Chevrolet 5500HD Complaints

7 consumer complaints on file.

#11773484October 25, 2026
SERVICE BRAKES
The truck has under 13,000 miles as of October 2026. The brake lines are all completely rusted and some rusted all the way through causing brake leaking and brake loss. This is a complete failure on Gm parts by using sub par parts. I was alerted by the stabiltrak and brake light on dash to the issue. Took to my Gm dealer Sapaugh GM, they made video stating the entire brake line system is completely rusted on a 4 and half year old truck with low miles. This truck is routinely neutralized and power washed with hot power washer. my extended warranty will not cover. I have GM vehicle with 150,000 mile and are 2012 model years that have not had brake line issues. i would like for GM to pay for cost of labor or at least pay for half th e cost of repairs at the GM dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586523May 2, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Chevrolet Silverado 6500 Commercial Vehicle. The contact stated that the recall repair of NHTSA Campaign Number: 23V266000 (Service Brakes, Hydraulic) was previously performed on the vehicle. The contact stated while the driver was driving 55-60 MPH uphill, he noticed smoke coming from underneath the driver's side of the hood. The contact stated that the driver depressed the brake pedal several times, but the brake pedal went down to the floorboard, and the vehicle failed to respond. The driver veered to the side of the road and allowed the vehicle to roll to a stop. The messages "Engine Power Reduced" and "Service Emission System" were displayed. The driver exited the vehicle and noticed that there was fire coming from underneath the driver's side of the hood, by the firewall. The driver attempted to extinguish the fire with a fire extinguisher but was unable to. The fire was extinguished by the fire department. A fire department report and a police report were not filed. The driver did not sustain any injuries. The contact stated that the vehicle burned to the ground from the front end to the cabin of the vehicle. Additionally, the contact stated that the fire had extended to the flatbed. The vehicle was towed to the company's location. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11582178April 10, 2024
FUEL/PROPULSION SYSTEM
Sudden catastrophic fuel system failure due to contamination fuel and fuel filter bypass, yes it is available to inspect. Truck shut off during operations and did not restart, the vehicle is at the dealership to replace High pressure fuel pump, lines, fuel rail and injectors. After the the truck died there was a message in the message center "water in fuel, service". The truck never sputtered, no loss of power or engine light. No codes were thrown either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374344November 12, 2020
ENGINE
WATER LINE CRACKING LEAKING ANTIFREEZE OVERHEATING ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366690October 27, 2020
POWER TRAIN
WHEN DRIVING, IT FEELS LIKE IM RIDING ON RUMBLE STRIPS. TRANSMISSION FEELS LIKE ITS SLIPPING WHEN DRIVING AT LOWER SPEEDS AND WHEN ON THROTTLE, LIKE GOING UP HILL. DO NOT NOTICE A DIFFERENCE IN 4X4 MODE. TRUCK ALSO HAS HARD SHIFTING FROM 1-2 AND 2-3RD GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349153August 14, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY TRUCK WILL STOP RUNNING AT FREEWAY SPEEDS WITH NO ENGIN LIGHT HAVE HAD TO STOP IN TRAVEL LANE TO RESTART THE TRUCK THE BRAKES WILL SHAKE STEERING WHEEL OUT OF YOUR HANDS AND MUTIPUL EMISSION RELATED ENGIN LIGHTS DAILY THE TRUCK IS ONLY 3 WEEKS OLD THE ENGIN BRAKE SHIFTS FROM OVER DRIVE TO 3RD OR SECOND GEAR REDLINING THE MOTOR AND U HAVE TO APPLY WIDE OPEN THEOTTLE WHILE PULLING A TRAILER DOWN A STEEP GRADE VERY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308572February 11, 2020
SERVICE BRAKES
BRAKE BOOSTER PUMP MOTOR RUNS ALL THE TIME EVEN AFTER IGNITION IS TURNED OFF. IF TRUCK WAS TO SHUT OFF THEN WOULD HAVE NO BRAKES TO STOP,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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