Chevrolet 5500HD Complaints (2019)

6 consumer complaints on file.

• #11586523May 2, 2024
  SERVICE BRAKES, HYDRAULIC

  The contact owns a 2019 Chevrolet Silverado 6500 Commercial Vehicle. The contact stated that the recall repair of NHTSA Campaign Number: 23V266000 (Service Brakes, Hydraulic) was previously performed on the vehicle. The contact stated while the driver was driving 55-60 MPH uphill, he noticed smoke coming from underneath the driver's side of the hood. The contact stated that the driver depressed the brake pedal several times, but the brake pedal went down to the floorboard, and the vehicle failed to respond. The driver veered to the side of the road and allowed the vehicle to roll to a stop. The messages "Engine Power Reduced" and "Service Emission System" were displayed. The driver exited the vehicle and noticed that there was fire coming from underneath the driver's side of the hood, by the firewall. The driver attempted to extinguish the fire with a fire extinguisher but was unable to. The fire was extinguished by the fire department. A fire department report and a police report were not filed. The driver did not sustain any injuries. The contact stated that the vehicle burned to the ground from the front end to the cabin of the vehicle. Additionally, the contact stated that the fire had extended to the flatbed. The vehicle was towed to the company's location. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000.

  Crash:

  No

  Fire:

  Yes

  Injuries:

  0

  Deaths:

  0

• #11582178April 10, 2024
  FUEL/PROPULSION SYSTEM

  Sudden catastrophic fuel system failure due to contamination fuel and fuel filter bypass, yes it is available to inspect. Truck shut off during operations and did not restart, the vehicle is at the dealership to replace High pressure fuel pump, lines, fuel rail and injectors. After the the truck died there was a message in the message center "water in fuel, service". The truck never sputtered, no loss of power or engine light. No codes were thrown either.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11374344November 12, 2020
  ENGINE

  WATER LINE CRACKING LEAKING ANTIFREEZE OVERHEATING ENGINE

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11366690October 27, 2020
  POWER TRAIN

  WHEN DRIVING, IT FEELS LIKE IM RIDING ON RUMBLE STRIPS. TRANSMISSION FEELS LIKE ITS SLIPPING WHEN DRIVING AT LOWER SPEEDS AND WHEN ON THROTTLE, LIKE GOING UP HILL. DO NOT NOTICE A DIFFERENCE IN 4X4 MODE. TRUCK ALSO HAS HARD SHIFTING FROM 1-2 AND 2-3RD GEAR.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11349153August 14, 2020
  SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM

  MY TRUCK WILL STOP RUNNING AT FREEWAY SPEEDS WITH NO ENGIN LIGHT HAVE HAD TO STOP IN TRAVEL LANE TO RESTART THE TRUCK THE BRAKES WILL SHAKE STEERING WHEEL OUT OF YOUR HANDS AND MUTIPUL EMISSION RELATED ENGIN LIGHTS DAILY THE TRUCK IS ONLY 3 WEEKS OLD THE ENGIN BRAKE SHIFTS FROM OVER DRIVE TO 3RD OR SECOND GEAR REDLINING THE MOTOR AND U HAVE TO APPLY WIDE OPEN THEOTTLE WHILE PULLING A TRAILER DOWN A STEEP GRADE VERY UNSAFE

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11308572February 11, 2020
  SERVICE BRAKES

  BRAKE BOOSTER PUMP MOTOR RUNS ALL THE TIME EVEN AFTER IGNITION IS TURNED OFF. IF TRUCK WAS TO SHUT OFF THEN WOULD HAVE NO BRAKES TO STOP,

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0