Chevrolet Equinox Complaints

698 consumer complaints on file.

#11747460June 30, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
My car seized while I was driving. It started fine and I drove about 10 min down the road and all of a sudden it seized. My car was towed to dealership. OnStar sent me a code p129f fuel pump. I was driving on the road and it seized. Could have caused a bad accident. Cars had to go around me. Yes the problem was “fixed” today 6/30. No prior error messages after is seized my battery light came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747393June 30, 2026
ELECTRICAL SYSTEM
Known issue of arabic language reset on engine start with this make/model infotainment system. (TSB 23-NA-118 / 23-NA-042). Causes language and user errors upon startup and causes the rear backup camera to not engage properly every time, creating a safety issue when reversing. With the user’s language not saving, it creates a safety issue because the warnings are in a language that the user cannot understand on startup.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746684June 26, 2026
FUEL/PROPULSION SYSTEM
The vehicle experienced multiple instances of sudden engine stall and loss of motive power. These failures occurred without warning, leaving the vehicle immobilized in high-traffic areas, including a turn in a multi-lane roadway. This defect creates an unreasonable risk of a rear-end collision or being stranded in hazardous traffic conditions. Incident Chronology: Initial Failure: In April 2026, the vehicle stalled in an intersection. After a manual reset of the Check Engine Light (CEL), the vehicle stalled again during a turn. Diagnostic codes P228C (Fuel Pressure Regulator 1 Exceeded Control Limits) and P0089 (Fuel Pressure Regulator 1 Performance) were present. First Attempted Repair: The dealership performed a Technical Service Bulletin (TSB)/recall procedure to calibrate the fuel pump and pressure sensors. Recurrence: Immediately upon retrieval, the vehicle stalled again. The vehicle would not restart or maintain idle, necessitating a second tow. Final Repair: The dealership recalibrate the module. Additional Safety Concerns: the vehicle experienced multiple "Reduced Engine Power" events and "Check Engine" flashes while traveling at highway speeds (approx. 70 mph). Manufacturer Response: Despite the "Engine" designation of the diagnostic codes, GM initially claimed the fuel pump was not covered under the powertrain warranty. While partial assistance was provided for repairs, the recurring nature of these stalls suggests a significant reliability issue with the high-pressure fuel system components and engine. After purchasing 4+ Equinox's within the last few years without any issue this is the worst experience I have had thus far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746617June 26, 2026
POWER TRAIN
The transmission lurches and shakes violently when under pressure such as times when trying to accelerate onto a highway. I recently was traveling and had to enter numerous highways and each time the transmission was extremely jerky and I felt it may fall out of the car at some points. Once I was trying to get on to the highway and a tractor trailer was coming up behind me and I literally have to pull off to the right because the car would not accelerate and was jerking violently. I've had it to Chevrolet service three times and each time they tell me it's normal which I know is absolutely not true.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746586June 25, 2026
FUEL/PROPULSION SYSTEM
That makes OnStar's role even more damning — they understand the problem, can't fix it, and don't even know their own system well enough to walk you through the workaround. Here's the complete final draft: The navigation system on my 2025 Chevrolet Equinox EV will silently change my set destination without notification or driver consent. I will enter a destination, and the system will reroute me to a different location — a ChargeAmerica charging station — without alerting me that it has done so. I only discover this has happened after I am already committed to the new route, potentially in an unfamiliar or unsafe area. This behavior appears to be driven by a pre-configured commercial partnership between GM and ChargeAmerica, prioritizing that network regardless of its proximity to other available charging options or the driver's intended route. The system cannot be overridden or disabled by the owner. On one occasion this silent rerouting directed me approximately 40 miles in the opposite direction of my destination, bypassing closer charging options, leaving me critically low on charge and nearly requiring a tow. This has affected me on two separate occasions. I have had extensive discussions with OnStar regarding this issue. OnStar representatives confirmed that this behavior is occurring but stated they have no ability to fix it. They were also unable to direct me to the charging menu setting that enables routing to Tesla Superchargers — a workaround I had to locate myself. Additionally, some Tesla Supercharger locations are restricted to Tesla vehicles only, with no warning provided by the navigation system. I used my remaining range to reach one such station only to discover I could not charge there. The vehicle is available for inspection upon request. No warning lamps appeared. The system functioned as designed — the design itself is the safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746399June 25, 2026
