Cadillac DTS Complaints (2007)
97 consumer complaints on file.
- #10352648August 30, 2010SUSPENSION:REAR
2007 CADILLAC DTS WITH LEVELING REAR STRUTS HAVE A SERIOUS ISSUE IN WIRING TO THE REAR SUSPENSION. THOSE OPERATING IN HEAVY ROAD SALT ENVIRONMENT ARE EXPERIENCING WIRING FAILURES IN QUICK DISCONNECT TERMINALS. WHERE WIRES ARE INSERTED INTO CONNECTOR PINS SCOP UP SALT AGAINST UNPROTECTED COPPER WIRE . THIS RESULTS IN COMPLETE DISCONNECTION DUE TO CHRONIC CORROSION. THUS THE COMPUTER DISPLAYS A TROUBLE MESSAGE IN THE MAIN INSTRUMENT CLUSTER "SERVICE SUSPENSION." THIS WIRING DISCONNECT/OPEN DISABLES THE AIR RIDE FEATURE IN THE REAR STRUTS. THE WIRING INVOLVED RESIDES UNDER THE FLOOR PAN AND IS UNPROTECTED FROM THE ELEMENTS. THESE WIRE FAILURES CAN RESULT IN STEERING/HANDLING DIFFICULTIES DUE TO REAR SEAT AND TRUNK HEAVY LOADS. FIX WOULD BE TO REQUIRE POTTING COMPOUND IN ALL GALLYS WHERE WIRES ENTER MALE PINS AND FEMALE RECEIVER CONNECTIONS. POTTING COMPOUND WOULD CREATE A WATERPROOF EXCLUSION TO KEEP OUT THE DAMAGING ELEMENTS. MY VEHICLE WAS SUPPOSED TO BE A GM CERTIFIED PRE-OWNED CAR THAT ORIGINATED IN THE BOSTON MASS AREA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340557June 29, 2010TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2007 CADILLAC DTS EQUIPPED WITH CONTINENTAL TOURING CONTACT AC TIRES. THE CONTACT STATED WHILE ACCELERATING FROM A STOP, THERE WAS A REPEATED THUMPING NOISE COMING FROM THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TREAD WAS WARPED AND THERE WAS A LUMP IN THE TIRE. THE TIRE WAS NOT REPLACED AND THE FAILURE CONTINUED TO RECUR. THE DOT NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 31,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10331475May 20, 2010SERVICE BRAKES, HYDRAULIC
AFTER PROLONGED AND CONTINUOUS BRAKING, CAR WILL PULSATE OR SHAKE AS IF THE BRAKE DISCS ARE BECOMING WARPED. IS OBVIOUSLY CONNECTED TO HEAT BUILDUP, AS NORMAL BRAKING IS NOT AFFECTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291003November 4, 2009ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
REF.ODI NUMBER 10289768 UNEXPLAINED ACCELERATION. UPON FURTHER STUDY I BELIEVE THE PROBLEM ORIGINATED IN THE ELECTRICAL SYSTEM IN THE ENGINE CONTROL MODULE ( ECM). HAS A SOLUTION TO THIS PROBLEM BEEN PRESENTED? *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290847November 3, 2009AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, A VEHICLE FAILED TO YIELD THE RIGHT OF WAY, ENTERED INTO TRAFFIC, AND THEN CRASHED INTO THE LEFT SIDE OF HER VEHICLE. THE VEHICLE SPUN AROUND SEVERAL TIMES. THE VEHICLE STOPPED WHEN IT CRASHED INTO A WALL. THE DRIVERS FRONTAL AND SIDE AIR BAGS DID NOT DEPLOY, AND THE ON-STAR SYSTEM DID NOT ACTIVATE. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER STATED THERE WAS NO REASON FOR THE AIR BAGS TO DEPLOY, AND THAT THE AIR BAGS WILL ONLY DEPLOY IF THE SENSOR WAS IMPACTED. THEY ADDED THAT THE ON-STAR SYSTEM ACTIVATES ONLY WHEN THE AIR BAGS DEPLOY. SHE RECEIVED INJURIES TO THE LEFT SIDE OF THE BODY AND A DISLOCATED DISC. THE CURRENT AND FAILURE MILEAGES WERE 50,000. THE POLICE INFORMATION WAS NOT AVAILABLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289769October 25, 2009ELECTRICAL SYSTEM
WHEN AT IDLE SPEED THE ENGINE SUDDENLY ACCELERATE TO A HIGH SPEED. I WAS SURPRISED AND PLACED THE CAR IN REVERSE. I SHOT BACKWARDS, WHERE AS I SHIFTED TO DRIVE. I HIT A SOLID OBJECT AND THE CAR WAS HEAVILY DAMAGED. I COULD NOT HOLD THE CAR WITH THE BRAKES. I TOTALLY PANICKED. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10254772January 12, 2009SERVICE BRAKES, HYDRAULIC
