Chevrolet Bolt EV Complaints (2020)

176 consumer complaints on file.

#11773129October 23, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Recall 21V650 (GM N212345944) remedy not provided. The advanced diagnostic software (Software Final Remedy) was installed XXX. I bought the car used on XXX at 16,187 miles. While charging was still limited to 80% by the recall software, the software flagged the battery (DTC U362C-09) and propulsion power was reduced. Ron Tonkin Chevrolet ([XXX]) replaced the high-voltage battery pack on XXX at 21,409 miles (RO [XXX], GM TAC case XXX), which is within the 6,214-mile diagnostic period and before GM's XXX and XXX deadlines. GM's own owner letter filed with NHTSA (RMISC-21V650-9675) says such a replacement includes an extended 8-year/100,000-mile battery warranty from the replacement date. GM instead coded the repair as an ordinary warranty repair (labor op XXX), and the recall replacement-battery warranty was never added to my VIN. I am asking that GM provide the full recall remedy, including the Bolt Battery Limited Part Warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772815October 21, 2026
STEERING
Steering is stiff and fails to return to center. Problem is slowly getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764769September 16, 2026
ELECTRICAL SYSTEM
Camera(s) stopped working altogether after intermittent issues. The vehicle has no functioning backup camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755357August 6, 2026
STEERING
Steering rack is starting to fail at under 47000 miles, car pulls to right during acceleration and pulls left when decelerating. Steering wheel does not return to the center and a slight left pull on the wheel has to be maintained at all times so the car doesn't merge right into traffic. It is available upon inspection request. I almost didn't realize it pulling to the right and almost merged into another car on the highway. It has not been confirmed yet by a third party. It has not been inspected yet. No warning lights or messages occured when it started happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748422July 6, 2026
FUEL/PROPULSION SYSTEM
GM installed Advanced Monitoring Software on the car rather than replace the battery. The software detected a battery fault. Under the battery recall if a fault is detected the battery is replaced free of charge. GM is refusing to replace the battery. Now the car will not move.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745256June 19, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
General Motors is using the arbitrary 6,213-mile tracking window of Recall 944 to deny coverage for a diagnosed Cell Section 3 hardware failure at 123,582 miles. However, this vehicle is directly impacted by the failure parameters outlined in the expanded GM Safety Recall N242470160 / N242470162, where GM openly acknowledges to federal regulators that the advanced diagnostic software has failed to properly detect defective battery modules. By denying a physical battery replacement when a manufacturing defect is caught during a mandatory corporate software reconfiguration, GM is violating the spirit and legal intent of their ongoing federal safety recall campaigns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742825June 8, 2026
STEERING
Steering stiffened over several weeks. Then steering wheel would not automatically return to center while turning while driving. Diagnosed by service as a fault with steering column. This is apparently very common in Chevy Bolts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742485June 6, 2026
STRUCTURE:BODY
After putting washer fluid in, my son closed the hood. The hood did not latch. He tried again but it still didn’t latch. He lifted the hood to find the hood striker had come off the hood. There was nothing to hold the hood closed. I’ve included photos of the striker welds. There is no rust or tearing of the welds. It just separated. It was a bad weld.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741473June 2, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
When driving the car through a busy intersection there was a sudden, brief surge of acceleration, followed by deceleration and the vehicle cutting all motor power and becoming inoperable. The MIL lamp illuminated and the "Ready" light went out. I was unable to move the vehicle out of traffic until I got out and disconnected / reconnected the 12v battery to reset the car systems. The problem is difficult to reproduce, happening randomly, sometimes with multiple months between incidents. The incidents happen with no warning, and there are no other symptoms associated with the issue. The dealer mechanic indicated it is likely the issue indicated in Chevrolet TSB 19-NA-220, indicating the root cause is the resolver feedback connector on the electric drive unit damaged during vehicle assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738205May 15, 2026
VEHICLE SPEED CONTROL
Accelerating to merge onto the highway the accelerator pedal got stuck under the all weather mat (provided and installed by the manufacturer). When I took my foot off the pedal the vehicle continued to accelerate. I had to break against the force of the motor trying to accelerate until I was going slow enough for the car to allow me to put it into park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736562May 8, 2026
SUSPENSION
Rear shock absorbers failed with only 8009 miles on vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736147May 6, 2026
FUEL/PROPULSION SYSTEM
I purchased a 2020 Chevrolet Bolt EV in late 2023, already equipped with GM's recall diagnostic software (part of NHTSA Recall 21V650), which monitored battery health and limited charging to 80%. After the monitoring period, the software detected critical voltage variation failures across all 5 battery cell module rows. The dealer (Lee Johnson KIA, Kirkland WA) opened a TAC case (#9-14753041951), GM authorized a full high voltage battery replacement, and the work was completed on May 27, 2025 at no charge (Job Card 603815). Despite the replacement being triggered entirely by recall-installed software and authorized through GM's own TAC process, GM classified the repair as a standard warranty repair rather than a recall repair — denying me the fresh 8-year/100,000-mile parts warranty that applies to recall battery replacements.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732423April 20, 2026
