Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10573030March 18, 2014
POWER TRAIN, ENGINE
I NOTICED WHEN I GET TO 30 MPH I NOTICED A KICK IN MY TRANSMISSION, AFTER THAT IT'S SMOOTH SAILING UNTIL TAKE OFF AGAIN. I SPOKE WITH A SEVERAL MECHANIC ABOUT THE ISSUE AND WAS TOLD THAT MY TRANSMISSION SOLENOID WAS GOING OUT. THEY TOLD ME THE CHEVROLET IMPALA WERE FAMOUS FOR THAT. SO I BEEN DOING RESEARCH ON THIS SITUATION AND FOUND OUT THAT EVERY PERSON I SPOKE WITH HAVE THE SAME SITUATION GOING ON. I ALSO HAVE A FRIEND THAT HAS AN 2005 IMPALA AS WELL WITH THE SAME PROBLEM. WE HAVE STARTED A GROUP FOR THIS. WILL YOU PLEASE LOOK INTO THIS SITUATION. IT WILL BE APPRECIATED. ... IN THE MEANTIME WE ARE STARTING A PETITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573234March 18, 2014
ENGINE
ENGINE STOPS RUNNING ARE RANDOM TIMES. WON'T RESTART FOR ABOUT 20 MINUTES. VERY UNSAFE CONDITION. DEALER SAYS THEY CANNOT REPLICATE THE OCCURRENCE, BUT WOULDN'T COME CHECK OUT THE VEHICLE WHEN IT STALLED 1 MILE FROM THEIR DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572921March 17, 2014
ELECTRICAL SYSTEM
WHILE DRIVING ON A STATE HIGHWAY IN ALABAMA, ALL OF THE WARNING LIGHTS IN MY INSTRUMENT CLUSTER BECAME ILLUMINATED. I DETERMINED THAT MY ENGINE HAD SHUT DOWN. AFTER SHIFTING INTO NEUTRAL, I RESTARTED THE ENGINE WHILE THE VEHICLE WAS STILL IN MOTION. AFTER I ARRIVED AT HOME, I DECIDED TO TRY AND DETERMINE WHY THE ENGINE SHUT DOWN. I WAS ABLE TO DETERMINE THAT WHILE DRIVING, MY DRIVER'S SEAT WAS POSITIONED SO THAT MY KNEES WERE CLOSE TO THE IGNITION SWITCH. MY KNEE BUMPED THE IGNITION SWITCH, CAUSING THE ENGINE TO SHUT DOWN. FURTHER INVESTIGATION REVEALED THAT WHEN I START THE ENGINE, IF I SUDDENLY RELEASE THE IGNITION KEY (SWITCH) , THE IGNITION SWITCH STOPS JUST SHORT OF THE OFF POSITION. A SLIGHT BUMP OR JAR CAUSES THE IGNITION SWITCH TO MOVE TO THE OFF POSITION. I NOW DRIVE WITH MY DRIVER'S SEAT FARTHER AWAY FROM DASH TO ENSURE I DO NOT ACCIDENTALLY SHUT DOWN THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569264March 14, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER RESTARTING THE VEHICLE IT RESUMED NORMAL OPERATION. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569006March 13, 2014
ELECTRICAL SYSTEM, POWER TRAIN
SPEEDOMETER CHANGED TWICE BY ANOTHER CHEVY DEALER, TRANSMISSION SLIPPING, ALL LIGHTS WENT OFF WHILE DRIVING AT NIGHT, CRUISE CONTROL WENT OFF BY ITSELF. CALLED GM CUSTOMER SERVICE AND ABOUT THE LIGHTS AND CRUISE CONTROL, ANSWER WAS TO HAVE IT CHECKED, ALSO HAD THE TRANSMISSION CHECKED BY THREE DEALERS, ONLY ONE SAID YES IT WAS SLIPPING (TRANSMISSION HAD BEEN SLIPPING SINCE I GOT THE CAR). NO PAPERWORK DUE TO COST TO HAVE IT CHECKED BY TWO DEALERS. ONE DEALER (WHERE I GOT THE CAR) NO LONGER IN BUSINESS BUT HAD THE PAPERWORK FOR THE TRANSMISSION COMPLAINT. BUT THEY TOO SAID THEY COULD NOT DUPLICATE THE PROBLEMS AND BECAUSE OF THIS THEY REFUSED TO WORK ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569221March 13, 2014
