Chevrolet HHR Complaints (2010)

516 consumer complaints on file.

#10626863August 20, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
WE'VE HAD BOTH INSIDE DOOR HANDLES CRUMBLE & BREAK IN OUR HANDS & THE CAR COMPANY WANTED ALMOST $400.- TO FIX THEM (WHICH I CANNOT AFFORD). NOW I & MY PASSENGER HAVE TO ROLL THE ELECTRIC WINDOWS DOWN, IN ORDER TO GET OUT OF THE CAR...DANGER... AND NO ONE CARES!!! I READ WHERE OTHERS ARE HAVING THE SAME PROBLEMS... WHAT THE HECK??? THIS IS NOT RIGHT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626865August 20, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
WE'VE HAD BOTH INSIDE DOOR HANDLES CRUMBLE & BREAK IN OUR HANDS & THE CAR COMPANY WANTED ALMOST $400.- TO FIX THEM (WHICH I CANNOT AFFORD). NOW I & MY PASSENGER HAVE TO ROLL THE ELECTRIC WINDOWS DOWN, IN ORDER TO GET OUT OF THE CAR...DANGER... AND NO ONE CARES!!! I READ WHERE OTHERS ARE HAVING THE SAME PROBLEMS... WHAT THE HECK??? THIS IS NOT RIGHT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622591August 15, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR FRONT DRIVER SIDE DOOR HANDLE BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND REPLACED THE DOOR HANDLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621492August 11, 2014
STEERING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:CRUISE CONTROL, SUSPENSION, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY. THE POWER STEERING, AIR BAG, AND SERVICE ENGINE SENSORS WERE ALL ILLUMINATED AND THE CONTACT HAD A DIFFICULT TIME TURNING THE STEERING WHEEL. THERE WAS A LOUD CLICKING NOISE THAT WAS HEARD EACH TIME THE STEERING WHEEL WAS TURNED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 10/7/14*CN THE VEHICLE OVERHEATED, THE ENGINE AND AIR BAG LIGHT ILLUMINATED. THE LOWER CONTROL BUSHING, TIMING SOLENOID AND CAMSHAFT NEEDED TO BE REPLACED. UPDATED 11/25/14 THE CONSUMER STATED THE DEALERSHIP COULD NOT DUPLICATE THE POWER STEERING FAILURE. THE LEFT FRONT HEAD LIGHT WAS REPLACED 5 TIMES. THE CATALYTIC CONVERTER AND FRONT AXLE WERE REPLACED. THE VEHICLE ROLLED BACKWARDS OUT OF THE DRIVEWAY CAUSING MINOR DAMAGE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620990August 8, 2014
STEERING, ELECTRICAL SYSTEM
DAVID STANELY CHEVROLET OKLAHOMA CITY WAS NOTIFIED IN MAY THAT WE NEED TO TAKE CARE OF THE RECALL NOTICES ON THE POWER STEERING AND IGNITION. THEY SAID IT WOULD TAKE 6-8 WEEKS TO GET THE PARTS. AS OF THE 4TH OF AUGUST THEY HAVE MADE NO ATTEMPT TO FIX THESE RECALLS AND WE ARE NOW BEING TOLD WE HAVE AN APPOINTMENT TO HAVE IT INSPECTED FOR PARTS ON SEP 18TH. IS THIS HOW GM IS HANDLING ALL THESE RECALLS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620720August 7, 2014
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619255August 6, 2014
STEERING, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL * THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A TRUCK. THE CONTACT SUSTAINED MINOR INJURIES TO THE LEGS, NECK, AND BACK. ONE OF THE PASSENGERS SUSTAINED INJURIES TO THE LOWER BACK AND HANDS. THE OTHER PASSENGER SUSTAINED INJURIES TO THE LOWER BACK AND THIGHS. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. AFTER THE CRASH, THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14E021000 (ELECTRICAL SYSTEM: IGNITION SWITCH); HOWEVER, THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10619310August 6, 2014
TRACTION CONTROL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO JERK AND WOULD NOT ACCELERATE. THE SERVICE TRACTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619001August 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618279August 1, 2014
