Chevrolet Impala Complaints (2014)

638 consumer complaints on file.

#11302262January 27, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
OIL CONTROL SOLENOID VALVE FAILURE CAUSING LOSS OF POWER, INSTABILITY AT ALL SPEEDS, AND SURGING OF ENGINE. GM DOES NOT HAVE ANY PARTS TO REPAIR THIS ITEM AND DOES NOT HAVE A ETA ON WHEN THEY WILL GET THEM, THERE ARE NO AFTERMARKET OPTIONS AVAILIBLE EITHER DUE TO THE RATE OF FAILURE. GM PART# 12633613
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301615January 24, 2020
ELECTRICAL SYSTEM
SIDE DETECTION LIGHTS DON'T WORK AND FOLLOWED ALL THE IDEAS TO MAKE THEM WORK OTHER THAN REPLACING THEM.WAS GOING DOWN THE ROUND AND WAS GOING TO MAKE A TURN AND THE LIGHTS WEREN'T WORKING. THE NEXT TIME THEY WORK ,NOW THERE OUT COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301723January 24, 2020
ELECTRICAL SYSTEM
WHILE DRIVING IN TOWN- SIDE DETECTION MESSAGE APPEARS ON DASH. LEFT SIDE DETECTION INDICATOR STAYS ON. VEHICLE TAKEN TO DEALERSHIP FOR SERVICE. SERVICE TECHNICIAN INFORMS ME THE DETECTION MODULE IS CORRODED, LIKELY FROM MOISTURE. THE STATEMENT READS TWO "MISCELLANEOUS BODY ELECTRICAL- REPAIR" RECOMMENDATIONS TOTALLING $1104.91. I CAN NOT AFFORD THIS. I ASK IF WE CAN DISABLE OR TURN OFF THE SENSOR AND I AM TOLD NO. I ASK IF NEGLECTING TO REPLACE THE CORRODED MODULE CAN CAUSE FURTHER DISRUPTIONS WITH THE VEHICLE, INCLUDING SAFETY SYSTEMS, AND I AM TOLD YES, IT CAN. THIS IS OUTRAGEOUS. THE MODULE SHOULD NEVER BE MADE IN A WAY WHERE IT IS SUSCEPTIBLE TO WATER DAMAGE, ESPECIALLY GIVEN ITS PLACEMENT IN THE REAR BUMPER. THIS IS NEGLIGENT DESIGN AND COMPLETE DISREGARD FOR SAFETY, THE USER, OR THE PRODUCT. I HOPE I HAVENT LEFT ANYTHING IMPORTANT OUT. I AM TRYING TO BE FACTUAL AND KEEP MY FRUSTRATION ASIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301403January 23, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
STABILITRAK SERVICE NOTIFICATION ON DASH APPEARED ALONG WITH LOST POWER STEERING, ABS LIGHT AND TRACTION CONTROL LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301038January 22, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT AT 81,000 MILES, THE CATALYTIC CONVERTER FRACTURED AND WAS REPLACED AT PATRIOT CHEVROLET BUICK GMC DEALER, (4401 FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240, (270) 886-1207) HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A LOUD NOISED COMING FROM THE MOTOR AND EXHAUST FUMES ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT HER HUSBAND NOTICED THE CATALYTIC CONVERTER WAS FRACTURED. THE SAME DEALER WAS CONTACTED AND THE VEHICLE WAS TAKEN TO THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS THEN REFERRED TO A GMC DEALER FOR A DIAGNOSTIC TEST. A CASE WAS FILED BY THE MANUFACTURER. THE VEHICLE WAS TAKEN THE AN INDEPENDENT MECHANIC AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299432January 14, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A TRACTION CONTROL LIGHT ON, ALSO THE ABS LIGHT IS ON, AND I GET A STABILITRACK WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297991January 8, 2020
STEERING
