Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11181988February 22, 2019
VISIBILITY/WIPER
THE PASSENGER WIPER BLADE MOTOR BROKE RIGHT AFTER TURNING THE WIPERS ON, AND WILL NOT MOVE THE WIPER. THE VEHICLE WAS STATIONARY WHEN THE PASSENGER SIDE STOPPED WORKING. THE DRIVER SIDE WIPER RANDOMLY STOPS WORKING IN THE MIDDLE OF DRIVING AT RANDOM TIMES, ON CITY STREETS, HIGHWAYS, ECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182030February 22, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED AND SHUDDERED, AND THE TRANSMISSION SHIFTING WAS AFFECTED. THE CONTACT PROVIDED THE DEALER (TURNER CHEVROLET, 1251 PAXTON ST, HARRISBURG, PA 17104, (866) 629-7151) WITH ENGINE CODES: P015B (O2 SENSOR DELAYED RESPONSE FOR OXYGEN SENSOR) AND PO171 (BANK 1 SYSTEM 2 LEAN). THE DEALER WAS SUPPOSED TO CALL THE CONTACT BACK TO EXPLAIN THE CODES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 96,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182051February 22, 2019
ENGINE
ENGINE STALLS OUT WHEN TRYING TO ACCELERATE OVER 30MPH AND AFTER 5-10 SECONDS THE ENGINE UNSTALLS AND CAR SHOOTS FORWARD. PROBLEM HAPPENS MORE FREQUENTLY WHEN THE AIR CONDITIONING IS RUNNING. TOOK CAR TO DEALERSHIP FOR WARRANTY SERVICE AND SERVICE ADVISOR SAID THAT HIS 2010 CRUZE HAD THE SAME PROBLEM. SERVICE TECHS COULD NOT DIAGNOSE THE ISSUE AND SAID NOTHING COULD BE DONE TO RESOLVE THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181751February 22, 2019
STRUCTURE:BODY
THE HIGH MOUNT BRAKE LIGHT HOUSING FAILS TO SEAL, ALLOWING WATER TO COLLECT INSIDE THE TRUNK. IF UNCHECKED, WATER COULD CONTINUE TO COLLECT AND POSSIBLY SHORT THE FUSE BOX OR BATTERY THAT ARE LOCATED IN THE TRUNK. THE DEALER CAN REPLACE THE SEAL AND/OR HOUSING TO REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181713February 21, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY VEHICLE REPEATEDLY RAN HOT EVERYTIME I WOULD DRIVE IT OVER A MILE ON THE ROAD. MY HUSBAND CHANGED THE THERMOSTAT, ALWAYS MADE SURE IT HAD COOLANT, CHECKED MY HOSES, AND REPLACED THE WATER PUMP. BUT EVENTUALLY IT BLEW A HEAD GASKET. WE NOTICED IT DID SO WHEN WE SEEN WATER HAD MIXED INTO THE OIL. SUPREME CHEVROLET REPLACED THE ENGINE AT 96,000 MILES IN NOVEMBER 2016 UNDER WARRANTY. I DROVE THE CAR ABOUT 54,000 MILES WITH THE REPLACED ENGINE AND IT TOO STARTED RUNNING HOT EVERYTIME I WOULD DRIVE IT ABOUT A MILE DOWN THE ROAD. THE DASH LIGHT WOULD SAY TURN A/C OFF AND IDLE ENGINE OR TURN OFF ENGINE DUE TO HIGH TEMPERATURE. WE CHANGED THE RADIATOR, THE HOSES, THE WATER PUMP, AND THE THERMOSTAT ON THE CAR AND IT REMAINED RUNNING HOT WITH HIGH TEMPERATURES UNTIL THAT ENGINE TOO BLEW A HEAD GASKET.THE DEALERSHIP WILL NOT WARRANTY THE SECOND ENGINE ALTHOUGH IT ONLY HAS 67,000 MILES ON THE NEW ENGINE. AND NOW I AM LEFT WITH NO VEHICLE AND STILL OWE $6700.00 ON THE CHEVROLET CRUZE DUE TO THE FAULTY COOLANT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181271February 20, 2019
SERVICE BRAKES
I HAVE THE VEHICLE SERVICE FOR THE 30,000 MILES FLUSH ON JANUARY 21,2019. ON JANUARY 29TH I WAS ON THE FREEWAY IN MORNING TRAFFIC HEADING NORTH ON THE 110 WHEN AT 25 MILES I MADE A SUDDEN STOP DUE TO THE CAR IMFRONT OF ME. MY CAR DIDN'T STOP AND SLAMMED INTO THE CAR IN FRONT OF ME. MY CAR WAS REPORTED TO BE TWO DAYS LATER AS A TOTAL LOSS. I'M GRATEFUL MY KIDS, SISTER AND I WEREN'T INJURED. JUST DOESN'T MAKE SENSE AFTER JUST PAYING ALMOST $500 A WEEK BEFORE FOR SERVICING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11181348February 20, 2019
ENGINE
