Cadillac Eldorado Complaints

488 consumer complaints on file.

#10205826October 16, 2007
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2000 CADILLAC ELDORADO. WHILE DRIVING 35 MPH, THE CONTACT HEARD A BANGING NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING OVER A BUMP. THE VEHICLE WOULD ALSO SWAY LEFT TO RIGHT WHILE DRIVING 55 MPH OR GREATER. THE DEALER STATED THAT THE HEAT TREATMENT FOR THE REAR KNUCKLE BUSHINGS CAUSED THE FAILURE. AS OF OCTOBER 16, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 69,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204092September 25, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1997 CADILLAC ELDORADO. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND HEARD A SCREECHING NOISE COMING FROM UNDER THE HOOD. THE INSTRUMENT PANEL INDICATED THAT THE ANTILOCK BRAKE SYSTEM DISENGAGED. THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL AGAIN AND THE SCREECHING NOISE RECURRED. AFTER DRIVING THE VEHICLE FOR A FEW MINUTES, SHE PULLED OVER AND SHUT OFF THE ENGINE. SHE WAITED APPROXIMATELY ONE MINUTE BEFORE RESTARTING THE VEHICLE AND THE ABS MESSAGE WAS NO LONGER DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SPOKE WITH THE DEALER AND WAS INFORMED THAT THE FAILURE WAS DUE TO THE BRAKES. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V064000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK), HOWEVER, THE CONTACT BELIEVED IT SHOULD BE INCLUDED. THE FAILURE MILEAGE, PURCHASE DATE, SPEED, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 63,155.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199132August 2, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
RECALL REQUEST FOR ENGINEERING ANALYSIS CUSTOMER IS ASKING FOR INFO ABOUT RECALL EA04-003**CC THE CONSUMER STATED HE WAS INJURED DUE TO HIS FRIENDS 1997 CADILLAC ELDORADO STALLING. THE CONSUMER REFERENCED RECALL NUMBER 04V110000. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10197439July 25, 2007
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
2001 CADILLAC ELDORADO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189024April 23, 2007
ELECTRICAL SYSTEM
CUSTOMER STATES THAT HER 1995 CADILLAC ELDORADO CAUGHT ON FIRE IN HER DRIVEWAY AND SHE IS NOT SURE WHY**CC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186509March 29, 2007
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TL*- THE CONTACT OWNS A 1994 CADILLAC ELDORADO. WHILE DRIVING AT 45 MPH THE CONTACT FELT HEAT COMING FROM THE ACCELERATOR PEDAL. THE SERVICE ENGINE LIGHT AND VEHICLE SPEED CONTROL LIGHT ILLUMINATED, AND STAYED THAT WAY. THE MECHANIC WAS UNABLE TO DIAGNOSE FAILURE. WHEN SHE ATTEMPTED TO ACCELERATE THE VEHICLE IT VIBRATED. ALSO, THE VEHICLE A VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CURRENT MILEAGE WAS 180,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185928March 22, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1997 CADILLAC ELDORADO. THE LOW COOLANT INDICATOR WOULD ILLUMINATE AND THE CONTACT CONSTANTLY HAD TO REFILL THE COOLANT RECEPTACLE. THE OIL LIGHT ILLUMINATED ONCE. WHILE DRIVING THE CONTACT NOTICED A CLOUD OF SMOKE APPEARING FROM UNDER THE HOOD. A REPAIR SHOP DIAGNOSED THE FAILURE AS BLOWN HEAD BOLTS FROM WITHIN THE BLOCK. THE VEHICLE NEEDED A NEW TRANSMISSION. THE CURRENT AND FAILURE MILEAGE WERE 53000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184443March 7, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* THE CONTACT OWNS A 2001 CADILLAC ELDORADO. WHILE DRIVING AT 60 MPH THE CONTACT ENGAGED THE BRAKE PEDAL AND WAS UNABLE TO STOP THE VEHICLE. THE BRAKE PEDAL MADE CONTACT WITH THE FLOORBOARD. THE ROTORS WERE REPLACED THREE TIMES AT 9,000, 23,000 AND 33,000 MILES. THE DEALER ADVISED THE CONTACT THAT DUE TO RUST AND WHAT THEY WERE MADE OFF THE ROTORS NEEDED TO BE REPLACED. *AK UPDATED 04/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181789February 6, 2007
