Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#10427677September 27, 2011
EXTERIOR LIGHTING, UNKNOWN OR OTHER
VISITING MY DAUGHTER. STARTED TO GO HOME. THE HEAD LAMPS WOULD NOT COME ON. AFTER 10 OR 15 MINUTES OF TURNING SWITCHES, TURNING MOTOR OFF AND ON, NOTHING WORKED. SO HERE AM I STUCK MILES AWAY FROM HOME AND THE HEAD LIGHTS WONT COME ON. IN FURSTRATION I SLAPPED THE LEFT DRIVER SIDE HEAD LIGHT,IT CAME ON. SO I WALKED TO THE OTHER SIDE AND GAVE IT A SLAP,AND IT CAME ON. WE DROVE THE THIRTY MILES HOME WORRYING IF THEY WOULD GO OUT AGAIN. GOT HOME OK. NOW WE HAVE TO HIT BOTH HEADLIGHTS TO GET THEM ON.THE WARRANTY IS OUT AND DO YOU KNOW YOU HAVE TO REMOVE THE WHOLE FRONT BUMPER ASSEMBLY TO EVEN GET TO THE HEAD LIGHTS. WHY WOULD GM ALLOW SUCH DESIGN IS BE ON REASON. GOOD LUCK HHR OWNERS MY WIFE HAS ALREADY EXPERINCED THE LOCK IGNITION SYNDROME, WHEN THE KEY WONT COME OUT. WHY DOESNT THE NHTSA HELP US HHR OWNERS *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426914September 23, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION WOULD NOT SHUT OFF. THE BATTERY AND FUEL PUMP FUSE HAD TO BE DISCONNECTED IN ORDER TO SHUT THE VEHICLE DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE IGNITION LOCK AND CYLINDER. THE IGNITION LOCK CYLINDER WAS REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE FAILURE WAS NOT RECALLED AND THE WARRANTY DID NOT COVER THE IGNITION FAILURE. THE FAILURE MILEAGE WAS 71,426 AND THE CURRENT MILEAGE WAS 71,726.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426697September 21, 2011
STRUCTURE:BODY:DOOR
THE DOOR SENSORS DO NOT WORK PROPERLY. THE SENSORS TO NOT INDICATE THAT THE DOOR IS NOT FULLY CLOSED. THE DOOR MUST BE OPEN BY AT LEAST THREE INCHES BEFORE THE SENSOR WILL INDICATE "DOOR AJAR." SO, IF THE DOOR IS CLOSED LIGHTLY BUT NOT ALL THE WAY YOU COULD END UP DRIVING DOWN THE HIGHWAY AND HAVE YOUR DOOR COME SWINGING OPEN WITH NO WARNING. IT WAS DISCOVERED BY A CHEVY SERVICE DEPARTMENT THAT THE REASON FOR THIS IS BECAUSE OF THE SENSOR PLACEMENT IN THE CREASE OF THE DOOR. IF THE SENSOR WAS PLACED IN THE LOCK THEN THE PROBLEM WOULD BE FIXED. HOWEVER, THE DESIGN OF THE SENSOR DOES NOT ALLOW FOR IT TO BE MOVED. THIS IS NOT A ONE TIME PROBLEM THIS IS AN ONGOING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422596August 30, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE PARKED, THE CONTACT ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION BUT THE KEY WOULD NOT DISENGAGE AND THE CONTACT WAS UNABLE TO SHUT THE VEHICLE OFF. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS BUT WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 44,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422388August 29, 2011
ELECTRICAL SYSTEM
THIS IS A COMPLAINT AGAINST THE CHEVROLET HHR WHICH SEEMS TO BE PRONE TO NOT TURNING OFF WHEN THE KEY IS IN THE IGNITION. NO MATTER HOW HARD I TRIED OR WHAT I TRIED I COULD NOT TURN THE KEY TO SHUT THE CAR OFF. MY NEIGHBOR HAD TO TURN THE CAR OFF BY DISCONNECTING SOMETHING UNDER THE HOOD. THE CAR HAD TO BE TOWED TO THE DEALER. DURING MY RESEARCH ON THE INTERNET THERE SEEMS TO BE A LOT OF PEOPLE HAVING THE SAME PROBLEM. SOME OF THEM EVEN STATE THAT THE BUTTON ON THE GEAR SHIFT THAT YOU HAVE TO PUSH IN TO CHANGE GEARS STICKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422500August 29, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT REMOVE FROM THE IGNITION. AS A RESULT, THE CONTACT WAS UNABLE TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE FAILURE DIAGNOSED. THE CONTACT ALSO STATED THAT A FAULTY IGNITION SWITCH WAS A COMMON FAILURE AMONG THIS YEAR, MAKE, AND MODEL. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422297August 28, 2011