LEAKING OIL ON EXHAUST AND GM WONT FIX IT EVEN CAR IS STILL UNDER FACTORY WARRANTY. SMELLS BAD INSIDE VEHICLE AS BURNING OIL. CONCERNED IT MAY START ON FIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181126February 19, 2019
UNKNOWN OR OTHER
I OWN BOTH A 2012 & 2013 CRUZ AND THEY BOTH HAVE A LEAK IN THE SAME PLACE. I ALSO HAVE A CO-WORK THAT HAS ONE AND IS HAVE THE SAME WATER LEAK AT FIRST I TOUGHHT MY CAR HAD BEEN WRECKED BUT IT SEEMS THAT IF IT'S NOT JUST ME IT IS NOT THE CASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180605February 17, 2019
UNKNOWN OR OTHER
WHEN MY VEHICLE COMES TO A COMPLETE STOP IT ENGAGES THE AUTO STOP SYSTEM. AT UNKNOWN TIMES THE SYSTEM WILL FAIL TO RESTART UPON REMOVING MY FOOT FROM THE BRAKES AFTER HAVING COME TO A STOP AT AN INTERSECTION. WHEN THIS OCCURS I THEN NEED TO PUT THE CAR IN PARK AND TURN IT OFF COMPLETELY. I AM THEN SOMETIMES ABLE TO RESTART IT IMMEDIATELY, HOWEVER, ON ONE OCCASION IT TOOK 45 MINUTES BEFORE THE ENGINE RESTARTED WHILE I WAS SITTING AT A STOP LIGHT DURING HEAVY TRAFFIC. THIS HAS BEEN HAPPENING FOR THE PAST SEVERAL MONTHS AND I HAVE TAKEN IT TO THE DEALER TO BE SERVICED HOWEVER THERE IS NEVER A CODE THAT COMES UP STATING THE PROBLEM. LAST WEEK WHEN IT WAS SERVICED THEY REPLACED THE AUTO STOP SYSTEM AS WELL AS THE BATTERY FOR THE SYSTEM. NOT EVEN A DAY AFTER PICKING UP MY CAR DID THE SAME PROBLEM OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180523February 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
TRIED TWICE, CAR DID NOT START. NO LIGHTS JUST DEAD. TRIED ONCE MORE STARTED, ALL LOOKED OK. DROVE 1/4 MILE ENGINE DIED WITH A CLUNK AND JERK, SERVICE POWER STEERING WARNING CAME ON, THEN SERVICE TRACTION CONTROL WARNING CAME ON. STEERED OFF ROAD (POWER STEERING WAS WORKING) PUT VEHICLE IN PARK, TRIED TO START SEVERAL TIMES. INTERIOR LIGHT CAME ON BUT WOULD NOT START. AFTER SEVERAL MINUTES TRIED AGAIN, STARTED AND CHECK ENGINE LIGHT WAS LIT. DROVE TO HOME AND WHILE IN REVERSE TO PARK, ENGINE DIED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180543February 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I HAVE HAD ISSUES WITH ENGINE LOSING POWER OR STALING WITHOUT WARNING. NO WARNING LIGHTS WILL COME ON BEFORE HAND. I FIRST STARTED EXPERIENCE ISSUE IN JULY 2018, THE ENGINE STALLED AT STOP LIGHT; THE VEHICLE WAS REPAIRED AND RETURNED IN AUGUST. THE ISSUE RETURNED IN OCT, AT THIS TIME IT STALED GOING THREW INTERSECTION WHICH ALMOST RESULTED IN A WRECK. DEC IT LOSS POWER WHILE GOING DOWN HEY I PULLED TO SIDE AND HAD CAR PULLED IN. LAST WEEK IT STALLED WHILE GOING DOWN HIGHWAY HAD NO POWER, I CALLED DEALERSHIP AND CHEVY AND WAS GIVING AN APPOINTMENT TO BRING IT IN. ITIS CURRENTLY IN THE SHOP FOR THE SAME ISSUES. I HAVE MADE SEVERAL COMPLAINTS TO CHEVOLET AND DEALERSHIP WITH NO RESULTS. THE CAR IS BEING SERVICE AT PARIS TEXAS CHEVOLET (903) 784-7446 FOR THE 4TH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180046February 14, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
TAMARA RECALL TRANSMISSION,VALVE COVER,BRAKE SENSOR, THROTTLE SENSOR , THIS CAR HAS GAVE ME PROBLEMS AFTER PROBLEMS , EVERY MONTH IT'S LITERALLG SOMETHING NEW I HAVE ABOUT 20 PAGES OF RECEIPTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180169February 14, 2019
ENGINE, POWER TRAIN
