE''S ELECTRICAL POWER FAILED FOR THE FOURTH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162234July 12, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
COMPLAINANT WAS TRAVELING ON INTERSTATE HIGHWAY WHEN DRIVER'S LEATHER SEAT SUDDENLY BECAME EXTREMELY HOT, CAUSING BURNS TO LOWER BACK AND BUTTOCKS. SEAT BECAME HOT DESPITE FACT THAT SWITCH CONTROLLING HEATED SEAT HAD BEEN, AND WAS STILL IN THE "OFF" POSITION. SEAT CONTINUED TO BURN REGARDLESS OF SETTING OF 3-POSITION CONTROL SWITCH. SEAT CONTINUED TO BURN DESPITE VEHICLE BEING TURNED OFF. SEAT CONTINUED TO BURN UNTIL COMPLAINANT LOCATED DRIVER'S SIDE FUSE BOX AND REMOVED FUSE MARKED FOR DRIVER'S HEATED SEAT/BCM. VEHICLE MUST CONTINUE TO BE OPERATED WITH FUSE REMOVED AS RE-INSERTION CAUSES SEAT TO AGAIN BURN REGARDLESS OF SWITCH POSITION OR VEHICLE ON/OFF. PASSENGER HEATED SEAT WAS/IS UNAFFECTED BY THE DEFECT OR REMOVAL OF FUSE. INCIDENT DATE IS APPROXIMATE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10161485July 5, 2006
STEERING:RACK AND PINION:RACK
DT*: THE CONTACT STATED THAT THE VEHICLE VEERED EXTREMELY TO THE RIGHT DURING RIGHT LANE CHANGE. WHEN VEHICLE WAS IMMEDIATELY PULLED OVER, THE FRONT DRIVER'S SIDE TIRE WAS OBSERVED TO BE LOOSE AND WOBBLY. THE VEHICLE WAS INSPECTED BY A CERTIFIED INDEPENDENT MECHANIC WHO DETERMINED THAT THE POWERSTEERING RACK WELD BROKE FROM THE FRAME AND NEEDED TO BE REPLACED. THE DEALER WAS ALERTED BUT REFUSED TO REPAIR THE DEFECT UNDER WARRENTY. THE INCIDENT OCCURRED AT 50 MPH ON THE HIGHWAY DURING DRY ROAD CONDITIONS.*AK 08/02/06 UPDATED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161235July 2, 2006
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
AIR BAG SYSTEM FAILURES; 01.25.01 AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY (REPORTED TO DEALER / SERVICE; REPAIRED WIRE UNDER DRIVER SEAT AND PASSENGER SEAT AT SDM HAD TO RR SEAT PASSENGER SIDE*) *SERVICE PAPERWORK LANGUAGE 11.16.01 AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY (DEALER / SERVICE; REPLACED FAULTY AIR BAG MODULE) 08.27.02 AIR BAG WARNING LIGHT STAYS ON ALL THE TIME (DEALER / SERVICE; CODE B0041 IN HISTORY. INSPECT WIRING, DISCONNECT / RECONNECT CN FOR L/H SIDE AIR BAG TO ENSURE PROPER CONNECTION. 03.04.03 AIR BAG WARNING LIGHT STAYS ON ALL THE TIME (DEALER / SERVICE; CODE 41, REPAIRED POOR CONNECTION AT LH SEAT CONNECTOR. 05.09.06 AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY (DEALER / SERVICE; FOUND POSSIBLE FRETTING CORROSION AT DRIVER SIDE INFLATOR CONNECTOR. CLEANED TERMINALS IN CN. RECOMMENDED; IF CODE RETURNS WILL NEED INFLATOR MODULE). *JB 06.30.06 AIR BAG LIGHT STAYS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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