Chevrolet Impala Complaints (2000)

818 consumer complaints on file.

#10252725December 24, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 30 MPH THE AIR BAG WARNING LIGHT ILLUMINATED. THE OWNERS MANUAL STATED: NOT TO DRIVE THE VEHICLE WITH THE AIR BAG LIGHT ON BECAUSE IT WOULD BE DANGEROUS IN THE EVENT OF A CRASH. WITHIN A FEW DAYS THE AIR BAG LIGHT SHUT OFF, THEN TURNED ON AND CURRENTLY REMAINED ILLUMINATED. THE VEHICLE IS BEING DIAGNOSED BY THE DEALER. THEY ALSO ADVISED HER THAT SHE WOULD BE RESPONSIBLE FOR THE COST TO DIAGNOSE THE FAILURE WHETHER THEY FIND A REMEDY OR NOT. THE FAILURE MILEAGE IS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250912December 5, 2008
ELECTRICAL SYSTEM
I HAVE WHAT I AM CALLING THE "CLASSIC GM PASSLOCK PROBLEM" WITH MY 2000 CHEVY IMPALA. IT STARTED ABOUT 2 YEARS AGO VERY RANDOMLY NOT STARTING. ON NOVEMBER 28, 2008 I REPORTED A VEHICLE PROBLEM TO THE LOCAL GENERAL MOTORS DEALERSHIP. MY '2000 CHEVY IMPALA ANTI-THEFT WARNING LIGHT WAS OCCASIONALLY COMING ON AND VEHICLE WOULD NOT START AT TIMES.' THE DEALERSHIP CHARGED ME $812.00 TO REPLACE FAULTY PASSLOCK MODULE, NEW IGNITION SWITCH AND CYLINDER. I'M CONCERN ABOUT ALL THE WORK BEING DONE AS STATED AND CHARGED FOR FACTORY DEFECTS, MANY VEHICLE OWNERS HAVE HAD THE SAME PROBLEM WITH THEIR GM AUTO. IN ADDITION, I DID NOT RECEIVE A NEW RECODED KEY. SECOND, THE REPLACEMENT PART FOR THE FAULTY PASSLOCK MODULE WAS NOT LISTED ON THE INVOICE AS AN ITEMIZED PART ORDERED AND REPLACED AS APPEAR OTHER ITEMS. THIRDLY, IF THE PART NOT LISTED ON THE INVOICE, HOW IS THE WARRANTY COVERED? I LATER LEARNED THAT THE DOOR, TRUNK AND IGNITION SHOULD BE OPERATED BY ONE KEY. AND IF PROCEDURE REQUIRES IGNITION SWITCH LOCK CYLINDER TO BE REPLACED, NEW IGNITION SWITCH LOCK CYLINDER SHOULD BE RECODED TO OLD KEY. ALSO, PASSLOCK SENSOR WAS AN INTEGRAL PART OF IGNITION SWITCH ASSEMBLY, BUT I STILL PAID TOO MUCH; I AM SEEKING A FULL REFUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248898November 15, 2008
EXTERIOR LIGHTING
I BOUGHT A 00 IMPALA 2 MONTHS AGO AND WAS DRIVING I RUSH HOUR TRAFFIC FROM MY HEART DOCTORS OFFICE WELL A SEMI ALMOST HIT ME FROM BEHIND BECAUSE MY TURN SIGNALS STOPPED WORKING . THEN I KEPT PUSHING THE HAZARD SWITCH FINALLY THEY CAME BACK ON. WELL A COUPLE OF DAYS AGO I WENT TO GET SOME MEDICINE AND ALMOST GOT HIT AGAIN. WELL THE TURN SIGNALS STOPPED AGAIN. I HAVE CALLED AND WROTE EMAILS TO GM AND NO BODY WILL GET A HOLD OF ME ON THIS. THEY HAVE RECALLED THE MALIBUS I HAVE FOUND OUT FOR THIS PROBLEM WELL WHY NOT THE IMPALAS??? I HAVE EVEN CHECKED WITH AN ATTORNEY AND HE TOLD ME I SHOULD DO LEGAL ACTION AGAINST THEM SINCE THIS IS A SAFETY PROBLEM. WELL HE WANTS MONEY UP FRONT WELL I USED MY MONEY TO BUY THE CAR. SO IM ASKING WHY AND HOW CAN WE ALL GET TOGETHER AND FORCE GM TO RECALL AND FIX THIS PROBLEM?????I HAVE OTHER PROBLEMS BUT IM FINE WITH THEM ,I JUST WANT TO GET MY TURN SIGNALS FIXED, AND NOT AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245672October 16, 2008
ELECTRICAL SYSTEM
