Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10909013September 22, 2016
AIR BAGS, ELECTRICAL SYSTEM
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG WARNING LIGHT ILLUMINATES AFTER DEALERSHIP REPAIRED FRONT PASSENGER SEAT FRAME RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908163September 20, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE EXPERIENCED THE FAILURE REFERENCED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,912.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907619September 19, 2016
AIR BAGS
TAKATA RECALL - NOT SURE IF THIS IS THE TYPE IN MY CAR BUT THE AIR BAG ON THE PASSENGER SIDE HAS FAILED. I CONSTANTLY HAVE A SERVICE AIR BAG LIGHT THAT COMES ON AND OFF. I HAVE RESEARCHED AND THIS SEEMS TO HAVE HAPPENED IN SEVERAL OF THIS YEAR AND MODEL, EVEN SOME RECALLS BUT NOT YET TO MY VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906821September 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF AN UNKNOWN MANUFACTURER RECALL FOR THE AIR BAGS. THE DEALER REPAIRED THE VEHICLE; HOWEVER, DAYS LATER, THE AIR BAG WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE, BUT THEY COULD NOT REPLICATE THE FAILURE. THE VEHICLE WAS TAKEN BACK AGAIN WITH THE SERVICE AIR BAG WARNING INDICATOR STILL LIT. THE DEALER INDICATED THAT THE WIRE HARNESS WAS FAULTY AND NEEDED TO BE REPLACED UNDER THE FRONT PASSENGER SIDE SEAT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906407September 14, 2016
ELECTRONIC STABILITY CONTROL (ESC)
MY COMPUTER IS ALERTING ME TO "SERVICE STABILITRACK". BASED ON SOME QUICK SEARCHES, IS SEEMS THAT THERE MAY HAVE BEEN A RECALL ON THIS ISSUE. WHERE DO I FIND OUT WHAT TO DO AND WHETHER OR NOT IT IS COVERED UNDER A RECALL? IT SEEMS TO LOSE POWER AND SOMETIMES IT FEELS AS IF THERE IS NO POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906410September 14, 2016
AIR BAGS, ELECTRICAL SYSTEM
WE BROUGHT VEHICLE IN FOR RECALL FOR WIRING HARNESS REPAIR BACK IN AUGUST BECAUSE AIRBAG LIGHT WAS ON. DEALERSHIP WRAPPED THE WIRES. 3 WEEKS LATER AIRBAG LIGHT WAS ON AGAIN. BROUGHT BACK TO DEALERSHIP AND THEY TOLD US WIRES WERE DAMAGED AND WIRING CONNECTOR NEED TO BE REPLACED WHICH WAS NOT PART OF RECALL. PAID $329. WHEN I READ RECALL ONLINE, IT CLEARLY STATES THE WIRES SHOULD BE INSPECTED BEFORE APPLYING THE TAPE AND IF NOT WIRING SHOULD BE REPLACED FOR NO CHARGE. I FILED COMPLAINT WITH GM AND THEY CONTACTED DEALERSHIP WHO STILL SAYS WIRES ARE NOT PART OF RECALL. ADVISED WORD FOR WORD OF RECALL AND NO HAVE TO GO TO DEALERSHIP WITH PAPERWORK. MY CHILD IS DRIVING THIS CAR AND WAS TOLD BY THE DEALERSHIP THIS IS NOT A SAFETY ISSUE AND WE COULD HAVE LEFT IT AS IS. REALLY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905662September 11, 2016
AIR BAGS
WE HAVE OWNED THIS CAR SINCE IT WAS NEW AND THE AIRBAG LIGHT NEVER STAY OFF AFTER SO MANY REPAIRS WE SEE NO HOPE OF IT BEING REPAIR. CHEVROLET IS DOING ANOTHER COVER UP JUST LIKE THE IGNITION SWITCH. WE HAVE SPENT OVER 700 ON REPAIRS ONLY TO STILL HAVE THE AIRBAG LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904760September 8, 2016
ELECTRONIC STABILITY CONTROL (ESC)