ELECTRICAL SYSTEM
THIS IS A DESCRIPTION OF WHAT HAPPENED ON VARIOUS LONG DISTANCE TRIPS. IT OCCURED ABOUT SIX TIMES SINCE PURCHASE AND THE CURRENT MILEAGE IS 71,400 OVER 9.5 YRS. WE WERE DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH. ONCE IN KANSAS, OKLAHOMA, TEXAS, ETC. THE TOTAL ELECTRICAL SYSTEM WENT OUT. IMMEDIATELY I FELT THE LOSS OF POWER. I LOOKED AT THE SPEEDOMETER AND SAW IT DROP. I SAW AN ENGINE RED LIGHT COME ON. THE TOTAL DURATION OF OUTAGE WAS ABOUT 1.5 SECONDS. UPON RESUMPTION OF ELECTRICAL POWER, NOTHING FURTHER HAPPENED. WE NEVER LOST CONTROL OF THE CAR. OVER THE YEARS I CHECKED FOR RECALL NOTICES AND CHECKED WITH LOCAL DEALERSHIPS. NOTHING UNTIL IN JUNE 2012. FROM 2010-12 I HAD TROUBLE STARTING THE CAR WHEN I TURNED THE IGNITION ON. NOTHING HAPPENED. I WOULD WAIT FIVE MINUTES OR SEVERAL HOURS AND THEN IT WOULD START. THAT HAPPEN MONTHLY FOR TWO YEARS. I TOOK THE CAR TO A DEALERSHIP AND THEY REPAIRED/REPLACED THE IGNITION PART AT THE COST OF ABOUT $600. NO PROBLEM SINCE. I STILL HAVE THE ORIGINAL KEY FROM GM WITH THE WIDE HOLE. MY POINT HERE IS THAT I COULD HAVE BEEN AN ACCIDENT VICTIM FROM THESE INCIDENTS. I HAD TO PAY TO GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568702March 12, 2014
ELECTRICAL SYSTEM
WHEN I TRIED TO TURN THE IGNITION KEY NOTHING WOULD HAPPEN THIS HAPPENED 3 SEPARATE OCCASIONS. AFTER SITTING FOR SEVERAL MINUTES IT WOULD START THIS ALSO HAPPENED TO MY BROTHERS 2004 IMPALA. TOOK IT TO MY MECHANIC AND HE FIXED IT WITH A NEW IGNITION SWITCH HAVE HAD NO TROUBLE SINCE THEN. THE PART COST $195.95 AND THE LABOR WAS $100. WE TOOK OUR CARS TO 2 DIFFERENT MECHANICS AND WAS CHARGED THE SAME PRICE WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565847February 25, 2014
SERVICE BRAKES, STEERING, EQUIPMENT ADAPTIVE/MOBILITY
THE TRACTION CONTROL TURNS ON VERY FREQUENTLY WITHOUT CONTROL,LIGHTAPPEAR CLAIM THAT THE TRACTION SYSTEM NEED SERVICES AND SOME OTHER TIME THE SINF OF THE ABS I CONSTANTLY PUSH THE TRACKING SYSTEM OFF WHEN IS ON BUT DO NOT RESPOND AT OLL. THIS CAUSES THE CAR TO MAKE A GRINDING NOISE. WHEN BRAKING THE CAR MAKES A GRINDING NOISE AND CAR IS NOT STOPPING IT FEELS LIKE IT'S LOCKING UP AND MY STEERING GOING FROM LEFT TO RIGHT IN SLIDING WAY TO . IN A SUDDEN STOP NEEDING TO BE MADE IS AT GREAT RISK OF A ACCIDENT, ALREADY WAS CLOSE TO PASS OVER A PEATON THAT WAS MAD AT ME AND HIT MY CAR IN THE BACK BECAUSE OF THIS PROBLEM THAT I TRAY TO CORRECT BUT IS A MANUFACTURE DEFECT TO RESOLVE AS SOME AS YESTERYEARS,Y HOPE THAT NOBODY ARE KILL ALREADY,BUT I WILL HOLD STARTING WITH "GM CHEVROLET"RESPONSIBLE FOR ANYTHING WHO HAPPENED TO ME AND FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565517February 23, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
