Chevrolet HHR Complaints (2010)

516 consumer complaints on file.

#10760075August 28, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL VEERED TO THE LEFT TOWARDS AN ONCOMING VEHICLE. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR BOX AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750110August 20, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING OUT OF THE DRIVEWAY, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE THAT ALSO OCCURRED WHEN MAKING A TURN. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE STEERING MOTOR NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745232July 31, 2015
ELECTRICAL SYSTEM
MY HHR IS HAVING REPEATED ISSUES WITH THE SENSORS. I HAVE ALREADY PAID TO HAVE SENSORS REPLACED AND I WILL NO LONGER DO SO. THE HHR IS ONE OF THE MOST COSTLY VEHICLES I'VE OWNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735671July 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734409July 15, 2015
STEERING
IN THE AFTERNOON ON THURSDAY 7/9/15, I HEARD A DING IN THE VEHICLE (WARNING SOUND) AND THE WORDS "POWER STEERING" APPEARED ON THE DASH PANEL UNDER THE SPEEDOMETER. ALL LOSS OF STEERING ASSIST WAS LOST AND MANUAL STEERING WAS THE ONLY WAY TO STEER THE VEHICLE. AFTER TURNING THE VEHICLE OFF/ON, THE POWER STEERING WORKED AGAIN AND THEN AFTER A FEW MINUTES THE SAME ISSUE OCCURED. I PARKED THE VEHICLE AND DID NOT DRIVE IT UNTIL THE NEXT DAY. I SEARCHED FOR RECALLS AS WELL AS CONTACTED THE LOCAL CHEVROLET DEALER TO DISCUSS THE ISSUE AND IF THERE WERE ANY RECALLS. I WAS TOLD THERE IS A RECALL FOR POWER STEERING ON SOME 2010 CHEV HHR MODELS BUT MY VIN HAS NOT BEEN IDENTIFIED. THE NEXT DAY I AVOIDED DRIVING THE VEHICLE WHEN POSSIBLE DUE TO SAFETY CONCERNS AND THE INABILITY TO SCHEDULE AN APPOINTMENT WITH THE DEALERSHIP FOR DIAGNOSIS. I DID DRIVE THE VEHICLE ONCE AND THE SAME THING DESCRIBED ABOVE HAPPENED THREE TIMES BEFORE I COULD GET BACK HOME. AT THIS POINT I DID NOT WANT TO DRIVE THE VEHICLE AT ALL UNTIL THE PROBLEM HAD BEEN FIXED. I SCHEDULED AN APPOINTMENT WITH THE LOCAL CHEV DEALER AFTER A CANCELLATION OCCURRED AND THE POWER STEERING MOTOR WAS REPLACED ON 7/11/15. I HAVE CONTACTED GM ABOUT THIS AND HAVE BEEN ADVISED THE VEHICLE WAS NOT UNDER RECALL. WHILE I UNDERSTAND THE VEHICLE WAS NOT UNDER AN OFFICIAL RECALL, THE SAME EXACT PROBLEM HAPPENED IN THE SAME EXACT WAY DESCRIBED ON THE GM WEBSITE AND A RESULT OF THAT POWER STEERING RECALL IS TO REPLACE THE POWER STEERING MOTOR. I HAVE REQUESTED REIMBURSEMENT BUT HAVE NOT RECEIVED ANY INFORMATION ABOUT THIS AT THIS TIME. ONE REPRESENTATIVE ADVISED IT WAS HIGHLY UNLIKELY. I WOULD LIKE TO FIND OUT WHY THE VEHICLE WAS NOT IDENTIFIED UNDER ANY RECALL AND WHEN A VEHICLE IS NOT UNDER RECALL BUT HAS AN ISSUE THAT HAS BEEN RECALLED IF THEY'RE ANY STEPS THAT CAN BE TAKEN TO RESOLVE THE ISSUE. THIS WAS A CLEAR HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732313July 6, 2015
STEERING
THE FIRST TIME THIS OCCURRED, WE WERE DRIVING DOWN THE HIGHWAY AND COULD BARELY PULL OVER. WE RESTARTED THE CAR AND IT DID NOT OCCUR AGAIN FOR 6 DAYS BUT NOW, EVEN TURNING OFF THE CAR AND RESTARTING ONLY HELPS FOR A FEW MINUTES. THE CAR IS VERY HARD TO STEER THIS WAY. WE ARE TOLD THAT OUR HHR IS NOT ONE OF THE ONES INCLUDED IN THE RECALL, YET THE PROBLEM IS THE SAME AS THOSE RECALLED. IT SEEMS THAT THE RECALL SHOULD BE EXPANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730334June 25, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED THE ENGINE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730159June 24, 2015
