Chevrolet Captiva Sport Complaints

95 consumer complaints on file.

#11537322August 9, 2023
SERVICE BRAKES
Reporting for my Mother in law. Confirmed by me several times. First incident occurred while she was driving, dry roads, normal traffic at approximately 65 MPH the front brakes locked up and abruptly bought the car to a stop. She was half in the traffic live lane and half on shoulder. She called me and I went immediately. I got there in about 30 minutes and there was several people trying to push the car off the road and all said it wouldn’t budge. I felt the heat of the left front brake was extremely hot. I sat in the car, started it up, attempted to get it to move, it wouldn’t. I figured it was electronic as there was no DTC/MIL lights. I thought the quickest thing I could do was remove power which I did for about 3 minutes. Started up and it drove to shoulder. We switched vehicles, I drove hers, I was traveling 65 mph when the stabilitrek service message showed on display and two minutes later the car stopped on its own again, I was barely able to get off the highway and people were honking swerving around, one yells to fix my brake lights! Still no MIL Check Engine light. This is IMO a safety issue as there is no warning! I was able to drive short bits to get it home. Only after I got home, car cooled, went to try and drive with scan tool hooked up it threw a code for ABS/TCS system pressure circuit malfunction, DTC C0131-5A! It has cleared a couple of times and each time you drive it and the brakes lock up, front left-rear right and vice versa, no brake lights, just uncommanded brake pressure! Oh and the stabilitrek service comes on after as well. It’s been to two shops and not fixed yet, one place quoted $2500 because he said it could be anything and his state of the art equipment can’t pin point the actual issue but he did confirm the locked up brakes with indicated partial pressure applied for no reason. This could definitely cause an accident!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526330June 10, 2023
POWER TRAIN, ELECTRICAL SYSTEM
While driving on an interstate, the voltage suddenly began to decrease. Within a few minutes, the car died on the highway. we were able to get it to the shoulder. No electrical equipment worked, including the emergency lights. After taking it to a garage, the mechanic said the alternator was working fine, but the battery was drained. He was able to start and run the car, but the computer indicated that a long-term memory issue with the computer, itself, was indicated. Also, previous to this, the transmission had to be rebuilt. Maybe DumDum should declare that all Americans made vehicles are presumed to be defective, and subject to a recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517133April 14, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The battery cables are faulty and overheat causing the car to shut off and lock key in the ignition with complete loss of power this is happening to nearly every Chevy captiva and is a wide spread issue this is also a serious fire hazard as the cables over heating is enough to boil water car shuts off and locks key in ignition without warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461301April 19, 2022
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Engine light came on lost compressions. Engine wouldn't turn off. Steering was loose like we were on water. Traction control and stabilitrac were disabled and unable to turn bsvjninuiHas to press breaks to the floor. If I was going any faster I could have lost control. The repair shop replaced the fuse box and Bcm not even 3 miles engine light came back on and it misfires, pistons problems, compression. I called the dealership I bought it from and they state it's safe!