ELECTRICAL SYSTEM
ON SUNDAY, MARCH 31ST, 2013, MY VEHICLE WAS LOCKED IN THE RUNNING POSITION AND IT WAS IMPOSSIBLE TO GET MY KEY OUT OF THE IGNITION. THE VEHICLE CONTINUED TO RUN UNTIL I WAS ABLE TO CONTACT A LOCAL CAR EXPERT WHO WAS ABLE TO PULL THE FUEL PUMP FUSE TO GET THE ENGINE TO STOP RUNNING. THE NEXT DAY, THIS SAME PERSON TOOK THE VEHICLE IN TO HIS SHOP AND REPLACED THE "IGNITION LOCK CYLINDER" PER A "SILENT" GM RECALL. SOON AFTER THIS INCIDENT, I BEGAN HEARING ABOUT A GM RECALL ON THE "IGNITION SWITCH". I WAS THEN SENT A LETTER FROM GM TO THAT EFFECT. THE LETTER ALSO STATED THAT I COULD BE REIMBURSED FOR WORK DONE IF I HAD REPAIRS MADE ON MY OWN. WHEN I APPLIED FOR A REFUND FOR THE LABOR COST THAT I INCURRED, I WAS NOTIFIED BY THE TEAM CHEVY OF VALPARAISO, IN DEALERSHIP AND TOLD THAT I WOULD NOT BE COMPENSATED FOR BY EXPENSES BECAUSE THE CURRENT RECALL WAS FOR THE "IGNITION SWITCH" AND NOT THE "LOCK CYLINDER". I TRIED TO EXPLAIN THAT THE OTHER PART WAS ALSO A PART OF A PREVIOUS RECALL; HOWEVER, THE REP REFUSED TO ACKNOWLEDGE THE ISSUE WITH THE "LOCK CYLINDER". AFTER DOING SOME ONLINE RESEARCH, I HAVE FOUND THAT MANY PEOPLE HAVE ALSO EXPERIENCED THIS SAME "LOCKING IN THE RUN POSITION ISSUE". FOR THIS REASON, AND THE FACT THAT GM IS ONCE AGAIN SLOW TO ACKNOWLEDGE A DANGEROUS DEFECT IN A VEHICLE WITH A HISTORY OF DANGEROUS DEFECTS, I AM WRITING TO FILE AN OFFICIAL COMPLAINT. AT THIS POINT, I DO NOT FEEL SAFE IN MY VEHICLE. I CURRENTLY HAVE TWO RECALLS OUT ON MY CAR AND HAVE ALREADY REPLACED BY POWER STEERING ASSIST MOTOR AFTER IT FAILED ON A BUSY HIGHWAY IN THE MIDDLE OF A LEFT HAND TURN. THERE ARE A SERIES OF MAJOR FLAWS WITH THIS VEHICLE AND GM NEEDS TO TAKE RESPONSIBILITY FOR THE SAFETY OF ITS CUSTOMERS AND MAKE THIS RIGHT. I WOULD ALSO HOPE THAT THE NHTSA CAN INFLUENCE GM TO EXPAND THEIR RECALL TO COVER ALL IGNITION RELATED PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618209August 1, 2014
ELECTRICAL SYSTEM, STEERING, VISIBILITY/WIPER
DRIVING AND DASH GO BLACK PROBLEM STEERING ALSO HAVING PROBLEM WITH CAR STARTING AND TURNING HAVE HAD TO CALL AAA SEVERAL TIME GOT NEW BATTERY STILL SAME PROBLEM CAR STARTS WHEN IT WANT STOPS WHEN IT WANTS HAVE RECEIVED TWO SPEEDING TICKETS IN LESS THEN TWENTY-FOUR WHILE USING CRUISE CONTROL WHERE AGAIN THE PANEL JUST GOES OUT SAME WITH LIGHTS THERE ARE TIMES WHEN SOMETHING ALSO SMELL LIKE IT IS BURNING HAVE REPORTED THIS SEVERAL TIMES TO GM NO RESPONSE VERY AFRAID TO DRIVE THIS CAR BECAUSE I DON'T KNOW WHAT IT WILL DO ON ANY GIVEN DAY BUT I HAVE A LOAN ON THIS CAR I PRAY EVERY DAY I GET IN AND ATTEMPT TO GO TO WORK PRAYING I MAKE IT SAFE TO AND FROM WORK [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617792July 30, 2014
UNKNOWN OR OTHER
HAVING RECEIVED SEVERAL LETTERS FROM GM REGARDING THE RECALL OF THIS VEHICLE, I CONTACTED THE LOCAL GM DEALER ONLY TO BE SHOWN THAT THE LETTER STATED THAT I WOULD BE CONTACTED AGAIN WHEN THE PART(S) WERE AVAILABLE. THE DEALER TOLD ME TO GO AWAY AND WAIT FOR A FOLLOW-UP LETTER IN SPITE OF THE DANGER OF DRIVING THE CAR IN ITS CURRENT CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616887July 28, 2014
STEERING