MY MECHANIC HAS BEEN DOING A LOT OF WORK ON THIS CAR FOR THE PAST MONTH TRYING TO FIGURE OUT WHY MY CAR COMPLETELY POWERS OFF IF I AM DRIVING ON THE ROAD. AFTER TAKING THE DIAGNOSTIC TEST AGAIN FOR THE 3RD TIME IT SAYS WE NEED TWO 02 SENSORS REPLACED AND A NEW MASS AIRFLOW SENSOR. ONCE WE TURNED THE KEY INTO THE IGNITION THE CAR BEGAN TO SMOKE AND BURST INTO FLAMES WE PULLED THE KEYS OUT OF THE IGNITION AND THE FIRE DEPARTMENT ARRIVED AND TRIED TO PUT THE FIRE OUT BUT GAS LEAKED OUT AND MADE A HUGE FIRE. THE CAR TRIED TO START UP AND WE DID NOT HAVE THE KEYS IN THE CAR THE FIRE DEPARTMENT HAD TO CUT MY CAR BATTERY OUT BECAUSE IT WOULD NOT GO OUT. FORTUNATELY MY FIANCE' AND I MADE IT OUT OF THE CAR ALIVE. WITH ALL OF THE MONEY I HAVE BEEN PUTTING INTO THIS CAR TO HAVE IT FIXED AND IT CATCHES ON FIRE THIS MAKES ME NOT WANT TO EVER PURCHASE ANOTHER CHEVY CAR IN MY LIFE AND I AM ONLY 22 YEARS OLD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10562282January 30, 2014
EXTERIOR LIGHTING
HEADLIGHTS WENT OUT WHILE DRIVING AT NIGHT,HOLD DIM/BRIGHT SWITCH TO HAVE BRIGHTS ONLY,RELEASE SWITCH TO NORMAL POSITION,LIGHTS GO OUT,NORMAL CLICKING SOUND WHEN ENGAGING DIM/BRIGHTS NOT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560740January 21, 2014
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
ENGINE HESITATES,STALLS, AND SHIFTS HARD. HAD TO REPLACE IGNITION SWITCH AND LOCK CYLINDER, HEAT SENSOR, FUEL CAP, REPROGRAM ANTITHEFT, WATER PUMP, ALWAYS GETTING BUBBLES IN TIRES, GAUGES DNT WORK, PUDDLE ON PASS SIDE, HEATER CORE, 2 SETS OF WARPED ROTORS, TRACTION CONTROL(ABS) KEEPS GOING OFF, FOUND WIRES UNDER HOOD CHAFFED( BY RUBBING ON BELT I BELIEVE)WHICH CAUSED NO START. NEW PROBLEMS ARE LIGHTS ON DASH AND HEAD LIGHTS WILL TURN OFF AT NIGHT WHILE DRIVING, I HAVE A COOLANT LEAK WHICH I THINK ITS DUE TO BLOWN GASKET, AND TONIGHT I AM DRIVING IN FOG AND MY FRONT WINDOW FOGS UP IN 2 SECONDS. I WIPED W HAND AND REALIZED I WAS HEADING TOWARDS A PERSON WALKN. WAY TO DANGEROUS!!!!! I HAVE HAD CAR FOR ONLY 2 YRS. I AM DIVORCED W 3 KIDS AND 1 SPECIAL NEEDS CHILD W LOTS OF APPTS. I NEED A RELIABLE CAR, CANT AFFORD NEW CAR OR A SHOP TO FIX CAR. I HAVE HAD TO BECOME A MECHANIC CAUSE OF THIS CAR AND I HAVE NO TIME FOR THAT, THANK GOD FOR INTERNET, I WNT TAKE KIDS IN CAR AFTER DARK, IT UNRELIABLE AND THATS SAD. PLEASE LOOK INTO ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558338January 3, 2014
EXTERIOR LIGHTING