I BOUGHT A USED 2000 CHEVY IMPALA FOR MY 75 YEAR OLD MOTHER IN LAW. THE CAR HAS A PROBLEM WITH STARTING AND THE SECURITY MODULE. YOU CAN DRIVE THE CAR TO THE STORE OR WHERE-EVER BUT WHEN YOU GET BACK INTO THE CAR IT WON'T START AGAIN. YOU USUALLY HAVE TO WAIT 10 TO 40 MINUTES WITH KEY IN IGNITION FOR CAR TO START AGAIN. THERE ARE A LOT OF PEOPLE OUT THERE ON THE INTERNET WITH THE SAME PROBLEM. WE ALREADY PAID OVER $700 FOR A NEW STARTER AND A NEW SECURITY MODULE BUT THAT DID NOT FIX THE PROBLEM. OTHER PEOPLE CLAIM THEY HAVE SPENT THOUSANDS REPLACING ALL SORTS OF ITEMS AT RECOMMENDATION OF CHEVY DEALERSHIPS TO NO AVAIL. IT SEEMS THAT GM/CHEVROLET SHOULD INSTITUTE A RECALL ON THIS VEHICLE. IT IS ALSO A PROBLEM IN THE 2002 AND 2003 MODELS OF THE CHEVY IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242084September 13, 2008
EXTERIOR LIGHTING
NO EVENTS LEADING UP TO THE FAILURE. HAZARD LIGHTS SOMETIMES STOP WORKING ALONG WITH THE TURN SIGNALS PRESSING THE HAZARD LIGHT SWITCH WILL SOMETIMES CORRECT THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241229September 7, 2008
STEERING
THE STEERING INTERMITTENTLY LOCKS OR IS DIFFICULT TO TURN BEYOND A CERTAIN ANGLE. IT OCCURS MOST OFTEN WHEN MAKING A LEFT TURN. WORKING THE WHEEL BACK AND FORTH USUALLY LOOSENS. SEVERAL TIMES I TOOK IT TO MECHANICS, BUT THEY WERE UNABLE TO REPRODUCE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240287August 29, 2008
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEH: 200 CHEVY IMPALA LS YR:2000 FAULT: IN THE PAST FEW WEEKS THIS VECH. HAS BEEN EXPERIENCING FAULTY TURN SIGNALS. SOMETIMES THEY WORK AND SOMETIMES THEY STOP, AND THEN AFTER CYCLING THE HAZARD SWITCH THEY RETURN. I HAVE RESEARCHED THE INTERNET SEEKING INFORMATION AND I FOUND THAT GM HAS DONE A RECALL ON CERTAIN MODELS IN THE SAME CLASS YEAR. I ALSO CONTACT THE DEALER AND THEY SAID IMPALA WAS NOT PART OF THE RECALL EVEN IF THE SWITCH WAS THE SAME USED IN THE MALIBU. (RECALLED) NHTSA RECALL NUMBER 03V327. I AM NOW UNABLE TO PURCHASE A SWITCH IN THE MARKET BECAUSE OF THE RECALL AND THE SUPPLY HAS BEEN DEPLETED. (TOLD THAT FROM THE DEALER). IN MY MIND GM SHOULD BE CONDUCTING ANOTHER RECALL BEFORE SOMEONE HAS AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239485August 23, 2008
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
ONE DAY I WAS JUST GOING TO WORK LIKE AND MY CAR WOULDN'T START. THE SECURITY LIGHT WAS FLASHING SO I REFERRED TO THE MANUAL. I FOUND OUT IT WAS THE PASSLOCK FEATURE ON THE CAR AND IT WAS MALFUNCTIONING. I DON'T HAVE THE TIME OR THE MONEY TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239147August 21, 2008
ENGINE AND ENGINE COOLING
I HAD DROVE MY CAR ABOUT 10 MILES, PARK MY CAR AND WENT INSIDE THE WATERPARK. THEY CALL FOR THE PERSON DRIVING THE CHEVY IMPALA TO COME UP TOP,. I WAS THE TOLD MY CAR WAS SMOKING, I PROCEEDING OUT THE DOOR AND THEIR WERE FLAMES COMING OUT FROM UNDER MY HOOD. I WENT BACK IN AND TOLD THEM TO CALL THE FIRE DEPARTMENT.. MY WHOLE MOTOR WAS IN FLAMES BY THE TIME THEY GOT THERE. MY CAR WAS THEN TOTAL OUT AND WE STILL DON'T KNOW WHAT CAUSE THE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10236961August 5, 2008
