Cadillac SRX Complaints (2004)

216 consumer complaints on file.

#10107886January 25, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO START, ENGINE RUN ROUGH AND SHUTS OFF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096665December 8, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
WHILE DRIVING, THE REAR VIEW MIRROR FAILED. THIS CAUSED POOR VISIBILITY. THE REAR VIEW MIRROR DIMMER FUNCTION FAILED AS WELL. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE WAS OPERATING AS DESIGNED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB THE CONSUMER STATED THAT FOR TALL PEOPLE THE AUTO DIMMER DOES NOT WORK AT THE ANGLE IT IS ATTATCHED. THE SECOND ROW SEAT HEAD REST BLOCKS THE SENSOR. THE CONSUMER STATED THAT THE GLARE IS DANGEROUS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098032October 30, 2004
ENGINE AND ENGINE COOLING
CAR HAS ROUGH IDLE UNTIL WARM. TECHNICIANS CAN NOT FIND THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096615October 12, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE CONSUMER FELT THAT THE BRAKE AND GAS PEDAL WAS DESIGNED TOO CLOSE TOGETHER. THE CONSUMER FOOT GETS STUCK UNDERNEATH THE BRAKE PEDAL. *JB. BRAKE PEDAL IS CURVED TO THE RIGHT-BRINGING IT TOO CLOSE FOR PEOPLE WITH WIDE SHOES LIKE ME. ALSO, FIREWALL ON RIGHT IS VERY CLOSE TO GAS PEDAL SO YOU CANNOT MOVE YOUR FOOT TO THE RIGHT TO GET MORE CLEARANCE. I FEEL THIS COULD CAUSE A FEW SECONDS DELAY IN REACHING BRAKE PEDAL IN EMERGENCY, WHICH COULD RESULT UN FATAL ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091824September 10, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STRUCTURE:BODY, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING POWER STEERING FAILED. THIS CAUSED THE STEERING WHEEL. *AK BACK DOOR DOES NOT OPEN. WHILE THE CONSUMER DRIVES THE VEHICLE IT BOUNCES. THE VEHICLE MOVES WITH OUT FOOT ON THE GAS PEDAL AS A RESULT OF HIGH IDLE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087923September 8, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE LEANING INSIDE OF THE VEHICLE, THE EXHAUST PIPE BURNED THE OCCUPANT'S LEG. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB *TS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10082289July 20, 2004
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
THE CAR DIES AFTER TRAVELING ON HIGHWAY. IT GOES FROM 65 MPH TO 0. THE BRAKES, STEERING, AND COMPLETE POWER DIES. YOU HAVE NO CONTROL OVER THE CAR AT THIS POINT. I HAVE ALMOST BEEN HIT 5 TIMES NOW. ALSO, WHEN THE CARS DOES TURN BACK ON IT WILL ONLY GO 10 MPH AND SOMETIMES WHEN YOU TURN IT BACK ON THE RPM'S WILL GO TO THE MAX. IT SOUNDS LIKE THE CAR IS GOING TO EXPLODE. THIS CAR IS A DEATH TRAP. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081314July 18, 2004
VISIBILITY:WINDSHIELD
MY WIFE WAS DRIVING NORTH ON I-75 ABOUT 70MPH IN HER CADILLAC 2004 SRX. THE SUNROOF WAS COMPLETLEY OPENED AND BOTH FRONT PASSENGER WINDOWS WERE CLOSED AND BOTH REAR PASSENGER WINDOWS WERE OPEN. ALL OF A SUDDEN SHE FELT A POP IN HER EARS AND THEN THE REAR WINDOW SHEID SHATTERED. THERE WAS NO OUTSIDE TRAUMA TO THE VEHICLE. WE ARE WORRIED THAT THIS MIGHT BE A PRESSURE EQUALIZATION PROBLEM AND A DEFECT IN THE VEHICLE. PE05-052.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071990July 6, 2004
FUEL SYSTEM, GASOLINE