SERVICE BRAKES, PARKING BRAKE
The contact owns a 2026 Chevrolet Equinox. The contact stated that while driving approximately 5 MPH, another vehicle crashed into the front of the vehicle. During the crash, the parking braking activated, and smoke and flames were coming from both the rear wheels. The contact used a bottle of water to extinguish the flames. During the failure, the maintenance icon was displayed. There was no injury sustained. A Police report was not filed. The vehicle was later towed to the local dealer, but the cause of the failure was not yet determined. The contact was advised to notify the insurance company of the failure. The failure mileage was 1,100.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11745752June 22, 2026
ELECTRICAL SYSTEM
I’ve owned this vehicle since new, and I’ve asked the dealership twice as well as contacted GM/OnStar customer relations. At speeds above roughly 65 mph, the interior turn signal indicator sound can’t be heard. I end up driving until the “turn signal left on” alert goes off, which is loud enough to notice. Since the sound comes from the audio system, I don’t see any way to change it through settings or aftermarket options. One of the safty issues is on crowded highways other driver attempt to get into my lane thinking I am about to change lanes again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745575June 22, 2026
ENGINE
The contact owns a 2026 Chevrolet Equinox. The contact stated that while driving at high speeds, the vehicle stalled. No warning lights were illuminated. Additionally, the contact stated that while driving at various speeds, the oil gauge fluctuated. The vehicle was towed to a local independent mechanic, where it was diagnosed with fuel pump failure. An appointment was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 3,678.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745373June 20, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
My telematics module for onstar is draining power from the car's battery which has been not allowing me to start after I turn it off without having to jumpstart it. Also when I do jump start it, the cruise control don't work and service messages pop up on my HUD. The dealership said it's undrivable due to safety concerns and the part is backordered for an unknown ETA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745112June 18, 2026
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
The contact owns a 2025 Chevrolet Equinox. The contact stated that during the winter months, it was difficult to connect the charger to the vehicle due to the ice. The contact stated that the tire pressure warning light was illuminated constantly. Additionally, while driving and depressing the brake pedal, there was squeaking sound coming from the brakes. The contact stated that dealer was contacted about the tire pressure warning lights, and the vehicle was repaired; however, the failures persisted. The manufacturer was made aware of the failures. The failure mileage was approximately 13,040.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745063June 18, 2026
UNKNOWN OR OTHER
2024 Chevrolet Equinox EV. Beginning approximately two infotainment software updates ago, the vehicle's Bluetooth system repeatedly drops the connection to my paired iPhone, and the contact-sync feature stopped functioning entirely. The problem did not exist when the vehicle was new and started only after a vehicle software update, indicating a software-introduced defect rather than a phone fault. I have reset the infotainment system and performed a full delete-and-re-pair on both the phone and the vehicle; the dropouts and contact-sync failure persist. Because the system no longer reliably supports hands-free calling, I am unable to consistently place or receive calls without handling the phone directly while driving, which I consider a driver-distraction safety concern. No warning was issued and I am not aware of a recall or software fix addressing this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745017June 18, 2026
ELECTRICAL SYSTEM
Telematic module diagnosed to fail by the dealer service department. Replacement part is not available after 3 months, and not ETA from GM parts department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744984June 18, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
Walked out of the car into the gas station came back out the brake pedal was locked up literally didn’t even wiggle at all couldn’t start the car I tapped it a couple times and then it made a horrible snap/pop sound and works fine for now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744887June 17, 2026
SERVICE BRAKES
