Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10609277July 9, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT ALSO MENTIONED THAT TWO WEEKS LATER THE HIGH BEAM HEADLIGHTS ILLUMINATED INDEPENDENTLY AND REMAINED ILLUMINATED WHEN THE VEHICLE WAS POWERED OFF. THE CONTACT STATED THAT THE BATTERY HAD TO BE DISENGAGED IN ORDER TO SHUT OFF THE HIGH BEAMS HEADLIGHTS. THE CONTACT STATED THAT THERE WAS A SMOKE EMITTED FROM THE HIGH BEAMS SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE MULTI-FUNCTION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10608608July 7, 2014
STEERING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE HAD ISSUES WITH LIGHTS FOR THE PAST 6 MONTHS. FIRST STARTED OUT WHERE IF I HAD MY BRIGHT LIGHTS ON EVERY NOW AND AGAIN ALL MY LIGHTS WOULD GO OFF WHILE DRIVING. THE BRIGHT LIGHTS WOULDN'T STAY ON SO HAD TO HOLD TO KEEP THEM ON. THEN IT CAME A PERIOD OF TIME WHERE ALL MY LIGHTS WOULD NOT WORK. ON FRIDAY, JUNE 27TH 2014, I WAS AT WORK AND HAPPENED TO LOOK OUT THE WINDOW AND NOTICED MY LIGHTS WERE ON. WENT OUTSIDE TO SEE IF CAR WAS DEAD. WHEN I GOT IN THE CAR I COULD SEE THAT MY STEERING COLUMN WAS SMOKING (ON FIRE) COMING FROM THE TURN SIGNAL SWITCH. THE BRIGHT LIGHTS HAD STUCK TO ON SOMEHOW AND THIS IS WHY I COULD SEE THAT MY LLIGHTS WERE ON. I UNHOOKED THE BATTERY AND THE SMOKING STOPPED. WHEN I WENT TO HOOK BATTERY BACK UP THERE WASN'T ANY MORE SMOKING BUT MY WINDSHIELD WIPERS WERE GOING AS FAST AS THEY COULD AND I COULDN'T SWITCH OR DO ANYTHING TO MAKE THEM STOP. THE HAZARDS OR ALL MY LIGHTS WERE BLINKING ON/OFF REPEATEDLY. NOTHING I COULD DO TO STOP. AS OF NOW I'M DRIVING WITHOUT ANY FUSE TO THE WIPERS AND THE LIGHTS WORK DURING THE DAYTIME BUT WILL NOT WORK AT ALL AFTER DARK. I'VE BEEN TOLD THE PART THAT IS NEEDED TO REPLACE THIS IS A MULTI-FUNCTIONAL SWITCH. HOWEVER, THIS IS GOING TO COST $800 TO REPLACE. MANY COMPLAINTS OUT THERE ABOUT THE SAME THING HAPPENING TO SAME YEAR/MAKE/MODEL CAR AND NO RECALL?? *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10608258July 4, 2014
AIR BAGS, STRUCTURE:BODY
I ENTER AN INTERSECTION ON A GREEN LIGHT. THE OTHER PARTY TURNED IN FRONT OF ME EVEN THOUGH HE HAD A RED TURN LIGHT. I HIT HIM HEAD ON INTO THE PASSENGER SIDE OF HIS DOOR. I SLAMMED ON MY BRAKES BUT IMPACT WAS ALMOST IMMEDIATE. MY AIRBAG DID NOT GO OFF. I SUSTAINED PERMANENT NERVE DAMAGE IN BOTH MY HANDS AND ARMS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10607597July 1, 2014
AIR BAGS, ELECTRICAL SYSTEM
I OWN A 2004 CHEVROLET IMPALA AN IN FEBRUARY WHILE DRIVING UP THA HIGH WAY MY KEYS JUST LIKE POPPED OUT OF THE IGNITION MY CAR LOST POWER AND I HIT THE GUARD RAIL AT 60 MPH MY AIR BAGS DIDN'T COME OUT. ME N MY GIRLFRIEND WAS IN THE CAR . ON JULY 1ST I FIND OUT THERE'S A RECALL ON MY CAR I TRIED CONTACTING A FEW CHEVROLET DEALERSHIP COMPANIES NEAR ME AN I'VE BEEN DENIED ANY CAR REPAIRS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10607219June 30, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I LEASED THE CAR 5/10/2014 AND I HAD SEVEN OCCASIONS WHERE THE CAR SIMPLY WOULDN'T START AND THE CHECK ENGINE LIGHT CAME ON OVER NIGHT ON ITS OWN WHICH CAUSED THE BATTERY TO DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605220June 23, 2014