STEERING
EXPERIENCED LOSS OF POWER STEERING ASSIST AND A MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER WITH A CHIME SOUNDS. VEHICLE REVERTED TO MANUAL STEERING, BUT GREATER DRIVER EFFORT WAS REQUIRED AS I HAD TO TURN SO I WOULD NOT HIT OTHER VEHICLES. SAME ISSUE AS IN RECALL BULLETIN # BULLETIN 14115. AFTER FINDING OUT ON GOOGLE THAT CARS LIKE MINE HAD BEEN RECALLED I CALLED MY CHEVY DEALER AND THEY SAID THAT MY CAR DID NOT QUALIFY FOR FREE REPAIR, EVEN THOUGH OF CORRECT MAKE AND YEAR. THEY DID NOT SEEM TO CARE AT ALL THAT I WAS STRANDED AND WOULD NOT GIVE ME AN APPOINTMENT UNTIL 3 DAYS LATER, BUT TOLD ME TO CALL GM AS THEY DID NOT SEEM TO WANT TO DEAL WITH ME. I CALLED GM AND THEY SAID THE SAME THAT THE CAR HAD NOT BEEN RECALLED FOR SOME REASON, AND DID NOT SEEM TO CARE EITHER. I TOOK MY CAR TO A REGULAR GARAGE, DRIVING IT IN THE MIDDLE OF THE NIGHT SO THERE WOULD BE LESS TRAFFIC AND LESS RISK OF A CRASH AND THEY COULD NOT REPAIR IT AS THEY NEEDED THE GM SOFTWARE IN ORDER FOR THEM TO DO THAT, BUT THEY DID TELL ME THAT IT WAS THE SAME ISSUE AS THE ONES THAT WERE BEING RECALLED. NOW I WILL HAVE TO MISS MORE WORK AND TRY TO BEG TO GET AN APPOINTMENT AND SPEND A FORTUNE ON HAVING SOMETHING FIXED THAT SHOULD HAVE BEEN TAKEN CARE OF AS PART OF THE RECALL. I AM A SINGLE MOTHER DURING THE WEEK, AND HAVE NO OTHER CHOICE, I AM AFRAID. I HAVE ALWAYS DRIVEN CHEVROLET VEHICLES BUT THAT IS IT FOR ME, I WILL NEVER BUY A GM AGAIN. I AM VERY DISAPPOINTED BY THEIR DISHONESTY, AND POOR QUALITY OF THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726232June 19, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE CONTACT DROVE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725500June 16, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 8/21/15*CN THE CONSUMER STATED UPON GRABBING THE HANDLE TO EXIT VEHICLE IT SNAPPED OFF. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 12/1/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716076May 12, 2015
STEERING
DRIVING ON FREEWAY POWER STEERING WENT OUT, DASH INDICATED POWER STEERING. EXTREEMLY DIFFICULT TO STEER VEHICLE EVEN AT HWY SPEED. PULLED OVER, SHUT OFF ENGINE, RESTARTED VEHICLE, POWER STEERING NOW WORKING AGAIN. FINISHED DRIVING TO WORK, ON THE WAY HOME, IT WENT OUT AGAIN. PULLED OVER , SHUT OFF ENGINE, RESTARTED, POWER STEERING WORKING AGAIN, FINISHED DRIVING HOME. CHECKED WITH CHEVY DEALER, THEY INFORMED ME THAT MY VIN IS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713869April 30, 2015
UNKNOWN OR OTHER
I WAS DRIVING DOWN I 20 IN GEORGIA AND I THOUGHT MY TIRE BLEW OUT. I GOT OUT OF THE CAR AND THE TIRE IS FINE, THE RIM IS BENT UP LIKE SOMEONE BEAT IT WITH A HAMMER. I HAVE NEVER SEEN ANYTHING LIKE THIS, BUT IT WAS VIBRATING AND HUMMING ABOUT 2 DAYS BEFORE THIS HAPPENED. SCARED ME HALF TO DEATH AND COULD HAVE BEEN A BAD ACCIDENT IF TRAFFIC WAS HEAVIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713468April 28, 2015
POWER TRAIN