The vehicle owner took the vehicle to the dealer Greco Chevrolet of Fort Lauderdale The dealer reported no vehicle failures. The braking system melted due to right temperatures. The dealer reported DTC C0072 Brake System Temperature too high. Report stated front rotor temperature reached greater than 1112 degrees Fahrenheit, and that the rear rotors reached greater than 932 Fahrenheit. The report stated that the high temperature was caused by: -Antilock Braking System -Traction Control System -Vehicle Stability Control No warning lights shown in the vehicle. The dealer gave the owner the number 833-948-4631 to speak with GM tech support. The case was referred to GM Concierge 833-382-4389 Owner alleges that this could only be caused by faulty materials in the batch of this vehicle construction. Is concerning that the manufacturer did not come to the dealer to determine the causes of failure. Is very possible that the same materials were used in building other vehicles in the same batch. Concerning also that these high temperatures could cause fires in the wheels during operation. Is quite urgent that NHTSA visits this dealer and performs a non-bias inspection of the vehicle and the alleged bad materials.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744882June 17, 2026
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Chevrolet Equinox EV has a large blind spot because of the size of the front window pillars and the adjacent side view mirror. To quote from an Internet search, "This creates a significant blind spot when preparing to make left at intersections, making it difficult to spot pedestrians cyclists, or oncoming traffic." My vehicle was involved in an accident during a left turn in which I believe the blind spot was a significant factor. The Chevrolet Equinox EV is supposed to be equipped with "enhanced automatic emergency braking" which, if so, did not function to prevent an accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11744599June 16, 2026
ELECTRICAL SYSTEM
I have no sound at all no turn signals, no seat belt no nothing, had Chevy in leesburg tell me I need an update did that and being told to replace radio and amplifier
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744154June 15, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
The vehicle lost acceleration/propulsion while traveling at highway speed on a major bridge with limited safe shoulder space. The vehicle suddenly stopped providing power needed to maintain speed in fast-moving traffic. Passengers included an infant, young child, and other family members. This created a serious safety risk because there was little room to safely pull over while traffic continued around the vehicle. The vehicle was towed to an authorized Chevrolet dealer and is available for inspection. The cause has not yet been confirmed. The vehicle has about 15,000 miles. Shortly after the lease began, the check engine light came on intermittently and then turned off the next time the vehicle was driven. There have also been prior concerns with unexpected automatic emergency braking behavior. This complaint is being filed because sudden loss of acceleration/propulsion at highway speed on a bridge creates a serious crash risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743805June 12, 2026
UNKNOWN OR OTHER, SERVICE BRAKES, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Driving towards direct light/sunlight is damn near impossible with this vehicle die to the extreme amount of glare from the dashboard. It makes me worried especially now that summer is approaching, feels like it can be catastrophic. Rear brake assist is horrible on more than one occasion the car will stop as if it has just been hit by a semi. Leaving the vehicle unable to proceed in reverse(one has to shift to drive or put in park before continuing to reverse). This is not only a nuisance but can lead to an accident especially during the mad rush of drop off at the elementary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743744June 12, 2026
BACK OVER PREVENTION
The contact owns a 2022 Chevrolet Equinox. The contact stated that after the manufacturer performed an over-the-air (OTA) update to the OnStar system, the radio module and infotainment system became inoperable, rendering the rearview camera and the OnStar system inoperable. The vehicle was taken to the local dealer, who diagnosed that the radio module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,665.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743667June 12, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While cruise control was active, the vehicle initiated un-commanded physical acceleration and deceleration in unpredictable 5 mph increments (up or down), forcing the vehicle to change speeds without driver input. This required me to immediately deactivate the system and override the accelerator/brakes to maintain control of the vehicle in while driving, creating a severe and direct safety hazard. With cruise off I could see the erratic jumping of the set-speed number on the digital display. This issue has occurred on two separate instances. In both cases, pulling over, turning the vehicle completely off, and turning back on completely cleared the glitch and restored normal operation of this feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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