Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#10782427October 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO A TELEPHONE POLE, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,900.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10762661September 9, 2015
UNKNOWN OR OTHER
I AM PICKING MY CAR BACK UP TOMORROW AND ALL MT PAPERS ARE IN IT...BACI AROUND 3/15 MY ETC LIGHT CAME ON AND THE CAR JERKED, THIS HAPPENED SEVERAL TIME OVER THE NEXT COUPLE MONTHS, TOOK IT IN TO DEALERSHIP AND THEY HAD IT FOR 2 WKS AND COULD NOT FIGURE IT OUT AND I WAS TO LET THEM KNOW IF IT HAPPENED AGAIN...8/26/15 WAS THE LAST TIME IT HAPPENED AND THE ETC LIGHT CAME ON FOR ABOUT 1 1/2 SECONDS AND SLOWED ME DOWN ALMOST TO A STOP AND WAS ALMOST REAR ENDED!!! CALLED, TOOK IT IN AND THEY HAVE HAD IT FOR 2 WKS AND THEY CALLED AND TOLD ME SINCE THEY COULD NOT MAKE IT HAPPEN THEY COULD NOT FIX IT AND IT WAS NOT A MECHANICAL PROBLEM. I AM SCARED TO (MAYBE) DEATH TO PICK IT UP AND DRIVE IT TILL IT HAPPENS AGAIN AND MAYBE CAUSES AN ACCIDENT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760359August 31, 2015
VISIBILITY/WIPER
CAR WAS PARKED AND NO ONE WAS INSIDE WHEN THE BACK GLASS JUST POPPED AND SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759055August 25, 2015
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR THERE ARE POWER/ELECTRICAL SURGES. I HAVE DOCUMENT THIS SEVERAL TIMES. THE LEFT REAR TAIL LIGHTS REPEATEDLY BURNS OUT, IT DOESN'T JUST BLOW, IT CRACKS AND MELTS. TO THE POINT IT LITERALLY MELTS THE HOLDER OF THE BULB. THE SURGES ARE MORE FREQUENT. I HAVE TO CHANGE BURNT/ LITERALLY EXPLODED BULBS EVER 3-4 DAYS. AND I HAVE CALLED THE CHEVY DEALER AND THEY HAVE TOLD ME THIS IS ELECTRICAL. THE POWER SURGES CAN HAPPEN ANYTIME WITH OUT NOTICE. I CALLED THE DEALERSHIP AND I WAS INFORMED THAT THERE WAS A RECALL ON ELECTRICAL SYSTEM FOR A CHEVY HHR BUT THAT MY VIN NUMBER WAS NOT LISTED IN THIS BATCH OF RECALLS FOR ELECTRICAL SYSTEM MALFUNCTIONS. I ALSO CALLED THE CHEVY HEADQUARTERS AND THEY INFORMED ME ITS MY ISSUE, THERE IS NO RECALL FOR MY CAR FOR THIS AND ITS NOT COVERED UNDER WARRENTY. SO I ASKED IM JUST TO KEEP DRIVING A CAR THAT HAS ELECTRICAL SURGES, WHAT IF IT SURGES TO THE GAS TANK OR SOMETHING. SHE SAID ITS NOT COVERED. SO, I WANT IT FORMALLY DOCUMENTED THAT A REPORT WAS ISSUED; SINCE IT IS HAPPENING ALL THE TIME. I HAVE GOTTEN PULLED OVER TWICE IN 2 MONTHS FOR THIS LIGHT. AND THERE IS NOTHING I CAN DO ABOUT IT. . THESE SURGES HAVE BEEN HAPPENING OVER THE PAST YEAR, I WAS TOLD THAT MAY BE THE REASON THAT MY PASSENGER SEAT BELT LOCKED UP ( CAUSING ME TO HAVE TO CUT MY DAUGHTER OUT OF IT) AND THE REASON THE WINDOWS WILL SOMETIME STOP OPERATING. BUT WILL EVENTUALLY START BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758473August 21, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR WOULD NOT TURN OFF. KEY WOULD NOT TURN. EVENTUALLY PULLED FUSE AND GOT CAR TO STOP. TOOK TO