I GOT AN ALERT THAT I SHOULD "SERVICE TRACTION CONTROL" AND THAT "ENGINE POWER IS REDUCED". THE CAR BEGAN JERKING. IT HAS HAPPENED SEVERAL TIMES NOW AND HAS ACTUALLY CAUSED THE CAR TO SHUT OFF WHEN I WAS TRAVELING AT HIGH SPEED (65MPH).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904221September 6, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR ACTUATORS FAILED TO OPERATE AS INTENDED. WHEN THE VEHICLE WAS PLACED INTO GEAR, THE ACTUATORS WOULD LOCK THE DOORS. ALSO, WHEN THE VEHICLE WAS STOPPED AND PLACED IN PARK, THE DOOR ACTUATORS WOULD UNLOCK THE DOORS. THE FUNCTION NO LONGER OPERATED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899498August 30, 2016
AIR BAGS
ABOUT A WEEK AGO, MY :SERVICE AIR BAG" LIGHT CAME ON WHILE I WAS DRIVING ON A HIGHWAY. I GOT HOME AND LOOKED AT THE LATEST RECALL NOTICE SENT VIA MAIL TO US AND SAW THE IGNITION RECALL COULD CAUSE A PROBLEM WITH THE AIRBAGS IF NOT REPAIRED SO I MADE AN APPOINTMENT WITH A LOCAL DEALER. ONCE THERE I WAS TOLD THAT THERE WAS ANOTHER RECALL AND THEY WOULD FIX BOTH. I ASKED ABOUT THE LIGHT BUT WAS BLOWN OFF. THE CAR WAS REPAIRED AND I LEFT WITH THE LIGHT OFF. THE NEXT DAY THE LIGHT CAME ON BUT WHEN I SHUT OFF THE CAR IT WOULD GO AWAY. THIS HAS KEPT HAPPENING BUT SINCE YESTERDAY IT IS CONSTANT. I CALLED THE DEALER AND GM AND BOTH SAY THEY ISSUES ARE NOT RELATED. BUT THERE ARE A LOT OF PEOPLE ON LINE WITH THE SAME ISSUE. THE SECOND RECALL WAS FOR A PASSENGER SEAT SENSOR THAT COULD CAUSE DAMAGE TO THE SEAT BELT PRETENSIONS AND LOSS OF AIR BAGS! GM IS VERY BLAISE ABOUT THEIR CUSTOMERS SAFETY. THIS IS ANOTHER ISSUE IN A LONG LIST OF PROBLEMS I HAVE HAD WITH THE IMPALA. TWO OUT OF FOUR DOOR LOCKS DO NOT WORK UNLESS YOU MANUALLY OPEN THEM, ONE OF MY SEAT WARMERS DOES NOT FUNCTION, ETC... THIS IS A POORLY MADE VEHICLE AND THE ISSUES ARE SAFETY IN NATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899667August 30, 2016
AIR BAGS
A FIX AIRBAG WARNING COMES UP ON THE DASHBOARD DISPLAY. IT IS INCONSISTENT- AS IT WILL COME ON WHEN STARTING THE CAR, BUT MOST OFTEN WHILE DRIVING. IT WILL STAY ON FOR 1 MINUTE TO MAYBE 5 MINUTES, THEN GOES OFF. IT STARTED ABOUT 2 WEEKS AGO AND HAS COME ON APPROX 5 TIMES IN ABOUT 30 DIFFERENT USES OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898675August 25, 2016
AIR BAGS
CHEV RECALL #16V507000 REPORTED A PROBLEM WITH THE AIR BAG SENSOR ON THE PASSENGER SEAT SIDE. I REPORTED THAT I HAD THE RECALL NOTICE BUT THAT I ALSO HAD THE SAME PROBLEM WITH THE AIR BAG BUT ON THE DRIVER SIDE. WHEN THE AIR BAG LIGHT CAME ON, I COULD GET IT TO TURN OFF BY MOVING THE DRIVER'S SEAT BACK AND FORTH AND/OR UP AND DOWN. THIS SEEMS TO BE THE SAME TYPE OF PROBLEM REPORTED IN THE RECALL FOR THE PASSENGER SEAT. AT THE DEALERSHIP,THE CAR COMPUTER VERIFIED THE DRIVER SIDE AIR BAG PROBLEM. WHEN I TOOK THE CARE IN FOR THE RECALL, THEY CHECKED THE PASSENGER SEAT WIRING UNDER WARRANTY BUT CHARGED ME $130.12 TO GET THE DRIVER'S SEAT WIRING FIXED. THEY SAID THE RECALL WAS ONLY FOR THE PASSENGER SEAT. SEEMS GM DOESN'T CARE IF THE DRIVER GETS KILLED OR INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898188August 24, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
