Chevrolet Impala Complaints (2012)

258 consumer complaints on file.

#10519966June 15, 2013
SERVICE BRAKES
BRAKES HAVE WHAT I FEEL IS EXCESSIVE AMOUNT OF FADE ESPECIALLY AFTER JUST A FEW STOPS SEEMS TO OCCUR MORE AT SPEEDS OVER 50 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519983June 15, 2013
FUEL/PROPULSION SYSTEM
THE VEHICLE HAS A LOUD KNOCKING SOUND FROM THE HIGH PRESSURE FUEL PUMP WHEN YOU TAKE OFF FROM A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514990June 4, 2013
SERVICE BRAKES
WHEN STOPPED AT A RED LIGHT THE PEDDLE WOULD SLOWLY DRIFT TOWARDS FLOOR. THE CAR BEGAN TO ROLL AS IF THE BRAKES WERE RELEASING. I APPLIED MORE PRESSURE TO THE PEDAL HALTING THE VEHICLE. I TOOK THE CAR TO A DEALERSHIP AND WAS TOLD IT WAS DUE TO THE LOCATION OF THE MASTER CYLINDER AND GM WAS AWARE OF IT. MY CONCERN IS THAT THIS MAY CAUSE LOSS OF BRAKEING WHEN IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513910May 28, 2013
STEERING
I RECENTLY READ THAT GENERAL MOTORS ISSUED A RECALL AUGUST 3, 2012 FOR 2008 - 2012 CHEVROLET IMPALAS CONCERNING THE SUSPENSION. RECALL # 12V377000 CONCERNS THE FRONT LOWER CONTROL ARMS WHICH, ACCORDING TO THE RECALL MAY FRACTURE. A FRACTURED LOWER CONTROL ARM CAN RESULT IN THE LOSS OF CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. THIS RECALL, ACCORDING TO GM, ONLY APPLIES TO POLICE VEHICLES. I AM WRITING THIS MESSAGE TO YOU TO ASK WHAT IS DIFFERENT ABOUT THE POLICE VEHICLES FROM THE NON POLICE VEHICLES WHICH WOULD EXCLUDE THE NON POLICE VEHICLES FROM THE RECALL. IS THIS THE SAME TYPE OF SITUATION AS THE GM RECALL REGARDING 2007 - 2008 CHEVROLET IMPALA CONCERNING DEFECTIVE SPINDLES IN WHEELS WHICH GM IS TRYING TO LIMIT TO POLICE VEHICLES ONLY BUT HAS BEEN SHOWN TO APPLY TO ALL CHEVROLET IMPALAS? THANKS, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504163March 22, 2013
ENGINE, VEHICLE SPEED CONTROL
I STOPPED AT A INTERSECTION,AND PULLED OUT ONTO ANOTHER ROAD,THE CAR BACKFIRED AND QUIT RUNNING ,LEAVING ME IN THE MIDDLE OF THE INTERSECTION,AND ALMOST GOT HIT. I HAVE TAKEN CAR TO DEALER AND THEY SAY THE CAR IS OPERATING NORMAL. THIS HAPPENS ALOT WITHIN THIS VEHICLE WHEN ACCELERATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491646January 7, 2013
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, ENGINE VIBRATIONS WERE EXPERIENCED. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR BUT THE TECHNICIAN WAS UNSURE OF WHAT COMPONENT FAILED OR HOW TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 12,000. UPDATED 3/14/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488926December 16, 2012
VISIBILITY/WIPER
THE WINDSHIELD HAS A CURVE TO IT THAT SKEWS YOUR PERSPECTIVE OF THE ROAD. THE CAR WAS A RENTAL, AND AFTER JUST AN HOUR OF DRIVING, MY EYES HURT, AND I GOT A HEADACHE. THIS SEEMS LIKE A POOR DESIGN ISSUE, AND OUT CONCERNED ME FOR THOSE WHO MAY ACTUALLY OWN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10484464November 13, 2012
STEERING
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE STEERING BECAME DIFFICULT TO MANEUVER CAUSING THE DRIVER TO CRASH INTO A TELEPHONE POLE. THE FRONT PASSENGER SUSTAINED WHIPLASH. THE REAR PASSENGER SUSTAINED A BROKEN THUMB AND A HEAD CONCUSSION. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED A TOW YARD. THE VEHICLE WAS DESTROYED. THE APPROXIMATE MILEAGE WAS 33,500.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10482086October 24, 2012
