Chevrolet HHR Complaints (2010)

516 consumer complaints on file.

#10826099February 14, 2016
STRUCTURE:BODY
BOTH INSIDE FRONT DOOR HANDLES BROKE OFF BEFORE THE CAR WAS 2 YEARS OLD. I AM DISABLED AND WITH THE OTHER PROBLEMS I AM REPORTING THAT ARE RELATED TO THIS CAR, THIS IS A SERIOUS SAFETY ISSUE THAT WOULD TRAP ME IN THE CAR IF THERE WERE EVER AN ACCIDENT. WITH THE WINDOWS NOT BEING ABLE TO BE ROLLED DOWN FROM THE DRIVER'S SIDE CONTROL PANEL IT IS IMPOSSIBLE TO OPEN THE TWO FRONT DOORS IF YOU DON'T HAVE SMALL ENOUGH FINGERS TO REACH INSIDE THE DOOR AND UNLATCH THE MECHANISM. EVERYONE I HAVE SPOKEN WHO HAS AN HHR ARE ALSO HAVING THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826100February 14, 2016
STEERING
STEERING WHEEL IS LOCKING IN PLACE AS IT SHOULD WHEN YOU PARK, TURN THE CAR OFF AND REMOVE THE KEY, BUT THEN THE STEERING REMAINS LOCKED WHEN YOU INSERT THE KEY AND ATTEMPT TO RESTART THE CAR. THE WHEELS ARE NOT IN A TURNED POSITION AND THE STEERING WHEEL IS IN IT'S APPROPRIATE POSITION. IT TAKES WIGGLING THE STEERING WHEEL AS MUCH AS YOU CAN UNTIL THE KEY CATCHES TO GET IT TO START. THE KEY WILL COMPLETELY TURN TO THE "ON" POSITION, BUT IF THAT STEERING WHEEL IS LOCKED THERE IS NO CONNECTION AND THE STEERING MUST BE WIGGLED UNTIL THE KEY ENGAGES. ALSO, THE STEERING DOES NOT RESPOND AS WELL AS IT DID BEFORE THE 1ST RECALL FOR THE IGNITION SWITCH. IT FEELS AS IF THE WHEELS ARE NOT RESPONDING APPROPRIATELY WHEN I AM DRIVING. IT'S HARDER TO MAINTAIN CONTROL AND STAY IN MY LANE. I DO NOT KNOW IF THIS HAS ANYTHING TO DO WITH THE RECALL ON THE STEERING THAT WAS PREVIOUSLY PERFORMED BUT IT IS BECOMING PROGRESSIVELY WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825181February 9, 2016
SERVICE BRAKES, ENGINE, POWER TRAIN
IN A PARKING GARAGE ON THE 4TH FLOOR. BACKING OUT OF SPACE. WHILE BACKING UP, I HEAR A LOUD BOOM. NOTHING BEHIND ME. THOUGHT PERHAPS A TIRE FAILURE. PUT VEHICLE IN DRIVE TO PULL FORWARD OUT OF TRAFFIC LANE, AND THE ENGINE ACCELERATED UNCONTROLLABLY. BRAKES WOULDN'T RESPOND. BY THE GRACE OF G-D OR REFLEXES, I TURNED THE WHEEL TO THE RIGHT TO AVOID FLYING THROUGH THE GUARDRAIL AND OFF THE 4TH STORY OF THE PARKING GARAGE. VEHICLE CAME TO A HALT WHEN IT SMASHED INTO A CONCRETE SUPPORT PILLAR. BOTH AIR BAGS DETONATED, PASSENGER-SIDE AIR BAG APPARENTLY BROKE THE WINDSHIELD ON THAT SIDE. ENGINE SHUT OFF. LIGHTS IN PASSENGER COMPARTMENT TURNED ON, HAZARDS STARTED FLASHING ON/OFF (COULDN'T TURN THEM OFF). WAITED FOR TOW TRUCK FOR 5 HOURS. TOW DRIVERS HAD TO JUMP BATTERY - COULDN'T GET FRONT HOOD OPEN, BACK DOOR ELECTRONIC LOCK NON-FUNCTIONAL DUE TO DEAD BATTERY. TOW DRIVER CLIMBED INSIDE CAR, REMOVED INSIDE DECKING TO ACCESS BATTERY. TOW DRIVER JUMPED BATTERY, ATTEMPTED START. FIRST TWO OR THREE TIMES, IT WOULDN'T START, EVENTUALLY ON THE 4TH OR 5TH TIME IT STARTED BUT THE ENGINE WAS RACING AGAIN. TOW DRIVER PUT CAR IN REVERSE AND IT FLEW BACKWARD (I THOUGHT IT WAS GOING TO GO OFF THE DECK OF THE GARAGE BACKWARDS...). HE STOPPED THE VEHICLE, TURNED THE WHEEL AND HEADED FORWARD - IT SHOT DOWN THE RAMP UNTIL THEY GOT IT OUT OF THE GARAGE AND ON THE TRUCK (I WAS OUTSIDE THE VEHICLE WATCHING FROM A SAFE DISTANCE WHILE HE DID THIS). VEHICLE TOTALED. NOT SURE WHAT THE PROBLEM IS/WAS, BUT I'M LUCKY TO BE ALIVE. HAVE HEARD OF ISSUES INVOLVING STUCK IDLE SOLENOIDS, DRIVE TRAIN PROBLEMS, ETC.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10823490February 1, 2016