THE POWER STEERING FAILED ON A INTERSTATE RAMP, I PULLED TO THE SIDE AND RESTARTED THE CAR AND IT WORKED AGAIN. IT FAILED TWO MORE TIMES ON THE DRIVE HOME AND TWICE WHILE DRIVING TO THE DEALERSHIP. THE CAR HAD 11035 MILES AND WAS 40 MONTHS OLD. I HAD TO PAY $3051 TO HAVE THE POWER STEERING RACK REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298023January 8, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE CHECK ENGINE LIGHT IN THE VEHICLE CAME ON AND THE VEHICLE BEGAN TO LOSE POWER AND THEN REGAIN POWER WHILE ACCELERATING AND ALSO WHILE STILL IN MOTION EVEN WHILE NOT CURRENTLY ACCELERATING. THE PROBLEM WAS DIAGNOSED BY THE CHEVY DEALERSHIP AND IT WAS DETERMINED THAT A ROCKER ARM NEEDED TO BE REPLACED. THE PART (#12633613) IS NOT AVAILABLE AND THERE IS NO ESTIMATED TIME PER GM WHEN IT WILL BE AVAILABLE AGAIN. MY VEHICLE HAS NOT BEEN SAFE TO DRIVE AND SITTING AT THE DEALERSHIP SINCE OCTOBER 15TH 2019, IT IS CURRENTLY JANUARY 8TH 2020. THIS PART IS AN ISSUE FOR ALL 2014 AND 2015 IMPALA AND MALIBU VEHICLES WITH THE ENGINE TYPE IN THE 2014 IMPALA LS. THE DEALERSHIP HAS REFERRED TO THE GM PART AS BEING DEFECTIVE YET GM HAS NOT ISSUED A RECALL. GM REFUSES TO PROVIDE ANY INFORMATION REGARDING THE PART AND WILL NOT EVEN CONFIRM IF IT WILL EVER BE PRODUCED AGAIN. THIS ISSUE IS EFFECTING THOUSANDS OF VEHICLES AND GM'S FAILURE TO ADDRESS THIS ISSUE IS LEAVING THE OWNERS OF THE AFFECTED VEHICLES DRIVING UNSAFE VEHICLES. GM NEEDS TO ISSUE A RECALL OR MANUFACTURE MORE OF THE PART IF IT IS SIMPLY A PRODUCTION ISSUE (WHICH THEY WILL NOT CONFIRM OR DENY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296681January 2, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, ALL THE INSTRUMENT CLUSTER WARNING INDICATORS BECAME INOPERABLE AND THE VEHICLE FAILED TO TURN OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY TO TURN OFF THE VEHICLE. THE VEHICLE WAS TOWED TO FELDMAN CHEVROLET OF LANSING (2801 E MICHIGAN AVE, LANSING, MI 48912, (517) 489-4858) WHERE IT WAS DIAGNOSED THAT THE SAFETY SENSORS WERE INOPERABLE AND THERE WAS WATER INTRUSION IN THE SIDE SENSOR MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296678January 2, 2020
SEAT BELTS, SEATS, UNKNOWN OR OTHER
WATER LEAK FORMING MOLD THROUGHOUT CAR. DEALER REFUSED TO CHECK VEHICLE. HEALTH HAZARD. VARIOUS COMPLAINTS OF THE SAME ISSUE ON MAKE OF CAR. STANDING WATER IN TRUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289881December 18, 2019
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG AND SERVICE AIR BAG WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE EXHIBITED DIFFICULTY STARTING AND EXPERIENCED ELECTRICAL SYSTEM FAILURE. THE CONTACT STATED THAT THE INSTRUMENTAL PANEL DARKENED, THE RPMS PROVIDED INCORRECT READINGS, AND THE TURN SIGNALS FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY AND THE ALTERNATOR; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURES. THE CONTACT STATED THAT THE VEHICLE HAD FRONT VENTED HEATED SEATS AND SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBERS 15V465000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289734December 17, 2019
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE MAKING A TURN. IN ADDITION, THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT CALLED RICHARD LUCAS CHEVROLET AT 732-634-0100 (LOCATED AT 1077 U S 1, WOODBRIDGE TOWNSHIP, NJ 07001) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289317December 16, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY CAR WON'T WORK AT ALL HALF OF THE TIME. MOSTLY ALL ELECTRICITY STOPS IN THE VEHICLE. THE BATTERY IS 2 YEARS OLD. SOMETIMES ELECTRIC WILL WORK AND STILL WON'T START. I HAVE BEEN TOLD THERE'S SOME KIND OF ELECTRICAL PROBLEM IN MY CAR AND THAT THERE IS A RECALL ON THAT BUT FOR WHATEVER REASON IT SAYS THAT IT'S NOT FOR MY VIN NUMBER. I THINK MY ELECTRICAL HAS A PROBLEM IT'S BEEN GOING ON FOR WELL OVER A YEAR NOW AND I HAVE TO JUMP MY CAR A LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288499December 11, 2019
STRUCTURE:BODY