DEALER NEXT RECALLS CAME OUT LATER AND I TOOK IT IN THREE TIMES TO GET RECALL THINGS FIXED. I STILL HAVE SAME PROBLEMS AS OTHER OWNERS WITH MY ELECTRICAL SYSTEM, THE DIC GIVING FALSE INFORMATION SUCH AS NO AIR PRESSURE IN ONE OF THE TIRES, THE ABS AND TRACTION NEED REPAIR ETC. STEERING WHEEL ALMOST ALWAYS SHAKES WHEN BRAKE PEDAL IS PUSHED AND SOMETIMES SEEMS LIKE IT IS DRIVING UNDER ITS OWN CONTROL. I HAVE LOVED THE CAR SINCE I BOUGHT IT WITH LESS THAN 9,000 MILES ON IT IN DECEMBER 2010, BUT I DRIVE MY HANDICAPPED HUSBAND AND ELDERLY MOTHER TO MANY DOCTOR APPOINTMENTS AND CANNOT HANDLE THE ANXIETY OF BEING AN ACCIDENT WAITING TO HAPPEN ALL THE TIME. THERE IS ALREADY THE FEELING OF HELPLESSNESS IN CAR ACCIDENTS WITHOUT ONE DRIVING A CAR THAT CAN'T BE CONTROLLED AT ALL TIMES. AND THESE THINGS HAPPEN OUT OF THE BLUE WITHOUT WARNING. IT ISN'T LIKE YOU HAVE EVEN A FEELING THAT SOMETHING MAY BE GOING OUT OR THAT A PROBLEM IS BEGINNING. IT'S JUST BOOM, HERE'S THE SITUATION, HANDLE IT! I, AT ALL TIMES, MUST KEEP MY MIND ON THE FACT THAT MY BRAKES, STEERING, TRANSMISSION AND/OR ELECTRICAL SYSTEM MAY FAIL AS I AM DRIVING DOWN THE STREET. THIS DOES NOT MAKE FOR A CALM DRIVING EXPERIENCE. NERVOUSNESS AND HIGH ANXIETY IS NOT A CONDITION THAT ANYONE SHOULD BE IN WHEN HANDLING A POTENTIALLY DEADLY WEAPON IN AND AROUND OTHER PEOPLE, ANIMALS AND VEHICLES. ALL THESE OTHER OWNERS CAN'T BE WRONG, MAYBE GMC SHOULD JUST RECALL THE WHOLE CAR AND LET US GET ONE WE DON'T HAVE TO BE AFRAID OF CAUSING AN ACCIDENT, SO WE CAN CONCENTRATE ON OUR OWN AND OTHER PEOPLE'S DRIVING TO PREVENT THEM..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760540August 19, 2015
AIR BAGS
RANDOM DRIVERS CURTAIN AIRBAG DEPLOYMENT. NO REASON TO HAPPEN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10743657July 27, 2015
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNED A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER SIDE ELECTRONIC CONTROL PANEL FAILED TO WORK AND THE FRONT AND REAR WINDOWS FAILED TO GO UP AND DOWN WHEN USED ELECTRONICALLY. THE CONTACT INDICATED THAT THE FAILURE WAS WORSE DURING RAINY WEATHER. AS THE FAILURE PROGRESSED, THE VENT CONTROLS FAILED TO WORK FOR HEATING AND AIR CONDITIONING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO REMEDY THE FAILURE. THE PARTS WERE NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V153000 (STEERING), AND 14V171000 (ELECTRICAL SYSTEM). WHILE ENTERING THE ROAD FROM A PARKING COMPLEX, THE AIR CONDITIONING CONTROL WAS TURNED ON AND SMOKE EMITTED INTO THE INTERIOR OF THE VEHICLE NEAR THE DASHBOARD. EXTENSIVE SMOKE WAS COMING THROUGH THE VENTS. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE ERUPTED INTO FLAMES AND THE FRONT WINDSHIELD MELTED DOWNWARD. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED DUE TO THE FAILURE AND TOWED TO A YARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10734279July 15, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE CONTACT ATTEMPTED TO OPEN THE VEHICLE WITH THE KEY, THE MASTER KEY OPENER WOULD NOT UNLOCK THE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TOWED THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED SEVEN OTHER TIMES. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 10/29/15*LJ UPDATED 11/22/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730652June 26, 2015