ELECTRICAL SYSTEM
TL-* THE CONTACT OWNS A 1995 CADILLAC ELDORADO. THE VEHICLE WAS IDLING IN THE DRIVEWAY AND BURST INTO FLAMES. THE VEHICLE HAD NOT BEEN DRIVEN FOR QUITE SOMETIME. HOWEVER, THE OWNER WOULD START THE VEHICLE FREQUENTLY. THE CURRENT AND FAILURE MILEAGE WAS 65,000. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE FIRE AND POLICE DEPARTMENT WERE CALLED , AND THE CONTACT RECEIVED A POLICE AND FIRE DEPARTMENT REPORTS. THE VEHICLE WAS TOWED. THE CONTACT HAS PHOTOS OF THE VEHICLE. THERE WAS A PREVIOUS RECALL FOR THE FUEL SYSTEM, AND THE VEHICLE WAS REPAIRED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10178786January 16, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
TL* - THE CONTACT STATED THAT WHILE DRIVING HIS 1998 CADILLAC ELDORADO HE COULD SMELL GAS, SO HE TOOK IT TO PEP BOYS. AT PEP BOYS THEY STATED THAT THE PLASTIC PART OF THE FUEL RAIL HAD SEVERAL PINHOLES IN IT AND WAS SPRAYING A MIST OF FUEL ONTO THE NUMBER EIGHT SPARK PLUG. THE PLASTIC TUBING HAD TO BE REPLACED. THE FAILURE MILEAGE WAS 94000. THE CONTACT CAN PROVIDE A COPY OF THE INVOICE REPAIR IF NEEDED. *NM UPDATED 2/16/2007 - THE TECHNICIAN INFORMED THE CONSUMER OF A RECALL RELATED TO THIS PROBLEM. THE TECHNICIAN THEN CONTACTED THE MANUFACTURER AND WAS TOLD THAT THE CONSUMER VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176086December 13, 2006
TIRES:TREAD/BELT
ON NOVEMBER 22 2006, I BROUGHT FOUR TIRES (SUMITOMO 225 40Z18 SU HTRII 8) FROM SEARS AT FAIRLANE TOWN CENTER IN DEARBORN MICHIGAN. I BELIEVE THAT THE INSTALLER OF THE TIRE AT SEARS WAS AWARE OF THE BUBBLE. I WOULD NOT HAVE NOTICE THE BUBBLE UPON INSPECTION OF THE VEHICLE AT SEARS BECAUSE IT IS DARK IN THEIR SERVICE AREA. THE BUBBLE IS HARD TO SEE EVEN IN SUNLIGHT. A FEW DAYS (NOVEMBER 26 2006) LATER I NOTICED A BUBBLE IN THE SIDEWALL OF MY RIGHT FRONT TIRE. IT LOOKED LIKE A SEPARATION OF THE BELT WITHIN THE TIRE. I SHOWED MY FRIEND. HE AGREED AND TOLD ME TO TAKE IT BACK TO SEARS. I TOOK THE CAR BACK TO SEARS ON DECEMBER 6 2006. THE AUTO CENTER SERVICE MANAGER SAID THAT THE BUBBLE WAS CAUSED BY A POT HOLE. I TOLD HIM THAT I HAD NOT HIT ANYTHING. HE WAS ADAMANT ABOUT HIS POSITION. HE GAVE ME A NUMBER FOR CUSTOMER SERVICE. CUSTOMER SERVICE CALLED THAT SAME MANAGER AND WHEN CUSTOMER SERVICE CALLED ME THEY HAD AGREED WITH THE MANAGER AND SAID THEY CANNOT HELP ME. I CALLED THE MANUFACTURER OF THE TIRE AND LEFT A MESSAGE, A REPRESENTATIVE FROM THE MANUFACTURER CONTACTED ME, I EXPLAINED THE SITUATION TO THE REPRESENTATIVE. HE CALLED THE AUTO SERVICE MANAGER AND HE (REPRESENTATIVE FROM THE TIRE MANUFACTURER) ALSO AGREED WITH THE MANAGER. THE REPRESENTATIVE SAID, " THE TIRE IS NOT UNDER A WARRANTY AND MY PROBLEM IS BETWEEN YOU AND SEARS". I RESEARCHED THE INTERNET FOR COMPLAINTS OR PROBLEMS WITH THIS TYPE OF TIRES. I READ OVER 484 REVIEWS ON THIS TIRES AND I FOUND SEVERAL SIMILAR OR THE SAME COMPLAINTS ABOUT THE SAME TIRE. I WOULD LIKE FOR A TIRE EXPERT TO LOOK AT MY TIRE. THERE IS SOMETHING WRONG WITH THESE TIRES AND THE MANUFACTURER IS REFUSING TO ADMIT THAT THERE IS A PROBLEM WITH THESE TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175298December 6, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE ABS LIGHT ILLUMINATED ON THE DASH. THERE WAS A NHTSA RECALL, # 97V064000, REGARDING THE SERVICE BRAKES; HYDRAULIC; ANTILOCK. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174325November 16, 2006
