Cadillac STS Complaints

430 consumer complaints on file.

#10149199February 1, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS BETWEEN 5 TO 50 MPH THE ENGINE STALLED WITHOUT WARNING, THIS INCIDENT OCCURRED FOUR TIMES. THE VEHICLE HAS NOT BEEN TO THE DEALERSHIP TO BE INSPECTED. THE MANUFACTURER HAS NOT BEEN ALERTED. THE DEALER CORRECTED THE PROBLEM BY REPLACING THE BATTERY AND CRANKSHAFT SENSOR. UPDATED 02/21/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146825January 3, 2006
UNKNOWN OR OTHER
ALL CARS AND SUVS MANUFACTURED BY GM'S CADILLAC DIVISION HAVE BEEN BUILT WITH INSTRUMENT PANELS (IPS) THAT DO NOT ALLOW THE DRIVER TO KNOW HOW FAST HE IS GOING ABOVE A CERTAIN SPEED WHEN THE SPEEDOMETER HAS BEEN CALIBRATED IN KMH. THE US IS NOW A METRIC COUNTRY AND ALL MEASUREMENT SYSTEMS SHOULD BE IN BOTH ENGLISH AND METRIC CALIBRATION. EVERY OTHER DOMESTIC AND FOREIGN MANUFACTURER IS REQUIRED BY LAW TO HAVE IP SPEEDOMETERS THAT READ IN BOTH SYSTEMS. THESE SPEEDOMETER FACEPLATES HAVE A LARGER MPH READING AND A SMALLER KPH ONE BELOW IT SO THAT DRIVERS ALWAYS KNOW HOW FAST THEY ARE DRIVING ALL THE WAY UP TO THE TOP SPEED OF THE VEHICLES. BUT NOT SO CADILLAC. CADILLAC ONLY HAS ONE NUMERIC READING ON THE SPEEDOMETER FACE. THE SPEEDOMETER FACE THEREFORE READS TO 160 IN THE CASE OF THE CADILLAC SRX FOR EXAMPLE. HOWEVER IF THE DRIVER DECIDES TO SWITCH THE IP TO METRIC HE WILL NOT KNOW HOW FAST HE IS GOING ABOVE 160 KPH WHICH IS 100 MPH. YOU MIGHT SAY SO WHAT SINCE YOU ARE NOT ALLOWED TO LEGALLY DRIVE 100 MPH PLUS IN THE US. PERHAPS, BUT MANY PEOPLE TAKE THEIR CARS TO MEXICO, CANADA AND EUROPE - ALL PLACES WHERE THOSE SPEEDS ARE EITHER TOLERATED OR IN SOME CASES LEGAL. IF CADILLAC CONTINUES TO SELL VEHICLES WITH THIS QUIRK THEY SHOULD ALLOW AS AN OPTION THE ABILITY TO GET THE KPH GRADED SPEEDOMETER (IE THE ONE SOLD IN CANADA, MEXICO, EUROPE, CHINA, JAPAN, AUSTRALIA AND EVERYWHERE ELSE). IT IS A SAFETY ISSUE TO ALWAYS KNOW YOUR CORRECT SPEED IN THE TWO SYSTEMS MANDATED BY US LAW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141453November 1, 2005
ELECTRICAL SYSTEM:IGNITION
DT: THE CONTACT'S WIFE DROVE THE VEHICLE TO THE GROCERY STORE. SHE PARKED THE VEHICLE AND WENT IN THE STORE. WHEN SHE CAME OUT SHE NOTICED PEOPLE WERE LOOKING OVER AN EMBANKMENT. SHE REALIZED THEN THAT THE CAR HAD ROLLED BACKWARD OVER THE EMBANKMENT. A TOW TRUCK CAME AND PULLED THE VEHICLE UP, AND THEN THE CAR WAS DRIVEN HOME. THE ENGINEER AT THE DEALERSHIP CHECKED THE VEHICLE AND SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. HOWEVER THE CONTACT FELT THAT THE ELECTRICAL SYSTEM WAS FAULTY. *AK THE CONSUMER STATED THE VEHICLE HAS A NEW KEYLESS IGNITION SYSTEM WHICH ALLOWS THE VEHICLE TO BE LEFT IN NEUTRAL RATHER THAN PARK WHEN THE DRIVER EXITS THE VEHICLE. UPDATED 01/04/06. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10142150November 1, 2005