WIFE AND CHILDREN IN CAR ON HIGHWAY. SLOWED DOWN CAR IN TRAFFIC. ALL OF SUDDEN NO ACCELERATION AS ALL FORWARD GEARS PROVIDED NO POWER. CAR WOULD GO ONLY IN REVERSE. CAR WAS ON, JUST NO FORWARD POWER. ONSTAR FOUND NO TROUBLE CODES, MECHANIC SCANNER FOUND NO DIAGNOSTIC TROUBLE CODES. FAMILY HAD TO BE RESCUED BY STATE HIGHWAY PATROL AS CARE WAS BROKE DOWN IN MIDDLE LANE OF HIGHWAY WITH SEMI TRUCKS GOING 65MPH ON BOTH SIDES.SUSPECTED CATASTROPHIC TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712920April 26, 2015
TIRES, TIRES:SIDEWALL
FRONT TIRE STARTED BREAKING APART AT SEAM ON INSIDE OF TIRE LEAKING AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705997April 16, 2015
SEAT BELTS, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE
WHILE PUTTING ON NEW SEAT COVERS I NOTICED THE BOTTOM SEAT BELT SWIVEL ATTACHMENT TO THE CAR RUSTED. CHECKED BOTH FRONT SEATS AND THEY WERE BOTH CRUSTY RUSTED. THIS CAN'T BE GOOD. I HAVE PICTURES TO VERIFY MY FINDING. AWAITING YOUR REPLY. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706138April 16, 2015
STEERING
POWER STEERING STOPS OPERATING AT ANY SPEED, BUT HAPPENED THIS TIME AT 50MPH IN A CURVE. CAUGHT ME BY SURPRISE AND WAS DIFFICULT TO MAINTAIN THE LANE AS A RESULT, BUT I MANAGED. THIS IS THE SAME SYMPTOM AS FOUND IN COBALT'S AND HHR'S IN CANADE. SAME PART NUMBERS INVOLVED, ETC... FOR SOME REASON THESE ARE NOT RECALLED ON US HHR'S. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705140April 11, 2015
SERVICE BRAKES
I HAVE TO REPLACE THE BRAKE PADS EVERY 6MONTHS AND THE TIRES WEAR UNEVEN. THE FRONT RIGHT AXLE IS LOOSE, AFTER THEY DID THE RECALL AND FIXED THE STEERING COLUMN THE VEHICLE STARED MESSING UP FROM LOUD NOISE TO VIBRATION IN THE PEDALS AND STEERING WHEEL. IF I WANT IT FIXED I HAVE TO PAY FOR IT. ONLY HAD VEHICLE NOT EVEN 2 YEARS FROM DEALERSHIP AND IT HAS NUMEROUS ISSUES. I WISH I NEVER GOT THIS VEHICLE AND DON'T RECOMMEND IT TO ANYONE. THIS VEHICLE IS NOT SAFE TO DRIVE WHEN IT RAINS BECAUSE IT LOOSES TRACTION AND SLIDES CONSTANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705138April 11, 2015
STRUCTURE:BODY:DOOR
BOTH FRONT DOOR HANDLES ON INSIDE BROKE OFF AND I ASKED THE DEALER TO FIX IT THEY SAID THEY WOULD HAVE TO CHARGE ME ITS A DANGEROUS THING AND I HAVE TO ROLL DOWN THE WINDOWS TO GET OUT OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695339March 19, 2015
ELECTRICAL SYSTEM
ABOUT A YEAR AND A HALF AGO MY RIGHT TAIL LIGHT WENT OUT, REPLACED THE BULB. ABOUT 9 MONTHS AFTER THAT IT WENT OUT AGAIN, REPLACED IT. ABOUT 3 MONTHS AFTER THAT IT WENT OUT AGAIN, REPLACED IT AGAIN. ABOUT A FEW MONTHS LATER IT WENT OUT AGAIN, REPLACED IT AGAIN. 3 WEEKS LATER IT WENT OUT AGAIN, REPLACED IT. ONE WEEK LATER IT WENT OUT AGAIN.... I HAVE NOT REPLACED IT YET BECAUSE THE LAST TIME MY HUSBAND SAID THAT THE LIGHT HOLDER IS MELTING. EACH TIME WE REPLACED THE BULB WE BOUGHT THE RECOMMENDED BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693027March 9, 2015
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. IN ADDITION, BOTH REAR DOOR HANDLES FRACTURED. THE DRIVER AND REAR SEAT PASSENGERS COULD ONLY EXIT THE VEHICLE BY RELEASING THE WINDOW AND ACCESSING THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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