EXTERIOR LIGHTING:TURN SIGNAL
MY ENTIRE TURN SIGNAL FUNCTION TOTALLY STOPPED WORKING - NO BLINKING ON DASH OR OUTSIDE OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235563July 23, 2008
ELECTRICAL SYSTEM
PASSLOCK SYSTEM INTERMITTENTLY STALLS MY CAR & INTERFERES WITH THE DASHBOARD LIGHTS. I HAVE A 2000 CHEVY IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235079July 21, 2008
ENGINE AND ENGINE COOLING
I WAS DRIVING ONE NIGHT TO MY FRIENDS HOUSE ABOUT 10 - 15 MILES AWAY FROM MY HOUSE. AS I WAS DRIVING MY CAR JUST SHUT OFF AND MY STEERING WHEEL LOCKED UP, SO I DRIFTED TO THE SIDE OF THE ROAD AND TRIED TO START MY CAR UP. I STARTED IT ABOUT 3 MORE TIMES THEN IT FINALLY CAME BACK ON, AS I KEPT DRIVING DOWN THE ROAD IT HAPPENED YET AGAIN. LATELY IT'S JUST BEEN HAPPENING EVERY NOW AND THEN BUT I'M CONSTANTLY ON FAST BUSY ROADS AND IF THIS HAPPENS I CAN'T ALWAYS GET OVER AND IT COULD END UP GETTING ME AND ANYONE WITH ME HURT. I'VE TRIED TAKING IT TO PEOPLE BUT NOBODY KNOWS WHAT GOING ON AND I'VE EVEN CALLED CHEVY AND THEY CAN'T TELL ME ANYTHING. I'VE TAKEN IT TO THEM BEFORE AND $483 WASTED BECAUSE THEY "COULDN'T FIND ANYTHING WRONG WITH IT" THIS STARTING TO BECOME A PROBLEM BECAUSE I NEED RELIABLE TRANSPORTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234147July 14, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
150K THIS JANUARY HEATER NOT WORKING, TOOK TO GARAGE, TOLD ABOUT ENGINE COOLANT PROB. CALLED GM CANADA , TOLD MY CAR IS TOO OLD FOR THEM TO DO ANYTHING BUT THERE WAS A RECALL ON AN ENGINE PART THEY WOULD DO, TOOK THE CAR FOR A SCHEDULED APPT AND AFTER AN HOUR WAIT THE SERVICE MANAGER CAME TO TELL ME THEY DID NOT HAVE THE PART IN STOCK AND "NOT TO BRING THE CAR BACK BECAUSE IT WASN'T GOING TO LAST LONG" I WAS VERY UPSET AND CALLED GM, THERE ANYWHERE WAS FOR ME TO GO BACK TO THAT DEALERSHIP. HOW INSULTING, I TOLD GM I USED TO HAVE A HONDA AND EVEN THOUGH IT WAS OVER 10 YEARS OLD THEY FIXED A PROB WITH FUEL TANK FREE , WASHED CAR INSIDE AND OUT AND WERE VERY POLITE, THIS IS ONE OF THE REASONS GM IS NOT DOING WELL, THEY HAVE NO CUSTOMER SERVICE AT ANY LEVEL. WHEN I FIRST CONTACTED THEM THEY SAID IT WAS MY FAULT BECAUSE I HAD NOT REGISTERED WITH THEM WHEN I BOUGHT THE CAR (2002) SO THEY DID NOT HAVE THE ABILITY TO INFORM ME OF ANY PROB. WHEN I ASKED IF ALL I SHOULD EXPECT FROM A GM PROD IS 80,000 MILES HE SAID NOTHING. THEY HAVE KNOWN ABOUT THIS PROB SINCE 1985 AND THEY STILL DENY IT. I WILL NEVER BUY A NORTH AMERICAN PROD AGAIN. THIS IS JULY AND I AM STILL DRIVING THE CAR AND THE RECALL HAS NOT BEEN DONE. I FIGURE SO MANY VEHICLES ARE INVOLVED THEY WOULD GO BROKE IF THEY ACKNOWLEDGED THIS ISSUE. CANT SOMEONE HELP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234123July 13, 2008
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
I HAVE A 2000 IMPALA THAT DOES NOT HAVE TRACTION CONTROL. IT HAS A NO START PROBLEM. IT WON'T TURN OVER AND I HAVE TO SIT THERE ANYWHERE FROM 10 TO 30 MINS WAITING FOR THIS PIECE OF CRAP TO START. I THINK SOMEBODY NEEDS TO MAKE GM RECALL THESE CARS TO FIX THEM. ITS TIME TO PUT THE CONSUMER FIRST AND NOT THESE MONEY HUNGRY CORPORATIONS LIKE GENERAL MOTORS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233748July 10, 2008