ELECTRICAL SYSTEM
2005 CADILLAC STS INDICATOR ILLUMINATED ON THE DASHBOARD STATING "VEHICLE SPEED LIMITED TO 80 MILES PER HOUR". *TS ***NO ANSWER REQUIRED*** THE INDICATOR ILLUMINATED TWO DAYS AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE PROBLEM BECAUSE NO OTHER TROUBLE CODES WERE TRIGGERED. THE PROBLEM OCCURRED SEVERAL MORE TIMES BUT THE LAST TIME IT HAPPENED THE VEHICLE LOST POWER TO THE ENGINE WHILE ATTEMPTING TO PASS ANOTHER VEHICLE. THE INDICATOR REMAINED ON UNTIL THE CONSUMER PULLED OVER, SHUT THE VEHICLE OFF THEN RESTARTED IT. AFTER THE VEHICLE WAS DRIVEN SEVERAL MORE MILES THE LIGHT CAME ON AGAIN AND THE VEHICLE CONTINUED TO PERFORM ERRATICALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THEY STILL COULDN'T FIND ANY TROUBLE CODES. A SOFTWARE UPGRADE WAS PERFORMED BUT THAT DID NOT FIX THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139330October 11, 2005
ELECTRICAL SYSTEM
ON 11/27/00 CAR LEASED FROM CHEVY DEALER AND ONSTAR PUT ON BY CADILLAC DEALER. ON 01/08/01 CAR DEAD IN DRIVE,CADILLAC DEALER INSTALLED NEW BATTERY. ON 10/01/01 CAR QUIT WHILE DRIVING, CADILLAC DEALER INSTALLED NEW GENERATOR. ON 7/18/02 CAR DEAD IN DRIVE,CHEVY DEALER REPLACED GENERATOR. ON 9/13/04 CAR DEAD IN DRIVE ,CHEVY DEALER FOUND NOTHING. ON 11/18/04 CAR DEAD IN DOCTOR'S LOT,CHEVY DEALER FOUND NOTHING AND SENT IT TO CADILLAC DEALER WHO ALSO FOUND NOTHING. TWO DAYS LATER CAR DEAD IN STORE LOT. SENT BACK TO CADILLAC DEALER WHO INSTALLED GENERATOR AND BATTERY. ON 8/31/05 CAR STALLED AFTER BEING PICKED UP FROM CHEVY DEALER, RETURNED TO CHEVY DEALER WHO FOUND NOTHING. SENT TO CADILLAC DEALER WHO REPLACED SOME COMPUTERS. CHEVY DEALER PICKED CAR UP AND DRIVE 9 MILES BEFORE CAR QUIT. RETURNED TO CADILLAC DEALER WHO REPLACED IGNITION SWITCH. RETURNED TO ME. FIVE(5) DAYS LATER CAR DEAD IN DRIVE AND RETURNED TO CADILLAC DEALER. CADILLAC DEALER DISCONNECTED ONSTAR AND SAID TRY IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137871September 27, 2005
SEAT BELTS:REAR/OTHER
DT: THE CALLER DOES NOT HAVE A DEFECT IN VEHICLE. HE HAS A COMPLAINT ABOUT THE DESIGN OF THE BACK SEAT BELT. HE CALLER SAID THAT WHEN HE PUT GRANDCHILD, WHO IS HANDICAPPED, IN THE CHILD SEAT AND TRIED TO USE THE SEAT BELT IT WOULD NOT STAY TIGHT. THE PROBLEM WAS GETTING WORSE BECAUSE THE CHILD WAS GETTING BIGGER AND HEAVIER. THE CALLER SAID IT WAS NOT A RATCHET SEAT BELT SYSTEM. DEALER AND MANUFACTURER SAID THERE WAS NOTHING THEY COULD DO FOR FREE. HE WAS TOLD THEY DO NOT MAKE THE RATCHET SEAT BELT SYSTEM FOR THAT VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137629September 26, 2005
EXTERIOR LIGHTING
