Chevrolet HHR Complaints (2007)

726 consumer complaints on file.

#10604756June 20, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT TIME TO PERFORM THE RECALL REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND PLACED HER ON A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604556June 19, 2014
STEERING
WHILE DRIVING , COMING ONTO A BUSY INTERSECTION MY CAR LOST POWER AND STEERING, I WAS IN THE FAR RIGHT LANE, SO TRAFFIC WAS ABLE TO GO AROUND US, THIS HAPPEN AFTER I PICKED MY KIDS UP FROM SCHOOL, IT WAS A NIGHTMARE, WE WERE UNDER A HILL AND WAS ALMOST REAR ENDED SEVERAL TIMES. I CALLED THE LOCAL CHEVROLET DEALER SERVICE DEPARTMENT, TOLD THEM WHAT HAPPEN, THEY TOLD ME TO GET THE CAR TO THEM SO SOON AS POSSIBLE. WE HAD THE CAR TOLLED TO THEM AT OUR OWN EXPEND, THEY SAID IT WAS A POWER STEERING PROBLEM, THEY CHARGED US TO FIX IT, BUT SOMETIME WE STILL HAVE SOME POWER PROBLEMS AND PROBLEMS TURNING KEY AND, KEY GETTING JAMMED IN IGNITION SWITCH, WHEN I REPORTED THE PROBLEM TO THEM IN APRIL OR MAY 2013, THEY WANTED TO CHARGE ME AGAIN TO HAVE MY CAR CHECKED, I COULDN'T AFFORD IT. I'M STILL WAITING FOR MY APPT. FOR THE RECALL. I ASKED TO BE REFUNDED THE $287.52 FOR REPAIR, PLUS$40.00 TOLL FEE, THE SERVICE DEPARTMENT TOLD ME TO CONTACT GM FOR THE REFUND. I HOPE YOU ARE GM, IF NOT FORWARD THIS INFO.TO THEM OR SEND ME THE ADDRESS I NEED TO SEND THIS TO. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604275June 18, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO STEER ON MULTIPLE OCCASIONS AND THE INSTRUMENT PANEL FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604297June 18, 2014
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A CHIME SOUNDED AND SUDDENLY THERE WAS A COMPLETE LOSS OF POWER STEERING. THE VEHICLE WAS ABLE TO RESTART AND FUNCTION AS NORMAL. THE FAILURE OCCURRED SPORADICALLY. IN ADDITION, THE CONTACT WAS INVOLVED IN A CRASH ON TWO SEPARATE OCCASIONS WHERE THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10598774June 17, 2014
ENGINE, ELECTRICAL SYSTEM
WAITING 6 WEEKS FOR DEALER IN JACKSONVILLE FL. TO OBTAIN THE PARTS REQUIRED TO CORRECT THE DEFECT. DEALER AND GM WILL NOT PROVIDE A DATE FOR WHEN THE DEFECT WILL BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599028June 17, 2014
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
ON SEVERAL OCCASIONS WHILE DRIVING THE VEHICLE THE ELECTRIC POWER STEERING FAILED CAUSING MY SON TO HAVE TO PULL OVER QUICKLY AS IT WAS QUITE DIFFICULT FOR HIM TO CONTROL THE CAR. DURING ONE EVENT HE ALSO DESCRIBED WHAT SEEMED TO BE LOSS OF BRAKES AS HE SAID HE HAD THE BRAKE TO THE FLOOR AND WAS NOT STOPPING; HE HAD TO USE THE EMERGENCY BRAKE; THIS OCCURRED AT THE SAME TIME AS THE POWER STEERING LOSS. HE HAS HAD SEVERAL INSTANCES WHERE HE WOULD TRY TO ACCELERATE WITHOUT AFFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598427June 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED RECALL NOTIFICATION NHTSA CAMPAIGN NUMBER 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PARTS DELAY. THERE WERE NO FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598508June 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 14V171000 (ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 124,509.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598253June 14, 2014