ELECTRICAL SYSTEM:IGNITION
2009 HHR KEY STUCK IN THE IGNITION. UNABLE TO TURN OFF MOTOR. HAD TO DISCONNECT THE BATTERY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421426August 25, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THE IGNITION KEY FAILED TO TURN THE VEHICLE OFF AND THE VEHICLE WAS STUCK IN THE ON POSITION. THE CONTACT REMOVED A FUSE IN ORDER TO SHUT THE VEHICLE OFF, AND HAVE IT TOWED TO THE DEALER. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS CONTACTED REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421385August 24, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE
WHEN OPENING THE RIGHT REAR WINDOW, THE DOOR OPENED WHEN THE WINDOW GETS ABOUT 3/4 OF THE WAY DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416223July 29, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 35-65 MPH, THERE WAS A GRINDING NOISE UPON ENGAGING THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THEY WERE UNABLE TO DETECT A PROBLEM. THE FAILURE PROGRESSED AND SIXTEEN DAYS LATER, THE FRONT AXLE DETACHED WHILE MAKING A TURN. THE VEHICLE WAS TOWED TO THE DEALER AND NO REPAIRS COULD BE PERFORMED UNTIL THE VEHICLE WAS INSPECTED BY THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 7,598.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413521July 19, 2011
STEERING:COLUMN
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE THE VEHICLE WAS PARKED THE CONTACT ATTEMPTED TO TURN THE KEY IN THE IGNITION IN ORDER TO SHUT THE VEHICLE OFF BUT WAS UNABLE TO. THE CONTACT WAS FORCED TO REMOVE A FUSE IN THE ENGINE IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413370July 18, 2011
STEERING, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
DURING THE ICE STORM THE POWER STEERING WENT OUT IN MY VEHICLE. MY HUSBAND WAS DRIVING AND THAT IS THE ONLY REASON WE DIDN'T HAVE AN ACCIDENT. THIS CONTINUES TO BE A PROBLEM ON MY 2009 CHEVY HHR LT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413374July 18, 2011
ELECTRICAL SYSTEM:IGNITION
I HAD A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION WITH THE VEHICLE STILL RUNNING. I HAD TO DISCONNECT THE BATTERY AND HAVE IT REPAIRED. IT COST $600.00 TO REPAIR THIS AND THIS CONTINUES TO BE A PROBLEM ON OTHER HHR'S. I AM NOW HAVING THE SAME KIND OF SYMPTOMS THAT MY CAR WAS HAVING BEFORE THE IGNITION WAS REPLACED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411617July 9, 2011
EQUIPMENT, ELECTRICAL SYSTEM
ON MAY 26TH OF 2011, I BOUGHT A 2009 CHEVY HHR. ACTUAL MILES WAS 43K. IT NOW HAS 45K. I HAVE NOT EVEN MADE MY FIRST PAYMENT ON THE CAR WHEN I EXPERIENCED A PROBLEM. ON JULY 7 AFTER I ARRIVED AT WORK, I PUT THE CAR IN PARK AND THE KEY WOULD NOT TURN TO SHUT THE ENGINE OFF. I HAD TO DISCONNECT THE BATTERY TO SHUT THE ENGINE OFF SO I COULD FINISH MY WORK DAY. GOT THE CAR HOME AND HAD TO DISCONNECT THE BATTERY AGAIN. WHEN I CONTACTED A CHEVY DEALERSHIP AND SPOKE WITH THE SERVICE PERSONNEL ABOUT MY CAR NOT SHUTTING OFF, HE SAID, 'LET ME GUESS, THE KEY IS STUCK IN THE IGNITION'? I SAID YES AND HE QUOTED THE PRICE WOULD BE 3 OR 4 HUNDRED DOLLARS TO FIX IT. ON JULY 8TH, WE HAD TO HAVE THE CAR TOWED TO A CHEVY DEALERSHIP. EVEN THE TOW TRUCK DRIVER KNEW ABOUT THE PROBLEM AND SAID, 'THAT IS ONE OF THE REASONS WE HAVE TO TOW IN THE HHRS'. ON JULY 7TH PM, I GOT ON THE INTERNET AND DISCOVERED THAT I WAS NOT THE ONLY ONE TO EXPERIENCE THIS PROBLEM WITH THE KEY STUCK IN THE IGNITION. THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS. TO MY UNDERSTANDING, CHEVY KNOWS ABOUT THIS PROBLEM BUT HAS FAILED TO PUT OUT A RECALL. I DO NOT HAVE A LOT OF MONEY. I AM ON A TIGHT BUDGET AS MANY PEOPLE ARE. I HAD TO BORROW THE MONEY TO GET THE CAR FIXED. IT IS A SHAME THE QUALITY OF MAKING A CAR HAS GONE DOWN HILL. I THINK THAT CHEVY SHOULD FIX THIS PROBLEM SO THAT IT DOES NOT REOCCUR AGAIN. I ALSO THINK THAT PEOPLE SHOULD BE REIMBURSED FOR THE MONEY THAT THEY HAVE HAD TO SPEND ON GETTING THIS PROBLEM FIXED. SO, MY QUESTION FOR YOU IS, HOW MANY COMPLAINTS MUST IT TAKE FOR YOU TO ADDRESS THIS PROBLEM AND ISSUE OUT A RECALL? CHEVY SHOULD 'MAN UP' AND TAKE RESPONSIBILITY FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411484July 8, 2011