USE OF DRL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137787September 26, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
(1) OUR 2006 CADILLAC STS REPEATEDLY FAILS TO SENSE THE OCCUPANT IN THE PASSENGER SIDE OF THE VEHICLE AND FAILS TO TRIGGER THE PASSENGER-SIDE AIR BAG SENSOR TO ACTIVATE. THIS IS A SAFETY ISSUE. THE ONLY WAY THE SENSOR WILL ACTIVATE IS IF THE PASSENGER SQUIRMS AROUND IN THE SEAT IN AN AWKWARD WAY TO HAVE THE SENSOR SENSE THE OCCUPANT. BUT THIS IS NOT ALWAYS POSSIBLE AND ON TWO OCCASIONS THE PASSENGER AIRBAG SENSOR ACTUALLY SHUT OFF AFTER A REFUELING OPERATION AND RESTARTING THE VEHICLE EVEN THOUGH THE PASSENGER NEVER LEFT THE VEHICLE AND HAD NOT CHANGED POSITION. (2) FAILURE OF THE PASSENGER SENSOR TO SENSE AN OCCUPANT, IF NOT NOTICED BY THE DRIVER, OR PASSENGER AND TAKING ACTION TO ATTEMPT TO RESET IT WOULD CAUSE THE AIR BAG NOT TO DEPLOY IN THE EVENT OF A COLLISION. (3) THE DEALERSHIP TRIED FOR OVER A WEEK TO SOLVE THE PROBLEM, BUT WOULD ONLY SAY THAT THE PROCEDURE TO ACTIVATE THE SENSOR REQUIRES THE PASSENGER TO ENTER AND SIT IN THE VEHICLE IN A CERTAIN CONVOLUTED WAY THAT IS BASICALLY UN-NATURAL AND IMPOSSIBLE FOR CERTAIN PASSENGERS TO ACHIEVE. AFTER REPEATED CALLS TO GM CUSTOMER SERVICE AND RAISING THE ISSUE WITH THE BETTER BUSINESS BUREAU WE WERE TOLD THAT GM ENGINEERS ARE "NOT ALLOWED TO MODIFY THE AIRBAG SENSOR SYSTEM BECAUSE IT WAS SPECIFIED AND CONTROLLED BY THE FEDERAL GOVERNMENT." FURTHER " IT IS AGAINST THE LAW FOR THEM TO ATTEMPT TO FIX THE PROBLEM EVEN THOUGH THEY SYMPATHIZE WITH MY PROBLEM." (4) FROM MY PERSPECTIVE IT APPEARS THAT SOME DESIGN/ENGINEERING CONSTRAINTS HAVE BEEN FORCED ON THE MANUFACTURER BY THE FEDERAL GOVERNMENT WHICH MAKES THIS SITUATION UNTENABLE AND CREATES A SAFETY HAZARD FOR PEOPLE WHO ARE NOT ABLE TO PROPERLY SEAT THEMSELVES IN THE PASSENGER SIDE OF THE VEHICLE. I THINK THE DESIGN SPECS NEED TO BE CHALLENGED AND RECALLS ISSUED TO MAKE THE PASSENGER-SIDE AIRBAG SENSORS PROPERLY SENSE AN OCCUPANT THAT ANY REASONABLE PERSON WOULD EXPECT TO BE PROTECTED BY THE PASSENGER AIRBAG SYSTEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137492September 24, 2005
SUSPENSION
1. BALANCE TIRES EIGHT TIMES, ALIGNMENT OF FRONT END TWO TIMES, ROTATE TIRES FOUR TIMES. HEAVY STEERING WHEEL VIBRATIONS BETWEEN 60 MPH AND 75 MPH. NO RESOLUTION OF PROBLEM AFTER SPENDING ALL THIS MONEY. ONE SET OF NEW TIRES TOO. 2. CONTACT CADILLAC DIV. OF G.M. NO RESOLUTION. 3. ALL DATA.COM LIST MANF. TECH. SERVICE BULLETIN #00-03-10-007F AS POSSIBLE SOURCE OF PROBLEM. 4. VIBRATIONS GETTING WORSE, CAN YOU RESEARCH, REPLY, AND HELP HELP! 5. FAILURE OF STEERING EQUIPMENT COULD LEAD TO MAJOR INJURIES OR DEATHS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126737August 12, 2005
