CAN-AM Spyder Complaints

491 consumer complaints on file.

#11577412March 14, 2024
FUEL/PROPULSION SYSTEM
After driving 30 miles with ambient temps near 70 degrees F, I was home stopped the vehicle, smelled gas and check under the bike. Raw fuel was running from the evap canister vent hose and dripping on the concrete. The temps under the poly housings are so high that fuel boils and over takes the canister causing and unsafe a possible catastrophic situation of fuel pooling u see the vehicle. The issue has been reported the BRP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567002January 22, 2024
POWER TRAIN
Front sprocket recall. Original defective sprocket failed at 20,000 miles. The recall replacement sprocket designed to fix the problem Failed at 12,000 miles. BRP Canam Refused to replace failed recall replacement sprocket under that recall And will not provide extended warranty for future pocket failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566787January 21, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRICAL SYSTEM
VSS fault Hill hold control not working Loud knock from shifting gear Warranty company refused to provide towing , vehicle is under warranty till 2027. Escalated complaint unaddressed. Not notified of recall since December 2023. Purchased October 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551344October 23, 2023
ENGINE
The contact owns a 2013 Can-Am RD Spyder. The contact stated that while his son was driving at approximately 35–40, the vehicle caught fire from the front of the vehicle. There were no warning lights illuminated. There were no reported injuries. There was no police report filed. The air bags did not deploy. The vehicle was towed to his residence. The contact called the local dealer, who informed him that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The contact called another dealer, Team Powersports222 US-70, Garner, NC 27529, who informed him there were no recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 15V095000 (Engine). The failure mileage was approximately 6,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11546789September 27, 2023
VISIBILITY/WIPER
The location of the mirrors causes your rear view to be blocked by the handlebars. I'm 6' 4" and with the handlebars properly adjusted I can't see behind me without changing my body position to be able to see the mirrors clearly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546940September 27, 2023
SERVICE BRAKES
Brake failure led to catastrophic collision
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11545404September 19, 2023
STEERING
The contact owns a 2010 Can-Am Spyder RT. The contact stated while driving 55 MPH, the steering wheel became firm. The power steering and parking brake warning lights were illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and stated that the vehicle was not included in a recall. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544618September 14, 2023
POWER TRAIN
We were riding Utah when the bike lost power in the mountains. The throttle was dead. Turning it did nothing. All electrical was working. I had to stop on the road and when the bike downshifted automatically to 1st gear the bike was idling and the throttle would respond. It did this again about 10 miles later. I took it to a Can Am dealer and they checked the computer and there was no codes showing. I rode for about 400 miles and the bike lost power at 60 mph with the cruise control set. The throttle did not respond to turning it. After losing about 10 mph the power returned and the cruise was still active and the bike accelerated back to 60 mph. There were no codes stored of the incident. I rode 1000 miles home with out further problems. All three times I was on secondary rods with no shoulders to pull off. It is in the shop at this time but due to a lack of codes they are not sure what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537557August 9, 2023
ENGINE, FUEL/PROPULSION SYSTEM
This vehicle emits raw fuel fumes under pressure while driving and after parked for up to 45 minutes. Sometimes can her the fuel boiling in the fuel tank. If parked n a garage and any spark is near the vehicle will blow up. If parked outside the fumes are overpowering and if someone drops a cigarette nearby there will be an explosion.. I have contacted the local BRP Can A, dealer and they refuse to look at or repair due to liability concerns. I contacted BRP AND RECEIVED A CASE NUMBER 2 months ago and they have and continue to address the dangerous problem. The vehicle is a time bomb and I can not use the vehicle at all due to safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532422July 15, 2023
SERVICE BRAKES
7/1/2022 The warning came on the dash as brake failure. Towed to the dealer, RideNow PowerSports of Daytona Beach Florida , stayed with them for almost 5 months, returned on 11/23/2022. I called CanAm customer service and was given a case#02973019. I was told the brake module was replaced. On 2/16/2023 there was another warning on the dash of brake failure. Towed to dealer. On 5/21/2023 another warning on dash of brake failure. Towed to different dealer, Seminole PowerSports Sanford Florida. Still at this dealership as of 7/15/2023. Called CanAm each time to notify them of brake issue. It was elevated to their safety department to investigate with a new case#03200749. The second dealer found that the brake line was epoxied at some point not repaired. If my brakes had failed on the road I could have been injured or injured others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529373June 28, 2023
POWER TRAIN
The contact owns a 2015 CAN-AM Spyder FS-3. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527215June 15, 2023
POWER TRAIN
The contact owns a 2017 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527282June 15, 2023
STRUCTURE:BODY
Upon cruising down the highway about 60 MPH,my powered windshield support arm broke and the windshield fell back toward me in between the handle bars. Upon inspection,arm broke in half leaving the windshield unsupported. Our safety was put at risk because windshield was laying flat instead of upright for protection from winds and bugs or debris as designed. We had to prop it up with a coat to finish our ride. Doing research on Spyder owners forum,we discovered it is an ongoing problems with this support arm and we are not the lone incident. BRP should recall this for safety reasons. BRP sells a replacement unit for $800, totally unexceptable as this is a part that should not fail.no warning lights could predict this. Parts are available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526266June 9, 2023
EXTERIOR LIGHTING
The contact owns a 2021 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 23V175000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520240May 3, 2023
POWER TRAIN
The contact owns a 2015 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519275April 27, 2023
EXTERIOR LIGHTING
The contact owns a 2020 Can-Am Spyder RT. The contact stated that while driving at an undisclosed speed, she attempted to activate the cruise control, however, the vehicle failed to operate as designed. The contact then stated that she noticed that the brake light remained illuminated although the brake pedal was not depressed. The vehicle was taken to the dealer where it remained. The contact then received notification of the NHTSA Campaign Number: 23V175000 (Exterior Lighting). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was informed that parts were not available. The failure mileage was approximately 3,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519078April 26, 2023
POWER TRAIN
The contact owns a 2015 Can-Am Spyder F3. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517038April 14, 2023
POWER TRAIN
The contact owns a 2019 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was taken to a dealer and remained with the dealer awaiting the part for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515583April 5, 2023
PARKING BRAKE
The contact owns a 2018 CAN-AM Spyder F3. The contact stated that the parking brake was inoperable. The parking brake had seized. The brake warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was a defective parking brake motor and a TSB regarding the failure had expired. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was approximately 17,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511779March 14, 2023
POWER TRAIN
The contact owns a 2019 Can-Am Spyder F3. The contact stated received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that he had called two dealers who stated that parts were not yet available. The vehicle was taken to Daytona Fun Machines Honda Service (450 Ridgewood Ave, Daytona Beach, FL 32117) who stated that the vehicle was safe to drive until the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact has not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to CAN-AM Spyder