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459472April 4, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I am not sure what component could be one could be several. When I pulled into my driveway and put it in park. The engine light came on and the stereo went off. When checking the stereo would not turn back on and nothing on the instrument panel would work, heater/air conditioning, rear wipers, heated seats, hazard lights, the parking/emergency break literally nothing. So I turned the key in the ignition to the off position took the key out and the engine continued to run? I called onstar from the vehicle and realized that didn't work either so I had called from my cell. They advices me to call a mechanic. Unable to do so as it was 9pm and not was mechanic shop was available I looked online. I ended up pulling the fuel relay switch and waited several minutes for it to finally die then I undid the negative battery cable. Tried again the next day and same thing happened. It is available for inspection as I have no clue as to if and when it can be fixed. My safety was at risk due to the vehicle not shutting off and a fire/explosion could happen. The safety feature or requirement of the hazard lights (good thing I wasn't on the freeway) the parking/emergency break no need to explained this. Unable to call for emergency with onstar equipped vehicle and who know what else could be wrong. Unknown if anyone else has a verified claim but it seems to be a problem with this vehicle and no it has not been inspected but will be taking to a shop Monday morning! No lights/lamps/warnings were on or appeared prior to the engine light turning on with all this at the same time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451164February 9, 2022
ENGINE
Vehicle has a know oil useage problem. Have to check to make sure it is not low between oil changes. In the past I had it start to cut out if I was sitting at a stop light & had to put my foot on the brake & the gas pedal to keep it from quitting. Only happened occasionally & never gave it more thought till about a month ago. Was sitting in my car while it was idling and it just quit. Started it back up & it did it again. Thank goodness I was sitting in a driveway not on a highway. It drove terrible on the way home. Sputtered at every stop sign. Got it home a mile away and parked it. I was lucky to get home because it had started to leak oil just before my driveway so you could see it on the road. I lost the rest of the oil in my driveway! Got to doing some calling & research & found out they have issues with freezing up a tube on the top of the engine & now I have a blow rear main seal! Had we been informed of this issue we would have been able to prevent a real problem. Now I have a 2012 Chevy Captive (manufactured 02/24/12) that has 87,000 miles on it an needs a major repair! From our understanding some vehicles were issued a notification that this was an issue & offered a engine repair. Our vin number unfortunately doesn't come up under this issue. So now we are sitting a a major repair issue & no help with covering the cost of this known issue! The car is in good shape and we are unable to drive it till we get it fixed. Wish we would have known about this issue. Not too happy to find out this problem has been known about but yet many have not been notified of this issue. Glad my car died in my driveway & not out on some highway in the middle of now where. Could have caused a major accident when the car just died in the roadway! Would like to know what is offered for this issue & why car owners are not notified of this issue. Just frustrating!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436627October 13, 2021
ENGINE
The contact owns a 2012 Chevrolet Captiva. The contact stated that while his engine was off, the vehicle had caught fire and burned out on its own. The contact discovered the failure upon the entrance of the vehicle and saw smoke within the cabin. The vehicle would not start and was towed to the dealer. The contact was then informed that the climate control module had caused a fire within the vehicle and the module was replaced. After the repair, the check engine light would intermittently illuminate on the dashboard. The contact took the vehicle to Bob Tyler Toyota(7201 Pensacola Blvd, Pensacola, FL 32505) where they diagnosed the vehicle with engine failure. The manufacturer was notified and the contact was given a case number. The vehicle had yet to be repaired. The failure mileage was 125,379