"TAKATA RECALL" THIS TRACTION SERVICE CONTROL IS GOING TO GET SOMEONE KILLED IF IT HAVEN'T ALREADY!!!! IT COMES ON EVERYDAY AND, FEW MINUTES IT JUMP ON AND OFF! I HAVE TAKEN MY TO THE DEALERSHIP FOR TRACTION SERVICE CONTROL WHICH ALSO HAD A RECALL AND THEY TOLD ME I WAS OVER THE 120,000 MILES FOR THE THE RECALL. THE GUY ACT LIKE IT DIDN'T T DO IT WITH HIM. I CAN NOT PULL OUT IN FRONT OF ANYONE BECAUSE IT STALL OUT AND MAKE NOISE TO BAD, I CAN NOT BACK UPHILLS WITHOUT THIS BEING A PROBLEM. I GET IN AN ACCIDENT AND I MAKE OUT; I ALSO TOLD MY FAMILY IF I DON'T PLEASE SUE THE DEALERSHIP BECAUSE THEY IS NOT TAKING THIS SERIOUS! ME AND MY FAMILY ALONG WITH OTHER DRIVERS LIFE ARE IN DANGER WITH THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898219August 24, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONNECTOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,626. UPDATED 10/13/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898348August 24, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE SENSOR MODULE WIRE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,912.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897387August 20, 2016
AIR BAGS, ELECTRICAL SYSTEM
I TOOK MY CAR TO AUTO MALL IN BRATTLEBORO VT FOR THE RECALL 36110 PASSENGER SEAT OCCUPANT SENSING. THEY HAD IT ALL DAY SAID THEY FIXED IT BUT THE AIRBAG LIGHT IS ON AND IT STILL DOESN'T SENSE ANYONE IN THE PASSENGER SIDE SEAT. THEY ALSO GAVE ME A LIST OF 9 CODES THAT MY CAR NOW HAS BUT DIDN'T BACK IN JUNE 3 OF WHICH I KNOW ABOUT TIRE AND DEAD BATTERY IN MY REMOTE AND MY ACTUATOR DOOR, THE REST ALL HAVE TO DO WITH ELECTRIC ISSUES. I THINK STEMMING FROM THE ORIGINAL RECALL. I WOULDN'T PAY 90.00 TO HAVE IT CODED AGAIN SO I LOOKED UP THE CODES MYSELF AND THEY ARE ALL LOOP OPEN CIRCUIT AND ONE IS SECOND ROW SEAT BELT PRETENSIONER DEPLOYMENT CONTROL. SEEMS TO ME THAT THERE IS MORE THAN WRAPPING THE WIRES IS GOING TO FIX, I THINK IT ALL HAS TO DO WITH THE RECALL BUT THEY REFUSE TO DO ANYTHING. I DON'T EVEN KNOW WHAT THEY DID WRAP OR CHANGE THE HOUSING?? MY CODES ARE AS FOLLOWS B0223 B3060 B3031 B1325/3 B0074 C0755 BOO1B/4 B0021/04. HELP PLEASE ALL I WANT IIS TO BE ABLE TO GET MY CAR INSPECTED. AS I SAID I HAD NO CODES UNTIL THIS STARTED WHEN THE SAME DEALER CHANGED MY PPS MODULE BACK A FEW MONTHS AGO WHICH WAS A RECALL TOO. WHEN MY ABS LIGHT CAME ON AND TRACTION CONTROL AND LOSS OF POWER. AFTER AUTO MALL FIXED THAT THE AIRBAG LIGHT CAME ON. THEY HAD THE NERVE TO ASK IF I HAD MICE LIVING IN MY CAR...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897112August 19, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE. THE DEALER STATED THAT THE RECALL ISSUE WAS NOT ON THE PASSENGER SIDE, BUT ON THE DRIVER SIDE WITH THE SEAT BELT RETRACTOR OR WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 11/01/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896806August 18, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO OPEN FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896948August 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR ILLUMINATED AND INDICATED THE PRESENCE OF A FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896977August 18, 2016
ELECTRICAL SYSTEM, POWER TRAIN
THE CAR HAS ERRATIC SHIFTING. IT SEEMS AS IF THE GEARS GET STUCK BEFORE THEY RELEASE ESPECIALLY WHEN SLOWING DOWN THEN TAKING OFF, LIKE IF YOU DO A ROLLING STOP OR SLOW DOWN AT A TRAFFIC LIGHT BUT DON'T STOP FULLY BEFORE ACCELERATING AGAIN. IT DOES NOT DO IT EVERYTIME YOU DRIVE THOUGH. THERE IS ALSO A CLICKING COMING FROM BEHIND THE DASH. THE ACTUATOR FOR AIR HAS GONE BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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