I WAS DRIVING DOWN THE INTERSTATE WITH MY BRIGHT LIGHTS ON AND SUDDENLY MY HEADLIGHTS TURNED OFF. I REACHED DOWN AND PULLED THE HEADLIGHT SWITCH ON THINKING IT WAS THE DAY TIME DRIVING LIGHTS, BUT THEY STILL DID NOT TURN ON. IN A PANIC I FLIPPED THE DIMMER SWITCH ON THE STEERING WHEEL AND THEY CAME ON. SINCE THEN I HAPPENED AGAIN WITH MY BRIGHTS ABOUT A MONTH AGO BUT HAPPENED 4 TIMES LAST NIGHT, WITH MY BRIGHTS AND DIMS, ON MY 6 MILE DRIVE HOME. I HAVE OWNED DOZENS OF CARS IN MY LIFE, MOST CHEVROLET, AND NEVER HAD A FAILURE OF THIS MAGNITUDE WHILE DRIVING. THIS SEEMS TO BE A SERIOUS FAILURE AND A HUGE SAFETY CONCERN FOR ME AS I HAVE TEENAGERS THAT DRIVE MY CAR AND MAY NOT HAVE BE ABLE TO SAFELY RESOLVE AN ISSUE LIKE THIS WITH OUT INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556881December 20, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
WELL I'M SO TIRED OF REPAIRING THE SAME PROBLEM .THIS ABS ISSUES ARE DRIVING ME CRAZY I MEAN I ALREADY REPLACED THE [XXX] COMPUTER THE BEARINGS THE CABLE THAT SENDS THE SIGNAL AND STILL THIS PROBLEM IS GOING ON IN SINCE 2009. EVER SINCE 2009 IS RIDICULOUS AND DANGEROUS I MEAN IS A MATTER OF TIME BEFORE THIS ISSUE BECOMES AN ACCIDENT I MEAN I'M DRIVING FINE AND ALL OF A SUDDEN THE [XXX] CAR ACTS ALL STUPID THE BRAKES DON'T EVEN WORK FINE BECAUSE THE ABS SYSTEM MAKES THEM PUSH BACK TO YOU AND THEN IT MAKES YOUR CAR PULL TO THE RIGHT FOR NO REASON IT SO ANNOYING I'M A HARD WORKING PERSON I HAVE INVESTED A LOT OF MONEY INTO MY CAR FOR GMC TO SELL ME A DANGEROUS CAR I ALSO HAD TO GET ANOTHER MOTOR BECAUSE THE ORIGINAL WOULD SHAKE WHEN EVER YOU WOULD ACCELERATE BUT I JUST WANT TO GET THIS DANGEROUS ISSUE FIXED PLEASE MAKE THEM REPAIR MY CAR BECAUSE SOONER OR LATER MY WIFE OR ME ARE GOING TO HAVE AN ACCIDENT....THANK YOU *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555780December 12, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE ENTIRE INSTRUMENT CLUSTER GAUGE STOPPED WORKING, THERE IS NO TELLING WHAT THE SPEEDOMETER OR TACHOMETER IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555140December 6, 2013
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I BOUGHT CAR 2 YRS AGO AND DROVE IT FOR 3 MONTHS NO PROBLEMS THEN SAT FOR 6 MONTHS, I START DRIVING IT AND THIS IS ALL THE STUFF THAT WENT OUT AND STUFF STILL GOING ON. RADIATOR TEMP SENSOR, WATER PUMP, HEATER, WATER PUMP BEARING, INSTRUMENT CLUSTER, LOW COOLANT SENSOR, RADIATOR, VSS, KEY STUCK IN IGNITION, LOCK CYLINDER, 8 WIRES UNDER HOOD SHREDDED IN HALF DUE TO RUBBING ON BELT, POWER LOCK WONT WORK ON DRIVER SIDE DOOR, CHIMES GO OFF WHEN KEY NOT IN IGNITION. MY PROBLEM NOW IS KEY LOCKED UP AGAIN FINALLY GOT IT TO TURN THEN ANTI THEFT SYSTEM COMES ON AND THE CAR WONT REPROGRAM CODES. MY CODE READER SAYS IT CANT READ FROM CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554637December 3, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WITH THE HEADLIGHTS ACTIVATED WHEN THEY SUDDENLY FAILED. THE CONTACT ATTEMPTED TO USE THE HIGH BEAMS HOWEVER, THEY ALSO FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE MULTI-FUNCTION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 210,000 AND THE CURRENT MILEAGE WAS 214,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553589November 24, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