SERVICE BRAKES, STEERING
MY 2004 IMPALA HAS THE ABS LIGHT ON. IT SOUNDS AND FEELS LIKE THE ABS IS COMING ON WHILE DRIVING. THE STEERING FELT ODD. I WAS RIGHT BY MY HOUSE SO I SHUT IT OFF AND TURNED BACK ON AND DROVE IT THE BLOCK HOME. I TRIED DRIVING IT AROUND THE BLOCK THE NEXT DAY AND THE SAME THING HAPPENED. I AM FINDING MANY PEOPLE POSTING THE SAME THING ON THE INTRANET. MANY CRASHES.I CALLED CHEVY AND WE READ / LOCATED THE SAME RECALL, FROM 6/14/04 #04049. WE IN TURN CALLED THE DEALERSHIP, AND AFTER MANY DAYS, CALLS, FINALLY GOT MY CAR IN. THEY JUST CALLED SAYING THERE IS NO RECALL ON MY SPECIFIC IMPALA. IT IS DOING EXACTLY WHAT ALL THE OTHER PEOPLE/CRASH VICTIMS TALK ABOUT. I CALLED CHEVY BACK AND THEY SAID IT GOES BY STATE. I GUESS I AM SUPPOSE TO DRIVE IT UNTIL IT CRASHES AND THERE IS AN INJURY/DEATH BEFORE THEY DECIDE THAT THERE ARE MORE IMPALA'S OUT THERE WITH THE SAME PROBLEM THAT NEED THE RECALL. I AM AT WITS END AND DON'T KNOW WHAT TO DO NOW. MY CAR IS AT THE DEALERSHIP. I AM HAVING AN ESTIMATE DONE ON DOING WHAT THE RECALL STATED TO DO AND WILL THEN CALL CHEVY BACK TO TRY TO PUSH THE MATTER HIGHER UP THE CHAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10604800June 20, 2014
ELECTRICAL SYSTEM
I WAS IN A K MART PARKING LOT I HIT A SPEED BUMP AND WHEN I DID MY CAR JUST SHUT OFF. RECENTLY I WAS AT WORK I GOT IN MY CAR TO GO ST HOME AND MY CAR WOULDN'T START I WAITED 20 MINUTES TRIED IT AGAIN IT STARTED UP THIS HAS OCCURRED QUITE FREQUENTLY NOW AND WHEN I TOOK IT TO MY MECHANIC HE HOOKED IT TO A CAR ANALYZING MACHINE IT JUST SAYS SECURITY FAULT. MY MECHANIC FEELS IT IS IN THE SWITCH AND MY FATHER IS A RETIRED MECHANIC AND HE SAID IT IS A BAD PART OF THE SWITCH ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598978June 17, 2014
SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, SUSPENSION
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION AND ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE VEHICLE MADE A LOUD GRINDING NOISE WHICH EXACERBATED WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE BEARINGS, BRAKES AND TWO TIRES. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 6,984.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596897June 8, 2014
ELECTRICAL SYSTEM
FIRST OF ALL MY SECURITY LIGHT FLASHED ON AND OFF SEVERAL MONTHS BEFORE, AND THEN IT STAYED ON RIGHT BEFORE THESE TIMES MY CAR WOULD NOT START. I WAS OUT OF TOWN AT THE HOSPITAL.WENT TO START MY IMPALA AND IT WOULDN'T START. I HAD TO WAIT 20 MINUTES AND IT STARTED UP AND RAN PERFECT. GOT HOME ,SHUT THE CAR OFF ,WENT BACK OUT TO GO TO THE STORE AND IT WOULDN'T START AGAIN.WAITED 10 MINUTES ,STILL WOULD NOT WORK.WAITED ANOTHER 15 MINUTES ,CAR STARTED. WENT TO THE STORE. CAME OUT OF THE STORE STARTED RIGHT UP. WENT HOME SHUT THE CAR OFF ,NEXT MORNING HAD