SEATS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DT: PURCHASED A NEW VEHICLE THAT HAD AN ODD SMELL, BUT SOON BECAME OVERPOWERED WITH ITS STRONG ODOR. CONSUMER'S WIFE EYES WATERED FROM THE SMELL AND HER THROAT BURNED. TOOK VEHICLE TO DEALER FOR WHO TRIED TO REMEDY THE PROBLEM BY PLACING ODOR EATERS INSIDE OF THE TRUNK FROM WHERE THE SMELL WAS STRONGEST. THE ODOR WAS STRONGER WHEN VEHICLE WAS OUTSIDE IN HEAT OR HOT WEATHER. CONSUMER WAS CONCERNED THAT THIS MAY BE TOXIC. THE PROBLEM WAS ONGOING. CONTACTED GM , BUT THEY DID NOT ANSWER THE CONCERNS. VEHICLE CONTINUED TO SMELL OF ODORS. *AK *TT FRONT PASSENGER SIDE SEAT WAS SQUEAKING WITH SIDE TO SIDE MOTION. FRONT SEAT ADJUSTER ASSEMBLY REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129862July 25, 2005
UNKNOWN OR OTHER
VEHICLES VOICE RECOGNITION & BLUTOOTH TELEPHONE SYSTEM ARE UNSTABLE/UNUSABLE. VR SYSTEM RECOGNIZES STATED CXOMMANDS APPROX. 10% OF THE TIME. SYSTEM MISS-IDENTIFIES COMMANDS 90% OF THE TIME CAUSING IMPROPER/INCORRECT EXECUTION OF WRONG COMMAND. SERVICING DEALER STATES THIS IS A KNOWN ISSUE WITH ALL OWNERS AND THERE IS NO SERVICE BULLETINS OR FIX ACTIONS AT THIS TIME OR KNOWN. CADILLAC CUSTOMER ASSISTANCE CENTER IN RESPONSE TO A WRITTEN LETTER INFOMRS THEY HAVE NO KNOWLEDGE OF THIS BEING A MAJOR CONCERN AND INFERRED IT WAS A "USER" ISSUE IN PROPERLY OPERATING THE SYSTEM. RESEARCH AMONG CADILLAC OWNERS BOARDS SHOWS A LARGE SAMPLE OF OWNERS WITH SIMILIAR/SAME CONCERNS. BLUTOOTH SYSTEM WAS 100% UNREALIABLE WITH A QULAIFYING CELLULAR DEVICE AND COMPLETELY UNUSABLE. WITH A SECOND DEVICE SYSTEM PARTIALLY WORKS BUT USER ALSO EXPERIENCED A SYSTEM "LOCKUP" OF ALL USER FEATURES INCLUDING HARD KETS, TOUCHSCREEN AND STEERING WHEEL CONTROLS WHILE DRIVING AT HIGHWAY SPEEDS WHEN USING THE BLUETOOTH FEATURE ON ONE OCCASION. VEHICLE HAD TO BE STOPPED AND COMPLETELY SHUT DOWN TO REMEDY SITUATION WHICH HAS NOT AS YET REPEATED ITSELF. AGAIN CADILLAC WAS UNABLE TO ASSIST AND THE CCAC REPRESENTATIVE SAID ONLY A "FEW" PHONES ACTUALLY WORKED WITH THE SYSTEM THAT THEY KNEW OF. VEHICLE IS DESIGNED AROUND THE VR FEATURE FOR DRIVERS USE AND THIS HAS PROVED TO BE A MAJOR AREA OF CONCERN FOR US. STILL WORKING WITH CADILLAC BUT UNSURE OF WHAT RESOLUTION MAY BE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127675July 6, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
ON JUNE 30, 2005, I BROUGHT MY 2003 CADILLAC SEVILLE TO CREST CADILLAC IN SYRACUSE NY COMPLAINING OF BRAKE PULSATION AND RUMBLING. IT WAS DISCOVERED THAT ONE DISK BRAKE PAD HAD COMPLETELY SEPARATED FROM ITS BACKING PLATE, AND A SECOND SET OF PAD AND BACKING PLATE WAS ABOUT TO SEPARATE. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE I THINK IT COMPROMISES THE BRAKING SYSTEM OF THE CAR. THE CAR ONLY HAS 12,350 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126001June 21, 2005