ELECTRICAL SYSTEM
The contact owns a 2020 Chevrolet Bolt EV. The contact stated that the vehicle's charge was designed to last for 259 miles, but failed to exceed 100 miles. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 24V812000 (ELECTRICAL SYSTEM); however, the failure persisted. The vehicle recently failed to charge, with an error message that the vehicle was unable to charge displayed. The contact stated that the recall repair failed to correct the issue. The dealer was contacted, and a service appointment was scheduled. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732425April 20, 2026
ELECTRICAL SYSTEM
VEHICLE FAILS TO CHARGE. Receiving error message that the vehicle fails to accept a charge. I've attempted charging using 3 separate chargers and all fail. This issue has been in service at numerous dealerships with no resolve. I was able to charge previously at a reduced rate but now the battery will no longer accept a charge and gives me an error message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730613April 12, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
This is the second time since owning car this has happened the recall battery is not working again this time me and my sister were at the gas station were I work and this is all on camara at Chevron gas station were I work I went inside sister stayed in car it started making a buzzing sound under my dash car shut off windows wouldn't go down locked doors could not get car to turn on trapped us in car this is scary and smelled a wire burning smell started to get scared pounded on window couldn't get out ! Couldn't unlock doors this is very scary tried hitting window and it would not break we were stuck this has happened once before car just needed plug in to dealership computer to reset car it was fine for 2weeks and bam a month later I'm again having to take it back to have it reset because of this battery recall it's not fixed I still owe 14k for car I totally have been ripped off it's scary that these cars catch fire and u can not get out! Can't unlock doors windows nothing and u just get stuck I don't feel safe whatsoever in this car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713269January 25, 2026
STEERING
Steering rack started failing: did not return to center out of slow corners. Basically I could do hands-free circles in a parking lot. Dealer confirmed the steering rack was bad and replaced it under warranty. Out of sweeping corners this can be a safety issue as it only got worse over time. No warning lights nor other indication of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709509January 7, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
While waiting to turn left at a light and driving in "L" (one pedal) mode, I started to release the break in anticipation of oncoming lanes clearing, as I lifted the pedal the car lurched into the intersection. The Bolt normally accelerates very gently in L mode when no break is applied, but does not lurch forwards like this under normal conditions. The breaks did work, and I was able to stop, but I was now in the middle of the intersection and slightly encroaching into oncoming lanes. I tried to accelerate to pull through, but the car did not respond. After several second of frantically pushing the accelerator, the car slowly and jerkily moved forward and cleared the intersection. My Chevy dealer says this is a known problem with service bulletin "Chevrolet TSB 19-NA-220". In my opinion this is incredibly dangerous and should have been recalled. However, there is no recall that I can find and outrageously Chevy will not cover this manufacturing defect under warranty as they specifically exclude wiring harnesses due to past issues with rodent damage, and they are hiding behind that rule.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708736January 5, 2026
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698122November 7, 2025
STEERING
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s steering system (specifically the electric power steering assist and/or steering rack assembly) began exhibiting stiffness, resistance, and intermittent loss of assist while turning. The steering system is still installed on the vehicle and is available for inspection upon request by NHTSA, GM, or a dealer representative. ⸻ How was your safety or the safety of others put at risk? The loss or inconsistency of steering assist makes it difficult to maintain control of the vehicle, especially at low speeds and during turns. The steering intermittently binds or jerks, creating a risk of collision with other vehicles, pedestrians, or fixed objects. Because steering is essential for directional control, any failure or unpredictability in the system poses a direct safety hazard to the driver and others on the road. ⸻ Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue has been observed by the owner and noted by a GM Certified dealer during inspection. The symptoms (binding and abnormal steering resistance) were reproduced during driving and while stationary. The dealer acknowledged abnormal steering behavior but initially denied warranty coverage despite the vehicle being sold as Certified Pre-Owned. ⸻ Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the vehicle was inspected by a GM Certified dealership that completed the original certification inspection and later reviewed the steering concern. The component has not been examined by police or insurance representatives at this time, but GM and NHTSA inspection is welcomed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686558September 11, 2025
STEERING
Steering very stiff will not return to center on its own. Seems to be the steering rack. Not returning to center seems dangerous in certain situations. This is a 2020 vehicle but seems to be a common problem on all years Bolt EV/EUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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