ENGINE
I HAVE NOTICED WHEN TAKING OFF FROM A STAND STILL THE RPM ARE HIGH AND THE ENGINE IS VERY LOUD AND NOISY. IT SEEMS AS I AM DRIVING WITH A V-8 OR EVEN A DIESEL ENGINE. I AM SURE GM HAS BEEN NOTIFIED OF THIS AS WELL AS SOME OF THE OTHER COMPLAINTS I HAVE REVIEWED HAS STATED THE SAME THING. SOMETHING NEEDS TO BE DONE ABOUT THE IDLING OF THE RPMS WHEN YOUR JUST TAKING OFF AT A NORMAL SPEED AND THE REDUCTION OF THE ENGINE NOISE AS WELL. MY 2002 IMPALA WITH 136K MILES ON IT SOUNDED BETTER THAN THIS AND IT NEEDED SOME WORK DONE TO IT. I THOUGHT I WOULD AT LEAST GET THE BEST QUALITY FROM UPGRADING TO SOMETHING MORE UP TO DATE BUT WAS VERY DISAPPOINTED. IF YOUR GOING TO PAY GOOD MONEY FOR A VEHICLE YOU SHOULD HAVE A DECENT CAR THAT DOESN'T SOUND LIKE A PIECE OF CRAP. CAN GM GET IT TO WHERE IT IS RUNNING AS GOOD AS IT LOOKS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474032September 6, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICED FOR NHTSA CAMPAIGN ID NUMBER: 12V377000 (SUSPENSION: FRONT: CONTROL ARM: LOWER ARM). THE CONTACT STATED THAT THE VEHICLE WAS A POLICE PATROL CAR AND REPAIRS HAD NOT BEEN MADE DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472704August 27, 2012
STRUCTURE:BODY
UPON ARRIVING AT A RESTAURANT LOCATION WHERE WE PLANNED TO DINE, MY SPOUSE OPENED THE RIGHT FRONT PASSENGER DOOR USING THE INSIDE DOOR HANDLE. WHILE PUSHING THE DOOR OPEN SHE RELAXED HER HANDHOLD ON THE HANDLE ALLOWING HER RIGHT HAND PINKIE FINGER TO BECOME CAPTURED BETWEEN THE RETRACTING HANDLE AND THE FLAT AREA WHERE THE HANDLE IS ATTACHED. IT PINCHED HER FINGER AND IT IMMEDIATELY FORMED A BLOOD BLISTER AND WAS VERY PAINFUL. AFTER SHE EXPLAINED WHAT HAPPENED, I INSPECTED ALL OF THE OTHER DOORS AND DISCOVERED THAT IT WOULD BE POSSIBLE TO REPLICATE HER TYPE OF INJURY AT ANY OF THE INSIDE DOOR HANDLES. I THEN TOOK A PICTURE OF HER INJURY AND THE PROBLEM INSIDE DOOR HANDLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10469138August 3, 2012
VEHICLE SPEED CONTROL, ENGINE
VEHICLE STARTED VIA NORMAL KEY IGNITION. AFTER HIGH IDLING STOPS FOR WARM UP, VEHICLE STARTS TO HAVE ODOMETER NEEDLE MOVE FROM 500 RPM TO 1000 RPM FOR A STEADY 5 TO TEN MINUTES. IN ADDITION, EVENT OCCURS FREQUENTLY AT LONG STOPS EVEN AFTER CAR WARM. USUALLY, RPM MAY STEADY AT ABOUT 750 OR SO A NORMAL RPM SETTING FOR THIS VEHICLE. TOOK VEHICLE TO DEALER WHO KEPT IT FOR A WEEK. NO CORRECTION MADE. DEALER STATE WAITING TO HEAR FROM MANUFACTURER. VEHICLE STILL HAVE PROBLEM HAVING NEEDLE FLUTTER BETWEEN THE RPM MENTIONED CAUSING UNDUE DISTRESS TO ENGINE COMPONENTS. PLEASE ASSIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461854June 15, 2012
WHEELS:LUGS/NUTS/BOLTS/STUDS, STEERING
I WAS ROTATING THE TIRES AT HOME. WHEN REPLACING THE WHEELS I STARTED AND SNAGGED THE LUG NUTS BY HAND. I WENT TO TORQUE THE LUG NUTS TO SPECIFICATIONS (100 FOOT POUNDS) USING A TORQUE WRENCH. ONE OF THE RIGHT FRONT LUG NUTS WOULD NOT STOP TURNING WAY BEFORE REACHING THE SPECIFIED TORQUE. AS I CONTINUED TO TURN THE WRENCH, THE STUD SNAPPED OFF. ONE OF THE LUGS/STUDS NEXT TO IT ALSO FELT SUSPICIOUS. I TOOK IT TO THE DEALER AND HAD ALL STUDS AND LUGS REPLACED ON THAT WHEEL AS I AM AFRAID THERE MAY BE A BAD BATCH OF STUDS. THE PARTS HAVE BEEN SAVED IF NEEDED FOR TESTING. I WAS A MECHANIC IN THE 1960'S AND HAVE BEEN DOING THIS WORK ON MY OWN AND FAMILY VEHICLES SINCE THEN. I CAN NOT RECALL EVER SNAPPING A STUD BEFORE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460656June 5, 2012
