Cadillac SRX Complaints (2015)

443 consumer complaints on file.

#11269097October 17, 2019
EXTERIOR LIGHTING
WHILE DRIVING MY 2015 CADILLAC SRX AT NIGHT WITH MY HEADLIGHTS ON LOW BEAM THE VISIBILITY IS SO BAD THAT YOU MIGHT AS WELL BE DRIVING WITH NO HEADLIGHTS ON AT ALL. MOST OF THE TIME WHILE DRIVING AT NIGHT I HAVE TO DRIVE WITH MY HEADLIGHTS ON HIGH BEAMS ALL THE TIME BECAUSE IF NOT I CANNOT SEE ANYTHING. WE HAVE REPLACED THE BULB IN OUR HEADLIGHTS SEVERAL TIME AND THIS DID NOT FIX THE ISSUE. WE RESEARCHED AND DID NOT FIND A RECALL ABOUT THIS, WHICH WAS SURPRISING BECAUSE THIS IS A HUGE SAFETY HAZARD. THIS HAPPENS ANYTIME THE HEADLIGHTS ARE ON, WHETHER YOU ARE DRIVING DOWN THE ROAD, SITTING IN THE VEHICLE IN THE DRIVEWAY OR PARKING LOT AT ANYTIME WHEN YOU TURN THE LOW BEAMS ON FOR THE HEADLIGHTS THE REMAIN DIM AND DOES NOT PROJECT LIGHT ENOUGH RANGE OF LIGHT TO BE ABLE TO DRIVE SAFELY WHILE THE LOW BEAMS ARE IN USE. VERY FRUSTRATING AND NERVE RATTLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269139October 17, 2019
UNKNOWN OR OTHER
DRIVE A 2015 CADILLAC SRX AND THE DISPLAY SCREEN HAS COMPLETELY WENT OUT. CANNOT LISTEN TO THE STEREO, USE THE BACK UP CAMERA, OR ANYTHING. LUCKILY, WE WERE ABLE TO FIGURE OUT WHERE TO PUSH TO CONTROL THE TEMPERATURE. WE HAVE BEEN TOLD BY SEVERAL CADILLAC OWNERS AND MECHANICS THAT THIS IS A COMMON ISSUE WITH CADILLAC VEHICLES. DID OUR RESEARCH AND WAS NOT ABLE TO LOCATE WHERE THERE WAS A RECALL FOR THIS. FORTUNATELY, WE CARRY THE EXTENDED WARRANTY, UNFORTUNATELY, WE ARE LIMITED AS TO WHERE WE CAN TAKE IT TO GET THE WORK DONE. VERY FRUSTRATED AND DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269148October 17, 2019
ELECTRICAL SYSTEM
WE DRIVE A 2015 CADILLAC SRX. I WORK IN REAL ESTATE AND WENT OUT TO ONE OF MY HOMES TO REMOVE THE SIGNAGE AFTER THE HOME HAD SOLD AND WHEN I WENT TO LET UP THE HATCH TO PLACE THE SIGN IN THE BACK OF THE VEHICLE THE HATCH WOULD NOT OPEN. AFTER SEVERAL FAILED ATTEMPTS OF TRYING TO OPEN THE HATCH FROM THE PUSH BUTTON AT THE REAR OF THE VEHICLE I THOUGHT I WOULD TRY THE BUTTON ON THE INSIDE OF THE DRIVERS DOOR, STILL NOTHING IT WILL NOT OPEN. DID SOME RESEARCH, SPOKE WITH SOME OTHER GMC/CADILLAC OWNERS AND MECHANICS WE WAS TOLD THAT THIS IS A COMMON ISSUE WITH THEIR VEHICLES AND THAT THERE WAS NO RECALL FOR THIS ISSUE EITHER. AND DURING OUR RESEARCH WE WAS TOLD THAT WATER LEAKS INTO THE AREA WHERE OF WHICH THE LIFT GATE MODULE KIT IS STORED ON THE LEFT REAR OF THE VEHICLE THIS OF COURSE IF WHAT MADE THE COMPUTER BOARD TO BURN OUT. LOOKED UP TO SEE IF THERE IS A RECALL ON THIS AND LIKE SEVERAL OTHER ISSUES WE HAVE EXPERIENCED THERE HAS NOT BEEN A RECALL TO FIX THIS PROBLEM EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268463October 15, 2019