MY HUSBAND TRY AND START THE CAR.IT STARTED RIGHT UP . SO I THOUGHT EVERYTHINGS OK . GOT IN MY CAR TO GO TO THE DOCTOR WOULD NOT START. WAITED 30 MINUTES STARTED. THAT'S WERE I'M AT NOW . I WAS TOLD WHILE IM DRIVING MY CAR IT MIGHT SHUT DOWN AND CAUSE ME TO WRECK , IT HAS SOMETHING TO DO WITH THE SECURITY PASSLOCK SYSTEM.I'VE READ A LOT ABOUT OTHER 2004 CHEVY IMPALAS DOING THIS ALSO.SHOULD'NT GM DO A RECALL BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596910June 8, 2014
ELECTRICAL SYSTEM
I HAVE A ELECTRICAL PROBLEM WITH MY IGNITION SWITCH. SOMETIMES IT STARTS, SOMETIMES IT DOESN'T DO ANYTHING, SOMETIMES SECURITY LIGHT COMES ON. SOMETIMES IT SHUTS OFF. HAD IT LOOKED AT AND THEY SAID IT NEEDS A NEW IGNITION SWITCH. IS THAT UNDER A RECALL. HAD PROBLEM FOR ABOUT A YEAR OR SO, BUT THEY COULDN'T SAY FOR SURE IT IS THE SWITCH???????????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596356June 5, 2014
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
VEHICLE WILL ON OCCASION NOT START AND DISPLAYS A FLASHING SECURITY LIGHT IN THE INFORMATION CENTER. IF I WAIT 10 MINUTES THE SECURITY LIGHT WILL GO OUT AND THE CAR WILL START. DEALER STATED THEY COULD NOT DIAGNOSE AS PROBLEM WAS INTERMITTENT AND NOT REPRODUCIBLE. PROBLEM HAPPENED ON OCCASION OVER NEXT SEVERAL YEARS, ALL WITH SAME SYMPTOMS. EACH TIME MET WITH THE SAME DEALER DENIAL AND LACK OF ABILITY TO REPRODUCE THE SYMPTOMS. THIS YEAR THE PROBLEM BECAME FREQUENT AND TURNS OUT TO BE A DEFECTIVE PASSLOCK II SENSOR OR IGNITION SWITCH. FROM READING THIS IS A COMMON PROBLEM BUT WAS NEVER ADDRESSED OR ACKNOWLEDGED BY GM. PAID $1500 FOR REPLACEMENT OF IGNITION SWITCH AND BCM AT LOCAL CHEVY DEALER, WHO ACKNOWLEDGED THIS IS A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595608June 2, 2014
ELECTRICAL SYSTEM:IGNITION, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WAS HARD TO TURN IN THE IGNITION. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,373.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593910May 24, 2014
ELECTRICAL SYSTEM
THE KEY DOES NOT TURN IN THE IGNITION. I HAVE SWITCHED KEYS AND IT STILL DOES NOT WORK. I'VE TRIED PRESSING THE BREAK AND TURNING THE STEERING WHEEL AT THE SAME TIME AS TURNING THE KEY. I HAVE TO TRY TO KEEP TURNING THE KEY UNTIL IT FINALLY DECIDES TO TURN. THERE HAS BEEN NO MISTREATMENT OF THE IGNITION AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593357May 22, 2014
ELECTRICAL SYSTEM
WHEN I ATTEMPT TO START THE VEHICLE , SOMETIMES IT WILL NOT START. NO IGNITION. THERE IS POWER BUT NOT IGNITION. AFTER I WAIT 10 MINUTES IT WILL START. IT HAS SOMETHING TO DO WITH THE IGNITION SWITCH. I HAVE BEEN INFORMED THAT THIS IS A SECURITY SWITCH IN THE IGNITION SWITCH, THE SHUTS THE CAR DOWN, SO THE CAR CANNOT BE STARTED. AND AFTER 10 MINUTES EXACTLY THE VEHICLE WILL START. I HAVE TALKED WITH OTHER INDIVIDUALS THAT STATE THAT THEY TOO HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592982May 21, 2014
EXTERIOR LIGHTING