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11430982August 30, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Numerous complaints have been filed on the internet and to the NHTSA concerning the electrical system on this vehicle. Include engine not starting when turn key, car starts to have flashing instrument panel light and then dying, failure to be able to remove the key when turning off the ignition, most dangerous issue is the electrical system failing when on the highway, dealers seem to be aware of the problem but have not corrected problem which is probably related to positive and negative battery cables and "battery current sensor". This is a dangerous vehicle because of the uncertainty of the electrical failure to some time start or failing while driving down the highway. It certainly seems that there have been sufficient issues by any number Captiva owners to warrant a recall and have dealers correct the electrical problems before one is seriously injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426212July 23, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
UNABLE TO REMOVE KEY FROM IGNITION WHEN VEHICLE IS IN PARK. IT WOULD STICK IN THE AUXILIARY POSITION. I COULD RESTART THE ENGINE BUT I COULD NOT TURN THE VEHICLE COMPLETELY OFF. THIS STARTED A COUPLE OF YEARS AGO AND WOULD HAPPEN RANDOMLY. OVER TIME IT BECAME MORE FREQUENT BEFORE IT FINALLY WASN’T COMING OUT AT ALL. I WOULD HAVE TO LEAVE MY KEY IN THE CAR AND DISCONNECT THE BATTERY AFTER USE. I TOOK IT TO THE DEALERSHIP AND HAD THE TRANSMISSION CONTROL SHIFTER REPLACED. FOLLOWING THIS REPAIR I STARTED HAVING MORE ELECTRICAL ISSUES. MY RADIO WOULD CUT OUT AND THE TRACTION CONTROL LIGHT WOULD FLASH ON. I WENT TO GM SERVICE AND THEY COULD FIND NOTHING. THE ISSUE CONTINIUED AND ONLY GOT WORSE. I WAS DRIVING ON THE HIGHWAY AND LOST ACCELERATION TO MY VEHICLE IN HEAVY TRAFFIC. I HAD TO SLIDE ON TO THE SHOULDER AND WAS ABLE TO RESTART THE CAR AND GET GOING AGAIN TO ONLY HAVE IT HAPPEN AGAIN 30 MIN LATER. I WAS ON AN UPHILL AND HAD NO WHERE SAFE TO PULL OVER. MY CAR WOULD SURGE AHEAD, LOSE MOMENTUM AND REPEAT UNTIL I WAS FINALLY ABLE TO GET SAFELY TO THE SIDE OF THE ROAD. I HAD A NUMBER OF LIGHTS FLASH ON DURING THIS EPISODE… CHECK ENGINE, SERVICE STABILIZER, AIR BAG AND OTHERS. THE CHECK ENGINE STAYED ON FOR 2 DAYS. I WAS ALSO UNABLE TO REMOVE THE KEY AGAIN BUT THIS TIME I ALSO COULDN’T TURN THE ENGINE BACK ON AGAIN. I THOUGHT THAT I WAS GOING TO BE STUCK ON THE SIDE OF THE HIGHWAY. AFTER SITTING FOR A WHILE I WAS ABLE TO START THE CAR AND MAKE IT HOME. LUCKILY! SINCE THEN I HAVE CONTINUED TO HAVE REGULAR PROBLEMS WITH THE RADIO AND WAS STUCK AGAIN IN A PARKING LOT UNABLE TO REOVE MY KEY. SOMETHING SERIOUS IS HAPPENING BUT AGAIN MY MECHANIC CANNOT FIND A THING WRONG AND THEY HAVE JUST HAD THE CAR FOR 2 DAYS. I SEE THAT OTHER OWNERS ARE HAVING SIMILAR ISSUES. THIS NEEDS TO BE ATTENDED TO BEFORE SOMETHING SERIOUS HAPPENS TO SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425382July 19, 2021
ELECTRICAL SYSTEM
Sometimes when driving all the electrical equipment will turn off for a brief moment. When this happens all the warning lights come on. Sometimes prior to this happening the dashboard lights will begin to flicker. Service lights such as "service traction control" will come on then go off, the headlights would noticably flicker and the cruise control would randomly turn off. This problem has not been replicated by the independent garage it was taken too however there were codes for low and high voltages thrown. The garage couldn't find anything wrong with it but replaced the battery and alternator. The problem went away for a brief period of time but will randomly come back from time to time. The key also would sometimes get in the ignition and this progressed untill the key became fully stuck and the car had to be serviced. Many others have these same complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414920May 3, 2021
STEERING
KEY GETS LOCKED IN THE IGNITION. ALWAYS NOT SOMETIMES ALL THE TIME. JUST PURCHASED THIS VEHICLE IS PARKED AND CANT DRIVE IT WITHOUT LEAVING THE KEY INSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407924April 13, 2021