STEERING, SUSPENSION
I'M WRITING TO YOU ABOUT AN INCIDENT THAT TOOK PLACE ON MAY 18, 2019. MY HUSBAND AND I WERE TRAVELING HOME IN OUR CADILLAC SRX AT ABOUT 6:00 PM OUR CAR SUDDENLY SPUN OUT OF CONTROL AS WE HEARD A BANG, THROWING US ACROSS THREE LANES LISTENING TO CARS SCREECHING ALL AROUND US ON THE NJ TURNPIKE, WE THEN HIT INTO THE SIDE OF A TRACTOR TRAILER, PUSHING US BACK AGAIN ACROSS THE THREE LANES UNTIL WE FINALLY STOPPED IN THE FAR LEFT LANE. OUR INSURANCE COMPANY HAS COME TO THE CONCLUSION THAT THIS WAS A FAULTY ISSUE WITH THE VEHICLE. TO BE EXACT IT WAS THE REAR TOE LINK ADJUSTER LOCK NUT TORQUE. THE NEXT DAY I CALLED MY FAMILY TO TELL THEM WHAT HAD HAPPENED. ABOUT TWO HOURS LATER MY SISTER CALLED ME BACK AND SAID 'THERE IS A RECALL ON YOUR VEHICLE MODEL. IT INVOLVES THE REAR SUSPENSION.' (BULLETIN NO: 14457C; REAR TOE LINK ADJUSTER LOCK NUT TORQUE) SHE GAVE ME THE WEBSITE WHERE YOU CAN ENTER YOUR VIN # AND CHECK TO SEE IF THE VEHICLE WAS PART OF THE RECALL. OUR VEHICLE WAS NOT ON THE RECALL LIST. I CHECKED AGAIN AND AGAIN. I CHECKED MY PAPERWORK FROM WHEN I PURCHASED THE VEHICLE (USED BUT CERTIFIED, OFF OF A LEASE) AND THE CARFAX. NO RECALL. AFTER HAVING THE INSURANCE COMPANY INSPECT THE VEHICLE, THEY, IN FACT, STATED THAT THE ACCIDENT WAS CAUSED BY THE REAR SUSPENSION (REAR TOE LINK ADJUSTER)
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11266850October 7, 2019
VISIBILITY/WIPER
THE LIGHTS ON MY CADILLAC SRX IS ALMOST NONEXISTENT. I AM NOT ABLE TO DRIVE MY CAR AT NIGHT BECAUSE I HAVE NO LOW BEAMS!! THE DEALERSHIP TOLD ME IT WOULD BE 1800.00 TO REPLACE THEM BUT THEY WILL BE REPLACING THEM WITH THE SAME KIND I HAVE IN THERE SO IN 4 YEARS I WILL BE PAYING ANOTHER 1800.00.GM KNOWS OF THE PROBLEM BUT WILL DO NOTHING ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265267September 30, 2019
ELECTRICAL SYSTEM
SEALED HEADLIGHT ASSEMBLY FAILS CAUSING IRREVERSIBLE CONDENSATION BUILDUP THAT DIFFUSES LOW-BEAM HEADLIGHTS TO THE POINT OF BEING UNUSABLE. HEADLIGHTS ARE SO DIM THAT TURN SIGNALS ILLUMINATE THE ROADWAY MUCH MORE BRIGHTLY THAN THE HEADLIGHTS. HAPPENS IN ALL OPERATING CONDITIONS, STATIONARY, IN MOTION, AND ON ALL TYPES OF ROADWAY. I HAVE A VIDEO SHOWING JUST HOW DIFFUSE AND DIM THE HEADLIGHTS ARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258300September 26, 2019
EXTERIOR LIGHTING