2004 CHEVY IMPALA LOSES LOW BEAM HEADLAMPS DUE TO AN ISSUE WITH THE MULTIPURPOSE SWITCH LOCATED ON THE STEERING COLUMN. AFTER DOING A GOOGLE SEARCH FOUND HUNDREDS OF OTHERS WITH THE SAME ISSUE. AFTER LOSING LOW BEAM HEADLAMPS AFTER A FEW MONTHS HIGH BEAM LAMPS ARE ALSO NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588797May 16, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INTERMITTENTLY WHEN DRIVING VEHICLE AT NIGHT AND SWITCHING ON HIGH BEAMS, THEN WHEN SWITCHING BACK TO LOW BEAMS, THE HEADLIGHTS GO OFF COMPLETELY. I HAVE TO REMEMBER TO PUT THE FOG LIGHTS ON, SO IF THE LIGHTS GO OUT I WILL STILL BE ABLE TO SEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588499May 15, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEAD LIGHTS WILL NOT TURN ON, BLINKERS WILL NOT TURN ON, TRACTION CONTROL TURNS ITSELF OF AND YOU CANNOT TURN IT BACK ON. THE FOLLOWING DASH LIGHTS ILLUMINATE. CHECK ENGINE, BATTERY AND ABS. THIS HAS BEEN HAPPENING FOR ABOUT A YEAR ON AND OFF. STARTED AT ABOUT 80,000 MILES. SOMETIMES ONLY ONE OF THE ABOVE CONDITIONS OCCUR AND SOMETIMES ALL AT ONCE. PROBLEMS HAPPEN DAY AND NIGHT, DAMP OR DRY, USUALLY ONLY OCCUR DURING ENGINE START UP, BUT OCCASIONALLY HAS OCCURRED WHILE DRIVING. I FOUND A TRICK TO MAKE THE HEAD LIGHTS COME ON (TURNING ON AND OFF MY HAZARD LIGHTS). MY FOG LIGHTS ARE NOT AFFECTED BY THESE ISSUES. I HAVE HAD THE BATTERY AND ALTERNATOR TESTED MULTIPLE TIMES BECAUSE THAT IS THE DIRECTION EVERYONE POINTS ME TOO. BOTH ARE GOOD. I SEE OTHERS HAVING THE SAME ISSUES. I HOPE THIS GETS LOOK INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586994May 7, 2014
STEERING, SERVICE BRAKES, ENGINE
I WAS DRIVING MY 2004 IMPALA WHEN I HIT A POT HOLE. I TRIED TO TURN AND HIT THE BRAKES AND NOTHING WORKED. I SLAMMED ON MY EMERGENCY BRAKE AND AFTER A WHILE I REALIZED THE CAR HAD SHUT OFF COMPLETELY. A MONTH LATER MY BOYFRIEND HAD THE SAME EXPERIENCE DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586608May 5, 2014
AIR BAGS
I WAS IN AN ACCIDENT WHERE I WAS STRUCK FROM BEHIND WHILE MY CAR WAS STOPPED AND I WAS PUSHED INTO THE CAR IN FRONT OF ME AND MY AIRBAGS DID NOT DEPLOY. THE CRASH INVOLVED 4 CARS AND MY AIRBAGS NEVER DID THEIR JOB. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10586310May 3, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ON THE NIGHT OF APRIL 24, 2014 AT APPROXIMATELY 10:30 PM I HAD JUST GOT OFF WORK AND WENT TO START MY CAR AND IT WOULD NOT START I GOT A MESSAGE DISPLAYED ON THE CONTROL PANEL WHICH SAYS SECURITY AFTER SITTING ABOUT 30 MINUTES IN THE RAIN AND COLD IT STARTED UP THEN I GOT HOME AND TURN IT OFF THEN TRIED TO TURN IT BACK ON AND IT WOULD NOT START IT SHOW SECURITY ON THE DASHBOARD I HAVE REVIEWED A COUPLE SITES ON THE INTERNET AND A LOT OF PEOPLE HAVING THIS PROBLEM WITH CHEVROLET IMPALA'S FROM 2000 TO 2004 I THINK THAT'S A BIG CONCERN BEING A ELECTRIC PROBLEM BECAUSE YOU CAN BE IN THE MIDDLE-OF-THE-ROAD AND A CAR JUST CUTS OFF AND WILL NOT START BACK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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