SUDDEN LOSE OF POWER STEERING WITH POWER STEERING LIGHT COMING ON AND ENGINE STOPPING. LUCKILY WE WERE EXITING A SHOPPING AREA AND WAS ON A DOWNHILL GRADE AND WAS ABLE TO COAST TO THE SIDE WITHOUT INCIDENT (EXCEPT THE IRRITATED TRAFFIC BEHIND ME). WE WERE ABLE TO RESTART THE CAR WITH NO DIFFICULTY BUT THE POWER STEERING LIGHT IMMEDIATELY CAME ON AND INDEED THERE WAS NO POWER STEERING. WENT TO A LOCAL AUTO PARTS PLACE WHO SAID THE FUSE LOOKED GOOD, BUT WE CHANGED IT ANYWAY, HOPING THIS WOULD FIX THE PROBLEM, BUT NO SUCH LUCK. I LIVE IN THE CITY AND WORK IN A METROPOLITAN AREA, THIS IS MY ONLY MODE OF TRANSPORTATION AND AT THIS POINT MY BICEPS AND SHOULDERS ARE GETTING PRETTY SORE. VERY DIFFICULT TO PULL IN AND OUT OF MY DRIVEWAY. LOOKING BACK, I SEE HOW THIS COULD HAVE BEEN DISASTEROUS. WHAT IF MY 16 YEAR OLD HAD BEEN BEHIND THE WHEEL? HOPE IT DOESN'T TAKE LONG TO GET REPAIRED. UPDATED 05/7/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616361July 25, 2014
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 14V153000(STEERING), HOWEVER THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615942July 24, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WAS REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING IN PARK. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 14V171000(ELECTRICAL SYSTEM), HOWEVER THIS FAILURE CONTINUED TO OCCUR. THE CONTACT STATED HE WAS TOLD BY SERVICE REP AT THE DEALER THAT A NEW IGNITION WAS NOT PLACED IN HIS VEHICLE. HOWEVER CONTACT PAPER WORK STATES A IGNITION SWITCH REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,578.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615624July 23, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM) IT BEGAN EXPERIENCING STEERING FAILURE. THE CONTACT HAD TO TURN THE STEERING WHEEL AND CHANGE GEARS IN ORDER TO START THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT HAD TO TURN THE VEHICLE OFF AND THEN BACK ON IN ORDER TO RESET THE ELECTRIC POWER STEERING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), BUT THE DEALER DID NOT HAVE THE PARTS AVAILABLE. THE MANUFACTURER AND DEALER COULD NOT PROVIDE AN ESTIMATED DATE OF ARRIVAL FOR THE PARTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,053.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615339July 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT SHE RECEIVED NHTSA CAMPAIGN NUMBER: 14E021000 (IGNITION SWITCH). THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED FOR THE RECALL, THE VEHICLE ENGINE STALLED WHEN STOPPING FOR TRAFFIC LIGHTS. THE CONTACT ALSO MENTIONED THAT ALL OF THE WARNING LIGHTS, INCLUDING THE "DISABLED AIR BAG" WARNING LIGHT, ILLUMINATED PRIOR TO THE ENGINE STALLING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. IN ADDITION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THAT THE SECURITY FEATURE CHIP NEEDED TO BE REPLACED WHICH WAS THE CAUSE OF ALL THE SECURITY LIGHTS ILLUMINATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614904July 21, 2014
STRUCTURE:BODY:DOOR
THE INSIDE DOOR HANDLE BROKE OFF FOR THE 2ND TIME IN LESS THAN A YEAR, I THINK THIS IS THE MAKER FAULT AND THE CUSTOMER SHOULDN'T BE HELD RESPONSIBLE FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611151July 17, 2014
STEERING
ON MY LUNCH BREAK FOR WORK MY POWERSTEERING ONCE AGAIN HAS GIVEN OUT ON ME I HAVE CONTACTED CHEVROLET NUMEROUS TIME TRYING TO GET THEM TO UNDERSTAND HOW UNSAFE IT IS TO KEEP DRIVING THE CAR WHEN THERE IS ALREADY A KNOWN ISSUE WITH POWERSTEERING OF MY CAR BUT CHEVROLET HAS REFUSED TO PROVIDE A RENTAL CAR TO ME DUE TO ME NOT FEELING SAFE TO DRIVE THE CAR THEY ARE NOT ABLE TO GIVE ME A TIME WHEN THE PARTS SHOULD BE IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610887July 16, 2014
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED AS THE STEERING WHEEL BECAME HARD TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT SHE RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). HOWEVER, THE PART WAS NOT AVAILABLE FOR REPAIR. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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