SEAT BELTS, ENGINE AND ENGINE COOLING
1991 ELDORADO SEAT BELTS ARE UNSAFE. *TS CADILLAC CLAIMED THEY WERE UNABLE TO LOCATE REPLACEMENT SEAT BELTS IN THE COLOR THE CONSUMER NEEDED. *NM UPDATED 12/01/15*LJ THE CONSUMER STATED WENT TO DEALER ON NOV. 5, 2010, AND THE DEALER CAUSED AN ENGINE FIRE TO THE VEHICLE, PUTTING IT OUT WITH A FIRE EXTINGUISHER. *TR *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10171580October 23, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED THE VEHICLE WOULD LEAK INTERMITTENTLY WHILE PARKED OR DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE FUEL RAIL OF THE GAS TANK AS A RECALL BUT THE PART WAS DEFECTIVE AND DID NOT CORRECT THE PROBLEM. THE CONSUMER'S VEHICLE DEVELOPED ANOTHER LEAK, HOWEVER THE DEALER STATED THE RECALL PROBLEM AND THE SECONS PROBLEM WERE NOT RELATED. UPDATED 12/01/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158424May 25, 2006
ENGINE AND ENGINE COOLING
1989 ELDORADO HAS ENGINE BLOCK PROBLEMS. *TS COOLANT LEAKED THROUGH ALUMINUM ENGINE BLOCK. THE COOLANT FAN MODULE WAS REPLACED THREE TIMES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155788April 20, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE VEHICLE MAKES NOISE AND VIBRATES EVERY TIME THE BRAKES ARE APPLIED. A VARIETY OF MANEUVERS ARE USED TO GET THE VEHICLE TO BRAKE EFFECTIVELY. THE VEHICLE WAS SEEN BY AN INDEPENDENT MECHANIC DETERMINED THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155035April 11, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE OVERHEATS. THIS OCCURS BECAUSE THE HEAD BOLTS RUST CAUSING THE HEAD GASKET TO BLOW. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP. THE ENGINE WAS MANUFACTURED BY NORTHSTAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150467February 16, 2006
EQUIPMENT, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE VEHICLE FAILED TO START AND THE DASHBOARD LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHICH REPAIRED THE ANALOG INSTRUMENT PANEL CLUSTER TO FIX THE STARTING FAILURE. THE DASH LIGHT FAILURE OCCURRED WHILE DRIVING 35MPH AND AT NIGHT. THERE IS A NHTSA RECALL, # 95V224000. THE VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150147February 13, 2006
STEERING
DT*: THE CONTACT STATED THERE IS A NOISE COMING FROM THE FRONT END OF THE VEHICLE WHEN TURNING. THE DEALERSHIP HAS REPLACED NUMEROUS PARTS, BUT THE CONTACT DID NOT RECEIVE AN INVOICE. THE ATTEMPTS HAVE NOT REPAIRED THE VEHICLE AND THE DEALERSHIP IS UNABLE TO DIAGNOSE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146471December 22, 2005
ENGINE AND ENGINE COOLING:ENGINE
2001 CADILLAC WITHOUT WARNING LOST BOTH STEERING AND BRAKING ON TWO OCCASIONS. *TS THIS FAILURE OCCURRED AS A RESULT OF A MALFUNCTIONING CRANK SENSOR AND RESULTED IN THE ENGINE LOSING POWER. THE CONSUMER HAS FILED THREE FORMAL COMPLAINTS ABOUT THIS PROBLEM, TWO WITH THE DEALER AND ONE WITH THE MANUFACTURER. THE DEALER ADMITTED THAT CADILLAC HAD A KNOWN SENSOR PROBLEM FROM 2000 TO 2004. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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