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE NOISE THAT WAS HEARD WAS A CV DRIVESHAFT LOCATED ON THE FRONT PASSENGER SIDE. THE MANUFACTURER OF THE PART WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823075January 29, 2016
FUEL/PROPULSION SYSTEM
SHORTLY BEFORE CHRISTMAS (2015) WE BAGAN TO SMELL FUEL FROM THE REAR DRIVER'S SIDE OF OUR 2010 HHR. THERE DID NOT APPEAR TO BE ANY LEAKING GAS; HOWEVER, WE TOOK THE CAR TO THE DEALER FOR PROPER DIAGNOSIS. THE DEALER DETERMINED THE FUEL LINES HAD RUSTED THROUGH. WHEN WE TOOK THE CAR HOME TO DECIDE OUR NEXT ACTION, WE DISCOVERED IT WAS NOW LEAKING A SIGNIFICANT AMOUNT OF FUEL, AND PROMPTLY BROUGHT THE VEHICLE BACK FOR FULL REPAIR. THE CAR WAS 5 YEARS OLD. EVERYONE I HAVE SPOKEN WITH SINCE HAS NEVER HEARD OF RUSTED FUEL LINES ON A 5 YEAR OLD VEHICLE. I WROTE GM'S EXECUTIVE OFFICE, AND THEY SIMPLY STATED THAT IT WAS DUE TO ENVIRONMENTAL CONDITIONS. I LIVE IN FLORIDA, BUT DO NOT LIVE DIRECTLY ON OR NEAR THE OCEAN. I ALSO DO NOT PARK THE CAR AT OR NEAR THE OCEAN ON ANY KIND OF REGULAR BASIS. THIS CAR ALSO NEVER DRIVES IN SNOW. IF ENVIRONMENTAL CONDITIONS CAUSED THE FUEL LINES TO GO BAD, EVERY CAR IN FLORIDA WOULD HAVE THEIR FUEL LINES REPLACED EVERY FIVE YEARS, AND THIS IS SIMPLY NOT THE CASE. THE DISTINCTION IS THAT FUEL LINES DO NOT RUST THROUGH ON VEHICLES OF THIS AGE. THERE ARE NUMEROUS MODEL YEARS OF THE HHR REPORTING THE EXACT SAME ISSUE IN NUMEROUS STATES ALL OVER THE USA; THUS, THIS IS NOT A LOCALIZED ENVIRONMENTAL ISSUE. FAULTY DESIGN AND/OR MATERIALS IS CAUSING THESE FUEL LINES TO PREMATURELY RUST OUT AT THE JOINTS. ALMOST ALL OF THE REPORTS OF THIS ISSUE OCCUR BEFORE FIVE YEARS OF AGE FOR THE VEHICLE. IF CORVETTE'S WERE HAVING THEIR FUEL LINES RUST OUT WITHIN 5 YEARS, THERE WOULD BE A RECALL; HOWEVER, AS THE HHR IS DISCONTINUED, NOTHING HAS BEEN INVESTED INTO RESEARCHING THIS INHERENT VICE. BY THE TIME WE ACTUALLY HAD THE REPAIR DONE ON OUR HHR, IT WAS ACTUALLY LEAKING A SIGNIFICANT AMOUNT OF GAS, AND IT EASILY COULD HAVE IGNITED AND KILLED OUR FAMILY. APPARENTLY SOMEONE HAS TO DIE, FOR A RECALL TO BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821618January 22, 2016
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG SENSOR LIGHT ILLUMINATED OFF AND ON. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818677January 7, 2016
STRUCTURE:BODY:DOOR, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL VIBRATION AT THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE LOWER CONTROL ARMS RUBBER BUSHING WERE WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811400December 21, 2015
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. WHEN THE BRAKES WERE APPLIED, THE PEDAL PULSATED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO OPERATE THE VEHICLE WITH THE POWER STEERING AFTER SWITCHING TO A DIFFERENT KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810530December 15, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE AT A STOP SIGN, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808161December 3, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ELECTRIC POWER STEERING (EPS) WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED ON EVERY OCCASION WHERE THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.....UPDATED 01/13/16 *BF UPDATED 01/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806570November 24, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794326November 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 25 MPH, THE REAR AND DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 1/20/2016 *SS *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790494November 15, 2015