UNKNOWN OR OTHER
PRETTY MUCH THE SAME AS COMPLAINT # 10120320 DT: CONTACT STATES THE VEHICLE'S VOICE RECOGNITION SYSTEM IS NOT WORKING. IF YOU STATE A COMMAND A MAJORITY OF THE TIME IT WILL EXECUTE A DIFFERENT COMMAND. ONCE A COMMAND HAS BEEN EXECUTED IT IS DIFFICULT TO STOP THE COMMAND. THE MANUFACTURER HAS ISSUED A FILE NUMBER(GM FILE NO. 1322945605) BUT NOT YET FIXED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125485June 16, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I WAS STANDING AT THE BACK OF THE VEHICLE (CADILLAC SRX) AND I LEANED AGAINST THE BACK BUMPER WITH MY LEG, AND BURNED MY LEG ON THE TAILPIPE. I WAS STANDING "FLUSH" WITH THE BUMPER, AND IT BURNED MY LEG BECAUSE IT STICKS OUT TOO FAR (ABOUT 1/2 INCH TOO FAR) FROM THE BUMPER. THIS IS THE SECOND BURN THAT MY FAMILY HAS EXPERIENCED; ONE MONTH AGO MY 7 YEAR OLD SON BURNED HIS LEG ON THE TAILPIPE AS WELL. HIS BURN WAS MUCH WORSE - IT BLISTERED AND BLED AND SCABBED OVER. HE WAS CLIMBING INTO THE BACK OF THE VEHICLE TO RETRIEVE AN ITEM FROM THE TRUNK. I BELIEVE THAT CADILLAC NEEDS TO FIX THE TAILPIPES ON THE CAR BY EITHER SHORTENING THEM BY 3/4" OR 1 INCH, OR BY EXTENDING THE BUMPER SOMEHOW. THIS IS A DESIGN ERROR, AND A SAFETY ISSUE! I WANT CADILLAC TO TAKE CARE OF THIS BEFORE ONE OF MY YOUNGER KIDS, OR SOMEONE ELSE IS BURNED. CADILLAC HAS TOLD ME THERE IS NOTHING THAT THEY CAN DO, AND I DO NOT FIND THIS ACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10120320June 3, 2005
ELECTRICAL SYSTEM
DT: CONTACT STATES THE VEHICLE'S VOICE RECOGNITION SYSTEM IS NOT WORKING. IF YOU STATE A COMMAND 50% OF THE TIME IT WILL EXECUTE A DIFFERENT COMMAND. ONCE A COMMAND HAS BEEN EXECUTED IT IS DIFFICULT TO STOP THE COMMAND. THE MANUFACTURER HAS ISSUED A FILE NUMBER(GM FILE NO. 1322945605) BUT NOT YET FIXED THE PROBLEM.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122639May 25, 2005
ENGINE AND ENGINE COOLING:ENGINE
1999 CADILLAC STS EXPERIENCING PROBLEMS WITH WATER SOUNDS BEHIND THE DASHBOARD AS WELL AS THE ENGINE OVERHEATING.*MR THE DEALER REPLACED THE WATER PUMP BUT THAT DID NOT RESOLVE THE PROBLEM. WHILE DRIVING THE ENGINE LIGHT ILLUMINATED AND A WARNING BELL SOUNDED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE ENGINE HAD TO BE REPLACED. TWO MONTHS AFTER THE ENGINE WAS REPLACED THE ENGINE IDLE AND OVERHEATING LIGHT ILLUMINATED. THE ENGINE WAS REPLACED AGAIN. THE MANUFACTURER WAS CONTACTED AND REFUSED TO PROVIDE ANY ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115756April 25, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