BOUGHT CAR 2/7/2007. AT 4000 MILES ,HAD VIBRATION, ROTORS WERE RUSTY AND OUT OF ROUND, REFINISHED ROTORS, THEN;A WEEK LATER ,VIBRATED WHEN APPLY BRAKES,LUG NUTS LOOSE,TIRES OUT OF BAL.- DEALER HAD LUG NUTS TIGHTENED AND ,FORCE BAL.TIRES. AT 5513 MILES STILL A VIBRATION;- DEALER PUT ON NEW TIRES, 6 MONTHS LATER MADE A NOISE, FELT LOOSE IN FRONT , TOOK TO DEALER THEY REMOVED AND REPLACED R.AXLE BRAKES VIBRATING AGAIN 5 MONTHS LATER. CALLED COMPANY TOOK CAR TO ANOTHER DEALER; TURNED ROTORS & ROTATED TIRES,STILL A VIBRATION,REPLACED FRONT ROTORS, 3MONTHS LATER HAD F.ROTORS REFINISHED & REMACHINED R. ROTORS LESS THAN 500 MILES,VIBRATION AGAIN SO BAD NOW STEERING WHEEL AND FRONT OF CAR SHAKES. I AM AFRAID TO DRIVE THE CAR ,BRAKES MAY GIVE AWAY,COULD INJURE SOMEONE OR A PART MAY COME OFF CAR. IT DOESN'T FEEL SAFE TO DRIVE. I HAVE READ OTHER REPORTS ON INTERNET LOTS OF PEOPLE HAVING VIBRATION PROBLEMS, MAY NEED A RECALL. WAITING NOW TO GET IN TO GET IT FIXED AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10239966August 27, 2008ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
FOLLOWING TRUCK..STEPPED ON BRAKES AND DID NOT HAVE ANY...SWERVED TO MISS TRUCK AND STEPPED ON GAS AND DID NOT HAVE ANY...DRIFTED INTO PARKING LOT AND UP AN INCLINE AND DRIFTED TO A STOP. HAS HAPPENED SEVERAL TIMES AND NOTHING APPEARED ON DASH...AND NOTHING CAN BE FOUND...SOMEONE WILL HAVE TO GET KILLED BEFORE ANY THING IS DONE ABOUT IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10231520June 18, 2008SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:CRUISE CONTROL
IN TRAFFIC..TRUCK IN FRONT OF ME, APPLIED BRAKES AND DID NOT HAVE ANY.,.STEPPED ON GAS AND HAD NO RESPONSE..SWERVED TO AVOID CRASH..DRIFTED INTO A PARKING LOT AND CAR CAME TO A STOP AFTER SEVERAL MINUTES STARTED CAR AND SLOWLY DROVE HOME. AS CAR UNABLE TO GO MORE THAN 20 MPH..NOT THE FIRST TIME..TWICE BEFORE...WAS DRIVING AND AGAIN NO BRAKES...GAS PEDAL NOT RESPONSIVE...NO WARNING LIGHTS ON DASH AT ANY TIME. TAKEN TO DEALER TWICE...THEY COULD NOT FIND ANYTHING WRONG. I AM AFRAID I WILL BE KILLED OR WILL KILL SOMEONE BECAUSE I CAN'T CONTROL THE CAR AS I NEVER KNOW WHEN THIS WILL HAPPEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230476June 10, 2008STRUCTURE:BODY:DOOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT THE HINGES ON THE FRONT END OF HIS VEHICLE ARE INADEQUATE FOR THE TWO FRONT DOORS. THE DOORS CLOSE AUTOMATICALLY AND THE WIND CAN BLOW THEM SHUT. HE STATED THAT THE DOORS HAVE CLOSED ON HIM MANY TIMES. HIS SON WAS INJURED WHEN THE DOOR SLAMMED ON HIS RIGHT FOOT WHILE EXITING THE VEHICLE. THE CONTACT'S SON DID NOT GO TO THE HOSPITAL, BUT IS STILL EXPERIENCING A LOT OF PAIN AND MAY HAVE TO UNDERGO X-RAYS. THE SERVICE MANAGER STATED THAT NOTHING COULD BE DONE ABOUT THE DOORS. THE CURRENT MILEAGE WAS 6,200 AND FAILURE MILEAGE WAS 200. UPDATED 07/07/08. *LJ UPDATED
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10230222June 7, 2008ENGINE AND ENGINE COOLING
2007 CADILLAC DTS STOPPED IN MIDTRAFFIC. AFTER A FEW MINUTES WAS ABLE TO RESTART, BUT IT WOULD ONLY GO 2 - 3 MPH. LET IT SIT FOR AWHILE, THEN IT RESTARTED. DROVE TO DEALER, FOUND NOTHING WRONG, HOWEVER, THEY RESET SOMETHING IN THE COMPUTER SYSTEM. THEY WERE NOT FORTHCOMING WITH INFORMATION! SECOND TIME THIS HAS HAPPENED! I AM FEARFUL THAT THIS WILL HAPPEN ON INTERSTATE 495 OR ANOTHER MAJOR HIGHWAY! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229712June 3, 2008AIR BAGS