MY HEADLIGHTS ARE SO DIM I NO LONGER FEEL SAFE DRIVING AT NIGHT AND WHEN I NEED TO I DRIVE WITH MY BRIGHTS ON, WHICH SEEMS TO UPSET A LOT OF OTHER DRIVERS. I HAVE BROUGHT MY VEHICLE TO THE DEALERSHIP IN REGARDS TO THIS ISSUE AND THEY SAID "YEAH, WE'VE HAD A LOT OF COMPLAINTS ABOUT THIS BUT THERE IS NOTHING WE CAN DO ABOUT IT". WHY NOT? THIS IS A HUGE SAFETY ISSUE! WILL IT TAKE A MAJOR CAR ACCIDENT OR TWO TO GET GM TO FIX THIS ISSUE THAT A LOT OF OTHER CONSUMERS ARE HAVING? THIS IS MY FIRST CADILLAC AND IF THIS IS NOT RESOLVED, IT WILL CERTAINLY BE MY LAST. I HAVE TWO TEENAGE DAUGHTERS THAT OCCASIONALLY DRIVE MY VEHICLE AND NOW THEY CANNOT AT NIGHT TIME. FOR THE PRICE I PAID FOR THIS VEHICLE I EXPECT TO BE DRIVING A CADILLAC THAT IS SAFE AND I DO NOT THINK THAT IS TOO MUCH TO ASK TO BE FIXED, AT THEIR COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258450September 26, 2019
POWER TRAIN
ON SEVERAL OCCASIONS OVER THE PAST 3 MONTHS THE CAR WOULD "JOLT" WHILE ACCELERATING IN THE 20 TO 30 MPH RANGE SO BAD IT FELT LIKE I WAS HIT FROM BEHIND. FELT LIKE THE TRANSMISSION GOT CAUGHT BETWEEN GEARS. TOOK THE CAR TO THE DEALER AND HAD TO PAY OVER $275 FOR DIAGNOSTICS AND REPROGRAMMING EVEN THOUGH CAR WAS STILL UNDER THE POWER TRAIN WARRANTY. THE DEALER DID NOT KNOW IF THIS WAS THE FIX. VERY DISAPPOINTED THIS WASN'T COVERED UNDER THE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257864September 24, 2019
UNKNOWN OR OTHER
THE CUE SYSTEM IS TOTALLY UNRESPONSIVE. I HAVE AROUND 57,000 MILES AND BOUGHT THIS CAR AS A CERTIFIED USED VEHICLE WITH AROUND 30K MILES. THE CUE SYSTEM WORKED WHEN I BOUGHT THE CAR BUT CERTAIN ICONS LATER STOPPED RESPONDING WHILE THE MILEAGE WAS UNDER 50K. AND NOW NOTHING RESPONDS. I CALLED CUSTOMER SERVICE THEY TOLD ME TO OPEN THE DOOR WHILE THE CAR WAS RUNNING THEN TURN OFF THE CAR AND COUNT TO 30 AND THAT SHOULD UNFREEZE THE CUE. THIS DID NOT WORK. I AM TOLD IT WILL COST ANYWHERE FROM $1200 TO $2500 TO FIX THE CUE AND OTHER CADILLAC OWNERS REPORTED IN FORUMS THAT THE FIX WILL EVENTUALLY STOP WORKING. ACCORDING TO THE FORUMS AND WHAT I COULD SEARCH THIS ISSUE HAS IMPACTED 2013 - 2016 MODELS. GM SHOULD PAY FOR THIS FIX AND THE FIX SHOULD BE PERMANENT. I LOVE THE SRX BUT WILL NEVER BUY ANOTHER GM PRODUCT. THIS CUE SCREEN FREEZE IS WHILE IN PARK AND DRIVE. I TRY SENDING NAVIGATION FROM THE CADILLAC APP AND IT DOES RECOGNIZE RECEIVING THE MAP BUT WON'T LOAD OR GO TO NAVIGATION. WHEN I TOUCH THE HOME BUTTON IT WILL GO BACK TO THE MAIN SCREEN BUT THE FREEZE PREVENTS ANY CHANGES. I CANNOT USE THE NAVIGATION, SYNC THE TEMP OR MODIFY ANY SETTINGS. IT IS TOTALLY FROZEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257467September 23, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE LIGHTS ON THE VEHICLE WERE VERY DIM, WHICH MADE IT DIFFICULT TO SEE WHEN DRIVING AT NIGHT. CADILLAC OF BIRMINGHAM (1677 MONTGOMERY HWY, VESTAVIA HILLS, AL 35216, (205) 588-4478) STATED THAT THE FAILURE WAS WELL KNOWN AND THE ENTIRE LIGHTING FIXTURE NEEDED TO BE REPLACED AT THE COST OF APPROXIMATELY $1,800. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257210September 22, 2019
