Chevrolet Bolt EV Complaints

185 consumer complaints on file.

#11678653August 6, 2025
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I own a 2023 Chevy Bolt EV. Around 9/27/24 at 5,144 miles, the vehicle began experiencing serious electrical and propulsion issues. It has been to the dealership six times, each requiring a tow due to total loss of function. Issues include blown fuses, charging failures, shifting problems, propulsion loss, and repeated warning messages. Repairs have involved fuse box replacements, a new wiring harness, and other electrical components. The car has spent over 100 hours inactive at the dealership. Problems have been confirmed by technicians, but persist despite repairs. Additional safety concerns include a defective impact sensor, airbag warning lights, and a burned-out headlamp. These compromise crash readiness and visibility. Due to ongoing issues, the vehicle has been parked and unused for months, as it is unsafe and unreliable to drive. The manufacturer has not inspected the vehicle. Based on repeated failures and unresolved safety risks, I believe this vehicle qualifies as a lemon and request further investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676133July 25, 2025
FUEL/PROPULSION SYSTEM
Car will unexpectedly accelerate when car is coming to a stop. almost causing a crash a few times. (cruse control is not on)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662463May 21, 2025
STEERING
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering rack. Steering wont return to center at 38,000 miles. How was your safety or the safety of others put at risk? Car handles unpredictably posing safety risk to others and myself. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Quoted $2,700 to replace rack and pinion. I refused service as vehicle has less than 40k miles. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656440April 23, 2025
STEERING
The car had weird noise (clunky) when I make the turn either left or right since beginning in Apri 2025. On April 17 in the morning, I drove to work while exit on freeway. When I try to turn into other street at speed of 20 mph, the car is not turning as normal as expected. It went beyond the other lane even I just turn in regularly with normal angle within my lane. (with huge clunky noise and lose control to make a turn) I was almost hit the other car on my left side as those are parallel with 2 lanes. I immediately rush to local GM dealer next day (April 18) and drop off the car for inspection. The dealer identified and confirmed there is an issue with the steering gear. (No fix due to extremely costly) I have to keep driving at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655690April 20, 2025
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN
Video available and was given to USAA insurance company. This 2021 GM Chevrolet Bolt EV Premier trim vehicle experienced a sudden uncommanded extreme acceleration when I selected "D" (drive) mode on the transmission selector after using "R" (reverse) to back out of a parking lot parking space. The vehicle, despite my stomping and holding the brake pedal down and repeatedly selecting a different mode on the transmission selector, could not be stopped and still wanted to accelerate. The vehicle traveled an estimated 250 feet through a parking lot, crossing a street, hitting the curbs at high speed and through a field. The vehicle stopped against some concrete debris in the field pushing in the bumper slightly but with no airbag deployment. The mishap incident was video recorded and thankfully, there were no passengers or public / private property damages / injuries.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11652493April 3, 2025
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Camera works on and off showing icon ,when reversing rear cross traffic alert also not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650154March 24, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SUSPENSION
I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648477March 15, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
12v battery warning light and ion Lucian battery light came on manufacture does not want to buy back and apple car play keeps breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647737March 11, 2025
BACK OVER PREVENTION: WARNINGS
The backup camera is the vehicle works intermittently. In fact, due to the defect of the camera, I hit a wall as it shut off and I hit a wall. Upon bringing to the dealer to have it replaced, the dealership admitted that it was a faulty. They replaced with another faulty camera that works worse than the previous replaced one. This is a dangerous situation that will hurt someone.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11638492January 25, 2025
STEERING
When the steering wheel is turned, it does not return back to the center on its own. It requires me (driver) to turn the steering wheel back to center. If it is not done manually, the vehicle continues turning, possibly causing an accident. This is at lower speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636983January 20, 2025
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636407January 17, 2025
STEERING
There is a clicking, or a light clunk, sound that *I THINK* is coming from the front passenger side of the car. The sound only occurs when accelerating, most often from a stop but not always, and occasionally when breaking. It is not a repeated click. It happens once at the beginning of the acceleration or breaking process. The problem is easily reproducible. My dealer did a repair under warranty to the front driver side, but this did not eliminate the click. I am currently waiting for my dealer to get parts in to do the same repair to the right hand side of the car. It appears the parts on back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628278December 2, 2024
SERVICE BRAKES, EXTERIOR LIGHTING
The brake/turn signal lights on all of the bolts, including mine, are barely visible during the day. It needs to be recalled. The lights are tiny.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624437November 10, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
I was approaching an intersection at a light that had turned red. I slowed down to stop but accidentally bumped into the car in front, 2 mph (approximately), no damage, not even a scratch. I put the vehicle in reverse and gently tapped the accelerator but it instantly raced backwards at full as though the accelerator pedal had been depressed to the floor. I tried to brake but it would not stop and smashed into the vehicle behind. It was scary and traumatizing. Sudden acceleration in reverse. I hope there are diagnostics that will corroborate what happened because I am certain to the highest degree that this vehicle is defective.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11621934October 25, 2024
STEERING
STEERING GEER HAVING ISSUES OF THE STEERING WHEEL COMING BACK TO CENTER AFTER THE TURN. NOW NEED TO REPLACE STEERING GEER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615598September 20, 2024
UNKNOWN OR OTHER
Shift selector failed. Could no shift into gear Drive, low or Reverse. Locked in park but could shift to neutral. no power steering or AC. If this design flaw failure occurred while the car was on the highway, it could cause an accident. I have contacted General Motors and reported the potential safety issue and awaiting there response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606996August 7, 2024
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY, ELECTRICAL SYSTEM
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600123July 8, 2024
SEATS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. The dealership refuses to assess the vehicle and to date the manufacturer has not sent any inspectors to diagnose the reason of the fire. As A matter of fact my insurance company, the dealership and the manufacturer all advised me to get and pay for my own inspection from a 3rd party inspector which I am working on scheduling now.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11595897June 22, 2024
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
Twice now within three months while I was backing up as I was parking the car parallel to the curb, the car suddenly accelerated at a much faster pace and projected the car backwards. Luckily no property or individuals were hurt. It would appear that the accelerator or speed control failed at the lower speeds required when backing up to parallel park. I saw no warning lights on the dash however may have been looking back as I was parking. The dealer did not find any code to indicate a system failure. They suggested that we removed the after-market mats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593677June 11, 2024
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS
Electric pole broken onto the street and hit the car, cause severe damage to the front-left-corner on the Chevy Bolt EV 2023. The airbags did not deploy. Safety of the driver and infant was diminished greatly.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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