ELECTRONIC STABILITY CONTROL (ESC)
ESC ACTIVATION LIGHT COMES ON, CAR VIBRATES BADLY AND HARD TO STEER. HAPPENS MAINLY ON DRY ROADS, AT TIMES GOING AROUND A BEND IN THE ROAD. IT IS SPERATIC, BUT LAST WEEK HAPPENED ALMOST EVERYDAY. ITS BEEN AT THE DEALER 6 TIMES TO TRY TO FIX, BUT TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787305October 30, 2015
AIR BAGS, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE ESC AND AIR BAG WARNING LIGHTS RANDOMLY FLASHED. AS THE FAILURE PROGRESSED, THE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PENDING REPAIRS UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM) AND 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783009October 16, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED , HOWEVER, THE FAILURE RECURRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782030October 14, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780843October 8, 2015
STEERING
POWER STEERING NON OPERATIVE, WENT OUT WHILE VEHICLE WAS IN MOTION ON A CITY STREET. TURN THE CAR OFF AND THE POWER STEERING WORKS FOR A SHORT WHILE BUT SOON GOES OUT AGAIN WHILE IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778559September 29, 2015
STEERING
POWER STEERING QUIT WORKING 2 TIMES WHILE DRIVING VEHICLE IN 2 DAYS. ONCE WHILE TURNING AND ONCE WHILE DRIVING STRAIGHT DOWN ROAD. STOPPING AND RESTARTING CAR CAUSED IT START WORKING AGAIN. AFTER THE SECOND TIME I TOOK THE CAR IN TO DEALER WHO STATED POWER STEERING MOTOR WAS BAD AND NEEDED REPLACING. BOTH TIMES WERE DRIVING AT UNDER 40MPH. CHEVROLET CLAIMED THIS WAS NOT COVERED UNDER CAMPAIGN NUMBER: 14V153000. NEITHER TIME RESULTED IN A WRECK OR DAMAGE, JUST A FEW MISSING HEART BEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764742September 17, 2015
STEERING
WHILE EXITING ONTO THE FREEWAY AT 45 MPH THE POWER STEERING LIGHT WENT ON AND THE STEERING DIDN'T WORK. I REALIZED THE IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL AND CAR AND GOT OFF ON THE FIRST EXIT WHICH WAS 2 MILES AWAY. I TRIED NOT TO PANIC AS I HAD MY KIDS IN THE CAR. I THEN WENT TO THE NEAREST GAS STATION. TURNED OFF THE CAR TO CAL MY HUSBAND. AND WHEN I TESTED THE CAR TO TURN IT BACK ON THE POWER STEERING LIGHT WAS OFF AND THEN THE STEERING WHEEL WAS NORMAL. I DECIDED I NEEDED TO TRY AND GET HOME, WE WERE 45 MINUTES AWAY FROM HOME. AS I DROVE THE CAR AGAIN AT A STEADY SPEED I STAYED ON THE SLOWEST LANE AND WHILE DRIVING ON THE FREEWAY AGAIN THE POWER STEERING STOPPED WORKING AT 65 MPH. SINCE THEN IT STILL HAPPENS ONCE WE DRIVE IT. I HAVE A VIDEO OF WHEN IT GOES ON. I SAFELY RECORDED THE MALFUNCTION. THIS IS OUR ONLY TRANSPORTATION AND WE JUST BOUGHT IT FROM CARMAX IN MAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760010August 28, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 15 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 14V153000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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