VEHICLE SPEED CONTROL
I HAD MY CRUISE CONTROL SET TO 70 MILES PER HOUR AND WHEN IT WAS TIME TO EXIT THE HIGHWAY, THE CRUISE CONTROL WOULD NOT TURN OFF. I ENTERED A ONE-LANE ELEVATED EXIT. I APPLIED THE BRAKES, AND WHILE GOING 50 MPH, WAS TRYING TO TURN THE CRUISE CONTROL OFF AT ITS SWITCH. I SHIFTED THE CAR INTO NEUTRAL AND WHEN I PUT IT BACK INTO DRIVE THE CAR STARTED TO ACCELERATE AGAIN. I TRIED THIS MORE THAN ONCE. I HAD DIFFICULTY MAINTAINING CONTROL OF MY VEHICLE. AFTER GETTING OFF THE EXIT, I BROUGHT THE CAR TO A STOP BY PLACING IT IN NEUTRAL. I WAS NOW AT THE ENTRYWAY TO DFW AIRPORT AND HAD MY VEHICLE ON THE SHOULDER. AFTER TURNING THE CAR OFF AND BACK ON I HOPED THAT MAYBE I COULD DRIVE IT TO A PARKING SPOT, AS TO CALL A WRECKER AT THAT MOMENT WOULD CAUSE ME TO LOSE MY EXPENSIVE TICKET FOR AN OVERSEAS FLIGHT. AFTER I TURNED THE CAR BACK ON, I TRIED TO TAKE OFF TO MERGE WITH TRAFFIC AND FOUND THAT MY CAR WOULD NOT GET UP TO SPEED SO I PULLED BACK ONTO THE SHOULDER. I TRIED THIS AGAIN AND REALIZED THAT MY FOOT DID NOT REACH THE ACCELERATOR AS IT NORMALLY DOES. NOT ONLY HAD THE CRUISE CONTROL FAILED TO TURN OFF BUT THE ACCELERATOR WAS NOW STUCK DOWN. I HIT THE ACCELERATOR WITH THE HEEL OF MY FOOT AND IT DISLODGED. I WAS ABLE TO DRIVE THE CAR TO THE CLOSEST PARKING LOT. UPON MY RETURN I HAD THE CAR TOWED AS I WAS FEARFUL OF DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257161September 21, 2019
EXTERIOR LIGHTING
PASSENGER SIDE EXTERIOR HEADLAMP WENT OUT SUDDENLY WHILE TRAVELING. IT WAS RAINING AND WHEN MY HUSBAND CHECKED THE LIGHTS NOTICED THAT THERE WAS A LOT OF MOISTURE INSIDE THE HEADLIGHTS. WE ASSUMED THE BULB JUST WENT OUT BUT WE CHANGED THE BULB AND IT STILL DIDN'T WORK. WE HAD TO TRAVEL 5 HOURS HOME HOPING WE COULD GET THERE BEFORE DARK AND NERVOUS THE WHOLE TIME THINKING THE OTHER LIGHT WOULD GO OUT IN THE DARK AND POSSIBLY CAUSE AN ACCIDENT. WE WERE LUCKY WE MADE IT HOME RIGHT AT DARK. WE STILL CANNOT GET THE LIGHT TO WORK AND I AM AFRAID TO DRIVE IT AT NIGHT. IT ONLY HAS 21,000 MILES ON IT. I STARTED DOING RESEARCH AND SEEN SEVERAL ISSUES WITH THE EXTERIOR HEADLAMPS AND I DON'T UNDERSTAND WHY GM OR CADILLAC HAS DONE A RECALL TO HAVE THESE ISSUES FIXED SINCE IT IS A SEVERE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254644September 11, 2019
VISIBILITY/WIPER, EXTERIOR LIGHTING