HAVE HAD A INSTRUMENT PANEL CLUSTER I HAVE DEALT WITH FOR ALONG TIME WHY? THE CAR WILL NOT START AT TIMES DUE TO THE MALFUNCTIONING SECURITY SYSTEM, WAIT TEN MINUTES AND HOPE IT STARTS, COME ON AMERICAN MADE G.M. STAND UP TO YOUR OWNINGS. NOW FUEL PRESSURE REGULATOR IS LEAKING, HAVE HEARD OF NUMEROUS AFTER MARKET RECALLS NOT G.M. RELATED PARTS ONCE AGAIN OWN UP TO YOUR PRODUCT,ESPECIALLY WHEN IT CONCERNS LIFE AND DEATH OF PEOPLE ESPECIALLY CHILDREN, FOR WHAT MONEY? PROFIT? SOMEBODY WITH SOME POWER OVER THESE ISSUES DO SOMETHING PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551980November 12, 2013
ELECTRICAL SYSTEM
AS I AM DRIVING MY CAR TODAY IN A 25 MPH ZONE, I REALIZE THAT MY SPEEDOMETER DISPLAYS THE SPEED OF 105. AFTER READING THROUGH SEVERAL FORUMS TODAY I AM SHOCKED AT THE NUMBER OF PEOPLE WHO HAVE THE SAME PROBLEM ON A 2004 IMPALA. MY CAR HAS 40,000 MILES ON IT AND IS IN EXCELLENT CONDITION. I CAN'T BELIEVE THAT NOW I HAVE TO PAY AROUND $600 TO HAVE SOMETHING FIXED THAT CLEARLY SHOULD BE A RECALL. ARE YOU KIDDING ME? HOW MANY COMPLAINTS/PROBLEMS WITH THE SAME PARTS JUSTIFIES A RECALL? COME ON GM, GET YOUR ACT TOGETHER!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551617November 9, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER IS OUT OF CONTROL. IT WILL TELL ME I'M EITHER GOING WAY FASTER THAN I AM OR IT WILL TELL ME I'M GOING WAY SLOWER THAN I AM. IT WILL RESET ITSELF IF THE CAR IS OFF FOR TWENTY MINUTES OR SO BUT IT WILL JUST HAPPEN AGAIN IN A FEW DAYS OR HOURS. I DON'T FEEL SAFE DRIVING IN A CAR WHERE I DON'T KNOW WHAT SPEED I'M GOING. MANY OTHERS HAVE HAD THIS SAME EXACT PROBLEM IN THEIR OWN 04 CHEVY IMPALAS. IT'S AN ONGOING PROBLEM THAT NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550500November 1, 2013
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
(1) HEATING SYSTEM FAILED. NO HEAT, COOLANT WAS OK. FAN WAS RUNNING. DEALER EXAMINED. THREE ACTUATORS IN THE ELECTRONICS ARE FAILED AND HAVE TO REPLACE AT A COST OF OVER $550.00 (2) TEMPERATURE GAUGE STOPPED MOVING. DEALER EXAMINED. ESTIMATED COST OF $~400.00 TO REPLACE IPC UNIT. THERE IS ONE OF THE RECALLED IPC UNITS FOR GM AUTOS MADE BETWEEN 2003-2007; BUT IMPALA WAS NOT INCLUDED IN THE RECALL LIST. I DON'T KNOW WHY? SAME ELECTRONICS FAILED IN ONE UNIT MUST BE RECALLED FROM ALL THE UNITS.. THESE DEFECTS COULD INCREASE HEAT IN THE ENGINE BLOCK AND COULD INCREASE FUEL CONSUMPTION, FAILURE OF THE ENGINE AND POSSIBLY CAUSE FIRE, CONTACTED GM BUT THEY WERE NOT COOPERATIVE AND DENIED ANY CLAIMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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