ELECTRICAL SYSTEM, STEERING
WE PURCHASED THIS VEHICLE USED IN LATE 2009 WITH APPROXIMATELY 30000 MILES. A COUPLE YEARS INTO OWNERSHIP THE CAR ENGINE BEGAN SHUTTING OFF WHILE DRIVING UNEXPECTEDLY, 4 TIMES DURING LEFT HAND TURNS WHERE WE WERE TURNING INTO PARKING LOTS OR DRIVING OVER A DIP IN THE ROAD. ONCE OVER A POTHOLE. IT'S VERY SCARY , LEFT HAND TURNS ARE DANGEROUS MANEUVERS ANYWAYS , LET ALONE HAVING YOUR CAR STALL WHILE DOING IT. THESE INCIDENTS OCCURRED BEFORE WE EVER HEARD OF RECALL. WE RECEIVED THE NOTICES IN THE MAIL , BUT PARTS WERE NOT AVAILABLE AND THE DEALER IS CLEARLY OVERWHELMED AND ANNOYED. OUR FIRST CONTACT WAS INCREDIBLY RUDE AND PUT MY HUSBAND ON HOLD FOR TWENTY MINUTES AND THEN BASICALLY SAID DON'T CALL US WE WILL CALL YOU AND HUNG UP ON HIM.. IN MAY THE POWER STEERING ISSUE HAPPENED WHILE I WAS DRIVING ON THE FREEWAY TRAVELING 65MPH ON A FREEWAY CURVE DURING HEAVY WINDS . THE CHIME SOUND WAS FOLLOWED BY THE ERROR MESSAGE AND I BECAME VERY AFRAID AND THE CAR WAS VERY HARD TO STEER. I FINALLY GOT TO SHOULDER AFTER COMPLETELY PANICKING BECAUSE I DID NOT UNDERSTAND WHAT HAPPENED. THE CAR WILL RESUME NORMAL OPERATION AFTER TURNING OFF FOR A PERIOD AND RESTARTING, BUT IT'S JUST A MATTER OF TIME TILL IT HAPPENS AGAIN. THE RECALL ON THE STEERING IS NOT BEING COVERED BECAUSE MY MODEL YEAR IS NOT INCLUDED IN RECALL EVEN THOUGH GM IS COVERING IT IN OTHER 2007???? MAKES NO SENSE. I'M TOLD THAT THEY ARE EXTENDING LIFETIME WARRANTY TO ORIGINAL OWNER BUT MOST OF THESE MODEL YEARS ARE ALREADY IN RESALE MARKET SO WE ARE EXCLUDED, SO I GUESS THIS WILL FALL ON OUR POCKETS. . I AM VERY ANNOYED AND I REFUSE TO DRIVE MY KIDS AROUND IN THIS DEATH TRAP ANYMORE. I ASKED FOR LOANER FINALLY. I'M DONE WITH THIS THING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598022June 13, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT MALFUNCTIONED. THE SEAT BELT FAILED TO UN-LATCH WHEN THE RELEASE BUTTON WAS PUSHED. THE FAILURE HAS CONTINUED TO RECCURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598177June 13, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO LOCK WHENEVER THE KEY WAS REMOVED FROM THE IGNITION SWITCH. THE CONTACT MENTIONED THAT THE VEHICLE HAD RECENTLY BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER, WHO INDICATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS AND EXPLAINED TO THE CONTACT THAT WHAT WAS PERCEIVED AS THE FAILURE WAS ACTUALLY A NEW SAFETY FEATURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 124,636.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597164June 12, 2014
ELECTRICAL SYSTEM, AIR BAGS