SERVICE BRAKES
BRAKE CALIPER LOCKED UP AND CAUGHT ON FIRE CAUSING THE CAR TO BURN TO THE CAR TO BURN TO THE GROUND.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11385164December 27, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
I HAVE BROUGHT MY VEHICLE TO CHEVY AND WAS ADVISED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE TRACTION CONTROL OR THE RADIO. EVERY SO OFTEN THE TRACTION CONTROL LIGHT COMES ON AND STATES THAT THE TRACTION CONTROL NEEDS TO BE SERVICED WHEN THE VEHICLE IS RUNNING IDLE FOR MORE THAN 30 SECONDS. WHEN THAT COMES ON THE RADIO BLINKS ON AND OFF. IN THE PAST TWO WEEKS, THE VEHICLE HAD TO GET JUMPED TWICE. TOOK THE VEHICLE TO GET TESTED AT TWO DIFFERENT AUTO STORES AND WAS ADVISED AFTER THEY TESTED THE BATTERY THAT THE BATTERY WAS GOOD. I AM FRUSTRATED THAT THEY CANNOT FIND ANYTHING WRONG WITH IT YET IT IS ON THE BRINK OF NOT WORKING EVERY OTHER DAY. IN ADDITION, THE VEHICLE WAS NOT ABLE TO GO UP A SMALL HILL AFTER THE SNOW HAD FALLEN. I HAD TO GET ASSISTANCE. THIS IS NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376277November 25, 2020
ELECTRICAL SYSTEM
HAVING NUMEROUS ISSUES. THE FIRST ONE IS THAT THE IGNITION WHEN SWITCHED TO OFF WILL NOT RELEASE THE KEY. DOES NOT TURN ALL THE WAY TO RELEASE THE KEY OUT. HAD IT SWAPPED OUT AND STILL HAVING THE SAME ISSUE. SOMETHING ABOUT A RELEASE INSIDE THE COLUM THAT WILL NOT FULLY DISENGAGE SECOND ISSUE IS THAT MY CAR WILL LOCK AS WELL AS UNLOCK ITS SELF. THE CAR CAN BE OFF AND PARKED OR EVEN DRIVING DOWN THE ROAD. THE HATCH RELEASE AS WELL WILL DISENGAGE AND POP OPEN. TOOK IT TO SHOPS AND DEALERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373072November 4, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
STABILITY CONTROL AND BREAK WARNING CONSTANTLY..HAD BREAKS COMPLETELY REPAIRED TWICE WITHIN THE 2 YEARS OF PURCHASING IT..ONLY HAS 160,000 MILES. LIGHTING WIRING ISSUE MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365529October 21, 2020
UNKNOWN OR OTHER
KEY REMAINS LOCKED IN THE TUMBLER IN THE OFF POSITION. THIS ALSO DRAINS THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361055September 25, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING - OR EVEN SITTING STILL - RADIO AND CLOCK WILL SHUT OFF, "SERVICE STABILITRACK LIGHT" ILLUMINATES ON DASH WITH THE MESSAGE SHOWING ON THE MESSAGE CENTER DASH DISPLAY. AFTER 5 SECONDS OR SO, IT DISAPPEARS; HOWEVER OCCURS OFTEN BUT NO CONSISTENT (SOMETIMES NONE AT ALL, SOME TIMES 4 OR SO TIMES IN A 20MI DRIVE). BATTERY AND ALTERNATOR ARE BRAND NEW (ALTERNATOR HAS BEEN REPLACED TWICE IN 12 MONTHS). VEHICLE IS OWNED OUTRIGHT AND HAS 142,000+ MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353515September 7, 2020
AIR BAGS
MY HUSBAND WAS DRIVING AND THE VEHICLE WAS IN MOTIONS, HE HIT THE BREAKS AND CAME TO A QUICK STOP AND THE VEHICLE FROM BEHIND BUMPED HIM AT ABOUT 20 MILES AN HOUR. IT SET OFF THE AIRBAG DASH LIGHT, BUT THE AIRBAGS DID NOT DEPLOY. THE DEALERSHIP DIAGNOSED A PROBLEM WITH THE STEERING WHEEL CANISTER OR COIL FOR THE AIRBAG, AND A REAR SENSOR IN THE BUMPER OF THE VEHICLE. I AM WONDERING IF THIS IS RELATED TO THE TAKATA AIR BAG RECALL. IT HAS NOT HAD A CAR ACCIDENT SINCE WE HAVE OWNED IT IN 2017. I AM UNSURE WHEN THIS HAPPENED. IT WAS IN THE LAST YEAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11342393July 30, 2020
ENGINE
OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340805July 22, 2020
ELECTRICAL SYSTEM, ENGINE
1. AFTER DRIVING TO ANY LOCATIONS, FOR EXAMPLE, GROCERY STORES, TRAIN STATION PARKING LOT IN MY NEIGHBORHOOD, THE KEY WOULD NOT COME OUT OF THE IGNITION, BUT SHUT DOWN THE ENGINE. THEN AFTER 15-30 MINUTES, THERE IS ALWAYS A CLICK, AND ONCE I TURNED THE KEY , IT STARTS THE CAR SUDDENLY. THIS HAS OCCURRED TWICE THE PAST FEW MONTHS, AND MY CHEVYL DEALERSHIP HAD WORKED ON THIS ISSUE. YET, IT HAS STARTED CURRING AGAIN THE PAST 2 DAYS 07/19/2020, AFTER THEY WORKED ON IT SINCE12/04/2019. 2. THERE IS ALSO A JUMP SURGE WHEN SLOWING DOWN TO STOP WHEN TRAFFIC IS MOVING SLOWLY, AND AS I TRIED TO DRIVE FORWARD OR WHEN TURNING FROM A STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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