OWNER COMPLAINED ABOUT THE DESIGN OF THE BATTERY STORAGE. THE BATTERY IS LOCATED UNDER THE REAR PASSENGER SEAT. THE AC- DELCO BATTERY WHICH WAS INSTALLED BY THE MANUFACTURER IS LOSING ACID THROUGH ITS POSITIVE POST, CAUSING THE BATTERY TO LEAK ACID. THE ACID FUMES ARE TOXIC AND EXTREMELY FLAMMABLE. OWNER CONTACTED THE MANUFACTURER WHO WAS AWARE, BUT WAS NOT TRYING TO RECALL THESE VEHICLES.*AK *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110256February 10, 2005
SUSPENSION
EXTREME VIBRATION AT HIGHWAY SPEEDS 65-70MPH. REPLCED 3 SETS TIRES. REPLACED BRAKES , ROTORS, WHEEL, HAD VARIOUS ALIGNMENTS... CADILLAC REPLACED CONTROL ARMS AND VIRBRATION WENT AWAY FOR 2 MONTHS... VIBRATION BACK NOW THEY ARE SAYING IT IS AS GOOD AS IT GETS..*AK THE VEHICLES VIBRATES BADLY, CAN FEEL IT IN SEATS, STREERING WHEEL, FLOOR, AND GAS PEDAL.. IMO IT IS UNSAFE.... CADILLAC INSISTS PROBLEM IS TIRES... THIS VEHICLE PURCHASED WITH2800 MILES AS CERTIFIED USED WITH6YR/100K MILE WARRANTY ON 7/23/2002
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104469December 25, 2004
AIR BAGS
ON 12/5/04 I PARKED OUR NEW (561 MILES) 2004 CADILLAC DEVILLE AT THE COVERED WEST PALM BEACH AIRPORT PARKING LOT. I LEFT ON BUSINESS AND RETURNED TO THE CAR AT 7:30 PM ON THURSDAY, 12/9/04. I GOT INTO THE DRIVER'S SIDE, PUT THE KEY IN THE IGNITION AND STARTED THE CAR. THE TWO FRONT AND PASSENGER SIDE AIRBAGS AIRBAGS DEPLOYED! THE DRIVER BAG RAKED UP THE INSIDE OF MY RIGHT FOREARM (WHICH WAS STILL HOLDING THE KEY IN THE IGNITION) AND THEN HIT ME IN THE LEFT SIDE OF MY FACE. I WAS SUFFERING FROM A TERRIBLE COLD AT THE TIME AND HAD TO SIT THERE AND INHALE THE DUST FROM THE BAGS UNTIL I COULD GET THEM ALL DEFLATED. I MANAGED TO DRIVE THE CAR HOME AND DROVE IT TO THE DEALERSHIP THE NEXT AFTERNOON, WHERE IT REMAINS AWAITING PARTS. GM HAS CALLED ME TWICE, THE FIRST TIME WAS A YOUNG MAN WHO DIDN'T KNOW WHAT THE HECK HE WAS DOING OTHER THAN READING QUESTIONS OFF HIS COMPUTER, AND THE SECOND TIME THE ENGINEERING DEPARTMENT CALLED TO ASK MORE STUPID QUESTIONS...LIKE, "WHAT KIND OF CAR WAS PARKED NEXT TO YOU?" AND "WAS IT HUMID?" I EXPLAINED THAT IN FLORIDA, IT'S ALWAYS SOMEWHAT HUMID. THE ABRASION ON THE INSIDE OF MY ARM BRUISED AND ALSO ENDED UP PEELING ON 12/22/04. MY LEFT CHEEK BRUISED AND THEN THE SPOT GOT LITTLE TINY, UNSIGHTLY PIMPLES THAT WENT AWAY AROUND 12/19/04. I AM STILL COUGHING.THE DEALERSHIP AUTHORIZED US TO GET A RENTAL CAR FOR THE DURATION. (YOUR FORM WILL NOT ALLOW ME TO ENTER "DEVILLE" AS THE MODEL OF THE CADILLAC!). *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10099163November 1, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKES, THE PEDAL WENT TO THE FLOOR. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE BRAKE PADS AND ROTOR NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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