Cadillac Escalade Complaints

1,865 consumer complaints on file.

#769939November 20, 2002
PARKING BRAKE
THE CAR'S EMERGENCY BRAKE WHILE FULLY ENGAGED WILL NOT STOP THE CAR FROM ROLLING DOWN A 5% GRADE DRIVEWAY. I TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THIS ISN'T THE FIRST TIME THESE HAVE COME BACK FOR THIS PROBLEM. HOWEVER THEY DON'T HAVE A PROTOCAL OR RECALL NOTICE SO THEY CAN'T FIX THE PROBLEM. IF THIS SUV WERE PARKED ON A HILL WITH THE EMERGENCY BRAKE APPLIED AND THE CAR WAS SHIFTED INTO NEUTRAL BY A CHILD. THEIR COULD BE A GRAVE ACCIDENT THAT COULD RESULT IN FATALITIES TO PEDESTRIANS AND PEOPLE IN THE VEHICLE. BY THE DEALERSHIP REFUSING TO FIX THIS PROBLEM, I AM CONCERNED WITH THE SAFETY OF THE PEOPLE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568009October 28, 2002
VEHICLE SPEED CONTROL, STRUCTURE:BODY:DOOR, POWER TRAIN:CLUTCH ASSEMBLY, SEATS:FRONT ASSEMBLY:POWER ADJUST, VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN THE ACCELERATOR WAS DEPRESSED, THE VEHICLE LURCHED FORWARD. *YH THE DOOR(S) LOCKED ON THEIR OWN, WAS UNABLE TO COORDINATE THE CLUTCH AND ACCELERATOR, THE CRUISE CONTROL WAS INOPERATIVE, THE SEAT POSITIONER DIDN'T FUNCTION PROPERLY, AND THE WIPER BLADE WAS OUT OF PLACE. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021649October 25, 2002
SERVICE BRAKES, HYDRAULIC
WHILE TRAVELING ON THE FREEWAY APPROACHING AN INTERSECTION. HE APPLY HIS BRAKES THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR THERE WERE NO BRAKES. THE DEALERSHIP IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768540October 16, 2002
UNKNOWN OR OTHER
PURCHASED NEW...DEALERSHIP WANTS TO DO BODY WORK---NO WAY, NOT FOR THAT KIND OF $$$$$ MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020974October 16, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATED VEHICLE STALLS WHILE DRIVING AT 45 MPH ON THE HWY, POWER STEERING AND POWER BRAKE LOCK UP. DEALER AND MANUFACTURERS HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020351October 8, 2002
WHEELS
WHILE DRIVING 80 MPH, THE FRONT LEFT WHEEL CAME OFF. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE TRUCK AND PULLED OVER TO THE SHOULDER. THE TRUCK WAS TOWED TO THE DEALERSHIP AND THE OWNER WAS INFORMED THAT THE WHEEL WAS IMPROPERLY INSTALLED BY MECHANIC. PLEASE DESCRIBE DETAILS. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768056October 3, 2002
UNKNOWN OR OTHER
MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017313August 27, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHILE DRIVING AT 35MPH ON FLAT SURFACE AND NO WARNING HEADLIGHTS WENT OUT AND DID NOT COME BACK ON. IT COULD HAVE CAUSED AN ACCIDENT. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764523July 21, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
OCCASIONALLY WHEN APPLYING THE BRAKES, THE BRAKES LOCK UP AND THE CAR BEGINS TO SLIDE. THIS STARTED A FEW MONTHS AFTER BUYING THE CAR -- IT WAS RETURNED TO THE DEALER -- THIS HAS HAPPENED OVER AND OVER AGAIN-- EXAMPLES: BRAKING SUDDENLY ON ROUGH ROAD ("THE WASHBOARD EFFECT"), BRAKING ON WET PAVEMENT WHILE DRIVING SLOWLY THROUGH A MALL PARKING LOT - BRAKING AFTER LEAVING A CAR WASH -- BRAKING AT A STOP SIGN, BRAKING SUDDENLY ANYTIME -- NATURALLY THIS IS VERY SCARY -- I DO NOT WANT ANYONE (HUSBAND, CHILDREN) TO DRIVE THE CAR EXCEPT MYSELF AS I HAVE BECOME ATTUNED TO THE PROBLEM AND AM CONSTANTLY AWARE THAT IT MIGHT HAPPEN -- I HAVE REPEATEDLY TAKEN THE CAR TO THE DEALER (I HAVE THE FORMS) MY HUSBAND ALSO HAD A MEETING WITH THE OWNER, JOHN SKINNER -- THEY ADJUST THE BRAKES AND THEN TELL ME THAT I WILL JUST HAVE TO LIVE WITH THE PROBLEM - -I AM AWARE OF OTHERS WHO HAVE HAD THIS SAME PROBLEM -- I WAS WONDERING IF A RECALL MIGHT BE A POSSIBLITY -- WE HAVE KEPT ALL THE RECORDS WHERE WE HAVE TAKEN THE CAR BACK REPEATEDLY WITH THIS SAME PROBLEM-- THE LAST TIME I WENT, THEY ACTUALLY CHARGED ME TO ADJUST THE BRAKES (ALTHOUGH THIS REALLY DOESN'T HELP -- WITHIN A FEW DAYS IT HAD HAPPENED AGAIN) --I WAS TOLD THAT CADILLAC WAS AWARE OF THIS PROBLEM AND IT HAD BEEN FIXED ON THE NEWER MODELS OF ESCALADES- NOW MY ORIGINAL DEALER HAS SOLD THE CADILLAC PART OF HIS DEALERSHIP AND I AM GOING TO HAVE TO DEAL WITH A NEW OWNER -- I WOULD APPRECIATE ANY HELP OR FEEDBACK YOU COULD GIVE ME ON THIS MATTER. I LIVE OUT ON A LAKE AND HAVE TO DRIVE MY CHILD INTO SCHOOL AND ACTIVITIES SEVERAL TIMES A DAY AND PURCHASED THE CAR TO BE A SAFE MODE OF TRANSPORTATION FOR US. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014377July 19, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK WILL LEAK AFTER REFUELING VEHICLE. AFTER PARKING VEHICLE IT WILL CONTINUOUSLY LEAK FUEL. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012821June 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FRONT BRAKE PADS ARE WEARING OUT EXCESSIVELY AND NEEDED TO BE REPLACED AT 26,000 MILES, DEALER MADE REPAIRS. *AK THE BRAKES ON THE FRONT HAVE INSIDE AND OUTSIDE PADS. THE INDICATOR WHICH LETS YOU KNOW WHEN YOU HAVE WORN OUT PADS ARE ON THE OUTSIDE PADS. THE INSIDE PADS WERE BOTH WORN OUT. CONSUMER FEELS IF THEY WOULD HAVE WAITED FOR THE INDICATOR TO ANNOUCE IT WAS TIME FOR A BRAKE CHANGE, THE INSIDE PADS WOULD HAVE RUINED THE ROTORS. THIS VEHICLE NEEDS TO BE EQUIPPED WITH INSIDE AND OUTSIDE INDICATORS. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012344June 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES ARE SQUEALING AND GRINDING. STOPPING DISTANCE HAS NOT INCREASED. CURRENTLY NO LIGHT HAVE ILLUMINATED AS SHOWING A PROBLEM. DEALER WAS NOTIFIED OF PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009444May 8, 2002
AIR BAGS:FRONTAL
THE CONSUMER REQUESTING A TRAY TO REDIRECT AIR BAG ON PASSENGER SIDE. TRAY IS TO ILLMINATE NECK EXTENSION WHEN IT DEPLOYS. DEALER REFUSED TO ADD THE FEATURE, WHICH WAS MENTIONED THROUGH A (RECALL ID # 00-V-122-000 MANUFACTURER RECALL ID# 00044 FMVSS 208 NECK EXTENSION ) BECAUSE IT WOULD MAKE THE VEHICLE LOOK UGLY. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009246May 6, 2002
FUEL SYSTEM, OTHER
FUEL GAUGE WAS INADEQUATE TO THE AMOUNT IN THE FUEL TANK. VEHICLE HAS A 25 GALLON TANK, AND WOULD EMPTY IN 200 MILES TO A FULL TANK. THE SUM PUMP (PULLS THE GAS TO THE TANK) BROKE COMPLETELY AND WAS LYING AT THE OF THE TANK. DEALER WAS NOTIFIED. PLEASE ADD MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760099April 2, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
BRAKE SYSTEM IS NOT WORKING PROPERLY. FROM TIME TO TIME NOT ON THE REGULAR BASIS (AT LEAST ONE A WEEK) THE CAR WILL NOT STOP AT THE MOMENT TO APPLY THE BRAKES, IT JUST KEEPS ON GOING. AND 4-WHEEL DRIVE MAKES A LOUD NOISE AND AT THE SAME TIME A VIO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006203March 22, 2002
SEAT BELTS:FRONT:ANCHORAGE
UPON PURCHASING VEHICLE DEALER REFUSED TO INSTALL NECK EXTENTION SINCE DECEMBER 2001. THERE ARE RECALLS 99 V 141 000MANUFACTURER'S RECALL 9196, AND RECALL AND 00 V 122 000/ MANUFACTURER'S RECALL 10497. PLEASE PROVIDE ANY FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005132March 6, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DUE TO DESIGN AND MOUNTING CONNECTION, BATTERY IS DISCONNECTING, THIS PROBLEM HAS CAUSED THE BATTERY TO EXPLODE, ON ONE OCCASION VEHICLE LOST ALL POWER WHILE DRIVING, ON ANOTHER OCCASION THIS CAUSED BATTERY TO NOT HOLD CHARGES. CONSUMER STATES WHEN RETURNING FROM TRIPS, THE BATTERY IS DEAD THE NEXT DAY, IN EVERY INSTANCE THE BATTERY IS DEAD BECAUSE IT NO LONGER WAS ABLE TO HAVE CONTINUOUS CONNECTION TO THE CABLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003267January 30, 2002
AIR BAGS:FRONTAL
WHILE DRIVING 40 MPH VEHICLE VEERED AND HIT A TELEPHONE POLE, AND AIR BAGS DIDNOT DEPLOY. DRIVER AND PASSENGER WERE INJURED. DEALER CONTACTED. HAD FRONTAL IMPACT. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#756524January 7, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER, SEAT BELTS:FRONT:ANCHORAGE, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, STRUCTURE:BODY:BUMPERS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ONSTAR, CATALYTIC ONVERTER, BRAKES, EXHAUST, CHECK ENGINE LIGHT, TV/RADIO RECEPTION, SEATBELT COVER, REARDOOR HINGE UPPER RACK SIDING, FRONT BUMPER REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785827December 27, 2001
WHEELS
THE REAR WHEEL FAILED, CAUSING COMPLETE WHEEL SEPARATION FROM VEHICLE, THREE BOLTS WHERE FOUND TO BE COMPLETELY SHEARED AT HUB. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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