PURCHASED MY 2012 CHEVY CRUZE MARCH OF 2016. JULY 2016 THE CAR WILL CONTINUE TO RUN AFTER THE KEY WAS OUT IGNITION I TOOK IT TO NAPERVILLE CHEVY THEY CHANGED THERMOSTAT. OCTOBER 2016 THE CAR WOULD RUN ON HIGHWAY OR STREET ALL OF A SUDDEN SERVICE TRACTION LIGHT COMES ON THE CAR ONLY GO TO 20MPH SUDDENLY THEN IT WILL TURN OFF. TOOK IT TO CHEVY AGAIN THEY SAID TRANS MODULE THEY FIXED IT MARCH 2017 IT HAPPENED AGAIN THEY DIDN'T KNOW THE PROBLEM BECAUSE NO ENGINE LIGHT ON IT HAPPENED EVERY 4 MONTHS OCTOBER 2018 TRANS LINE LEAKING WITH THE SAME SIGN NO FASTER THAN 20MPH JERKING THEY FIXED LINES JANUARY 2019 CAR JERKING AGAIN CAR GOES 20 MPH BUT THE CAR WILL STOP AT STOP SIGN AND WILL I ACCELERATE TO GO THE CAR WON'T MOVE AT ALL I HAVE TO TURN IT OFF TO DRIVE AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179769February 13, 2019
VISIBILITY/WIPER
RECENTLY TURNED UP THE DEFOGGER ON FRONT WINDSHIELD TO WARN CAR UP AND I HEARD A A LOUD VIBRATING SOUND AND A HUMMING NOISE COMING FROM VENTS, MY BLOWER MOTOR STARTS VIBRATING ON ANYTHING AFTER 3 FOR THE LEVEL. TODAY I WAS DRIVING IN THE SNOW AND USED MY WIPERS THE DRIVER SIDE STOPPED MID WAY AND WAS STUCK. ONCE I REACHED MY DESTINATION I TRIED USING THE WIPERS AGAIN AND THE DRIVER SIDE DID NOTHING. I GOT OUT AND OUT IT DOWN TRIED ONCE MORE AND THE DRIVER WIPER DID NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179832February 13, 2019
POWER TRAIN, UNKNOWN OR OTHER
I DROVE MY 2011 CHEVROLET CRUZE TO WORK WITHOUT ISSUE. UPON LEAVING I STARTED MY MY VEHICLE, PUT IT IN REVERSE AND BACKED OUT OF MY PARKING SPOT BUT IT WOULD NOT DRIVE FORWARD. I HAD THE VEHICLE TOWED TO MY HOME. THE NEXT DAY IT WOULD NOT START UP ENTIRELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179730February 13, 2019
UNKNOWN OR OTHER, EXTERIOR LIGHTING
WATER IS LEAKING INTO THE TRUNK. IT WAS SUPPOSEDLY REPAIRED ON 1/12/2019. I HAD TO RETURN ON 1/21/2019 BECAUSE WATER WAS STILL LEAKING INTO THE TRUNK. THEN AFTER APPARENTLY BEING FIXED AGAIN, I WAS FORCED TO RETURN ON 1/30/2019 WITH WATER STILL LEAKING INTO THE TRUNK, NOTHING WAS DONE (I HAVE PICTURES AND VIDEO OF SAID LEAK).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176137February 11, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I WAS STOPPED IN THE LEFT TURNING LANE ATTEMPTING TO CROSS A HIGHWAY. WHEN I TURNED LEFT THE VEHICLE WOULD NOT ACCELERATE. I PRESSED THE PEDAL ALL THE WAY DOWN BUT THE CAR WAS CREEPING. I COULD NOT CROSS THE HIGHWAY AND WAS STRUCK IN ONCOMING TRAFFIC. I WAS GIVEN A TICKET FOR FAILURE TO YIELD. I HIT A VEHICLE AND WAS CHARGED AT FAULT IN THE ACCIDENT. THE VEHICLE IS A RENTAL CAR.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11176229February 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
TURBO CHARGER VALVE FAILED CAUSING MULTIPLE OTHER ISSUES. CAR SHUTS OFF RANDOMLY. STABILITY TRACK KEEPS COMING ON EVEN AFTER THE WIRE TO THE BATTERY WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176001February 10, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR ON AN OFF RAMP THE DISPLAY PANEL SHOWED 3 WARNING LIGHT, ABS, TRACTION CONTROL, AND BRAKE. THE COMMUNICATION PANEL, WHERE THE SPEED AND ALL COMMUNICATIONS ABOUT THE CAR ARE GIVEN, THEN SAID REDUCED ENGINE POWER AND MY CAR SLOWED DOWN AND MY POWER STEERING STOPPED WORKING. THE PANEL THEN ALSO SAID SERVICE STABILITRAK AND SERVICE TRACTION CONTROL. IT HAS HAPPENED MORE THAN ONCE SINCE I BOUGHT THE VEHICLE AND THE DEALER REPLACED THE THE ECM A FEW YEARS AGO AND IT HASN'T FIXED THE ISSUE AS IT STILL OCCURS. THE MOST RECENT EVENT HAPPENED LAST WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175185February 8, 2019
STEERING
WHEN DRIVING ON THE HIGHWAY, OR TURNING THERE WAS A SLIGHT GLITCH OR HESITATION IN STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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