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE POWER STEERING WOULD INTERMITTENTLY FAIL AND THE WHEEL WOULD BECOME VERY DIFFICULT TO TURN. WHENEVER THE FAILURE OCCURRED, THE CONTACT WOULD RESTART THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO INFORMED THE CONTACT THAT THE POWER STEERING ASSIST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410709July 6, 2011
AIR BAGS:SIDE/WINDOW
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT HIS VEHICLE DID NOT HAVE SIDE CURTAIN AIR BAGS. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS STANDARD AND DID NOT COME WITH SIDE CURTAIN AIR BAGS. THE MANUFACTURER HAD BEEN NOTIFIED. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410302July 2, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2009 HHR CHEVROLET AND LATELY I HAVE BEEN EXPERIENCING IGNITIONS PROBLEMS. ON YESTERDAY WHEN MY CAR WAS PARKED APPROIMATELY AROUND 7:00 P.M. I TRIED TO SHUT THE CAR DOWN AND REMOVE KEY FROM IGNITION. I COULD NOT GET THE KEY OUT AND THE CAR WOULD NOT SHUT DOWN. ALL OF THE BUSINESS THAT COULD HELP ME WERE CLOSED. I SAT IN THAT CAR FROM 7:00 P.M. UNTI 2:15 A.M. THE NEXT MORNING, WHEN ALL OF THE GAS RAN OUT OF THE CAR. SOME MAY NO THING THIS IS EMERGENCY BUYT WHEN YOU ARE A WOMEN BY YOURSELF. IT'S QUITE URGENT. A TOW TRUCKER DRIVE CAME STAYED ABOUT 3 MINUTES AND SAID HE COULD NOT ASSIST ME. NO LOSS OF LIFE THIS TIME; BUT IT CAN LEAD TO THAT WITH CRIME RUNNING RAMPID. WHERE IS THE ACCOUNTABILIT? WHERE IS THE RECALL? IS EVERYTHING IN AMERICA JUST ABOUT $ AND CENTS THESE DAYS? WHAT ABOUT THE NEXT TIME? I COULD NOT LEAVE THAT CAR RUNNING ON A PUBLIC STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410195July 1, 2011
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION AND START THE VEHICLE. WHEN USING THE KEY FOB, HE WAS ABLE TO USE THE REMOTE START FEATURE. ONCE THE VEHICLE WAS STARTED, HE WAS UNABLE TO SHUT IT OFF BECAUSE THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,254 AND THE CURRENT MILEAGE WAS 26,000. UPDATED 08/31/11 *BF THE DEALER DETERMINED THE PROBLEM WAS DUE TO AN INTERNAL CYLINDER FAILURE. UPDATED 09/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410220July 1, 2011
ELECTRICAL SYSTEM
I ARRIVED HOME AT 2:30AM AND MY CAR WOULD NOT TURN OFF. THE KEYS WERE STUCK IN THE IGNITION. I HAD IT TOWED TO THE DEALERSHIP THAT NIGHT. THE SERVICE DEPARTMENT CALLED ME IN THE MORNING TO INFORM ME THAT THIS IS NOT COVERED UNDER WARRANTY. I HAVE BEEN ON THE PHONE ALL MORNING TRYING TO GET THIS ISSUE RESOLVED. STILL NO RESOLVE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408909June 25, 2011
STEERING
THE CHEVY HHR IS BASED ON THE CHEVY COBALT. THE HHRS ARE HAVING THE EXACT SAME POWER STEERING ASSIST PROBLEM THAT EXISTS IN THE COBALT. THE COBALT IS COVERED BY A RECALL, BUT THE HHR IS NOT. I BELIEVE THE HHR SHOULD HAVE THE SAME RECALL BECAUSE IT HAS THE EXACT SAME COMPONENT THAT IS FAILING. THE POWER STEERING GOES OUT SUDDENLY AND HAS CAUSED MY WIFE TO LOSE CONTROL OF THE CAR. CHEVROLET WILL NOT REPLACE THE COMPONENT UNDER THE EXTENDED WARRANTY THAT WAS PURCHASED FROM THEM, YET THEY WILL REPLACE IT ON A CHEVY COBALT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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