I PURCHASED A USED 2015 SRX CADILLAC IN 2017 WITH 26,000 MILES ON IT. PROGRESSIVELY THE HEADLAMPS (LOW BEAM) HAVE GOTTEN DIMMER AND DIMMER TO THE POINT THAT I AM NOW HAVING TO DRIVE MY CAR WITH THE HIGH BEAMS ON BECAUSE I CANNOT SEE THE ROAD IN FRONT OF MY VEHICLE. THE CAR IS 4 YRS OLD NOW AND HAS 70,000 MILES. I TRAVEL FREQUENTLY AT NIGHT AND I DO NOT FEEL SAFE IN THIS CAR NOW. IF A PERSON WERE WALKING ALONG THE ROAD OR A DEER WERE TO RUN IN FRONT OF MY VEHICLE EVEN AT AN ADEQUATE DISTANCE FOR ANY OTHER CAR I HAVE EVER DRIVEN, I WOULD NOT SEE IT IN TIME TO AVOID AN ACCIDENT. I ALSO FEAR RUNNING OFF THE ROAD BECAUSE I CAN BARELY SEE THE LINES. I HAVE CONTACTED MY DEALER, AND AM WAITING FOR A RESPONSE. I HAVE DONE A LOT OF RESEARCH ON THIS ISSUE AND MANY PEOPLE ARE REPORTING THIS SAME ISSUE WITH THE SRX MODELS 2010-2016. THEY REPORT ISSUES ON FORUMS AND SOME HAVE EVEN EXPERIENCED ROLLOVERS AND ENDING UP IN DITCHES DUE TO LIMITED VISIBILITY AT NIGHT. MANY OLDER PEOPLE DRIVE CADILLACS AND THEY HAVE EVEN HAD THEIR DEALERSHIP QUESTION THEIR EYESIGHT. THERE HAS BEEN A CLASS ACTION SUIT ABOUT THIS ISSUE, BUT APPARENTLY IT HAS BEEN DROPPED IN ALL STATES BUT FL AND CA. I WORK FOR A MAJOR TRUCK MANUFACTURER AND I KNOW THAT YOU ARE THE GOVERNMENT AGENCY TO INVOLVE ON SUCH SERIOUS SAFETY ISSUES AS THIS. I HOPE THAT YOU WILL LOOK INTO THIS ISSUE AS MANY FORUMS HAVE REPORTS OF PEOPLE SAYING GM IS UP FOR A SUIT IF THEY END UP HAVING A FATAL CRASH FROM THE DIM LIGHTING. I HAVE ALSO READ THAT GM REFUSES TO ACKNOWLEDGE THE ISSUE. EVEN WHEN THE HEADLAMPS ARE REPLACED BY THE DEALER, THE ISSUE IS REPORTED TO RETURN. I DOUBT THE HEADLAMP QUALITY ISSUE HAS EVER BEEN ADDRESSED WITH ANY KIND OF MODIFICATION TO RESOLVE THE ISSUE BY GM. READ THIS FORUM FOR MORE REPORTS OF THIS ISSUE HTTP://GMAUTHORITY.COM/BLOG/FORUM/CADILLAC-FORUM/. I TRUST YOUR AGENCY WILL SERIOUSLY EXAMINE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254701September 11, 2019
SERVICE BRAKES
FOR MONTHS NOW I HAVE BEEN HAVING PROBLEMS WITH MY BRAKES. THEY ALL OF A SUDDEN GO HARD AND DON'T BRAKE AS EASY AS THEY SHOULD ALSO TAKE A LOT LONGER TO BREAK AND HAVE TO PUSH DOWN FURTHER AND ALL OF A SUDDEN A DAY OR TWO LATER IT'S GONE. IT COMES AND GOES RANDOMLY. I TOLD THE DEALERSHIP THEY SAID THEY DON'T SEE A PROBLEM AND HAVE NO RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254760September 11, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LIGHTS ARE NOTICEABLY DIM WHILE DRIVING IN RAINY WEATHER. VISIBILITY IS MORE DIFFICULT AT NIGHT. MY PASSENGERS WERE ASKING ME WERE MY LIGHTS EVEN ON BECAUSE THEY FELT UNSAFE. CADILLAC OFFERED A REIMBURSEMENT. I FEEL THAT THIS IS A SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253338September 5, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS DID NOT PROVIDE ADEQUATE LIGHTING AND CREATED A VISIBILITY HAZARD. SILVER STAR CADILLAC (3601 AUTO MALL DR, THOUSAND OAKS, CA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 44,000. Consumer stated no further assistance will be needed.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253200September 4, 2019