THE CONSUMER HAS RUN OUT OF GAS ON TWO OCCASIONS. THE VEHICLE IS NOT EQUIPPED WITH A LIGHT THAT ILLUMINATES WHEN THE FUEL LEVEL IS LOW. THE VEHICLE'S COMPUTER DID BEEP ONCE ALERTING THE CONSUMER OF LOW FUEL BUT IT DID NOT BEEP AGAIN. THE GAS TANK HOLD 20 GALLONS OF FUEL. THE TRIP COMPUTER CALCULATES THE AMOUNT OF MILES LEFT BASED ON THE VOLUME IN THE TANK. WHEN THE TRIP COMPUTER INDICATED THERE WAS 5 GALLON THERE WAS ONLY 3.25 GALLONS. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068559April 20, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WAS PARKED WHEN CONSUMER RELEASED THE BRAKE. VEHICLE ACCELERATED BACKWARDS, JUMPED THE CURB AND HIT A TREE. MR. HOWARD KAPLAN AND MR. ANTHONY MC CLAIN WERE BOTH ASSIGNED THE SAME ODI #$ 10064585. *PH VEHICLE WAS PARKED IN AN INCLINE WITH WHEELS TURNED TO THE LEFT. WHEN VEHICLE MOVED BACKWARDS, CONSUMER TRIED TO STOP THE VEHICLE BUT FAILED. IN ADDITION, CONSUMER DOESN'T KNOW WHAT GEAR THE VEHICLE WAS IN UPON RELEASING THE PARKING BRAKE. *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10065433April 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 30 MPH TRANSMISSION FAILED WITHOUT WARNING. AS A RESULT, VEHICLE LOST POWER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062905April 1, 2004
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING AT HIGHWAY SPEEDS AND WHEN THE BACK WINDOWS ARE OPENED THERE IS A SEVERE AMOUNT OF TURBULENCE. THE TURBULENCE IS TO THE POINT THAT IT ACTUALLY FEELS LIKE THE EAR DRUMS ARE GOING TO RUPTURE. DEALER SUGGESTED TO THE CONSUMER THAT HE KEEP THE FRONT WINDOW CRACKED WHEN THE BACK WINDOWS ARE DOWN. *AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057714March 17, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
BRAKE PEDAL IS ANGLED TOWARDS AND TOO CLOSE TO THE ACCELERATOR PEDAL. AT LEAST TWELVE TIMES CONSUMER STEPPED ON ACCELERATOR PEDAL WHILE BRAKING. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061632March 8, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 35 MPH TRACTION CONTROL SYSTEM LIGHT FLASHED ON DASHBOARD. SUDDENLY VEHICLE ACCELERATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. CONSUMER TOOK VEHICLE TO THE DEALER MORE THAN ONCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056614February 5, 2004
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, UNKNOWN OR OTHER
CADILLAC IS UNABLE TO SUPPLY A CENTER SEAT ARMREST RESTRAINT STRAP FOR THE 2004 CADILLAC SRX VEHICLES. THIS IS A SAFETY ISSUE FOR INFANT/CHILD CAR SEATS IN THE EVENT OF CAR ACCIDENT THE ARMREST CAN OPEN AND CAUSE INJURY TO THE INFANT/CHILD SEATED IN THE REAR FACING INFANT/CHILD SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050752December 19, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING: STEERING WHEEL/HANDLE BAR, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, WHEELS:LUGS/NUTS/BOLTS/STUDS, STEERING:COLUMN, SUSPENSION:FRONT, EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL
WHILE TEST DRIVING A NEW CADILAC SRX EQUIPPED WITH AUTOMATIC ALL WHEEL DRIVE, V-8 ENGINE AND 20" TIRES (OVERSIDED THE REG 18" STANDARD TIRES AND WHEELS) VEHICLE STEERING FROZE MAKING LEFT HAND TURN GOING APPROX 10-12 MPH....RIGHT FRONT TIRE AND WHEEL . FAILED...CAUSING SKID INTO CURB....PRELIMINARY INSPECTION SHOWED FAILURE OF ALL WHEEL DRIVE OR RIGHT WHEEL LUGS/TIRE FAILURE CAUSING LOSS OF TIRE/WHEEL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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