Chevrolet Express Complaints (2002)

70 consumer complaints on file.

#10106134January 11, 2005
STRUCTURE:BODY:DOOR
FRONT DOORS DO NOT CLOSE TIGHTLY. SEVERE ROAD/WIND NOISE AT NORMAL HIGHWAY SPEEDS. NOISE WORSENED ON OUTSIDE DOOR WHEN TURNING (TURN TO RIGHT - LEFT DOOR NOISE INCREASES). I AM CONCERNED ABOUT THE INTEGRITY OF THE DOOR ATTACHMENT MECHANISM. PROBLEM EXISTED SINCE VEHICLE WAS NEW, BUT BECOMES MORE PRONOUNCED WITH TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103289December 7, 2004
SUSPENSION:FRONT
WHILE DRIVING AT ANY SPEED VEHICLE PULLED TO THE LEFT. DEALER STATED THEY HAVE REPAIRED THE VEHICLE. CONSUMER INSISTED THAT AS A RESULT OF THE REPAIRS WHEN APPLYING THE BRAKES VEHICLE PULLED TO THE LEFT EVEN MORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080280August 12, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE CONSUMER SAW BATTERY ACID LEAKING FROM THE VEHICLE. THE MECHANIC REPAIRED THE PROBLEM ONCE, HOWEVER THE PROBLEM RESURFACED. *JB THE POSITIVE BATTERY POST BROKE AND CAUSED THE ACID TO LEAK DOWN THE SIDE OF THE ENGINE COMPARTMENT. THE DEALER WOULD NOT PROVIDE ANY FINANCIAL ASSISTANCE AND TOLD THE CONSUMER TO CALL AC DELCO. THE CONSUMER CONTACTED AC DELCO AND WAS TOLD IT WAS THE DEALER'S PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083374July 19, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING:ENGINE
PROBLEMS WHILE USING CRUISE CONTROL ON VEHICLE.*MR WHEN THE CRUISE CONTROL WAS ENGAGED AND THE BRAKE PEDAL WAS PRESSED, THE VEHICLE TOOK A WHILE BEFORE RESPONDING AND REDUCING THE SPEED OF THE VEHICLE. WHEN THE CRUISE CONTROL WAS SET AT 65 MPH AND GOING DOWN GRADE, THE VAN WOULD PICK UP SPEED AND NEVER ADJUST BACK TO 65 MPH. IF THE SPEED WENT UP TO 70 MPH THE CRUISE CONTROL SET ITSELF AT 70 MPH. THE CONSUMER EXPERIENCED OTHER PROBLEMS WITH THE VEHICLE. THE VAN WOULD LOOSE POWER WHEN ACCELERATING. THE DEALER REPLACED THE PCM AND REPROGRAMMED IT. WHILE PERFORMING THE ENGINE DIAGNOSTIC THE TECHNICIAN FOUND THAT THE CAP AND ROTOR HAD MOISTURE IN THEM AND WERE CORRODED. THE VEHICLE'S BATTERY WAS ALSO REPLACED BECAUSE OF A DEAD CELL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080784July 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SUSPENSION:FRONT:WHEEL BEARING
LOSS OF BRAKING EFFECTIVENESS, ON INSPECTION DISCOVERED THAT OEM FRONT AXLE GREASE SEALS HAD FAILED. FAILURE HAD CONTAMINATED BOTH LEFT AND RIGHT INNER DISC BRAKE PADS AND INNER SIDE OF BOTH FRONT ROTORS WITH AXLE GREASE. REPORTED TO DEALER SERVICE AND ASKED THAT THE FAILURE BE ENTERED INTO THE GM/CHEVY SYSTEM FOR INVESTIGATION AND CORRECTION. DEALER SERVICE DEPT. DENIED ANY OTHER INSTANCES OF THIS FAILURE EXISTED AND DECLINED TO REMEDY SEAL FAILURE OR BRAKE PAD DAMAGE UNDER WARRANTY. FRONT BRAKE PADS AND GREASE SEALS WERE REPLACED AT OWNER EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080780July 10, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DURING PANIC STOP WITH EMPTY VEHICLE, BRAKE EFFECTIVENESS WAS INSUFFICIENT. BRAKE PEDAL TRAVELED TO MECHANICAL STOP WITH NO ANTISKID CYCLING, NO WHEEL SKIDS. EXAMINATION OF ROAD SURFACE AFTERWARDS SHOWED NOT EVEN A FAINT TRACE OF TIRE MARKS. VEHICLE WAS BEING OPERATED ON FREEWAY AND BRAKES HAD NOT BEEN USED FOR SEVERAL HOURS PRIOR TO THIS STOP. AN HOUR AFTER THIS INCIDENT AN INTENTIONAL PANIC STOP WAS MADE FROM 65MPH TO RECONFIRM, RESULTS WERE THE SAME. VEHICLE IS BEING SCHEDULED FOR INSPECTION BY DEALER. NOTE: THE ORIGINAL FRONT BRAKE PADS WERE REPLACED SEVERAL MONTHS AGO DUE TO THE OEM FRONT GREASE SEALS FAILING AND CAUSING GREASE CONTAMINATION OF THE FRONT INNNER DISC BRAKE PADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072035June 25, 2004