2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE HAD AN IGNITION PROBLEM SINCE THE TIME OF PURCHASE. *SMD THE CONSUMER STATED ONE OF THE KEYS WOULD NOT WORK AND THE OTHER KEY WOULD GET STUCK IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER ON MANY OCCASIONS. HOWEVER, THE CONSUMER WAS INFORMED THERE WAS NOTHING WRONG. THE CONSUMER STATED HER GRANDDAUGHTER WERE INVOLVED IN AN ACCIDENT WHILE DRIVING THE VEHICLE, AND THE AIR BAGS DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10597577June 11, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING 60 MPH, THE POWER STEERING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000. ..UPDATED 08/11/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597737June 11, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
TL * THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE DOOR HANDLES ON THE INTERIOR OF THE VEHICLE WERE FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597735June 11, 2014
STEERING
MAY 10TH 2012 WAS THE FIRST SIGN: CHIMES AND THEN DISPLAYS: POWER STEERING FAILURE, TURNED OFF ENGINE AND RESTARTED THE CAR AND IT WAS FINE, THEN AFTER A FEW DAYS IT STARTED AGAIN WITH CHIMES AND NOTICE OF POWER STEERING FAILURE, THIS GOT MORE FREQUENT OVER TIME TO THE POINT OF NEVER HAVING POWER STEERING. I LOOKED THIS UP ON WEBSITE AND FOUND MANY SIGHTING OF THE SAME FAILURE WITH CHEVY HHR'S, I DID SOME RESEARCH AND FOUND THE SAME PART NUMBER FOR (EPS) ELECTRIC POWER STEERING MOTOR WAS USED IN 5 DIFFERENT MODELS AND YEARS 2003-2011 VEHICLE WITH RECALLS ON ONLY SOME MODEL/YEARS BUT NOT MINE, WHICH BRINGS US TO 2014 AND NHTSA AND GM ANNOUNCEMENT RECALL N140115 NOTE GM BULLETIN NUMBER 14119 WILL BE IMPLEMENTED FOR MODEL YEARS 2006-2008 AND EARLY PRODUCTION OF 2009 CHEVROLET HHR (NON-TURBO) AND MODEL YEAR 2003 SATURN ION TO PROVIDE EPS MOTOR REPLACEMENT FOR THE LIFE OF THE VEHICLE., ON GM'S WEBPAGE AS WILL AS REUTERS.COM STATING THE SAME: 309,160 CHEVY HHR 2006-2008 AND SEVERAL HUNDRED 2009 AND 96,324 SATURN ION FROM 2003 MODEL YEARS NOT SUBJECT TO THE RECALLS WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR. BUT THE DEALERSHIPS WILL NOT HONOR THIS UNLESS IT'S TIED TO A VIN NUMBER, I CALLED GM AND THE TELL ME MY VIN DOES NOT WARRANT THE COVERAGE. IS THERE SOMETHING WRONG WITH THE ENGLISH LANGUAGE THAT I AM MISSING? I EVEN RECALL THE GM CEO ANNOUNCING THIS ON TV. CAN SOMEONE PLEASE TELL A DISABLED AMERICAN HOW TO CONVINCE THIS HUGE CORPORATION TO DO SOMETHING AS SIMPLE AS PUT THE BULLETIN 14119 LINKED TO THE MODEL VIN NUMBERS/YEAR THAT THEY THEMSELVES SAY ARE NOT SUBJECT TO THE RECALL BUT ARE STILL COVERED UNDER WARRANTY SO I DON'T SPEND ANOTHER FOUR HOURS A DAY TRYING TO CONVINCE THE DEALERSHIPS AND GM CUSTOMER SERVICE THAT IS WHAT THEY MEANT BY WHAT THEY WROTE. AS TO THIS DATE 06/11/2014 THEY STILL WON"T HONOR THEIR OWN WORDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596485June 5, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM ). THE DEALER INFORMED THE CONTACT THAT THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE ANY FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596258June 4, 2014
STEERING