ENGINE AND ENGINE COOLING
CAR STALL WHILE DRIVING DOWN FREEWAY. AT RED LIGHT OR ANY OTHER PLACE OR TIME. WHEN I SAY IT STALLS, I MEAN IT DIES & YOU HAVE TO RESTART IT . IT HASN'T CAUSED A CRASH OR DAMAGE YET, BUT IT COULD AT ANY TIME. I LOOKED ON THE INTERNET AND OTHER PEOPLE HAVE REPLACED SEVERAL DIFFERENT COMPONENTS AT GREAT EXPENSE AND HASN'T HELPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233573July 8, 2008
ENGINE AND ENGINE COOLING:ENGINE
ANTIFREEZE IS LEAKING. AUTO REPAIRMAN SAID THAT THEIR IS A RECALL BECAUSE OF DEXCOOL. I WAS TOLD THAT BECAUSE OF DEXCOOL THE REPAIR OF THE ENGINE WOULD COST CLOSE TO $800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233386July 7, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH, FUEL SYSTEM, GASOLINE:DELIVERY, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS IN THE SHOP FOR REPAIRS (UNRELATED TO THE ENGINE) THE ENGINE FAILED. THE ERRORS DID NOT APPEAR WHEN THE DIAGNOSTICS WERE PERFORMED. THE CONTACT WAS INITIALLY CALLED TO COME AND RETRIEVE THE VEHICLE, BUT IN THE SAME CONVERSATION, SHE WAS INFORMED THAT SOMETHING FAILED IN THE ENGINE. THE CONTACT WAS ALSO INFORMED THAT SHE SHOULD PROBABLY GET RID OF THE VEHICLE. THE ENGINE WAS REPLACED. NHTSA CAMPAIGN ID NUMBER 04V090000 (FUEL SYSTEM, GASOLINE:DELIVERY) WAS REFERENCED. THE CONTACT SPENT $1,000 TO HAVE THE ENGINE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 08/27/08. *LJ THE CONSUMER STATED THE CRANKSHAFT POSITION SENSOR, IGNITION SWITCH AND FUEL REGULATOR WAS REPLACED. UPDATED 08/27/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233277July 6, 2008
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, INTERIOR LIGHTING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
LIKE EVERYONE ELSE W/ A 2000 IMPALA I HAVE FAULTY, NON-WORKING TURN SIGNALS ALL THE WAY TO THE MAJOR PROBLEMS OF THE INTAKE GASKET PROBLEM TO THE MOST SEVERE - THE PROBLEM OF THE CAR STALLING WHILE DRIVING OR SITTING AT A LIGHT. AND NO ONE CAN PIN POINTE THE ACTUAL PROBLEM. MY CAR USED TO JUST STALL OUT AT LEAST ONCE OR TWICE A DAY WHILE DRIVING. NOW THE CAR HAS GIVEN UP AND I'M ABOUT TO TOO. IT STARTS WHEN IT WANTS... I WISH LIFE WORKED THAT WAY BUT IT DOESN'T. TODAY I DECIDED TO RESEARCH RECALLS ON THE CAR AND FOUND OUT EVERYONE HAS THE PROBLEMS I DO BUT CHEVY HAS NOT TAKEN CARE OF ANYONE. PLEASE TAKE NOTE THIS IS SERIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233179July 4, 2008
ELECTRICAL SYSTEM
CAR QUITS RUNNING FOR NO REASON. NUMBER OF OCCURRENCES = 4. USUALLY HAPPENS BETWEEN 35 TO 45 MILES PER HOUR. NOTING DONE YET TO REPAIR. ONBOARD COMPUTER DOES NOT SHOW ANY PROBLEMS. OUR CONCERN IS THAT IF CAR QUITS RUNNING IT COULD PUT US IN A DANGEROUS POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232380June 26, 2008
EXTERIOR LIGHTING
THE TURN SIGNALS DO NOT WORK. THEY CUT OUT ON YOU AT THE FEW TIMES THAT THEY COME ON. THIS IS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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