AIR BAGS
WHEN DRIVING AT AN UNDETERMINED SPEED AIRBAG WARNING LIGHT APPEARED ON THE DASHBOARD. CONSUMER WILL TAKE THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. *AK THE CONSUMER WAS TOLD THAT WATER CAUSED THE AIR BAG SENSOR TO FAIL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067952April 28, 2004
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
THERE IS A KNOCKING IN THE STEERING. POOR STEERING CONTROL. DEALER REPLACED STEERING GEAR 3 TIMES AND THEN WAS TOLD BY GEN MOTORS NOT TO REPLACE IT AGAIN. THE PROBLEM STILL EXISTS. THE VEHICLE IS STILL IN WARRANTY. PRESENTLY AT A STANDOFF WITH GM. THEY WON'T FIX, I WON'T PAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065647April 6, 2004
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
2002 CHEVY VAN/6.5 DIESEL LEAKS OIL FROM REAR AXLE SEALS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065648April 6, 2004
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2002 CHEVY VAN/6.5 DIESEL LEAKS OIL FROM OIL COOLANT LINES TOOK 3 TIMES TO FIX AND END RESULT WAS TO REPLACE THE OIL COOLER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064875March 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE'S TRANSMISSION HAS FAILED WITHOUT WARNING WHILE BACKING OUT OF THE DRIVEWAY. AS A RESULT THE VEHICLE COASTED SLOWLY INTO THE MIDDLE OF THE STREET. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061617March 8, 2004
TIRES:SIDEWALL
WHILE DRIVING AT 65 MPH REAR DRIVER'S SIDE TIRE BLEW OUT WITH WARNING. CONSUMER EXAMINED THE TIRE, AND DISCOVERED THAT THE TIRE BLEW OUT AT THE SIDEWALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060108March 1, 2004
STRUCTURE:FRAME AND MEMBERS
RIGHT FRONT TIRE IS WEARING OFF ON OUTER EDGE OF TIRE. INSIDE DEPTH IS 8/32 OUTSIDE DEPTH IS 3/32, WITH ONLY APPROXIMATELY 8000 MILES ON TIRE. GOING ON THIRD SET OF TIRES WITH ONLY 17,000 ON IT. TOOK IT TO DEALER TWICE, DOES NOT KNOW WHAT IS WRONG WITH IT. 2002 EXPRESS COMMERCIAL CUTAWAY-12000 GVW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058273February 16, 2004
SUSPENSION, TIRES:SIDEWALL
VAN SUDDENLY DROPPED ON RIGHT FRONT SIDE AND STEERING PULLED VIOLENTLY RIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050067December 4, 2003
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
THE VEHICLE STEERING GEAR BOX FAILED. THE DEALER HAS REPLACED FOUR TIMES, HOWEVER PROBLEM STILL EXISTS. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040307October 22, 2003
TIRES:TREAD/BELT
WHILE DRIVING, THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER, WHO FOUND THE LEFT REAR TIRE TREAD WAS SEPARATING. *AK WHEN THE VIBRATION NOISE WAS HEARD A LOUD VIBRATION FOLLOWED BY A SOUND AS IF THE REAR END HAD FALLEN OFF. THE VEHICLE SWAYED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034504August 25, 2003
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
CONSUMER NOTICED THAT WHEN HEADLIGHTS ARE TURNED ON TAIL LIGHTS FUSE BLOWS OUT INTERMITTENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024857June 24, 2003
STEERING
WHILE TRAVELING ON THE HIGHWAY STEERING COLUMN HAS A LOT OF PLAY INSIDE OF THE STEERING WHEEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022033June 2, 2003
EXTERIOR LIGHTING
DEALERSHIP DON'T HAVE THE PARTS TO PERFORM THE OWNER NOTIFICATION FOR THE RUNNING BOARD LIGHTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016937May 2, 2003
ELECTRICAL SYSTEM
WHEN TAPPING THE GAS PEDAL LIGHTLY THE REDUCED ENGINE POWER AND SERVICE ENGINE SOON LIGHTS COME ON AND VEHICLE REMAINS RUNNING BUT LOOSES ALL POWER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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