I HAVE NEVER HAD ANY PROBLEM WITH MY 2007 HHR UNTIL TODAY. I WAS DRIVING DOWN THE HIGHWAY WHEN OUT OF NOWHERE I HEARD 3 CHIMES AND "POWER STEERING" APPEARED ON MY DRIVER INFORMATION CENTER. THE CAR WAS HARD TO STEER. I IMMEDIATELY PULLED OVER TO THE SIDE ROAD AND TURNED MY CAR OFF. I SAT THERE FOR MAYBE 10 MINUTES BEFORE I RESTARTED THE CAR. IT STARTED NORMALLY, NO INFO CENTER LIGHT, BUT I AM AFRAID TO DRIVE THIS CAR. I DRIVE 40 MILES TO WORK, 80 MILES ROUND TRIP. I AM 56 YEARS OLD AND WORK NIGHT SHIFT. I FELT LIKE I HAD LOST CONTROL. MY HUSBAND TOLD ME THERE IS A RECALL ON MY HHR FOR A POWER STEERING PROBLEM. I RECEIVED NOTIFICATION FOR THE IGNITION SWITCH PROBLEM BUT NOT THE POWER STEERING ISSUE. FOR ANYONE AT ANYTIME BUT ESPECIALLY A WOMAN AT NIGHT, THIS IS DANGEROUS,VERY DANGEROUS....NO WARNING...IT JUST HAPPENED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595721June 3, 2014
STEERING
THIS CAR HAS EXPERIENCED REPEATED SUDDEN LOSS OF POWER STEERING ASSIST. IT HAPPENS WITHOUT WARNING AND AT ALL SPEEDS FROM 25 TO 65MPH. RESEARCH SHOWS THAT SIMILAR VEHICLES HAVE BEEN RECALLED FOR THIS EXACT PROBLEM BUT THIS PARTICULAR CAR WAS NOT SUBJECT TO THAT RECALL. (NHTSA # 10V073000). FURTHERMORE, RESEARCH INDICATES THAT THIS IS A SOMEWHAT COMMON PROBLEM FOR THIS MAKE AND MODEL. CAN YOU PLEASE TELL ME WHY THIS CAR IS NOT SUBJECT TO STEERING MOTOR FAILURE RECALL AND PLEASE CONSIDER ISSUING A RECALL FOR THIS DANGEROUS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595707June 2, 2014
STEERING
WAS DRIVING APPROX 30 MPH COMING TO A STOP AND MY POWER STEERING LIGHT CAME ON AND I WAS UNABLE TO STEER. TURNED CAR OFF FOR APPROX 10 MIN AND LIGHT WENT OFF AND HAD POWER BACK. CALLED THE DEALERSHIP AND WAS TOLD THAT I NEEDED TO HAVE DIAGNOSTICS DONE WHICH WOULD RUN $54 - $119.00. HOWEVER MANUAL SAID THAT IF LIGHT GOES OFF PROBLEM DOES NOT EXIST. THE NEXT DAY 6/2/14 POWER STEERING LIGHT CAME ON 3 TIMES WITHIN 2 HOURS GOING NO FASTER THAN 40MPH AND LIGHT GOING OFF WHEN TURNING CAR OFF AND THEN DIMMED BACK ON. CAR IS ALREADY WAITING FOR 2 RECALLS TO BE FIXED; THE IGNITION SWITCH AND GLOVE COMPARTMENT. THE AIRBAG RECALL WAS JUST COMPLETED LAST MONTH. THIS IS SUCH A SAFETY ISSUE AND VERY FRUSTRATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595261May 31, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
COULD NOT OPEN DRIVERS' SIDE DOOR. NOTHING...NO-HOW. IN ADDITION THE RADIO WOULD NOT TURN OFF AFTER KEY WAS REMOVED. TOOK TO DEALER, THEY FOUND A DEFECTIVE MODULE LOCATED INSIDE THE DRIVERS' SIDE DOOR THAT CONTROLLED ALL THIS. NOT BEING ABLE TO OPEN THE DRIVERS SIDE DOOR....HAVING TO DEPEND ON AN ELECTRONIC GIZMO....IS ABSOLUTELY A VERY DANGEROUS SITUATION. THERE SHOULD BE....A SIMPLE MECHANICAL OVER-RIDE...OR BETTER YET, WHY IS OPENING (AND CLOSING?) A DOOR ELECTRONIC AT ALL? IT WAS DEFINITELY FUN TO CONTORT MY 6'1" 250 POUND BODY OUT THE PASSENGER SIDE DOOR. $441,PLEASE......... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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