TL*THE CONTACT OWNED A 2007 CADILLAC DTS. WHILE DRIVING 55 MPH, THE CONTACT FELL ASLEEP AT THE WHEEL AND DROVE INTO A 3 FOOT DITCH, AND CRASHED INTO A CEMENT CULVERT. THE VEHICLE FLIPPED OVER A FEW TIMES AND WAS DESTROYED. THE FRONT END, REAR END, AND ROOF OF THE VEHICLE WERE HEAVILY DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER WERE WEARING THEIR SEAT BELTS. NEITHER WERE EJECTED FROM THE VEHICLE; HOWEVER, THE DRIVER SUSTAINED A BROKEN NECK AND SHOULDER DAMAGE. THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 4,000. UPDATED 06/17/08 *BF
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10218799February 21, 2008INTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
LIKE MANY OTHER CADDY OWNERS ARE HAVING PROBLEMS WITH THE TWILIGHT SENSORS OPERATION. PROBLEM BEING THE HEADLAMPS COME ON TOO EARLY AND GO OFF TOO LATE RESULTING IN A DIMMING OF THE INTERIOR DASH ILLUMINATION. THIS CAUSES THE DRIVER NOT TO BE ABLE TO DETERMINE VEHICLE SPEED...ESPECIALLY IF ITS STILL BRIGHT ENOUGH OUT FOR SUN GLASSES TO BE USED. MY 2007 DTS AND OTHERS. SEE THIS LINK ALSO HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-FORUM/T-92975.HTML I HAD MY CAR TO THE GARAGE JUST TODAY AND THEY DID NOTHING TO FIX THIS SAFETY ISSUE. NOT GOING TO ARGUE WITH THEM ANY MORE.... SOMETHING MUST BE DONE TO HELP US. THE RENTAL DTS I HAD WHILE MY CAR WAS IN "REPAIR" DID NOT HAVE THE SAME PROBLEM YET THEY SAID MY CAR TWILIGHT WAS "OK". THANKS *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10212765December 17, 2007STRUCTURE
2007 CADILLAC DTS VISION OBSCURED WHILE DRIVING. CONSUMER STATES THAT THE CENTER DOOR POST AND THE DRIVER SEAT HEAD REST ARE BLOCKING THE DRIVERS VIEW WHILE TURNING OR LOOKING BEHIND THE VEHICLE. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10209642November 21, 2007ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT COULD NOT TURN THE STEERING WHEEL WHILE ATTEMPTING TO PULL INTO A PARKING SPACE AT 5 MPH. HE WAS EVENTUALLY ABLE TO PARK THE VEHICLE AND IMMEDIATELY CALLED THE DEALER. A MECHANIC ARRIVED AT THE SCENE AND FOUND THE SERPENTINE BELT LAYING ALONGSIDE THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. THE BOLTS THAT HOLD THE BRACKET AND PULLEY BROKE, AS A RESULT, THE VEHICLE COULD NOT BE DRIVEN. THE CURRENT AND FAILURE MILEAGES WERE 5,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10206975October 26, 2007VISIBILITY
TL*THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE SUN VISOR WAS UNEVEN. WHEN SHE REMOVED THE SUN VISOR FROM THE FRONT TO THE SIDE, IT BEGAN HANGING UNEVENLY. THERE IS ALSO A 4.5 INCH GAP THAT CAUSES THE SUN TO HINDER HER VISION. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT A REPAIR COULD NOT BE MADE BECAUSE THE VEHICLE WAS DESIGNED IN THAT FASHION. THE VISOR HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 6,100 AND FAILURE MILEAGE WAS 500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177639January 3, 2007VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*- THE CONTACT STATED FOOT WAS GETTING STUCK BETWEEN THE CONSOLE AND THE GAS PEDAL. THE CONTACT BELIEVED THAT FOOT WAS GETTING STUCK BECAUSE OF THE PADDING ON THE CONSOLE, BY THE GAS PEDAL. *AK UPDATED 2/6/2007 -*NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0