SERVICE BRAKES
BREAKING SYSTEM SEEMS DELAYED, APPLYING FOOT ON THE PEDAL TO BREAK TAKES MORE PRESSURE THEN USUAL. ALSO WHEELS ARE CONSTANTLY SQUEAKING. FOR OVER A YEAR I'VE BROUGHT THIS ATTENTION TO THE DEALERSHIPS MECHANIC WHERE I PURCHASED THE VEHICLE AND THEIR ONLY IMPLY IS THAT THE BREAKS ARE CERAMIC AND WILL DO THIS REGARDLESS. THIS DOES NOT SEEM SAFE. EVERY TIME I USE MY BREAKS I HAVE TO ADJUST THE TIMING AND PAY CLOSER ATTENTION TO DRIVING WHEN USING THE BREAK SYSTEM. THE VEHICLES BREAK SYSTEM DOES NOT FEEL SAFE ESPECIALLY WHILE DRIVING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11253006September 3, 2019
POWER TRAIN, SEATS, EXTERIOR LIGHTING
THE DRIVE SHAFT NEEDED TO BE REPLACED AT 65,000 MILES. THE HEADLIGHTS LOOK LIKE THEY ARE NOT ON AT NIGHT WHEN YOU ARE DRIVING. THERE HAVE BEEN 2 CLASS ACTION LAWSUITS WON IN CALIFORNIA AND FLORIDA FOR THESE DEFECTIVE HEADLIGHTS. I DON'T KNOW WHY THEY WOULD NOT INCLUDE ALL THE CARS THAT HAD THESE HEADLIGHTS BECAUSE THEY ARE ALL DEFECTIVE. IF I WOULD HAVE KNOWN THIS I WOULD NOT HAVE BOUGHT THE CAR. I HAVE OWNED IT 4 MONTHS AND THE TOUCH SCREEN CRACKED, DRIVER ASSIST SEAT CONTROL STOPPED WORKING, THE DRIVE SHAFT NEEDED TO BE REPLACED AND THE HEADLIGHTS DO NOT LOOK LIKE THEY ARE ON AT NIGHT. I FEEL LIKE I HAVE TO DRIVE WITH MY HIGH BEAMS JUST TO SEE ADEQUATELY AND SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251979August 28, 2019
UNKNOWN OR OTHER
HEADLIGHTS WHEN I DRIVE AT NIGHT ON LOW BEAM I CAN NOT SEE VERY WELL.I REPLACE BULBS IT DID NOT HELP. YOU CAN NOT GO VERY FAST AT NIGHT BECAUSE YOU CANNOT SEE VERY WELL .YOU HAVE TO PUT LIGHTS ON HIGH BEAM. I THINK THIS SHOULD BE RECALL AND FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246711August 27, 2019
UNKNOWN OR OTHER
THE BUILT-IN BACKUP CAMERA SOMETIMES FAILS TO WORK CORRECTLY. NORMALLY, THE BACKUP CAMERA IMAGE AND GUIDE APPEARS ON THE CENTER SCREEN A FEW SECONDS AFTER SHIFTING INTO REVERSE. HOWEVER, OCCASIONALLY THE VIDEO FEED FROM THE BACKUP CAMERA DOES NOT SHOW WHEN IN REVERSE. INSTEAD, THE DISPLAY IS A SOLID BRIGHT GREEN COLOR. THE BACKUP ANGLE GUIDES ARE STILL OVERLAID ON TOP OF THE GREEN IMAGE. WHEN THE VEHICLE IS TURNED OFF AND RESTARTED, THE BACKUP CAMERA WILL USUALLY WORK PROPERLY AGAIN. THE ISSUE IS INTERMITTENT. THE LACK OF A WORKING BACKUP CAMERA SEVERELY COMPROMISES VISIBILITY WHEN REVERSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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