THE REAR TAIL LIGHTS ARE LEAKING WATER WHEN IT RAINS OR GOING THROUGH A CAR WASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287605December 7, 2019
AIR BAGS, STEERING, WHEELS
I WAS DRIVING ON A RESIDENTIAL STREET, GOING NO MORE THAN 25 MPH WITH MY TWO TWO YEAR OLDS IN THEIR CAR SEATS BEHIND ME. SUDDENLY AND SIMULTANEOUSLY, ALL FOUR OF THE SIDE AIRBAGS DEPLOYED (FRONT AND BACK), KNOCKING MY GIRLS SEATS TOGETHER, THE FRONT RIGHT SIDE OF THE CAR DROPPED DOWN AND STARTED GRINDING ON THE WHEEL. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD THANKFULLY. I TURNED THE CAR OFF, AND WHEN I GOT OUT TO LOOK AT THE FRONT, THE CAR DOOR SHUT, AND FOR THE FIRST TIME, AUTOMATICALLY LOCKED ME OUT, MY KIDS INSIDE, WITH ITS OWN KEY AND MY PURSE AS WELL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11286713December 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHEN DRIVING THE WARNING SENSOR CAME ON ON SAYING POWER STEERING AND STAB TRACK PROBLEM. I WAS ON THE HIGHWAY AND CAME INCHES FROM AN ACCIDENT. MY STEERING WAS NOT NORMAL AND FOUND IT VERY HARD TO STEER AROUND CAR IN FRONT OF ME THAT SLAMMED ON BREAKS. THEN I PULLED OVER TO SEE WHAT WAS WRONG AND GOT WARNING THAT FRONT CAMERA WASN'T WORKING...I DON'T HAVE A FRONT CAMERA! THEN WHEN I BACKED OUT OF THAT DRIVEWAY IT GAVE WARNING THAT MY REAR CAMERA WARNING SENSORS WERE NOT WORKING. I'M AFRAID TO DRIVE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286466December 2, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
WHILE OPENING THE SUNROOF THE SUNSHADE DISLODGED FROM SLIDER CAUSING THE COPPER METAL RETRACTABLE PIECE TO SNAP LOUDLY AND HIT ME IN THE HEAD ASIDE FROM SCARING ME NEAR DEATH AS I WAS DRIVING DOWN THE HIGHWAY. THE SUNSHADE NOW SAGS BLOCKING THE VISIBILITY OF THE REARVIEW MIRROR AS WELL THE SUNROOF WILL NOT WORK AS THE SUNSHADE CAN'T OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286470December 2, 2019
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SIDE SECTION DOESN'T WORK LIGHT ON MIRROR IS CONSTANTLY ON TODAY EVERY LIGHT ON THE DASH WAS ON THE HEADLIGHTS WERE FLASHING ON AND OFF WHILE DRIVING DOWN THE ROAD NONE OF THE GAUGES WORKED NO HEATER CONTROLS OR HEAT WAS NOT WORKING THE AIR BAG LIGHT IS ON ALL SERVICE REMINDERS CAME UP ON THE DISPLAY THE RADIO ALSO DOESN'T WORK TRACTION CONTROL AND STABILITRAC DOESN'T WORK!! AIR BAGS AND HEADLIGHTS NOT WORKING PROPERLY IS MY BIGGEST SAFETY CONCERN!! THE CAR DID THIS STATIONARY AND ALSO DRIVING DOWN THE ROAD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283198December 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
BOUGHT CAR ABOUT 6 MONTHS AGO HAD 52,000 MILES ON IT SEEMED TO BE A DECENT CAR UNTIL TODAY DEC 1, 2019 DRIVING ON THE HIGHWAY AT ABOUT 70 MILES AN HOUR WITH ICE COVERED ROADS POWER STEERING WENT OUT , AND STABILITRAK, A LONG WITH ABS ALL AT ONCE AND PROMPTED SERVICE LIGHTS IN DASH AND INFO SCREEN POWER STEERING WAS SO STIFF I COULD BARELY TURN OR CONTROL CAR AND ALMOST SLAMMED INTO MEDIAN LUCKILY NOT HITTING ANOTHER VEHICLE DROVE TO NEAREST EXIT AND TURNED CAR OFF TURNED BACK ON AFTER ABOUT 7 MIN AND STILL SAME THINGS IN DASH THANKFULLY THIS DIDN'T END WORSE MY CAR CAN NOW BARELY STEER AND SERVICE LIGHTS ARE ON GOING TO TRY TO SEE ABOUT TALKING TO SOMEONE AT DEALERSHIP TOMMARO IT SEEMS A LOT OF PEOPLE ARE HAVING THIS PROBLEM WITH THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281963November 23, 2019
AIR BAGS
LIGHT ON AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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