AIR BAGS
WHILE DRIVING THIS MORNING MY PASSENGER SEAT BELT WARNING LIGHT WAS FLASHING, I WAS THE ONLY ONE IN THE CAR. I HAD A 20 OZ AQUAFINA BOTTLE OF WATER SITTING IN THE PASSENGER SEAT. THE PASSENGER AIRBAG LIGHT WAS ILLUMINATED ON AND CAR WAS WANTING THE SEAT BELT BUCKLED. I HAVE TWO SMALL CHILDREN AND THE THOUGHT OF THE AIRBAG DEPLOYING BECAUSE THE SEAT SENSOR FOR THE AIRBAG THOUGHT THERE WAS A PERSON SITTING THERE IS VERY DISTURBING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459443May 24, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VEHICLE SPEED CONTROL
2012 CHEVROLET IMPALA LT. CONSUMER STATES HIGH PRESSURE FUEL PUMP IS VERY NOISY WHEN ACCELERATING FROM A STAND STILL AND ALSO STATES ISSUES WITH VIBRATION *TGW THE CONSUMER STATED THE ACCELERATOR MOTOR MADE A LOUD NOISE. THE CONSUMER STATED THE FUEL LINES, WHICH APPARENTLY RUN DIRECTLY UNDER THE DRIVER'S SIDE FLOOR, VIBRATE DUE TO THE HARMONICS SET UP BY THE HIGH PRESSURE FUEL PUMP. THE VIBRATION IS CONTINUOUS AND CAN BE FELT THROUGH THE FLOOR AND UP INTO THE DRIVER'S SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453664March 31, 2012
ENGINE
ENGINE MAKES A KNOCKING NOISE WHILE ACCELERATING. I DROVE ANOTHER ONE AND THE NOISE WAS EVEN WORSE, THAT ONE HAD 15000 MILES ON IT. THIS SEEMS TO BE A COMMON PROBLEM WITH THEM ALL. I AM VERY UNHAPPY WITH THIS CAR. I DON'T ENJOY HEARING ALL THIS NOISE FROM A NEW CAR. (NOW HAS 6000 MILES ON IT) IF I CAN'T RESOLVE THIS PROBLEM IT WILL BE THE LAST GM CAR I EVER BUY. THE DEALER HAD ME DRIVE ANOTHER NEW 2012 IMPALA WHEN I MENTIONED THE NOISE, IT ALSO SOUNDED THE SAME. GM DEFINITELY DIDN'T ADDRESS THIS PROBLEM BEFORE PRODUCTION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449788February 21, 2012
ENGINE AND ENGINE COOLING
ENGINE MAKES A TICKING NOISE OR KNOCKING NOISE WHILE ACCELERATING , I'M VERY CONCERNED WITH THIS BEING THAT THIS NOISE STARTED THE NEXT DAY AFTER I HAD THE CAR HOME FROM THE DEALERSHIP . I'M HOPING THIS ISN'T A SAFETY CONCERN BUT IT SURE IS A CUSTOMER DISSATISFACTION. THE DEALER HAS TRIED TO ISOLATE THE NOISE AND COULD NOT AND SAID I WOULD HAVE TO WAIT FOR THE MANUFACTURER GM TO FIGURE OUT WHAT IS WRONG. I'M VERY DEPRESSED ABOUT THIS HAVING SPENT GOOD MONEY ON A NEW CAR JUST TO HAVE IT MAKE MORE NOISE THAT A 40 YEAR OLD CAR , AND THEN BEING TOLD I HAVE TO WAIT TILL SOMEONE COMPLAINS ENOUGH TO SEE IF IT CAN BE FIXED. I BEEN TOLD THAT THIS IS A NEW ENGINE IN THE IMPALA AND NOW AM WONDERING IF THIS ENGINE IS GOING TO BECOME A PROBLEM FOR THOUSANDS OF PEOPLE LIKE MYSELF. I HAVE READ SOME MAJOR CONCERNS FROM PEOPLE ABOUT THE 06 IMPALA AND HOPE THIS ISN'T WHERE MY CAR IS HEADED. ANY HELP THAT I COULD GET WOULD BE VERY APPRECIATED, THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439689December 13, 2011
POWER TRAIN
CAR WAS IN PARK AT A GAS STATION, IGNITION OFF, CAR NOT RUNNING. GEAR SHIFT INDICATOR SHOWED "PARK". DRIVER WAS OUT OF THE CAR AND THE CAR ROLLED AWAY, CRASHING INTO PARKED VEHICLE AND RESULTING IN INJURY TO DRIVER. THIS WAS AN AVIS RENTAL CAR WITH 7,500 MILES ON THE ODOMETER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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