VEHICLE SPEED CONTROL:CRUISE CONTROL, EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING AT 50 MPH, THE CRUISE CONTROL FAILED TO ACTIVATE AND THE BRAKE LIGHTS REMAINED ILLUMINATED. THE ELECTRONIC STABILITY CONTROL INDICATOR ILLUMINATED PRIOR TO THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. MA 08/11/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, THE FAILURE RECURRED 14 DAYS LATER. THE CONSUMER WAS ADVISED OF A MAY 2014 RECALL THAT INCLUDED THE SAME MALFUNCTIONS. THE CONSUMER WANTED TO BE REIMBURSED FOR ALL ASSOCIATED ATTEMPTED REPAIRS FOR THE BRAKE LIGHTS. UPDATED 05/10/2017*JS UPDATED 11/01/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722491May 31, 2015
AIR BAGS
SHORTLY AFTER WE PURCHASED OUR 2009 HHR WE RECEIVED A AIR BAG WARNING LIGHT. IT WAS RESOLVED HOWEVER WE HAVE HAD THREE ADDITIONAL PROBLEMS WITH AIR BAG LIGHTS COMING ON INCLUDING ONE THAT WE WERE CHARGED FOR REPAIR. THEN WE LEARNED THAT OUR CAR WAS ON A NATIONAL AIR BAG RECALL AND TOOK IT TO A CHEVY DEALER FOR REPAIR. DEALER HAS BEEN UNABLE TO GET THE LIGHT TO TURN OFF AND HAVE BEEN TOLD IT IS A SENSOR BUT THEY CAN'T FIND WHICH ONE IS THE PROBLEM. THE DEALER IS PRIORITY CHEVROLET IN CHESAPEAKE. WE ARE VERY WORRIED ABOUT THIS PROBLEM ESPECIALLY SINCE OUR HISTORY OF PROBLEMS WITH THIS ISSUE. AS OF TODAY 5/31/2015 WE ARE STILL IN SAME POSITION WITH AIR BAG WARNING LIGHT STUCK ON. WE WANT TO SELL THIS LEMON BUT NO ONE WILL BUY IT WITH THAT LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722065May 28, 2015
EXTERIOR LIGHTING
INSTRUMENT PANEL LIGHT FLICKER CONSTANTLY, DOES THIS IN PARK AND DURING DRIVING, NOTICED LATELY THAT THE HEAD LIGHTS ARE ALSO DIMMING AT START UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722067May 28, 2015
UNKNOWN OR OTHER
I HAVE NO IDEA WHERE THIS IS COMING FROM BUT IN THE MORNING WHEN I START MY HHR THERE IS A VERY STRONG ODOR OF SILICON. IT TAKES ME ABOUT 30 MIN. TO GET TO WORK AND BY THE TIME I GET TO WORK I HAVE THE WORST HEADACHE FROM SMELLING THIS THE WHOLE TRIP. IT IS STRONGER WHEN THE A/C IN ON. NOT SURE IF THIS IS WHERE IT IS COMING FROM BUT IT WILL MAKE YOU NAUSEATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715598May 11, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING FROM A COMPLETE STOP, THERE WAS HESITATION WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE RECURRED ON A SEPARATE OCCASION WHILE DRIVING 30 MPH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715008May 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT ALL THE LIGHTING ON THE INSTRUMENT PANEL DIMMED. THE VEHICLE WAS TAKEN DEALER WHERE IT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714542May 4, 2015
ELECTRICAL SYSTEM, AIR BAGS, ENGINE
I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN THE SERVICE AIRBAG WARNING LIGHT CAME ON AS WELL AS THE WARNING CHIME. I PURCHASED THE CAR USED IN AUGUST 2013, AND SOON AFTER GETTING IT THE VERY SAME WARNING CAME ON. I WENT BACK TO THE DEALER AND THEY HAD IT SENT TO A LOCAL GM DEALER TO BE FIXED. I PURCHASED THE CAR FROM A DODGE AND SUBARU DEALER AND THEY WERE NOT ABLE TO DO THE REPAIR. I WAS SHOWN THE REPAIR PAPERWORK STATING THAT A FAULTY AIRBAG SENSOR WAS REPLACED. WELL JUST LAST WEEK THE VERY SAME THING HAPPENED AGAIN. THE SERVICE AIRBAG LIGHT COMES ON THEN GOES OFF SOMETIMES AFTER ONLY A FEW SECONDS. THEN ANOTHER WARNING LIGHT WENT ON STATING FAULTY AIR PRESSURE SENSOR. THE CHECK ENGINE LIGHT IS ON AS WELL SO I'M WONDERING IF THERE IS SOME TYPE OF ELECTRICAL GREMLIN IN THE CAR. THIS IS EXTREMELY FRUSTRATING BECAUSE I LIKE THE CAR BUT ALL OF THESE STUPID LITTLE ISSUES MAKE ME WANT TO TRADE IT IN, AND NEVER BUY ANYTHING MADE BY GM EVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649160April 27, 2015
ELECTRICAL SYSTEM
LETTER FROM SENATOR FEINSTEIN ON BEHALF OF CONSTITUENT RE COMPLAINT ABOUT GENERAL MOTORS. *SMD THE CONSUMER STATED HIS 2009 CHEVROLET HHR WAS NOT REPAIRED ADEQUATELY AND WAS NOT REPAIRED IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712793April 24, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, ENGINE AND ENGINE COOLING
THE ELECTRICAL SYSTEM IN THE CAR HAS SHUT DOWN AND HAS CAUSED MY POWER STEERING TO GO OUT WHILE I AM DRIVING. IT DINGS SO I HAVE SOME NOTICE. BUT NONE THE LESS REALLY SCARY AND VERY HARD TO TURN GOING 20 MPH. MY BRAKES ARE VERY HARD WHEN THIS HAPPENS. MY THERMOSTAT/ COOLANT INFORMATION IS CURRENTLY DISPLAYED AS DASHES (----) ACROSS MY DASH, MAKING THIS REALLY DIFFICULT TO KNOW IF IT IS HOT OR HAS RUN OUT AND MY AC IS CONNECTED TO THIS ALSO SO WHEN IT DECIDES TO WORK MY AC WILL WORK. IT WILL TURN OFF AND ON WHILE DRIVING TOO. MY MPH READS MY SPEED GOING 20 MPH OVER WHAT I AM ACTUALLY DRIVING. MY CAR HAS COMPLETELY SHUT OFF WHILE DRIVING. THE CHECK ENGINE LIGHT COMES ON AND OFF MAKING IT MORE DIFFICULT TO GET CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695556March 20, 2015
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 40 MPH AROUND A CURVE, THE VEHICLE SHOOK VIOLENTLY AND THE ESC WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694175March 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690196February 24, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE KEY WAS REMOVED FROM THE IGNITION SWITCH, THE DOOR CHIME ACTIVATED AS IF THE CONTACT WERE EXITING THE VEHICLE. IN ADDITION, THE RADIO REMAINED OPERABLE FOR A SHORT PERIOD OF TIME. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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